Will Creative Cloud solve my problems following a fatal crash?

I have transferred my CS4 programs to a new computer, but they do not function with my files. I want to join Creative Cloud, but I have no way of knowing if this will also fix my problems. I also have no way of knowing what the cost of upgrading would be.

Some general information for a Cloud subscription
Special Photography Plan
http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html
Cloud Plans https://creative.adobe.com/plans
-and subscription terms http://www.adobe.com/misc/subscription_terms.html
-what is in the entire Cloud http://www.adobe.com/creativecloud/catalog/desktop.html
-http://www.adobe.com/products/catalog/mobile._sl_id-contentfilter_sl_catalog_sl_mobiledevi ces.html
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

Similar Messages

  • New Mac OS Yosemite coming this fall. Will Creative Cloud work?

    Apple is releasing the new OSX Yosemite this fall. Will Creative Cloud work without problems or will we be faced problems that Apple blames on Adobe or Adobe blames on the operating system?

    Hi JGCreate2010,
    Yes, Creative Cloud applications are working in new Mac OS Yosemite.
    You can follow the link: Creative Cloud Help | Install, update, or uninstall apps is order to install the applications.
    Let me know if it works or not.
    Thanks,
    Ratandeep Arora

  • Will creative cloud work via a proxy server

    We use a proxy server for all our internet connections. Will creative cloud work via a proxy server?

    Hi - I'm i  a similar position to the OP, we've bought a cc2014 individual licence but I work in a government organisation with proxy server and strong firewall and we can't download even the desktop manager. When I spoke to support they said it was unlikely I'd be able to get it to work through our system, and even if we upgraded to a teams licence we'd still have a problem as the indidual computers would still need a clean connection through to the adobe servers to activate.
    The document linked only talks about the Packager and the Teams/Enterprise licence, so is there just no solution for anyone with a single licence that has to work via a proxy server? Would a Teams licence solve these problems?

  • I want to cancel the creative cloud membership and I follow the instruction but I didn't see the "cancel plan" option. Pls help!! Thank you!

    I want to cancel the creative cloud membership
    and I follow the instruction but I didn't see the "cancel plan" option in my page. Pls help!! Thank you!

    Dear John T Smith,
    Thank you but still , I can't find the ""cancel plan"" option in my Chinese
    language edition page.
    And I try to enter my account from English edition but  it will transfer to
    the Chinese edition page directly.
    Pleas help :(((
    Thank you so much!!
    Cheers,
    Alma Hsu
    2014-08-03 21:58 GMT+08:00 John T Smith <[email protected]>:
        I want to cancel the creative cloud membership and I follow the
    instruction but I didn't see the "cancel plan" option. Pls help!! Thank
    you!  created by John T Smith
    <https://forums.adobe.com/people/JohnTSmith> in Adobe Creative Cloud
    - View the full discussion
    <https://forums.adobe.com/message/6607924#6607924>

  • Problem Re-Installing Creative Cloud - trying to uninstall and reinstall creative cloud bc of problems. encountering Error Code: 86 - "Another version of Creative Cloud desktop is currently running. To continue, pls quit that instance and click retry." No

    trying to uninstall and reinstall creative cloud bc of problems. encountering Error Code: 86 - "Another version of Creative Cloud desktop is currently running. To continue, pls quit that instance and click retry." No other CC exists on my computer anymore. Advice?

    If you are on MAC Open Activity Monitor and check for Creative Cloud, it it Running Quit it
    MAC HD /Applications/Utilities/Activity Monitor
    If you are on Windows check in task manager
    Ctrl + shift +  Esc keys

  • When will creative cloud be available for my country, Turkey?

    Me and many people like me waiting for creative cloud in Turkey. When will creative cloud be available for my country, Turkey?

    Hi Alicinki.com,
    Thank you for posting and letting us know. I know we are making it as widely available as possible but don't believe there is any kind of schedule for when it will be available where.
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  • When will Creative Cloud apps be available for Android?

    When will Creative Cloud apps be available for Android?

    Well that's fine, but Adobe generally doesn't read this forum, and "feature requests" don't belong in this forum either.
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  • When will Creative Cloud apps be optimized to take advantage of the 2013 Mac Pro?

    When will Creative Cloud apps be optimized to take advantage of the 2013 Mac Pro?

    Yes, they all should if it's Peer to peer, or if any Router, Swith, Hub in the mix also supports GigE, & Jumbo Packet support is a big plus, but Computer to Compter should work with Jumbo Packets methinks.

  • I lost my Creative Cloud app when I had a system crash on my old 13" Mac, how can I reinstall Creative Cloud onto my new 15" Mac?

    I lost my Creative Cloud app when I had a system crash on my old 13" Mac, how can I reinstall Creative Cloud onto my new 15" Mac?

    Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
    -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
    -Windows or Mac does not matter... 2 on the same operating system, or 1 on each
    -Both computer Cloud subscription activations may not be in use at the same time

  • Please Help- Forum Solutions Don't Solve Blank Creative Cloud Desktop App Problem!

    I'm using Windows 7 and simply want to download a trial version of InDesign.  I downloaded the Creative Cloud desktop app and it's blank.  Thinking I still need to do more on the Adobe Creative Cloud web site I went and clicked on the download under the InDesign icon there.  It says it's downloading but there's nothing shown on my screen to indicate that's the case- and sure enough nothing is actually being downloaded.
    I have tried several times the solution mentioned in other posts, restarted my computer but nothing makes the Creative Cloud app appear anything but blank.
    Can anyone tell me what's going on and what I need to do to download a trial of InDesign?
    Thanks.

    Thanks very much for the link.
    I systematically implemented each of the recommended fixes:
    -  Verified I'm connected to the Internet (obviously)
    -  Verified I can access secure sites
    -  Checked "hosts" file, verified I have access to activation servers for CS6 or later (but not for not CS5.5), but in attempting to reset the hosts file, did not find any references to "activate.adobe.com.  Here's what I saw:
    -  Verified that the GlobalSign Root CA certificate is enabled ("enabled only for the following purposes") and did not change any of the checked boxes in the list.
    After taking all these steps, the situation remains the same- blank Creative Cloud App.
    Any further suggestions?
    Thanks again for the assistance!

  • Adobe Creative Cloud nothing but problems so far...

    First of all. I am asked to sign in and accept agreements multiple times a day, almost everytime I open a program. The creative cloud application sign me out constantly.
    Second, my programs all hang when they open. Illustrator may take up to a minute to actually open. It's only the Adobe programs that hang, all other programs on my computer respond quickly as they should.
    Third, Bridge starts quickly but takes forever to populate the folder panel and show anything. It's just maddening!
    So are these bugs that will be fixed or am I stuck with this behavior?

    Just bought and installed PS and LR via CC both apps installed and are in the correct win dir. Neither app will launch (tho PS does very quickly flash the splash screen before closing). I have tried the fix at http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html, it did not work. I done a system restore and went trough the whole CC install process again, but still LR nor PS will open.I have tried disconnecting from the internet before launch but also with no success. Have updated graphic the card driver and have all the latest windows drivers installed. Have spent many hours now trying to find a fix. Any ideas?
    Sony VAIO (laptop)
    Windows 8.1 Pro (genuine)
    i7-3632, 16GB RAM, AMD Radon HD 7600, 1TB SSD
    Have now done a clean re-install of Windows 8.1 Pro from CD. Still having same problems, tho LR will now open but is in some sort of limited mode eg; Develop and Map module disabled. Please renew your membership to reactivate. Photoshop no change Splash Screen and then nothing.
    I have tried signing out and in of Adobe Creative Cloud (no change), also under Apps when signed in, it says Photoshop CC (2014) and Lightroom 5 are both Up to date with a green tick. My online account says it is paid and current.
    side note; have also disabled all firewalls and AV still no change.
    Getting very close to being over CC... Many hours wasted and still not working!!!
    Someone said "use pirated software, at least it works"...

  • Creative cloud desctop application, problems with installing, error-code 49 -

    Nachdem sich meine Creative Cloud Desktop App nicht updaten ließ, wollte ich sie nach der Deinstallation wieder installieren.
    Habe nach Angaben des Supports die opm.db Datei gelöscht.
    mit dem Adobe Creative Cleaner Tool, die Installation der Creative Cloud Desktop Anwendung gelöscht, die anderen Programme jedoch belassen. Schließlich arbeite ich damit.
    Meine Anti-Malware-Programme deinstalliert. (später
    Meine Firewall kurzzeitig außer Betrieb gesetzt.
    Nichts hat funktioniert. Ich kann die Creative Cloud nicht mehr installieren. Es kommt bei der Installation nach einer gewissen Zeit die Fehlermeldung:
    Folgender Fehler ist aufgetreten - Fehler im Installationsprogramm beim Zugriff auf eine wichtige Datei oder Verzeichnis. Versichen Sie die Installation zu wiederholen. (Fehlercode 49)
    Ich habe bisher in keinem Forum eine Antwort gefunden.
    Bitte antwortet wer mir helfen kann!!!
    English:
    I've got problems in updating my CC Desktop App. After it doesn't function, i wanted to reinstall the application. But everytime I tried the folloging error message was on the screen.
    The following error occurred - installer error when accessing an important file or directory. Try to repeat the installation. (Error code 49)
    I just tried it with
    deleting the opm.db file
    the adobe CC cleaner tool
    deinstalling my anti-malware-tool
    nothing helped. Has anyone a tip what i can do? Please help me!

    1.
    2.
    3. No Installation was made and so no installation-Logfile could found. The last one was at 21.06.2014
    just a opm.db file was found. I cannot open it . The last words are just...
    REATE TABLE opm_meta ( key varchar(25), value TEXT, constraint pk PRIMARY KEY (key) )
    indexsqlite_autoindex_opm_meta_1opm_meta
    was this a little helpful for you?

  • Creative Cloud Desktop installation problems.

    Hi, I'm having problem with the installation of Creative Cloud Desktop and then I cant download the new CC software...during the installation phase a generic error message come up. Just one time I received thi error code: A12E6. Probably the problem is that I've a Creative Cloud subscription for software in english language, but my Mac OS (version number 10.8.4) is in italian...There is a way to solve this problem? Please help me!
    Many thsnks in advantage.

    I manage the network for myself
    Talking with yours collegues in chat, we have circumscribed the problem to the language...but they were not able to give me a solution...I've bought the licence for the English version of the Adobe Creative Cloud but the Operating System language is Italian...I've read the Thread above but I cant switch the language inside the Creative Cloud Desktop because I'm not able to install it and then to open it and I'm fine with the English...this seems to be a bug of the software
    Please let me know how can I solve the problem. Many thanks.

  • Fehlerhaftes Creative Cloud Abonnement und Probleme mit dem Support von Adobe

    Liebe Adobe Gemeinschaft.
    Vor ca. einem Jahr bin ich in die Adobe Creative Cloud eingestiegen obschon ich etwas dagegen war. Meine Kreditkarten Informationen einfach so bekannt zu geben.
    Alles lief ohne Probleme ein halbes Jahr lang bis wir die Kreditkarteninformationen wechseln mussten.
    Es gab bereits Probleme mit der Mehrwertsteuer aber wir dann in eine Team Cloud wechseln wollten wurden uns ein zu hoher Betrag abgerechnet. Wir beanstandeten diesen zu hohen Betrag aber nicht einmal Adobe Support war
    im Stande dies zu ändern und bat uns abzuwarten da Sie intern dies klähren wollten. Ein paar Tage später hatten wir plötzlich anstelle eines tieferen Betrages ein "Neues" Abonnement auf der Kreditkarte belastet. Eine erneute Beanstandung
    mit dem Support ergab weiterhin Probleme mit interner Software seitens Abobe und man könne momentan nichts tun. Wir wissen vom Vorfall dass Adobe vor Jahren mehrerer Millionen Kreditkartendaten gestohlen wurde, so sorgfälltig
    geht Adobe mit externen Daten um. Schade um diesen Giganten der nicht einmal sowas auf die reihe kriegt.
    Nun gelang es mir vergangenen Sonntag mein Abonnemt in meiner Cloud einstellung zu stornieren aber siehe da zwei Tage später bedankt sich Adobe bei meiner "neuen" Bestellung. Nun werden mir Monatlich vier Einzelplatz Lizenzen
    a 88.95 (384.25) Franken abgebucht und mir sind die Hände gebunden. Adobe schafft es nicht meine Abos weder zu verwalten noch zu korrigieren. Der Support selber versteht nicht einmal richtig Deutsch. Schade solche Mitarbeiter zu beschäftigen!
    Der Support ist kaum erreichbar, nur Telefonisch und sonst kommt man zu einem chat, hat jemand für mich eine E-mail Adresse? Ich finde diese Art und Weise wie mit Kunden umgegangen wird einfach schade. Keine Hilfe mehr bzw. geschultes Personal welches
    im Stande ist einem zu helfen bzw. Probleme zu lösen.
    Ich werde versuchen in Zukunft bei Avid oder Final cut mein Glück zu finden, dieser Adobe Software Konzern ist einfach nicht in der Lage eine saubere faire korrekte und freundliche Dienstleistung anzubieten.
    Henry Maurer
    Switzerland

    Hallo Mylenium
    Vielen Dank! Genau das habe ich nun alles in die Wege geleitet, aber ich renn jetzt meinem Geld etwas hinterher. Warum schafft es ein solcher Konzern nicht sowas in den Griff zu bekommen? Da storniert man seine Mitgliedschaft und schwubs
    hat man ein neues Abonnement welches auch noch mehr kostet! Sind DIE doff?
    Ich war noch nie ein Cloud Fan aber jder denkt Heutzutage das ist doch eine coole Sache weil Apple damit angefangen hat oder was? Hauptsache man kann sich Cloud nennen. Wahnsinn wie Kreative!
    Andere Möglichkeiten gibt es ja nicht! Schade drum. Ich sehne mich nach einer Installationsdatei via CD oder DVD ohne dass Dir einer täglich vorschreibt was Du zu tun und lassen hast und Dich monatlich daran erinnert für etwas zu bezahlen
    welches nicht einmal wirklich toll funktioniert. Oder funktioniert Dein "Untertitler" bei Premiere? Haha nicht einmal der Support von Adobe wusste wie er geht und verwies mich auf Adobe TV!
    Henry

  • Everytime I log into creative cloud I get an error saying either account maintenance or this section of creative cloud is experiencing problems

    Cleared cache, site comes.  Click to download creative cloud app (this is a new work laptop), sign in.  Error comes up after a few seconds.
    Been happening for about 12 hours now.  Really need to get my work software running on my work laptop....

    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    or
    http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

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