Will iPhone 6 warranty replace new phone if the. iPhone has internal battery problems?
stated above
Take the iPhone to Apple for evaluation. If manufacturing defect, warranty
will cover the problem. Make an appointment at the Genius Bar before
going to avoid delay.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Similar Messages
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I just got a new phone today the iphone 5c and i plugged it into itunes. i wanted to get all of my data from my iphone 4s but when i synced my phone all of my iphone 3 data was on my new phone how do i get my iphone 4 data on my new phone?
Did you choose the wrong back up? There should be a drop box when you go to "Restore from Back up" in iTunes and your iPhone is plugged in, on the Summary page. Choose the correct back up. If you can't find one, and you still have your device, back up your iPhone 4 again and then choose that back up. Or check for an old iCloud back up if you have one.
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Please HELP
Go to Settings>General>Reset, tap Erase All Content and Settings, then go through the setup screens on your phone again and when given the option, choose Restore from iCloud Backup.
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Will apple still replace my phone even with a cracked screen?
The power button on my Iphone 4S was stuck. I was taking it to the Apple store to see what they could do and on the way I cracked my screen. Will apple still replace my phone because the power button was broke first?
You'd better ask them. All we users can do is offer ipinions. My opinion is you should take $199 (or local equivalent) with you.
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I'm from israel and i need to use my iphone Warranty Where should I send the device?
hi,
i'm from israel and i need to use my iphone Warranty Where should I send the device to fix some problem?Depends on where the device was purchased.
If it was purchased in Israel, take it to an authorized service center in Israel.
If it was purchased elsewhere, you'll need to take it back to the country it was purchased in for support. -
my iPhone 4 has water damage and a cracked screen but i have no warranty will apple still replace my phone at a cost?
Yes, out of warranty replacement for the iPhone 4 is $149.
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My iphone5c is still under the 1 year warranty, the top button constantly sticks and does not work properly will Apple still replace my phone even though there is a few chips and scratches on the back?
As Peter says above, only an Apple Store genius can advise you.
But to further clarify, you seem to postulate that if Apple helps you, the cure would be a replacement. That is not necessarily true. Let them look at it and advise you what the remedy is. They may offer you nothing (saying it's your fault), or they may offer you a solution (keeping your current iPhone), or possibly a replacement. -
Hello! I lost my iphone like a month ago, well I reported that phone as lost with my icloud account, now I got a new iphone and I would like to know if I can use that same icloud account with this new phone? The old one will stay reported?
Thank you. The old one will stay reported?
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I just bought a 5S Iphone and will be retiring my Iphone 4. The music copied from Itunes to my new phone, but the apps did not. How do I get the apps to copy to my new Iphone?
The same way they were put on the previous iPhone, sync them.
Alternatively, read the article from which the question was posted and follow the explicit instructions provided. -
I am currently using IPhone 4, but recently bought an IPhone 4s. Is it possible for me to keep using both phones? The IPhone 4 will just be an Ipod Touch and Iphone 4S will be my new phone. Thanks..
Using an iPhone without a wireless service plan
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I have an iphone 4, and it's the first edition... I need a new phone and the latest is the iPhone 5. I'm wondering if apple will release a new iphone soon or should i go with the iphone 5?
No one here would know Apple's plans. But, if past history holds true, expect a new model iPhone sometime between now & the fall.
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I had an iPhone 4 and recently upgraded to iphone5 now iCloud will not back up new phone. Under iCloud it shows 2 iPhones and my iPad. Is it trying to write new phone over the old one? What should I do? I am afraid I might lose everything messing with
I see. If you go to Settings>General>About>Name, that is the current name of your phone. The backup bearing that name should be the more recent one, and therefore the one you want to keep. I would delete the other one (presumably the one set up by Best Buy under your real name, assuming you changed it later), then see if that gives you enough space to back up again.
If it still reporting insufficient storage, use this guide: http://support.apple.com/kb/HT4847 to try to determine what's taking up all your room. In them meantime, you can perform a manual backup on your computer so your have a current one while you're troubleshooting this. To do so, connect your phone to iTunes, then right-click on the name of your phone on the left side and select Back Up. -
My iPhone has been badly damaged and I cannot get the screen to work. I want to do a backup to transfer to my new phone but the backup will not work because the phone is locked. Can I input my lock code to the phone via the computer to allow a backup?
Sorry, no.
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I had my I phone 4s replaced today at the Apple store. I previously backed it up on ICloud. I'm downloading from ICloud to the new phone. The pictures have been stuck on number 215 for an hour now. I've turned the phone off and on several times, but it won't progress in downloading the pictures. This happened the last time the phone was replaced and there was something I could do to get things moving, but I don't remember what?
Then you'll have to decide when you think it's hung and unlikely to restart. At that point, you'll probably have to reset it (by holding the power and home buttons at the same time until you see the Apple logo, then release) and try restoring the backup again.
The only "solution" I've seen posted on photos that fail to restore from a backup that seems to have worked for others, is the on posted by ezjules here: https://discussions.apple.com/message/19518589#19518589. If you restore the backup again, you could give it a try and see if it works for you. -
have been a Verizon customer since I got my first cell phone in my 30's - I am 50 now! A year ago, I stupidly opted to get a new phone on the EDGE program because I was trying my first Samsung device and was not sure I would like it having been an IPhone user for years.I was right! Or so I thought.... The Note 3 has been horrible. I am on my second phone(replaced it under warranty) and it still freezes, shuts off on its own, and will not come back on for long periods of time. Having had enough, I decided to EDGE Up to another device. On March 16th I tried to edge up my device online but was unable to. I immediately called to figure out what the problem was. Back in October I had a mix up in my billing where I had set up a payment. It was not done properly by customer service and as a result my line was cut off. I called the EXACT day it went off, filed a complaint about the lack of follow through for my arranged payment, and thought I had it straightened out as the payment was made that same day. That incident, although it was a Verizon error, caused my Edge Contract to be "hotlined". I spent an hour on the phone on March 16th clearing the whole mess up. When the conversation ended, the Verizon representative admitted it was a Verizon error, documented everything, and then told me she was filing a release for the hotline hold that would take a couple of days. Her name was Linda and I stupidly trusted what she said.
The days passed as I prepared to have a major foot surgery and to get my classroom straight before I would be out recovering for 3 weeks. All the time, my Samsung continued to glitch out like it has since I got it! While sitting on the couch recovering, I decided to deal with the phone issue again and EDGE UP. I figured 10 days latter, Linda would have taken care of the issue. Unfortunately, I faced the same problem and was told it was not eligible to edge up at this time. BACK on the phone again, 2 supervisors, 3 customer service reps. ( JOE from New York being the rudest customer service rep. I have EVER worked with) and 4 frustrating HOURS latter, Jason, the equally rude supervisor from Rochester, New York, informed me that Linda gave me BAD information, there was NOTHING he could do, and I am NOT eligible until April 14th!!!!! The WORST experience I have EVER had with a company. They were completely inept, rude, and not concerned about my time, my frustration, or the problems I was facing with their product in the LEAST. I have 4 LINES on Verizon that I am going to talk to Sprint about buying out. It was a horrible experience, and I can NOT believe I have no recourse or anyone to talk to....Edge has very clear restrictions, one being that you must have 6 months of clean payment history which you don't. Either wait until April 14, or good luck at Sprint.
I am unsure how it can be determined the payment mix up was the fault of CS, but regardless, the mix up was done. There can be any number of reasons why a payment could be missed without any fault on your part, however you are still the responsible party for the account and must live with the repercussions.
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