Will increasing my broadband speed help my Network Extender Perform Better?

Hello,  sorry if this isn't posted in the correct area.  I'm new to this community and couldn't find a Network Extender specific category.
Background: I live in a "low spot" and have shoddy phone service in my home.  As a result, I purchased a Network Extender about 1.5 years ago.
I've been limping along for some time with my 1.0 Mbps basic internet service but am now working from home frequently and taking calls though the day and if my internet is being used by anything else in the home (PC, iPad, Kindle - etc).  my calls either get really choppy or I drop the call.  Since I'm working from home computer based this is quite annoying and I'm finally to the point that I'm just going to get a home phone if I can't figure out.
Question:  If I increase my broadband internet speed to perhaps a 10 or 12 Mbps will this help with the strength of the Network Extender and prevent calls getting choppy and/or dropped?
Also, I should add that my current internet service is advertised as a 768 Kbps but speed tests say it's 1.0 Mbps.  Also - between my husband and I we've had several different phones on the extender and all are the same so I don't believe it's phone-device related.
Thanks in advance for any input, it's greatly appreciated!

katiel021 wrote:
Hello,  sorry if this isn't posted in the correct area.  I'm new to this community and couldn't find a Network Extender specific category.
Background: I live in a "low spot" and have shoddy phone service in my home.  As a result, I purchased a Network Extender about 1.5 years ago.
I've been limping along for some time with my 1.0 Mbps basic internet service but am now working from home frequently and taking calls though the day and if my internet is being used by anything else in the home (PC, iPad, Kindle - etc).  my calls either get really choppy or I drop the call.  Since I'm working from home computer based this is quite annoying and I'm finally to the point that I'm just going to get a home phone if I can't figure out.
Question:  If I increase my broadband internet speed to perhaps a 10 or 12 Mbps will this help with the strength of the Network Extender and prevent calls getting choppy and/or dropped?
Also, I should add that my current internet service is advertised as a 768 Kbps but speed tests say it's 1.0 Mbps.  Also - between my husband and I we've had several different phones on the extender and all are the same so I don't believe it's phone-device related.
Thanks in advance for any input, it's greatly appreciated!
Verizon says the minimum should be 1Mbps, so even though a speed test might show that you get that speed, going on a rated 768Kbps sounds a little risky, especially when there is any contention for internet. 
I would also check prices.  What will it cost to upgrade the internet speed vs getting a landline (perhaps as part of a bundle)?  Of course, upgrading the speed might have other benefits unrelated to calls (once you surf at higher speeds it is very hard to go back).
Also, doesn't the network extender still  use your wireless minutes for calls?  If so, you might want to look into other VoIP vendors where you use a landline type phone that plugs directly into your connection. This will still probably need you to upgrade your speed to work well, but you may be able to reduce your wireless minutes to offset the cost of the upgrade and the VoIP vendor.

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    BT always offers you the best speed possible on your line.The speed prediction we have given here is an estimate, however download speeds can vary and the actual download speed will fall within a range. The range is an indication of the speed that other similar lines across the UK have achieved for their broadband service; this is generally within 1-2 Mb higher or lower than your single estimated speed quoted.
    The actual speed is dependent on several factors such as the product option you choose, the processing power of your computer,how many people are using your broadband connection at the same time,whether you use a wireless or cable connection,the speed of the websites that you visit and how we're managing the network. Speeds can be lower at peak times - peak times are evenings and weekends.
    In the first ten days you may see your speed go up and down. When using a postcode only (rather than a telephone number) the checker results are less accurate. It uses a best guess of where you live based on the centre point of the postcode and not the exact routing of the line to your address, and so the result must be treated with caution. When we are able to provide a date for future fibre availability, it is indicative only and subject to change.''
    The fact is this is not the case , the Bt wholesale checker for my number gives a similar reply:

  • Will I get a speed increase with Infinity?

    I currently have the standard broadband unlimited and get about 3-4MB download speed.
    Is upgrading to infinity likely to give me any speed increases?
    Matt

    Hi canhefixit,
    With ADSL (ADSLMax, ADSL2/2+) broadband the BB signals run from your local exchange to your property all the way via a copper phone line. This is why the further away you live from your local exchange the slower your broadband will be.
    BT Infinity is BT Retail's brandname for fibre broadband.
    Depending on what Openreach fibre infrastructure has been rolled out in your area will depend on what speeds you are likely to get.
    The main fibre technology that is being rolled out around the UK is FTTC (Fibre To The Cabinet) fibre technology.
    FTTC allows currently allows speed of upto 80mbps dependent on what Infinity package you are on and how far away you live from the FTTC Dslam cabinet.
    FTTC works by installing a Dslam cabinet that is linked to your existing pcp. The new FTTC cabinet is connected to the local exchange via a fibre cable and then your property is connected to the cabinets via the existing copper phone line.
    So for FTTC the external layout would be (simplified)
    Local exchange >> Fibre Optic Cable >> FTTC Dslam Cabinet and existing PCP >> Existing Copper phone line >> Property
    For FTTC the speed is dependent on how long your copper phone line is from your property to the cabinet. The further away you are from the cabinet the slower the FTTC broadband will be. Line quality also play a part.
    FTTP (Fibre to the Premises) fibre broadband technology has also been rolled out in certain areas in the UK. This allows speed of upto 330mbps and requires a Fibre Optic cable to run all the way from a FTTP enabled exchange to your property.
    To find out what Fibre broadband speed you maybe able to get enter your BT landline number into http://dslchecker.bt.com/adsl
    In the grid there will be WBC FTTC ( if available to your property) and will be given an estimated speed.
    It will also tell you what exchange you are connected to and what pcp (cabinet) you are on.
    If you don't have a BT recognised phone line then you can try using your address by going to http://dslchecker.bt.com/adsl/ADSLChecker.AddressOutput It won't be as accurate as using the phone number but should be accurate enough.
    Hope that helps and makes sense.
    Cheers
    jac_95 | BT.com Help Site | BT Service Status
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