Will defective X1900XT be replaced by 8800GT for free under Apple Care?

Since the rev.1 X1900XTs are known defective(mine:http://fotologue.jp/warrenk/), will it be possible we're able to choose X1900XT or 8800GT as a free-of-charge replacement under Apple Care warranty?
Apple should let it happen asap because a $399 X1900XT "downgrading" to a $279 8800GT shouldn't be a financial loss to Apple, right? Or can someone tell why they probably won't?
Thanks.

no they usually swap part for identical part.
if they dont have any available or none are on backorder, they may be able to make exceptions either for cards for that generation.
Im not entirely sure how the financial situation affects their inventory or their overall ability to do it, itd make sense to go with the newer adaptable card then one that is KNOWN to cause issues.
Id suggest actually, maybe being in persistent about it and showcase some of the issues with the x1900 and yours is experiencing the same thing.
it doesnt hurt to try

Similar Messages

  • Getting graphics card replaced under Apple Care, How?

    Hi everyone
    I have a Mac Pro, 3Ghz Quad with 5 GB of RAM and a Radeon X1900 XT and Apple Cinema 30".
    For the first few months that I had it I could play games fine on it. Then slowly it started malfunctioning on anything that is GPU intensive. At first the monitor would black out in game and then the computer would restart. I had the machine cleaned and that fixed the problem for a while. Then problems started to appear again. The machine would completely hard freeze while in-game.
    I came on here and asked about the problem and found out that a lot of people who play WOW on 30" Cinema Displays with Radeon X 1900 XTs were having the same problem. It was due to the fact that the graphics card overheats (bad design on apples part). I have never played WOW but I get the same problem. They suggested using smcFanControl to up the idle speed of my PCIe/HDD fan (the fan still runs within its rated RPMs). This helped for a while when I ran the fan at 3x its normal idle speed. But I really didn't enjoy hafting to go and change my fan speed before playing a game, and games within windows wouldn't work at all.
    Now my games ether hard freeze a few minuets in (under OS X or Windows), or I get graphics glitches (polygons get stretched out into infinity off of different objects). This is unacceptable considering the machine is hardly 8 months old (and I have Apple Care on it), also considering I have done nothing wrong or out of the ordinary and the GPU just deteriorated into this state on its own.
    So I was wondering how I can go about getting Apple to replace my GPU for free under the Apple Care. I'm located in Guatemala and there is an apple authorized repair place here.

    Call AppleCare. Open a problem report/ticket on this.
    * Order parts (Do-it-Yourself)
    * Request a repair online
    * Check your repair status
    * Service FAQ
    Before you seek service, check out our Mac Pro support articles to see if an article can help you resolve the issue. For information about getting hardware service, see our Mac Pro service FAQ and Contacting Apple Support pages, or get help from these options:
    * Find a retail Apple Store near you
    * Find a local Apple Authorized Service Provider
    * Order a replacement part or upgrade
    * Check my repair status
    Have AppleCare Protection Plan? Download TechTool Deluxe
    http://www.apple.com/support/macpro/
    I would also run Apple Hardware Test in the meantime. There is suppose to be a revised 2nd generation Radeon. I know it has been discussed heavily on the WoW forums.

  • My iPhone 4 lock button broke, will Apple fix/replace it for free under the one year warranty?

    I've had my iPhone 4 for just under a year now and a couple weeks ago the lock button broke. At first, it was just difficult to press down and now it's just completely stuck. I've been using the assistive touch but it's kind of a hassle. I still have a few days left of my one year warranty, so if I went to the Apple Store would they fix/replace my phone for free or would I have to pay? Also, I was having issues with my speakers previously so I went to get it fixed and they said my phone has water damage and I would need to pay to fix it. Will the water damage effect them fixing my lock button too or is it different? Any advice/guidence is greatly appreciated!

    If there is water damage then they will likely conclude that your issues are a result of that and you will have to pay.
    But don't ask us, ask them. We're users and this have no idea what Apple will say in your case.

  • TS2771 My ipod touch will not hare no matter what and I've tried many different cables and different ways to charge it. What should I do? If I complain to the Apple store co. will they replace my ipod for free?

    My ipod touch will not hare no matter what and I've tried many different cables and different ways to charge it. What should I do? If I complain to the Apple store co. will they replace my ipod for free?

    - See:
    iPod touch: Hardware troubleshooting
    - Try another cable
    - Try another charging source
    - Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Will Apple replace my charger for free?

    Got my macbook in august of last year. The charger just recently stopped working about three days ago (I haven't done anything to it. The part that actually plugs into the computer is fine, I believe theres something wrong with the wiring inside of it.) Will they replace it for free, or will I have to end up buying a new one?

    Did you purchase AppleCare prior to your standard warranty running out? 
    Why not call AC & ask them if they will replace your Magsafe for free and/or take your MBP & the Magsafe to the AS or an AASP? 
    Last resort would be to call Apple Customer Relations.  See what they can do for you. 

  • I smashed my ipod 4th generation screen, it still works and i have my one year guarantee, will apple replace my screen for free?

    I still have my guarantee, could i go to a apple store to replace the screen for free?

    No, accidental damage is not covered by the warranty
    Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
    Apple - iPod Repair price           
    The following will void the remainder of the warranty           
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the screen yourself if you are up to it
    iPod Touch Repair – iFixit

  • Will Apple replace my battery for free?

    I have a first gen 15" macbook pro - one of the first production runs which was subject to the battery recall in 2006 (remember? the one that apple insisted had absolutely nothing to do with Sony's exploding batteries...)
    That battery was subsequently replaced under warranty in May 2008 - i had 3 year hardware warranty because i bought it through my uni. However in January this year, it's performance seemed to degrade somewhat so I called Apple - I was told that because Apple had already replaced it once, they would not replace it again, despite it still being within warranty, well below 300 cycles and capacity being in the region of 50% of initial according to Coconut Battery. I was told all i could do was try to calibrate it. I did this and things improved enough for me to drop it. Wish I hadn't because the warranty ended in February.
    I am now in the position of no longer being under warranty and the battery capacity degraded to about 25% of initial capacity. Since i installed Snow Leopard I have had the Service Battery warning. Has anybody had any experiences with Out-Of-Warranty battery replacements? I'm thinking of taking it to an Apple Store but don't want to bother with the journey if they won't replace it - i'll order a non-apple higher capacity one online!
    Model Information:
    Manufacturer: Sony
    Device name: ASMB012
    Pack Lot Code: 0001
    PCB Lot Code: 0000
    Firmware Version: 0110
    Hardware Revision: 0500
    Cell Revision: 0303
    Charge Information:
    Charge remaining (mAh): 956
    Fully charged: No
    Charging: No
    Full charge capacity (mAh): 1652
    Health Information:
    Cycle count: 169
    Condition: Check Battery
    Battery Installed: Yes
    Amperage (mA): -1502
    Voltage (mV): 11579

    "Will Apple replace my battery for free?"
    No one here can answer your question because this is a user to user forum. You will need to call Apple yourself & ask them.
    "Condition: Check Battery"
    Means you need a new battery which you already know.
    "Has anybody had any experiences with Out-Of-Warranty battery replacements?"
    Not me personally. However, there have been cases reported here (if you do a fourm search) some users have had their batteries replaced out of warranty. Apparently, Apple does this on a _*case by case*_ basis.
    Your best bet is to call Customer Relations - 1-800-767-2775 plead your case politely & see what they can do for you.
    Good luck!

  • Battery cycle count of 390 - will Apple replace my battery for free?

    I've got a MacBook, late 2008 model. It has a cycle count of 390. I have no idea if this is a lot or not. The MacBook only will work when connected to the charger, the battery won't charge any longer.
    Will Apple replace my battery for free? Or is a cycle count of 390 high and will I have to replace it myself...

    No, battery is consumable under apple warranty so you have to burchase it. 390 cycle is ok, the effect will be seen when it reach <1000. see this is mine MBP, early 2011

  • Hi, my 4th generation 8gb white ipod charger port is broken, would apple replace my product for free if I'm not insured?

    Hi, my 4th generation 8gb white ipod charger port is broken, would apple replace my product for free if I'm not insured?

    I doubt it since that type of damage is caused by the user, not a defect. You can always make an appointment at the Genius Bar of an Apple store and ask
    Apple Retail Store - Genius Bar
    Otherwise, Apple will exchange it for a refurbished one for $99.

  • My home button just stopped working, the white mark isn't red so it isn't water damaged. could i replace the phone for free? i just got this phone a week ago

    my home button just stopped working, the white mark isn't red so it isn't water damaged. i did get it wet but i put it in rice as soon as i could and dryed it off as much as i could but it still hasn't turned red and the button still isnt working. could i replace the phone for free? i just got this phone a week ago

    No water damage will show up to Apple you have voided any warranty you may have

  • Does Apple replace your charger for free

    I've had a couple of chargers since I got my iPhone 5 a year ago. I've always bought a new charger, but lately someone brought to my attention that Apple can replace your charger for free.. I'm just wondering if that's true.

    If the iPhone has been covered by an extended warranty beyond the one year so that it is still covered and the charger is not damage but has a problem with materials or workmanship then yes Apple will cover it.

  • HT3302 I have a crack on my iPad. Will the apple store be able to fix it or replace it if I have the apple care?

    I have a crack on my iPad. Will the apple store be able to fix it or replace it if I have the apple care?

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

  • Why do we have to pay $30 for a non- return fee if it said earlier it could replace my earpods for free if they were under apple coverage and as long as I sent the original ones back?

    Why does Apple make us pay $30 for a non-return fee or something like that if it said it would replace the earpods for free as long as I would send the original ones back within ten days and my earpods are under Apple Coverage policy? I might as well buy a new pair if they're going to charge me thirty dollars to send me a replacement.

    Its the same as a carrier for example I have Verizon if i were to have my phone replaced and not send back the phone they would charge me the price of the phone. Its like a secuity deposit

  • Bought a new HDD, but did not come up with OSX Lion. Will I be able to upgrade it for free?

    So my HDD in my iMac had a failure, and so I brought it to Apple's Repair Center.
    The technician suggested me to buy a new HDD, and so I did.
    However it does not come up in OSX Lion.
    Will I be able to upgrade it for free?
    There's an online upgrade in the apple website, but when I submit the request, it did not recognize the serial number.

    Sorry, no.
    Customers who purchase a qualifying new Mac Computeror an Apple Certified Refurbished computer from the Apple Online Store on or after July 21, 2011 that does not include OS X Lion can upgrade to OS X Lion for free.
    Taken from:
    http://www.apple.com/macosx/uptodate/
    Regards,
    Colin R.

  • My local apple store is in Belfast, Northern Ireland. Do you reckon if I trade in my iPod touch 4g black (less than I year old) I will get a new white iPod touch for free??

    My local apple store is in Belfast, Northern Ireland. Do you reckon if I trade in my iPod touch 4g black (less than I year old) I will get a new white iPod touch for free??
    Please Post !!!!!!!!

    No, Apple does not offer that kind of exchange.
    If you had a valid problem covered under the Warranty or AppleCare, they would swap it out for an identical item (including same color).

Maybe you are looking for