Will Genius bar help?
I continue to have a problem with my MAC Pro tower. The bottom line is that it freezes up after inactivity, and I have to shut it down using the power button. Then I have to use my Snow Leopard disk to run the disk utility to clear up the problem "Invalid Volume Directory Count" (can't do it with the regular disk utility). This has been going on for a while, even deleted, formatted and restored my drive, but it is still happening. I have never done so, but does this sound like something that could be taken care of by the Genius Bar? This is my first MAC, and have always had in house service on my PC's, very convenient. I cannot generate this problem, it has a mind of its own. To use the Genius Bar, I would have to bring my tower to the store (not a lightweight), and, based on the nature of the beast, would probably have to leave it. Everything else seems to working fine (monitor, keyboard, mouse, tablet, etc.) so I am hoping that I would only have to bring in the tower. Has anybody had this experience? Can I call my Apple Store to find out what I would need to bring in, or would they tell me when I make a reservation?
Thank you for any suggestions an/or direction.
Buy Alsoft Disk Warrior and run that from a small partition.
Clone your system with SuperDuper.
I would learn how to do system maintenance.
Test your RAM. Memtest/Rember and also run the Apple Hardware Test off the OEM DVD.
You may need to start fresh on a newly formatted hard drive. Also any printer, devices and look for anything that isn't compatible with 10.6.x. And don't restore anything until the problem goes away; and, you have cloned your system to another drive or disk image.
Apple Disk First Aid is not as strong or as reliable as Alsoft's.
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MikeTake it back. They will replace the key or keyboard, if needed.
Dave M.
MacOSG Founder/Ambassador An Apple User Group iTunes: MacOSG Podcast
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Apples DIY Warranty Info
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These are very good instructions on How to Upgrade Your MacBook's Hard Drive.
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Thanks!!!
~LubbyA backup happens every time I plug it in to charge right?
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Does apple charge for Genius Bar help
Does apple charge for Genius Bar help
Depends on if the equipment is under warranty and if so then if the problem is covered under the warranty.
In all cases having them look at it to diagnose the problem is free. -
Will Genius Bar be able to reset my ipad 2 back to ios 4 from 5.1.1 update?
Hi,
I just updated my ipad 2 last week to ios 5.1.1 from the original firmware on my ipad 2. Now having wifi connection that is intermittent. I am able to connect to my wifi and it shows a strong signal, but will stall every few min or in apps that require internet (Netflix, Facetime, etc.)
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I have been googling this issue and am just finding out now that this update to 5.1.1 was a bad idea. I saw on the other forums some of the suggestions about turning off and on router and resetting network settings on ipad. I have done all this and its still not working the way it did before the update. I am just realizing that this issue has been going on for other people for the past two months. If it helps, I am using an Actiontec router (verizon fios) with an N repeater with WPA security.
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ThanksYou cannot go back to an earlier version of iOS.
If you are having Wi-Fi problems I suggest going to some location that offered free Wi-Fi. Your library or a Starbucks perhaps. Does your iPad connect there and work well?
If your iPad works well there you can eliminate the iPad and it's iOS as the cause of your problem.
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HI all
My Macbook air (13 inch) is less than a month old. Due to an accident where around 1/4 bottle water leaked into my bag on my way home and now my macbook air is now damaged. I immediatly tried swicthing it on (keyboard lights lit up but that was it) however realised after I should not have done that. It is currently at home, turned upside down on a towel. I know I will have to pay to repair it but realistically how much am I looking at (uk cost? the only info I can find through many searches relates to US costs. I am really not tech savvy at all so any home repairs are out of the question. My only option is to pay apple or buy new (whoch considering how much I spent a month ago I really cant justify. I am absolutly gutted as I saved for months for this and had to use birthday money too I cant even get a genius bat appointment to next week now so I am really stressing about this!
advice please? I am desperate and gutted!
Thanks
EmThey usually have a "flat rate" repair fee for portables. It is something like $350.00 when I had my Macbook Pro (2008) repaired. It could be more, or less for your device. They will send it out for repair, so be expecting to leave the device with them.
HTH -
I have a stuck power button on my iPod touch 4g any ideas how much it would cost for a apple genius to fix it?
Thanks!If they can just clean it or similar action there is no charge. Otherwise
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Fix it yourself
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