Will apple still replace my phone even with a cracked screen?

The power button on my Iphone 4S was stuck. I was taking it to the Apple store to see what they could do and on the way I cracked my screen. Will apple still replace my phone because the power button was broke first?

You'd better ask them. All we users can do is offer ipinions.  My opinion is you should take $199 (or local equivalent) with you.

Similar Messages

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    As Peter says above, only an Apple Store genius can advise you.
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    my iPhone 4 has water damage and a cracked screen but i have no warranty will apple still replace my phone at a cost?

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    Take it to the store, explain your situation, be calm polite and understanding, if they decline ask if they have any further options that are not hte OOW.
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  • Will Apple still replace the screen on my iPod Touch 4th gen.?

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    @lllaass I just cracked the screen on my Ipod touch 8gb 4th gen which i just bought wednesday from Target. However, I have one of those military grade portective films over it. Was that supposed to protect it? Not sure, but I also have another issue. I live an hour away from the nearest apple store and I don't want to make an appointment at the Genius bar and still have to pay. Should I just take my chances and schedule one? Or are there other places that might be able to replace it for cheaper? 

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    I took an iPhone I have into Apple last month and they said that for them to replace the power button they had to replace my screen first because it was a little bit off. I didn't want to pay so I went ahead and replaced the screen myself. Will Apple still replace my power button (through the program of course) if the screen isn't the original Apple screen? It is an iPhone 5 64gb

    Ralph is correct. When you replace anything on your phone yourself, you void any warranty that is left on the phone, and even any support thereafter. Apple does not support third party products, and they will not touch your phone if you are willing to replace things yourself instead of spending the extra to go to a store to do it right. Sorry.

  • If my home button or lock button is broke will apple fix it for free, even with other things wrong with it?

    if my home or lock button is broke, will apple fix it for free even if there are other things wrong with it?

    If it is still under warranty, Apple reserves the right to either repair or replace with comparable item...take it to an Apple genius bar, have them examine it and see what they decide to do.

  • I dropped my iPhone 4s. Will Apple fix/replace my phone?

    I have only had it for 6 months. How much would it cost to get the screen replaced? Or can they just give me a new phone?

    spacemarine288 wrote:
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    True.  It even goes several steps further and viods any service or support that you might want to receive from Apple even long after the warranty has expired.

  • Will apple still replace my iPod help please

    My iPod touch has been acting up lately and it doesn't seem to respond at times but I dropped it a while ago and their is a little dent on the bottom right barley noticeable and I'm wondering if apple will still replace it I'm still under warranty.
    The dent happened a couple months ago and the iPod  started to act up strangely since last week
    So I doubt it's when I dropped it

    Maybe yes, maybe no. Make an appointment at the Genius Bar of an Apple store and find out. Some users have reported that such damage voided the warranty.

  • Will apple still replace my iphone 4 if it has been opened?

    I got my iphone last august and it worked fine until my lock button broke. My phone was covered under warranty so apple replaced it. Lo and behold, my lock button broke once again this past week. I went to a verizon store to see if they could replace it again since I thought it was still under warranty. Turns out they told me my phone was no longer under warranty. I asked if they could check again because I got my phone last august and they said they were sure it was out of warranty and there was nothing they could do. The nearest apple store is about 45 minutes away from my house, and since I thought the information verizon gave me was correct I didn't drive all the way to the apple store to hear the same answer. So I went to a third party repair shop. The guy opened my phone up and looked at my lock button and said the procedure would be complicated to fix and that it would be very expensive so I decided not to have anything done and he put my phone back together. I got home and got onto the apple support website to see where I could go from here since I don't want a broken phone for another year. I chatted with a representative in the chat room thing. I gave him my phone's serial and MEID number and he said my phone was still under warranty! I was shocked because the person at Verizon told me I wasn't under warranty and there was nothing that could be done. The apple guy told me that I could get my phone replaced and all I had to do was go to the apple store and swap it out for a new one. My question is, will by warranty be voided since I went to a third party repair shop? My phone wasn't fixed the guy just looked at it to see what the problem was and then put it back together. I know that once you do that your warranty is voided, but I feel like I am in a special circumstance since I did it thinking I was out of warranty since that's what I was told at Verizon. What should I do?

    Nobody here can tell you what Apple will do as we don't work for them. Make a Genius Bar appointment at the Apple Store and see what they say. If they say no you have only lost your time and some gas but you will no for sure.
    Sorry, this should have been to the OP.
    Message was edited by: deggie

  • Will Apple replace my Iphone 5 with a cracked screen under applecare , or just fix the screen.

    Hi, I cracked my iphone 5 and I am planning on taking it to the genius bar. I have heard apple is now fixing the screen instead of just giving you a knew phone. I am also wondering how much I would be charged. Will I have to restore my phone or anything or do they not even turn on my phone. Thank You!

    As with any warranty on any product, damage is not covered.
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  • HT3743 If my ipod5th gen is jailbroken will Apple still replace the screen...Ihave the extra 2 year warrenty meaning i have 2 accidental damage things.Or will i have to erase every thing the put in the back up.

    The title says it all

    Jailbreaking voids the warranty. Apple will not repair your iPod and as soon as they realise it's been jailbroken, they will return it to you in the same condition that you sent it to them.

  • Since i got the new Iphone 4s it constantly drops calls. Apple have replaced the phone with another new iphone 4s but i am still having the same problem. I have checked with vodapohe that there is no issue from there end, given a new sim, still drops out

    Since i got the new Iphone 4s it constantly drops calls. Apple have replaced the phone with another new iphone 4s but i am still having the same problem. I have checked with vodapohe that there is no issue from there end, given a new sim, still drops out

    Have a look at this it might help
    http://support.apple.com/kb/TS4148

  • My iphone 4's lock button stopped working and my warrinty isnt up yet but my phone is cracked. will apple still be able to replace it?

    the whole back side of my phone is cracked but i don't know how  i never drop my phone and i always have a case on it. but now i can't use my lock button and i really don't like assistive touch. will apple be able to replace my phone even if the back side of the phone is cracked?

    If the damage is not user inflicted, Apple will replace it.
    Frankly the only way to know for sure is to take it to Apple and ask them.

  • My iphone 4s is always overheating and has a triangle on my screen, however a few days ago i smashed the screen, will apple still take back my phone?

    I have an appoinment today with apple, this is for my iphone 4s which is constantly over heating and turning off between calls. i always have the yellow triangle sign which appears on my screen. i bought my phone online but it still has warranty. My problem is a few days ago i smashed my screen by accident will apple still be able to look at my phone or will they turn me away due to the damage on the screen? ( a few minor cracks) thank you

    I don't know

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