Will AppleCare cover dead batteries after 2+ years

I'm just curious. I had a ThinkPad way back, and even w/ a three warranty, the battery was only covered for a year.
I just got off the phone w/ tech support regarding AppleCare and was a little hesitant w/ battery coverage, but ended up saying that the battery is covered.
So let's say two years down the road, the battery only has about 50% juice, and I end up w/ sub 1hr, can I get it replaced under warranty?

AppleCare will not extend the warranty on the battery, but I can't find what the normal warranty is. Here's what the AppleCare Terms and Conditions says under non-covered items:
"(ix) Consummable parts, such as batteries, except in respect of battery coverage under APP for iPod or unless failure has occurred due to a defect in materials and workmanship;"
The entire Terms and Conditions ducument can be obtained here:
http://images.apple.com/legal/applecare/appna.pdf

Similar Messages

DEAD BATTERIES -AFTER 1 YEAR- TOO EXPENSIVE- ANY SOLUTIONS??

I've had my powerbook just over one year (conveniently just enough to not be covered by "applecare" ) and the battery life has rappidly deteriorated over the last few months, and IS NOW COMPLETELY DEAD!!
Ive noticed alot of other people have this same problem but....
I can't afford to fork out another £90 just to get my powerbook functioning as it should do.
I feel that this is ridiculously poor manufacturing for such an expensive item to be faulty just after a year. I'm begining to trust apple less and less, and I dread phoning up the helpline, as last time something went wrong, they were as much help as hitting your head against a wall and informed me that I had to pay £30 in order to ask them a question!!
What kind of corporate scam are APPLE trying to pull here?/??
Does anyone know if there is any way of getting my battery replaced for free, under statutory rights? I feel there deffinatly should be.....

Hi there,
Thanks for the usefull links.
Im affraid I'm still having major problems with my powerbook!
I've been using it with the battery removed on power addapter and a couple of times when Ive let it sleep, I have returned to it a couple of hours later and the fans are wiring away like crazy, the whole thing is realy hot and doesnt respond to wake up. The only thing I can do is take out the power supply and let it cool down.
Then I remembered that the same overheating problem had occurred for the first time just before the battery started playing up. I discovered the PB overheated and unresponsive, and in a few days (maybe even hours) the battery was dead, first reading something like: (1%) , then just: ( x ) in the meter on the toolbar.
Also, I've been reading about re-setting the PMU as you suggested, and it looks like a good idea, but for a couple of things. It says that it "will permanently remove a RAM disk, if present, and all of its contents."
Now Im not too clued up about these things, as you may have guessed, but this sounds bad! Im now a bit confused as to what the RAM disk is for, as I originaly thought it helped proccessing or retriving info from the hard disc or something! But this suggests that it has important things stored on it...(?)
Would you mind filling me in on what exactly this would mean for my files stored on my PB (if anything)?
Another thing that occurred to me (which may not mean anything but...) I noticed in the artical it also said that resetting the PMU also resets the date and time (to 00:00 (GMT), 01 Jan 1970 for computers with Mac OS X). Since my battery died, each time I turn on the computer I am indeed taken strangly back to 1st January 1970 (which would be quite fun if my computer worked- ha ha..) I assumed this was just because there was no battery, so when the power went, the clock data resetted (like in a VCR or something).
But cauld this be anything to do with the PMU? And if the PMU is to blame cauld it be causing the overheating issue aswell?
MOst importantly, is it safe to reset it, or will I loose valuable files?
If you cauld answer any these questions it would be very helpful! Im sorry that ive gone off on a bit of a rant, I just need my computer to work!
Thanks very much for your help,
james.

Will AppleCare cover my problem?

I have a smudge similar to the one in the thread below.
https://discussions.apple.com/thread/3900377?start=0&tstart=0
I also hear a cracking or clicking noise when adjusting the angle of my screen display, a problem I believe to be related to the unibody.
My question is, when I set up an appointment to get this fixed, will AppleCare cover the costs? Also, will I have to have my computer backed up, because I do not have an external hard drive at this point. I'm sure it will take a week or so to fix these issues, but my main concerns are the issue of AppleCare covering these problems and the need to back up my computer before sending it in. Please let me know what steps should be taken beforehand in adressing these issues. Thanks in advance!

Yes, assuming they are defects in workmanship or components and not caused by user negligence.
You should make a bootable clone of your hard drive before taking it in for repair. Buy an external hard drive.
Clone Lion/Mountain Lion using Restore Option of Disk Utility
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     1. Select Disk Utility from the main menu then press the Continue
         button.
     2. Select the destination volume from the left side list.
     3. Click on the Restore tab in the DU main window.
     4. Select the destination volume from the left side list and drag it
         to the Destination entry field.
     5. Select the source volume from the left side list and drag it to
         the Source entry field.
     6. Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
You will be given an estimate of repairs before they are done, so you will find out what is covered under your warranty.
I would remove any sensitive information from your hard drive before taking the computer in for service.

Will applecare cover this lcd problem????

my powerbook lcd screen has a hair inside the screen, and the back light around the bottom of the screen is not as bright as other area. will applecare cover this problem and replace a new screen? im still under 3 year warantee. thanks

The only way to know is to ask them don't you think ?

Apple-Care Cover Dead Batteries?

Question: Does Apple-Care cover dead batteries if u get the extand plan for 3yrs and ur battery dies. they sent u new one.. or do u have buy one..? also how many cycles does a MBP have? Thanks!

It does not unless failure occurred due to a defect in materials or workmanship. The statement is under (b) limitations.
http://images.apple.com/legal/applecare/appna.pdf

I accidently downloaded something that made my webcam flash on spuradically even once i deleted it. when i restarted my computer it got stuck at the white loading screen with the grey apple and wont go past there..what is wrong? will applecare cover this?

i accidently downloaded something that made my webcam flash on spuradically even once i deleted it. when i restarted my computer it got stuck at the white loading screen with the grey apple and wont go past there..what is wrong? will applecare cover this? my computer also slowed down drastically before it stopped working..thanks! HELP PLEASE!

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery is separate from the main battery of a portable. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. If you can't get to an Apple Store, go to another authorized service provider.

1) How to reduce MacBook boot up time? 2) Should I upgrade my 2008 MacBook to Lion? 3) How long will a 2008 MacBook last (after 4 years)? Thanks!

I have three quick questions to ask:
1. My MacBook (bought in late 2008, 2.4 GHz Intel Core 2 Duo, 2GB RAM, 160 GB HD, running Leopard/10.5.8) boots up quite slow. It can take a while to boot up and shut down.
Question: What should I do to reduce the boot up time?
I haven't done a clean up for a while, and am a MacBook newbie (after 4 years, still) for the tools. I think I need to remove some applications but don't know exactly how. Also I am looking for stuff like System Defragment / Compression (tools available for Windows OS) to tune the hard disk performance, if possible.
2. Sort of related to this slow boot-up time - should I bother to upgrade to Snow Leopard (pay $ 29.00) and then upgrade to Lion (another $ 29 ?) for some 250 new features that I am not exactly sure if I will need it (or my 2008 MacBook can handle it well)?
My friend has a 2011 MacPro which he let me use it for a while, so I think I am already using Lion, but frankly I can't tell much difference from the user experience (am just a very average Mac user!).
Question: Should I bother the money and the time (I heard the downloading and installation time for Lion is very long) if all I care is boot-up time?
3. One last question - How long can my MacBook last? Is there a way to find out the battery life? Any indication that my MacBook might be on the edge of its life cycle anytime soon?
I heard that typically the life for a laptop (PC or Mac) is 2 years. I am not a heavy user, and I guess that's why my MacBook is still alive after 4 years. But should I expect that to be failing any time soon?
Thank you!

I'll try to make it short but with your questios, might be impossible.
I own both late 2008 MB Uni with 2Ghz and a brand new late 2011 MBP 13 inch.
I have lion running on both Macbooks with no slow down or issues.
The late 2008 I upgraded to 8GB Crucial DDR3 Memory and 320GB Seagate Hard Drive. Total cost to me? $140 CDN ( i live in Canada ).
My MB Uni's battery has 1047 cycle count and I still get 3-1/2 - 4 hours of battery life depending on what applications I'm using.
As for typical life of a PC or MAC ( I own both ). The PC's life is shorter than a MB. I have a 4 year old Dell Vostro that I had to do a RAM upgrade so Windows 7 would run properly.
My late 08 MB had 4GB of RAM when I upgraded to Lion with no issues. i just decided to go 8GB because it was cheap.
A 2GB MB will boot up and run faster than a 4GB PC with windows 7.
Nothing is obsolete if you can still do your stuff on your MB.
To make it boot up faster, see what's loading on startup and take them off if you don't need them.

My ethernet cord won't stay in because of a slight dent on my macbook pro- will applecare cover this?

my macbook pro has a slight dent near the ethernet cord plug and it changed the shape of the hole so that the cord wont stay in. will applecare fix this for me?

There's a pretty narrow margin between the plug fitting in the port properly, fitting loosely, and not fitting at all (meaning the opening is too small). Someone "might" be able to get the shape just right for you, but it'd be a fairly difficult task. While the aluminum does bend somewhat, it isn't all "that" flexible. It's possible that someone could break a chunk right off if they need to bend it more than just a slight amount or if they need to move it back and forth a bit to get it just right. The problem I see is that the connector should be snapping into the "port", not the frame. It sounds like your port itself may be damaged.

Display randomly turns off; will applecare cover?

Hi all, quick question.
I've had my iBook G4 for two years now. I love it. However, it does this weird thing every once in a while where the backlight just shuts off. It usually does it if I pick up the computer in order to move it somewhere, if I bump the display (not hard, mind you), or if I set it down. It'll do it pretty much any time I jolt the computer. It also does it randomly sometimes. The only way to fix it is to shut the screen, wait for it to go into sleep mode, and then open it up again. This gets pretty annoying when you're trying to work on something.
So, I was thinking about sending it into Apple with my Applecare, however, I wasn't sure if they would cover it because its an intermittent issue.
My speakers also do this crazy thing where I'll be watching something and they'll send all the sound to one of them or another. It sounds like one of them is going dead. However, this is also an intermittent thing.
So basically, my question is this; should I waste my time and money sending my pc into apple when my computer might not even "perform" the problems for them? Or, should I just deal with it?
Thanks for your input!

Hi,
The symptoms point to a logic board problem but you'll need to tell them how to duplicate the problem. I had the same problem with mine and sent it in for repair. They couldn't duplicate it and sent it back. I found I could cause it to freeze by pressing on the top case next to or just below the fn key. I then took it to the Genius bar and was able to duplicate it with the Genius watching. Apple replaced the logic board and it's been fine since.
For your sound problem balanced-1.0 (freeware) can correct it or if you're using an early version of Tiger, updating will probably correct it too.
John

My iBook - stolen & recovered - some problems now - will AppleCare cover?

Just posting this to get some feedback from anyone who might know anything about my situation.
I have an iBook G4 14" with AppleCare protection. My iBook was stolen a few days ago, and then recovered with the rest of my belongings. Honestly, I thought it would be trashed, but I'm typing to you now on it. The only problem I can tell is a display issue... when I boot up, the screen stays dim (as if the brightness is turned down all the way) for several minutes. Sometimes it stays like that - sometimes it clears to the main logon screen after tapping a few keys. Its really strange.
My laptop is also all scratched up now. I understand that cosmetic defects probably arent covered by applecare, but im concerned about the startup display issue. I might just be paranoid, but I could swear that it looks like someone tried to open up the ibook as well.... but my additional memory is there... nothing seems to be missing.
I am going to bring my iBook into the pioneer place apple store for a consult. Do you think AppleCare will cover the issues Im having?
Thanks in advance for your help and/or comments...
Jeff
iBook G4 14" Mac OS X (10.4.5) 1GB memory
iBook G4 14" Mac OS X (10.4.5)

My laptop is also all scratched up now. I understand
that cosmetic defects probably arent covered by
applecare, but im concerned about the startup display
issue.
This would not even be considered a cosmetic 'defect' if it was caused by a user would it?
Applecare will fix things that are a fault of materials and workmanship at Apple. They have no way to know if it had been stolen and thus don't care.

Does AppleCare cover worn batteries?

Hi, I have a 2010 MacBook Air with the full AppleCare Protection.
The MacBook is working fine but the battery has started to wear out, this is not a factory defect or anything, it has just worn out over time (and yes, I do understand why and everything.)
Does my AppleCare Protection plan cover this, and if yes, would it cost or would it be fully covered?
Thanks in advace!

Welcome to the Apple Support Communities
AppleCare doesn't cover worn out batteries. It only covers problems by factory defects

Will AppleCare cover this?

Hi everyone,
A few weeks ago I did something really stupid (or really common given that the MagSafe Connector would have prevented this). My PowerBook was on the floor, and I went to pick it up without realizing I was stepping on the power cord. Of course, the connector didn't come out, instead the computer dropped back onto the floor. It was only a short distance, so I don't think anything serious broke, but the connector and the receptor as well as the case near this connection are all bent out of shape. I have to take my PowerBook in to get other unrelated fixes, but I was wondering if AppleCare will cover fixing of this replacement as well. On one hand, it was clearly my fault, but on the other, the power cable now is very difficult to connect, which poses a usability problem.
Also, if AppleCare doesn't cover the problem, how much do you think this repair would cost out of pocket?
Thanks for your opinions,
Andy

Since discussion which would relate to Apple policy is something I would hesitate to do based on the Terms of Use on the right, I would contact AppleCare to find out what if anything they are able to do. If they aren't able to repair it for a fee that you like, check out these two places which I and my friends have had good luck with:
http://www.dttservice.com/
http://www.powerbookresq.com/

Will applecare replace dead iphones

I don't know what really happened, but tried to use my iPhone and it won't turn on (also tried charging and hard reset but it didn't work). So I'm wondering will the AppleCare replace my IPhone?
IPhone 4 (with IOS system just before IOS 8)
Thanks

Hi there law741,
The first thing you may want to try, if you haven't already, is the troublehsooting steps in the article below.
iOS: Not responding or does not turn on
If you continue to experience issues, you can pursue repair options at the page below.
iPhone Battery and Power - Apple Support
-Griff W.

Will PS continue to work after 1 year if I pay the full year subscription cost and do not renew? E.G. Do I own the version of the software I purchased if I elect not to renew my subscription?

The newer subscription policy has me skeptical. Is there still an option to buy the latest version of PS that I will own regardless of what I choose to do regarding renewing my subscription? From what I have read, the software will continue to work as long as you keep paying the subscription, which seems a large and very open ended stipulation to be able to access the software at any given time. I may not use it for months, but need to know I have access to it if needed even if I chose not to continue past the 1 yr subscription fee. In this economy, I cannot be the only one asking this question, but I am not seeing relative questions / answers anywhere.

No. You must subscribe to the Creative Cloud in order to get the Photoshop with the latest features.
When considering this, imagine that the term "Perpetual" is a bit of a misnomer. How long will you really be able to use it?
While I can still run my copy of Photoshop 6.0 on Windows 8.1, it's possible because I'm a computer geek. Many folks can't get the older versions to install properly. And it's even worse on Macintosh system. I don't think anyone can run anything older than what, CS3 or CS4? on a modern Mac.
Focus on this: If you've been buying the upgrades each new release for $199 (about every 18 months), something like the Photographer's bundle at a hair under $10 a month is actually a better deal. You get more software (including Lightroom) and more capable software (Photoshop Extended used to actually be $399 to upgrade).
-Noel

I have an iPhone 4, and my charger only works half of the time and is bulged by the actual plug I'm spot. Will AppleCare cover this? If not what should I do?

Can someone please tell me what I need to do to use my AppleCare to replace my charger? And if I don't have my AppleCare info but have the email from when I activated it, is that all I need?

take it to an Apple Store genius bar ,let them decide the options

Will AppleCare cover dead batteries after 2+ years

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