Will AppleCare cover my problem?

I have a smudge similar to the one in the thread below.
https://discussions.apple.com/thread/3900377?start=0&tstart=0
I also hear a cracking or clicking noise when adjusting the angle of my screen display, a problem I believe to be related to the unibody.
My question is, when I set up an appointment to get this fixed, will AppleCare cover the costs? Also, will I have to have my computer backed up, because I do not have an external hard drive at this point. I'm sure it will take a week or so to fix these issues, but my main concerns are the issue of AppleCare covering these problems and the need to back up my computer before sending it in. Please let me know what steps should be taken beforehand in adressing these issues. Thanks in advance!

Yes, assuming they are defects in workmanship or components and not caused by user negligence.
You should make a bootable clone of your hard drive before taking it in for repair. Buy an external hard drive.
Clone Lion/Mountain Lion using Restore Option of Disk Utility
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     1. Select Disk Utility from the main menu then press the Continue
         button.
     2. Select the destination volume from the left side list.
     3. Click on the Restore tab in the DU main window.
     4. Select the destination volume from the left side list and drag it
         to the Destination entry field.
     5. Select the source volume from the left side list and drag it to
         the Source entry field.
     6. Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
You will be given an estimate of repairs before they are done, so you will find out what is covered under your warranty.
I would remove any sensitive information from your hard drive before taking the computer in for service.

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Will applecare cover this lcd problem????

my powerbook lcd screen has a hair inside the screen, and the back light around the bottom of the screen is not as bright as other area. will applecare cover this problem and replace a new screen? im still under 3 year warantee. thanks

The only way to know is to ask them don't you think ?

I accidently downloaded something that made my webcam flash on spuradically even once i deleted it. when i restarted my computer it got stuck at the white loading screen with the grey apple and wont go past there..what is wrong? will applecare cover this?

i accidently downloaded something that made my webcam flash on spuradically even once i deleted it. when i restarted my computer it got stuck at the white loading screen with the grey apple and wont go past there..what is wrong? will applecare cover this? my computer also slowed down drastically before it stopped working..thanks! HELP PLEASE!

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery is separate from the main battery of a portable. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. If you can't get to an Apple Store, go to another authorized service provider.

Will AppleCare cover this?

Hi everyone,
A few weeks ago I did something really stupid (or really common given that the MagSafe Connector would have prevented this). My PowerBook was on the floor, and I went to pick it up without realizing I was stepping on the power cord. Of course, the connector didn't come out, instead the computer dropped back onto the floor. It was only a short distance, so I don't think anything serious broke, but the connector and the receptor as well as the case near this connection are all bent out of shape. I have to take my PowerBook in to get other unrelated fixes, but I was wondering if AppleCare will cover fixing of this replacement as well. On one hand, it was clearly my fault, but on the other, the power cable now is very difficult to connect, which poses a usability problem.
Also, if AppleCare doesn't cover the problem, how much do you think this repair would cost out of pocket?
Thanks for your opinions,
Andy

Since discussion which would relate to Apple policy is something I would hesitate to do based on the Terms of Use on the right, I would contact AppleCare to find out what if anything they are able to do. If they aren't able to repair it for a fee that you like, check out these two places which I and my friends have had good luck with:
http://www.dttservice.com/
http://www.powerbookresq.com/

My ethernet cord won't stay in because of a slight dent on my macbook pro- will applecare cover this?

my macbook pro has a slight dent near the ethernet cord plug and it changed the shape of the hole so that the cord wont stay in. will applecare fix this for me?

There's a pretty narrow margin between the plug fitting in the port properly, fitting loosely, and not fitting at all (meaning the opening is too small). Someone "might" be able to get the shape just right for you, but it'd be a fairly difficult task. While the aluminum does bend somewhat, it isn't all "that" flexible. It's possible that someone could break a chunk right off if they need to bend it more than just a slight amount or if they need to move it back and forth a bit to get it just right. The problem I see is that the connector should be snapping into the "port", not the frame. It sounds like your port itself may be damaged.

My iBook - stolen & recovered - some problems now - will AppleCare cover?

Just posting this to get some feedback from anyone who might know anything about my situation.
I have an iBook G4 14" with AppleCare protection. My iBook was stolen a few days ago, and then recovered with the rest of my belongings. Honestly, I thought it would be trashed, but I'm typing to you now on it. The only problem I can tell is a display issue... when I boot up, the screen stays dim (as if the brightness is turned down all the way) for several minutes. Sometimes it stays like that - sometimes it clears to the main logon screen after tapping a few keys. Its really strange.
My laptop is also all scratched up now. I understand that cosmetic defects probably arent covered by applecare, but im concerned about the startup display issue. I might just be paranoid, but I could swear that it looks like someone tried to open up the ibook as well.... but my additional memory is there... nothing seems to be missing.
I am going to bring my iBook into the pioneer place apple store for a consult. Do you think AppleCare will cover the issues Im having?
Thanks in advance for your help and/or comments...
Jeff
iBook G4 14" Mac OS X (10.4.5) 1GB memory
iBook G4 14" Mac OS X (10.4.5)

My laptop is also all scratched up now. I understand
that cosmetic defects probably arent covered by
applecare, but im concerned about the startup display
issue.
This would not even be considered a cosmetic 'defect' if it was caused by a user would it?
Applecare will fix things that are a fault of materials and workmanship at Apple. They have no way to know if it had been stolen and thus don't care.

Display randomly turns off; will applecare cover?

Hi all, quick question.
I've had my iBook G4 for two years now. I love it. However, it does this weird thing every once in a while where the backlight just shuts off. It usually does it if I pick up the computer in order to move it somewhere, if I bump the display (not hard, mind you), or if I set it down. It'll do it pretty much any time I jolt the computer. It also does it randomly sometimes. The only way to fix it is to shut the screen, wait for it to go into sleep mode, and then open it up again. This gets pretty annoying when you're trying to work on something.
So, I was thinking about sending it into Apple with my Applecare, however, I wasn't sure if they would cover it because its an intermittent issue.
My speakers also do this crazy thing where I'll be watching something and they'll send all the sound to one of them or another. It sounds like one of them is going dead. However, this is also an intermittent thing.
So basically, my question is this; should I waste my time and money sending my pc into apple when my computer might not even "perform" the problems for them? Or, should I just deal with it?
Thanks for your input!

Hi,
The symptoms point to a logic board problem but you'll need to tell them how to duplicate the problem. I had the same problem with mine and sent it in for repair. They couldn't duplicate it and sent it back. I found I could cause it to freeze by pressing on the top case next to or just below the fn key. I then took it to the Genius bar and was able to duplicate it with the Genius watching. Apple replaced the logic board and it's been fine since.
For your sound problem balanced-1.0 (freeware) can correct it or if you're using an early version of Tiger, updating will probably correct it too.
John

Will AppleCare cover dead batteries after 2+ years

I'm just curious. I had a ThinkPad way back, and even w/ a three warranty, the battery was only covered for a year.
I just got off the phone w/ tech support regarding AppleCare and was a little hesitant w/ battery coverage, but ended up saying that the battery is covered.
So let's say two years down the road, the battery only has about 50% juice, and I end up w/ sub 1hr, can I get it replaced under warranty?

AppleCare will not extend the warranty on the battery, but I can't find what the normal warranty is. Here's what the AppleCare Terms and Conditions says under non-covered items:
"(ix) Consummable parts, such as batteries, except in respect of battery coverage under APP for iPod or unless failure has occurred due to a defect in materials and workmanship;"
The entire Terms and Conditions ducument can be obtained here:
http://images.apple.com/legal/applecare/appna.pdf

I have an iPhone 4, and my charger only works half of the time and is bulged by the actual plug I'm spot. Will AppleCare cover this? If not what should I do?

Can someone please tell me what I need to do to use my AppleCare to replace my charger? And if I don't have my AppleCare info but have the email from when I activated it, is that all I need?

take it to an Apple Store genius bar ,let them decide the options

Will AppleCare cover a broken trackpad button?

I have a MacBook pro (Late 2009) 13". One day, randomly, my trackpad registered everything as a right-click (I have it set to bottom right corner), and I found out that only the right half of the trackpad clicks. I use my trackpad al lot (3-7 hrs. a week) I never press hard, sometimes not pressing hard enough to register.
now, the trackpad clicks on the right half, but the left half doesn't click, but if I push a little harder, the it will register.
Will Apple Care Fix It? Please Tell Me!

An Apple Care rep. is the only person that can answer this question.
Give them a call. I've always had amazing support with Apple.
You should make a Genius Bar appointment.

Will apple cover button problems if the iphone is out of warranty?

Will apple replace the lock/ sleep button on an iphone 4 if the phone is out of warranty?

https://ssl.apple.com/support/iphone5-sleepwakebutton/

Will AppleCare cover my dying battery???

I bought my iBook in August of 2005. It is the iBook G4 1.42Ghz 14" model. I love it, its my first mac. My battery life has dropped a lot over the last month. It is now at 63% of original capacity with 206 cycles. I was just wondering if they would give me a new battery or just say not covered. I have read that it would have to go under 50% of capacity before they do anything. I have only had it 9 months. It came directly to me from factory in China, I know this from shipping. Any suggestions are welcome.
Thanks
James
Ibook G4 14" 1.42Ghz Mac OS X (10.4.6) 1.5GB Ram

Hi James & Welcome to Discussions.
63% after only 206 cycles does sound a bit low. The only people who could give you a definitive answer regarding replacement would be Apple themselves.
However before you contact them read the information on:
Resetting the PMU,
and
How to reset the PMU on your model.
When you have done that, do a full calibration of the battery by using it on battery until it sleeps with the charger disconnected from the mains as well as your iBook, then doing a full uninterrupted recharge. You can use it while it is recharging if you want. It is important that that recharge should be uninterrupted, though.
Apple service would only get you to do the above anyway, so by doing so before you phone you'll be ahead of the game.
Best of luck,
Adrian
ibook G4 1GHz, 768mb; iMac 17" G4:768mb (10.3.9) Mac OS X (10.4.6) Belkin WiFi F5D7632

Iphone speaker broke. Will warranty cover it.

Recently my iphone's plastic cover which covers the speaker broke off of the left side and now that speaker is not protected and the speaker itself is visible and can be damaged.. Will apple cover this problem in the warranty.

http://www.apple.com/support/oss/ will allow you to verify if your phone is still under warranty.
The only way to find out is make an appointment at the Genius Bar - http://apple.com/retail/geniusbar or call AppleCare at 800-my-iphone.

Would AppleCare Warranty Cover the Problems Mentioned?

Hello all,
I'm new in posting this so please bear with me.
I've got a few queries on the problems with my MacBook Pro 15" 2.4GHz 2GB 667 MHz DDR2 SDRAM and I'm wondering whether AppleCare will cover them.
My MBP's main issue is the fact that the right USB port in totally unresponsive, mouse, printer, external HD, plugged in and it doesn't detect at all.
Another one is the fact that when I restart from Boot Camp back onto OS, the clock setting advances approximately 6-7hrs forward and the trackpad becomes nonresponsive for tapping. While these can be remedied by opening system preferences and waiting for the clock to update and uncheck/recheck Secondary Tap for trackpad, it bothers me that it happens at all.
The rest are like hiccups, they don't kill you but it bothers you like heck it's there in the first place, especially considering you paid quite a price for the machine:
1. the faded/worn ASD keys
2. a dent on the left palm rest
3. tarnishing of the lower end of the palm rest, near the track pad
4. static shock when charger is plugged in when left arm brushes bottom left corner of MBP
Would AppleCare cover the abovementioned 'flaws'?
Has been barely a year old, this trusty MBP.

This is not Apple. We are users just like yourself. I'm sure you will get opinions and speculations pertaining to your issues from other users but the definitive authority on what is covered or not is AppleCare. Some issues may and some may not be covered. So, you really need to call them and inquire.

Hi just wondering, i live in ireland but i am planning to buy a macbook pro with retina display in america, will applecare purchased in ireland still cover the macbook from america, thank you

hi just wondering, i live in ireland but i am planning to buy a macbook pro with retina display in america, will applecare purchased in ireland still cover the macbook from america, thank you

Yes. Apple care is associated with the serial number, and stays with the machine even if you where to sell the machine before the Apple care expires.

Will AppleCare cover my problem?

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