Will Apple replace phone if screen cracks

Will Apple replace an iPhone if the phone has a crack? Phone is still under original warranty. Crack is about half and inch toward the top. Does not affect view or applications.

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

Similar Messages

  • Will Apple replace a Broken screen

    Will Apple replace a broken screen on an 5th G I Touch. If so how much will it cost.

    Unless you purchased the options AppleCare+ extended warranty,
    Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $99 for the other 5Gs. They do not fix yours.
    Apple - iPod Repair price               
    You can do it at an Apple store by making an appointment:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens         
    Replace the screen yourself if you are up to it
    iPod Touch Repair – iFixit                  

  • Will apple replace a 4th gen cracked screen for free?

    Will apple replace a 4th generation iPod touch with a cracked screen for free?

    No. A cracked screen is defined as accidental damage and accidental damage is not covered by the warranty. IIRC, the out of warranty fee is $99 for an iPod 4.

  • I broke my screen, will apple replace phone

    I broke my iPhone 4 screen, will Apple replace it for free?

    Do you still have AppleCare? But even if you do I don't think it covers Accidental damage, so it won't be free. I know with the iPhone 4S they offered AppleCare + which covered 2 accidental damages but I don't think they had that for the iPhone 4. Hope this helps.

  • Will apple replace it my screen/ipod?

    I got my ipod about 7 months ago. I read some where the warrany is 12 months? But anyways, my ipod screen is cracked in the corner. Now there is a hole! it keeps getting bigger, so i thought i should do something about it. Will apple replace it?

    Here's the link, http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod

  • Will apple replace a broken screen if the iPod itself still works fine?

    I dropped my iPod and the screen is totally shattered but the iPod itself still works with everyday use and it still syncs with my computer. Will apple replace this for free?

    Apple does not repair iPods, but will replace the entire iPod for a flat fee (damage is not covered under the iPod's warranty); see the Repair Pricing section here:
    http://www.apple.com/support/ipod/service/faq/
    There are independent iPod repair services that may be able to replace the screen for less. Do a web search for "ipod repair".
    Regards.

  • Will apple replace phone for iphone 5 camera not working if older than 12 months.

    Iphone 5 main camera not working on iphone 5. Many folks comment on apple replacing phone.  Mine is older than 12 months.  Will they still replace phone?

    No. You can get an out of warranty replacement or buy a new phone. A an out if warranty replacement will be cheaper than buying a new one.

  • Will apple replace an iPad screen

    I have shattered my iPad 2 screen! Is there any way to fix it?

    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
    Apple will provide a replacement iPad for:
    iPad model
    Out-of-Warranty Service Fee
    New iPad
    $299
    iPad 2, iPad
    $249
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    You can get the glass replaced at 3rd party repair sources for less $, however, the Apple warranty will be voided.
    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
    iGadgetResQ
    http://www.igadgetresq.com/ipad-repair/
     Cheers, Tom

  • Will Apple replace my LCD Screen?

    The 13" ALuminum macbook i bought in February shows "negative photo" effects if the lcd isn't tilted just right, especially when i watch movies/shows on the screen. Can apple replace this screen with one of the same screens in the 13" macbook pros?

    You can speak to Apple but that type of effect ("negative photo" with change in viewing angle) is typical of nearly all of the 1st generation Aluminum MacBooks that were produced prior to about April of this year. Thus, it really isn't considered to be a defect for that generation of MacBook.

  • Will apple replace my broken screen?

    I have only had it for 4 days and dropped it once and that's when my screen broke. IS there any possible way that they will replace it?

    The warranty excludes that. Specifically the warranty excludes:
    (d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause;
    Above from:
    http://images.apple.com/legal/warranty/docs/ipodisight.pdf
    fpschmitt wrote:
    Absolutely! Click here: https://selfsolve.apple.com/GetWarranty.do also, call Apple, 18006927753 (US)

  • Will Apple replace phone if bought second hand?

    Hiya, I bought an iPhone 3G from a second hand shop about a month ago and since then the bottom row of Icons on the touch screen has stopped working i.e. if I touch the bottom of the screen there is no response.
    I didn't receive any documentation from the shop or even a receipt, the man just assured me that it was his old phone and that it was in perfect condition etc.
    My question is - if I bring the phone back to the Apple store is there any chance of their replacing it even though I bought it second hand?
    Thanks!

    The iPhone warranty is tied to the device, not the individual. You can check whether your phone is still under warranty here:
    https://selfsolve.apple.com/agreementWarrantyDynamic.do
    If out of warranty, Apple does have an out of warranty replacement program, cost in the US is $199.

  • Will Apple replace broken screen on ipad4?

    Will Apple replace a broken screen on an ipad4?

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

  • HT4061 My daughter has a cracked screen on her iphone 5c and cannot unlock it. Will Apple replace and at what expense? How do I get the serial number if I cannot unlock the phone. When it's plugged into the computer it asks for the code.

    My daughter has cracked the screen on her iphone 5c. Someone knocked into her whilst she was holding it. Will Apple replace it and at what cost. Also have tried contacting apple via the website however they ask for the serial number which I cannot access. Have tried connecting to iTunes and it asks for the phone to be unlocked.

    Helps to say, this is a WW forum
    A few Apple retail Stores in UK replace the screen call those nearest to check if they can I think price is c £99
    If not the Out of warranty exchange price is £209 over the counter
    If iTunes has ever been used to sync then the the serial # will be imbedded
    iTunes>>>edit>>>>preferences>>>> devices >>> hover over device and details show up

  • I have cracked my iPhone 5 screen. Will apple replace it under the 1 year warranty, or is that not covered?

    Will Apple replace a cracked iPhone 5 screen if the phone is under 1 year old?

    That isn't covered by the warranty.
    (85611)

  • Will apple replace my cracked screen iphone 4

    my phone screen is cracked, will apple replace it for free?

    Your warranty is cancelled by damaging your iPhone unless you pay Apple for a replacement, and then you get only 90 days, I believe. So going third-party probably doesn't hurt you that much.
    As to getting something for free or a reduced price just because you bought a lot of products, that's totally unrealistic. No one does that, not when the problem wasn't the company's fault. I've purchased mutilple Hyundai cars, but I wouldn't expect them to discount a windshield replacement if I drove the car into a building. If this iPod failed on it's own multiple times, then I'd agree that you were owed something. But expecting free or discounted stuff because of your own mistake is totally different and unjustified.
    'nuff said on the subject. Again, feel free to purchase from any other company you feel would treat you better.

Maybe you are looking for

  • Line item data is not saving while creating a Sales order using Interactive

    Hi all, I am creating a sales order Using Interactive forms. In the form i am having Header data and line item data.I had created two structures one for Header data and one for Line item data. For entering  the LINE ITEM DATA i had created a Dynamic

  • Automator Service problem on MacBook Pro

    Why does an automator workflow service not appear in the service menu on my MacBook Pro, but does on my iMac.?  The app I want to add the service for is  Mail.

  • WANBOOT/Jet/Solaris 10 issues?

    I've tried booting via wanboot pure and cdrom method with the same results. I am using JET with a Solaris 10 01/06 and 06/06 images and have the same problems. Anyone seen this or can comment? Below is the output from the install. Sun Fire V210, No K

  • Does MI client Patch work For meRepMeta.xml file.

    Hi All, Every time I create a patch it works fine for JSP & Contollers but it dont replace Views, images & properties files. Now a new change cameup it happened to make changes to lot of view files including meRepMeta.xml file as there are changes in

  • SAP release in Adapter

    Hi all,           In IDOC adapter if we give higher version than actual version is it give any prob while interface working.. Regards Rao