Will broadband speed increase if i change to infi...

Well here i am again.
posted topic on broadband forum will my line speed increase if i change to infinity - as infinity speed up to 78 Mb/s now available on my line - According to BT ?
was skeptical - but decided to order BT infinity and report back
Herein is report.
Order accepted - line siutable for infinity.
Open reach engineer came to connect me this morning.
Guess what? back to my old broadband at 0.5 Mb/s
Unable to connect me to infinity, signal refused to sync apparently.
Openreach engineer thinks i have too much copper wire btween me and the fibre optic cabinet - 6.7 kms he reckons. whivch was my point originally but asuccession of BT departments assured me Infinity was available and would work on my line .
so iam back where i started. although i do know now where my nearest cabinet is
left with just a few questions really ?
Why did BT write to me suggesting change to infinity?
Why on BT site if i type number in does it say Infinity availableup to 78 Mb/s?
why did BT sales accept my order without apparently checking line speed?
Has anyone any thoughts on my next move?
Presumably Bt sales will come back to me .
The whole saga reflects badly On BT

i seem to be repeating myself here here is what the checker says:-
Your broadband checker results
Broadband option Broadband speed range When you can get it ActionBT Infinity Superfast fibre optic broadbandGreat news! You are eligible for superfast BT Infinity.BT Total Broadband BT Total BroadbandThe speed prediction we have provided is an estimate, however download speeds can vary and the actual download speed will fall between a range. This is generally within 1-2 Mb higher or lower than your estimated speed quoted.
78.5Mb download
20.0Mb upload
Now
Learn moreLearn more
Between 1.0Mb and 3.5Mb
(Estimated speed: 1.0Mb)
Now
Learn more
BT always offers you the best speed possible on your line.The speed prediction we have given here is an estimate, however download speeds can vary and the actual download speed will fall within a range. The range is an indication of the speed that other similar lines across the UK have achieved for their broadband service; this is generally within 1-2 Mb higher or lower than your single estimated speed quoted.
The actual speed is dependent on several factors such as the product option you choose, the processing power of your computer,how many people are using your broadband connection at the same time,whether you use a wireless or cable connection,the speed of the websites that you visit and how we're managing the network. Speeds can be lower at peak times - peak times are evenings and weekends.
In the first ten days you may see your speed go up and down. When using a postcode only (rather than a telephone number) the checker results are less accurate. It uses a best guess of where you live based on the centre point of the postcode and not the exact routing of the line to your address, and so the result must be treated with caution. When we are able to provide a date for future fibre availability, it is indicative only and subject to change.''
The fact is this is not the case , the Bt wholesale checker for my number gives a similar reply:

Similar Messages

Re: Will broadband speed increase if i update to B...

Dont waste your money. The best thing you can do is leave BT and find a provider who is not just after taking your money and not providing you with the service you are paying for. This is what BT do and not much more.

laplands wrote:
The best thing you can do is leave BT and find a provider who is not just after taking your money and not providing you with the service you are paying for.
Let us know when you find said charity.
You can click the white star next to this message if you think it was helpful.

Re: Broadband speed increase request

hello
new to this forum - please forgive me cos i'm sure it's bound to show.
anyway this problem - i has it :/
i upgraded to the bt fibre optic unlimited 40meg package a few months ago and all was running fine with a fairly consistant 36meg download speed (bt speed test) till just over a week ago.
it's dropped to a maximum 7meg speed download and 8meg upload (again bt test).
now on some speed tests (.net or checker.thingy.blah) that's as low as a 3 or 1.5meg download speed.
i'm sure you don't need me to tell you it's rediculously slow - i couldn't watch the f1 coverage on iplaper because of buffering issues every 30 seconds.
anyway it's a similar story to what i read on page1 - i'm about 200 yds from the exchange and my hub is apparently about 2km up the road in the oposite direction. the cable doubles back on itself to reach me.
no idea if that's relevant though.
anyway bt engineers and call centre alike seem baffled.
it's been going on for over a week and i've sat through 3 appointments with engineers (which is a bit yikes at 5hours a pop).
anyway i see on page one that the adsl test results would be helpfull so i'll do that now:
Download Speed4.42 Mbps
Upload Speed7.21 Mbps
Upstream Rate IP profile on your line is - 10 Mbps
got these results then noticed more info might be needed but i have to wait for the interval to ellapse so i'll come back in a bit.
anyway any help/advice would e appreciated by myself and whichever engineer next gets sent out...
thanks

ok i'll recount the story so far:
*all speed test numbers will be referenced in 'bt speedtest' results.
friday 25th: all fine with generous 37 meg download speed.
saturday 26th: dropped to 7meg down. call centre called. modem rebooted. router rebooted. allow 24hrs for changes to take.
sunday 27th: no change. call centre called and engineer apointment made.
monday 28th: engineer comes and spends several hours fiddling leaves and asks that 48hrs pass for changes to take.
wednesday 30th: no changes have occurred - 7meg download persists. call centre called again modem restarted and router restarted. no change. engineer booked again for friday.
friday 1st june: same engineer arrives again and spends several more hours 'lifting and shifting' at the hub testing the 'through put' speed. changing the routers username and using various tests all resulting in no change at which point he tells me to tell the call centre in his opinion it's an 'assurance fault' and to get a 'triage case' raised.
saturday 2nd june: call centre called and engineers notes passed on. more changes made at the exchange - allow 24hrs for changes to take.
sunday 3rd june: no change - call centre calls back and makes another apointment for an engineer to visit.
monday 4th june: engineer does not visit so i call the call centre to ask why. 'work is being carried out at the exchange/hub and a home visit is not required' apparently. nice - they could have let me know. expecting a call today (june 5th) to check if any chane has occurred.
it hasn't improved by the way.
that's the story thusfar.
i'm still having no luck finding my adsl settings page - could someone please let me know which settings on which page they are listed?

Broadband speed increased with new hub

Thought some of you might be interested in this tale.
Have been with BT since June 2008. I was supplied with Hub V1.5. For nealry 5 years speeds were Ok-ish. 5-6mbps download. Nothing special but I was Ok with it. A few weeks ago speed dropped to 2.5 ish - for no apparent reason. Phoned help line and went through usual checks about filters, position of hub etc etc. Nothing in my flat had changed, but the speed had dropped. This happened , I assume by coincidence when I upgraded from option 1 to option 2. A few days later I decided to send an E mail telling BT of my woes. I had an almost immediate reply back syaing that the problem was my Hub and it was not compatible with the line. A new one would be sent.
Two days later Hub V3 arrived. Plugged it in - now get 16.5 download speed.
A neighbour in an other flat was getting abot 4 download speed - she rang up BT and got a new Hub v3 and has same speed as me.
So at the moment - all is well - and well done BT

Glad to hear your good news
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Broadband speed increase request

In currently recieving around 6mbps
Ive had my line tested my a BT engineer and he said i should be recieving at least 15mb - 20mb download speed on my line (this is when i was with a previous internet provider)
He said my line is a great quality line and i should be getting a much better speed than i am currently getting
Could a moderator please send me a request for my details and possibly get this sorted out as im paying way to much a month for 6mb.
My exchange is basically outside my front door
Ive called up customer support and they havnt been exactly helpful with my issue
Thanks
Shaun

Ok so there is only 1 socket in my home and ive connected it directly behind the faceplat as instructed from the BT customer service team testerday with the same results
here is the information requested yesterday
Line state
Connected
Connection time
0 days, 00:01:25
Downstream
7,616 Kbps
Upstream
448 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.1 Annex A
Latency type
Interleaved
Noise margin (Down/Up)
16.3 dB / 19.0 dB
Line attenuation (Down/Up)
12.9 dB / 6.0 dB
Output power (Down/Up)
15.9 dBm / 1.4 dBm
Loss of Framing (Local/Remote)
0 / 0
Loss of Signal (Local/Remote)
0 / 0
Loss of Power (Local/Remote)
0 / 0
FEC Errors (Down/Up)
0 / 0
CRC Errors (Down/Up)
1 / 5
HEC Errors (Down/Up)
0 / 0
Error Seconds (Local/Remote)
1 / 1

Slow broadband speed for a while

Hello,
We had speed problems with our broadband last year, eventually an engineer came out and modified the socket so it looked like this:
Which is the I-plate/BT accelerator socket?
After a few days, our broadband speed increased to this level:
However, sometime late last year. Wester Power Distribution were performing some maintenance work on the power cables outside. During this work, the power was cut a few times and unfortunately it interrupted our broadband signal. Despite performing a power-cycle test on the router and connecting the ethernet cable to a different port, the only way to get the internet working again was to reset the router and input the login details etc again. Even though this happened qute a few months back, our broadband speed still hasn't returned to its previous speed. Here's the latest speedtest which was done today:
I thought that once the router maintained a constant connection to the exchange for over a week, the DSL connection rate and IP profile would increase. In such a case, why has my connection rate remained low?
Thank you.
Emyr.

Could you post your Router ADSL stats with show detail selected. Ppl will be able to help better then.
Check your exchange or major service outagesIf someone has given a helpful answer, please click on their Ratings star on the left-hand side. ***

Will a new router increase my broadband speed in this configuration

How much (if at all) can I increase my broadband speed by getting a faster router. Here's my config:
DSL line --> DSL modem --> Lynksys BEFSR41 Router --> Ethernet cat-5 wiring in house --> TimeCapsule WiFi
The computers using this network are an Intel iMac (10.6), a PowerPC iMac (10.4), and two Intel MacBooks (10.6).
The modem/router are located in an in-wall distribution box in a utility room. I want to keep the hardwired ethernet available in case the WiFi quits temporarily. The TimeCapsule is in a good location (top shelf bookcase on first floor) for coverage of my 2-story house. In principle could eliminate the Lynksys modem, and use the TC as the primary router, but it would be difficult to physical locate the TC where it could both distribute to the house ethernet and have good radio reception.
Testing via the hardwire ethernet (using Speakeasy and speedtest.net) shows download and upload speed 1.27Mbps and 0.32Mb/s. My ISP is pacbell.net. I get the same result via my W-Fi. Speedtest.net tells me my result is about 40% of the average for pacbell.net to my zip code 94301.
I've heard there are much faster routers than the BEFSR41, but I don't know if my internet speed is limited by my current router or by pacbell's DSL service.
Any insights would be appreciated.

Will a new router increase my broadband speed
No...your speed is only going to be as fast as your weekest link, which in your case is the DSL modem and the connection speed package you subsribe to.

Will I get a speed increase with Infinity?

I currently have the standard broadband unlimited and get about 3-4MB download speed.
Is upgrading to infinity likely to give me any speed increases?
Matt

Hi canhefixit,
With ADSL (ADSLMax, ADSL2/2+) broadband the BB signals run from your local exchange to your property all the way via a copper phone line. This is why the further away you live from your local exchange the slower your broadband will be.
BT Infinity is BT Retail's brandname for fibre broadband.
Depending on what Openreach fibre infrastructure has been rolled out in your area will depend on what speeds you are likely to get.
The main fibre technology that is being rolled out around the UK is FTTC (Fibre To The Cabinet) fibre technology.
FTTC allows currently allows speed of upto 80mbps dependent on what Infinity package you are on and how far away you live from the FTTC Dslam cabinet.
FTTC works by installing a Dslam cabinet that is linked to your existing pcp. The new FTTC cabinet is connected to the local exchange via a fibre cable and then your property is connected to the cabinets via the existing copper phone line.
So for FTTC the external layout would be (simplified)
Local exchange >> Fibre Optic Cable >> FTTC Dslam Cabinet and existing PCP >> Existing Copper phone line >> Property
For FTTC the speed is dependent on how long your copper phone line is from your property to the cabinet. The further away you are from the cabinet the slower the FTTC broadband will be. Line quality also play a part.
FTTP (Fibre to the Premises) fibre broadband technology has also been rolled out in certain areas in the UK. This allows speed of upto 330mbps and requires a Fibre Optic cable to run all the way from a FTTP enabled exchange to your property.
To find out what Fibre broadband speed you maybe able to get enter your BT landline number into http://dslchecker.bt.com/adsl
In the grid there will be WBC FTTC ( if available to your property) and will be given an estimated speed.
It will also tell you what exchange you are connected to and what pcp (cabinet) you are on.
If you don't have a BT recognised phone line then you can try using your address by going to http://dslchecker.bt.com/adsl/ADSLChecker.AddressOutput It won't be as accurate as using the phone number but should be accurate enough.
Hope that helps and makes sense.
Cheers
jac_95 | BT.com Help Site | BT Service Status
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Will I see speed increase with thunderbolt/Ether adapter?

I have a 2012 Mac Pro connected to my network with Ethernet cable: MP > router > cable modem. Cable and modem are 10/100/1000.
Apple makes a Thunderbolt / Gigabit Ethernet adapter (http://store.apple.com/us/product/MD463ZM/A/thunderbolt-to-gigabit-ethernet-adap ter).
Anyone know if I might see any noticeable speed increase to the Internet switching from my Ethernet port out, to Thunderbolt port out using this adapter?
My broadband is 30 Mbps down, 5 Mbps Up, btw.
Thx!

Most devices that are serving as the Ethernet Switches are only 100BaseT capable. That is why I said "choose" to go up to that speed. (Some folks, like me, have to go out and buy Gigabit-capable switches.) Apple Routers (they don't make Just a Switch, but you can configure a Base Station as a Switch) are Gigabit-capable.
My modem, router Ethernet ports are both Gigabit capable and I'm using the best wire I could get Cat 6.
The longest cable is 50 feet.
If all 8 conductors are crimped into the connectors with all 8 wires in use, you are all set. Cables that use only two pairs of wires instead of four pairs will not work.
Check by using Network Utility.app to see if you are already using Gigabit Ethernet speeds. If you ARE, then you should also configure Jumbo frames. If not, you can manually configure it to Gigabit speeds, Full duplex with flow Control, but if it cannot, for same reason, connect at that speed it will not fall back, it will fail to connect.

Problem: slow connection. I have an iMac (2007) running on Mac OS X 10.6.8. I just had my internet speed increased from 1 to 3 Mbps but my connection slowed down considerably. Do I have to change any setting?

Problem: slow connection. I have an iMac (2007) running on Mac OS X 10.6.8. I just had my internet speed increased from 1 to 3 Mbps but my connection slowed down considerably. Do I have to change any setting on the computer, and how?

One possibility is that you may need to "Upgrade" your Cable /DSL Modem if you have an older unit. ISP's that provide your Internet service in recent years have been switching over from DOCSIS 2.1 version Modems to DOCSIS 3.0 version Modems, which handle the new higher data streaming speeds the ISP's are offering. I would suggest you call your ISP's Technical Support and inquire about this possibility.

Will system ssd increase fcp 6 rendering speed?

I have a mac pro 3.1, 8 core, 10G ram, running leopard 10.5.8 on a mechanical hd. Would replacing it with a good SSD increase rendering speed in FCP 6 to any significant degree ?

To the extent that the OS and app code will be available more quickly, yes rendering will speed up. What's important to remember is that FCP rendering is not solely dependent on disk I/O (or core count for that matter) when it renders. I'm going to try the same thing but I'm looking for inches, not yards.
If you decide on giving it a go, I'm say consider an upgrade to Snow Leopard (10.6.8) at the same time since it's a code shrink release and will give you a little speed as well. I'm planning on a 256GB SSD since I want my Library on SSD too so the Application Support folder is fast as well (and it's large) as well as OS, Apps, and a lot of free space.
Another place I'm looking at SSD for is a Compressor buffer since it is my opinion that Compressor is often disc-bound and will may speed up with a faster target disc. It sure did back in the G4 days.
Hope this helps

Broadband speed has dropped after i changed to opt...

I joined BT in August. I was on the broadband option 1 package, but i decided to change to the unlimited download package which was changed over on the 24th October. Since then, my broadband speed has reduced drastically. I rang BT who said they would reset my profile but this hasn't helped.
I have a wired connection which is connected to the master NTE5 socket. I have a Hub 3 which i never turn off. My speedtest results are.........
Download speedachieved during the test was - 263 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps
Any help would be appreciated but please be aware that i am not very technical minded lol!
Thanks, Claire

the upgrade should not affect your connection as there is no physical change to your line. however from the stats your download is rubbish and you should contact mods for help http://bt.custhelp.com/app/contact_email/c/4951
your connection speed and profile are ok
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Broadband Speed sub 0.5mbs - recent change

Hi
My broadband speed has recently plummeted. No storms or anything have occurred to reset the sync, but this is what seems to have happened. I have an open fault but have heard nothing. Please help! The line has been fine for years
This is the speedtester result:
Download speedachieved during the test was - 251 Kbps
For your connection, the acceptable range of speedsis 100-500 Kbps.
Additional Information:
Your DSL Connection Rate :460 Kbps(DOWN-STREAM), 804 Kbps(UP-STREAM)
IP Profile for your line is - 350 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 10.74:22.45:66.81 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
And these are my ADSL stats (asus router)
Statistics -- ADSL
Mode:
ADSL2+
Line Coding:
Trellis Off
Status:
No Defect
Link Power State:
L0
Downstream
Upstream
SNR Margin (dB):
31.2
9.8
Attenuation (dB):
43.0
23.3
Output Power (dBm):
15.6
12.4
Attainable Rate (Kbps):
6060
19290
Rate (Kbps):
462
770
MSGc (number of bytes in overhead channel message):
61
19
B (number of bytes in Mux Data Frame):
14
38
M (number of Mux Data Frames in FEC Data Frame):
1
4
T (Mux Data Frames over sync bytes):
1
2
R (number of check bytes in FEC Data Frame):
16
16
S (ratio of FEC over PMD Data Frame length):
0.9688
6.4000
L (number of bits in PMD Data Frame):
256
215
D (interleaver depth):
32
1
Delay (msec):
7
1
Super Frames:
46296
46294
Super Frame Errors:
0
303
RS Words:
3101886
786998
RS Correctable Errors:
415
15
RS Uncorrectable Errors:
0
N/A
HEC Errors:
0
8
OCD Errors:
0
0
LCD Errors:
0
0
Total Cells:
819682
5439847
Data Cells:
40108
40965
Bit Errors:
0
155
Total ES:
0
7
Total SES:
0
7
Total UAS:
17
15793

IMJolly, I appreciate your help, and I'm not nagging at you. I see that you go out of your way to assist people on this forum and I am gratified for your response.
I'll be leaving the router on for the next few days to see if there is any improvement, but as it happens, I am geeky enough to check my router stats every day
That's how I know the exact date the connection bombed out (Saturday 4th September). On this date i noticed that the SNR was considerably higher than normal and thusly I guess the sync was bumped to it's lowest level, for whatever reason.
I will be replacing the microfilter as this may be a problem, but I am still pretty much convinced, judging by the number of related posts here that there is a general problem with something being rolled out, or a general BT fault at the exchange that is not being acknowledged. Shame I don't know my neighbours to see if they're with BT and suffering the same problem.
I really do not want to waste any time with the call centre, what's the best way of escalating this in your opinion? I do need someone to look into this or I'll have to fight cancellation charges in court and go elsewhere.

Broadband Speeds

Until recently i have been achieving broadband speeds of between 6.0MB and 7.1MB over the last 12 months
See copy of speed test done on 17th May 2011
We have had work done recently at our exchange Knock Belfast and the broadband checker results have shown I should now be able to get 15MB to 17MB broadband speed
I have been on the phone a couple of times regarding this and have noticed far from increasing speed my broadband speed has substantially reduced. Speed reading today 04/06/2011 3.4MB
Unhappy customer
I would also draw your attention to Ofcom's
2010 Voluntary Code of Practice: Broadband Speeds
FAQ
Test1 comprises of Best Effort Test: -provides background information.
Download Speed
6107 Kbps
0 Kbps
7150 Kbps
Max Achievable Speed
Download speed achieved during the test was - 6107 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps
If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
Your test has completed please close this window to exit the performance tester.
Please visit FAQ section if you are unable To understand the test results.
Your broadband checker results
Broadband option
Broadband speed range
When you can get it
Action
BT Total Broadband Faster BT Total BroadbandYou can get our fast and reliable broadband with speeds of up to 20Mb. The speed prediction we have provided is an estimate, however download speeds can vary and the actual download speed will fall between a range. This is generally within 1-2 Mb higher or lower than your estimated speed quoted.
Between 10.0Mb and 19.5Mb
(Estimated speed: 17.0Mb)
Now
Learn more
BT Infinity is not currently due to be rolled out in your area within the next 6 months. Register your interest and we will keep you up to date about the BT Infinity rollout.
Register Interest
BT always offers you the best speed possible on your line.The speed prediction we have given here is an estimate, however download speeds can vary and the actual download speed will fall within a range. The range is an indication of the speed that other similar lines across the UK have achieved for their broadband service; this is generally within 1-2 Mb higher or lower than your single estimated speed quoted.
The actual speed is dependent on several factors such as the product option you choose, the processing power of your computer,how many people are using your broadband connection at the same time,whether you use a wireless or cable connection,the speed of the websites that you visit and how we're managing the network. Speeds can be lower at peak times - peak times are evenings and weekends.

according to the btspeedtester results you have posted you are on adslmax up to 8mb and you have the max connection of 8128 with the correct profile of 7150 and throughput looks fine.
your exchange may have been upgraded check here http://www.samknows.com/broadband/exchange_search but it could be weeks or months before BT are in a position to rollout the changes to all the customers on that exchange. normally you would get an email from Bt advising the exchange upgrade but even then it could be a few weeks as the rollout is phased
if you get upgraded your modulation will change from current 992.1 to either 992.3 or 992.5
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Incredibly Slow broadband Speed

Hi, I'm servering from a Incredibly Slow broadband Speed and can't nail the reason why.
The broadband for my street was down for a whole weekend although box said connection was ok - helpline was no help - just said try again tomorrow. Now we have internet but the speed is very very slow - speed test results are :
Download = 53 kps
acceptable range = 100-250 kps
DSL Connection Rate 486 Kps (Down-Stream), 712 kps(Up-Stream)
IP Profile for line = 135 kps
Upload = 541 Kps
Addition Hub Info:
Noise Margin (Down/Up) = 8.5 dB / 6.7 dB
Line Attenuation (Down/Up) = 63.8 dB / 35.8 dB
Output power (Down/Up) = 1.3 dBm / 1.1dBm
Prior to loss of service, my speeds although weren't great were about 1.2 Mps
I've tried all the suggestions like changing channels, filters etc and nothings change in my house since the degrading of service.
Can someone please help !
Best regards

I don't know if this will help, but I do notice that your output power is only 1.3dBm / 1.1dBm. can I ask you to look on the back of your home Hub and check to see if it is a Type A or Type B, this will be on the label in the bottom right corner. If it is a type B Hub then ring and ask for a Type A Hub as I have found that I get a better output power reading of around 16.0dBm. When I was sent out a relacement Hub when mine went wrong they sent out a Type B and my speed went very slow, so I put the original Type A Hub back on to see if it made a differance and my speed increased and my IP Profile went up. So if this is the case, ring up tech support and don't ask tell them that you wont a Type A replacement Hub. All the best in your efforts and don't forget that the more you insist the more you can achieve.

Will broadband speed increase if i change to infi...

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