Will my Season Pass (for TV show) continue to download even when I travel to another country?
In a few weeks, I'll be traveling and living in China for a year.... Of course this means I'll be missing the excellent Fall lineup of TV shows, but iTunes would theoretically help me with that.
So my question is that if I download the season passes for let's say "Scandal" and "Agents of Shield," would I be able to continue downloading them off the cloud while in China? Or would I have to wait until I get back in the US? I'm not sure how the cloud works in China specifically, so any help would be much appreciated.
Hi,
Welcome to Apple Support Communities.
It sounds like you aren't seeing some of the TV shows that you've already purchased from the iTunes Store. The article below will walk you through reporting an issue with your purchase.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
I hope this helps.
-Jason
Similar Messages
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When is Apple going to fix the season pass for tv shows (The Walking Dead Season 2 for me)?
Apple do you ever plan on fixing the season pass system?
I can not download The Walking Dead episode three. This isn't the first show this has happened to me.
It's frustrating since one would think you would work extra hard to make sure your season pass holders are happy. Afterall we pay for a whole season up front as compared to your other customers and the savings we get from buying a season pass are minimal. It's not like we are paying half off the season price.
A little consideration in regards to those of us paying up front would be appreciated.Feedback falls on deaf ears, it would seem, given I know that many of us have used that avenue. And no, I haven't noticed the other 90+ missing features, as I am unable to use the program due to it not being compatible with Endnote. And yes, at present I am using Pages 09 whilst waiting for a fix.
I don't at all mean to diminish the importance of anyone elses frustration and complaint about a feature that has gone or no longer works. This one is mine . And for me and a large number of users it makes the program unusable. Endnote is a program used by many universities and other institutions and relied on by many staff and students worldwide. I just think that when an issue means you can no longer use the software, I would have hoped for some sort of indication from Apple that there will be a fix. But perhaps the features you mention also make the program unusable?
Anyway, maybe I'll give a review a go...... -
Already purchased season pass for "The Flash" unavailable to download.
Recently purchased the season pass for "The Flash". Episode 1, the trailer and the "On the Set" for episode two have all automatically downloaded to my desktop. Wondered why episode two didn't download as well, so I went to the iTunes store and see a price tagged slapped over episode two, as if I haven't purchased the season pass. Anyone know whats up with this?
Hello there, misterzmr.
The following Knowledge Base article provides great information in regard to reporting issues with an iTunes Store purchase, as you have described:
Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
To report a problem with an item you bought, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the item you're having a problem with.
Enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having a problem with.
Select your problem from the Choose Problem menu.
Follow the onscreen instructions. You might be asked to describe the problem in a text field.
Click Submit and we'll review your problem.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
When researching a problem such that my Seasons Passes new episodes did not appear as new downloadable content ("You have downloaded all the content for this Apple ID"), Apple Support tells me that Seasons Pass content are no longer considered applicable to "check for available downloads".
Has anyone created a workaround?Actually, they are put in your downloads. But this is only for new passes going forward. And you have to chose the (Download All) options as well during your purchase.
For current passes before this change, you can do your work-around here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519 -
ITunes wants to charge me for a show I bought a season pass for
Back in September, before the show even started, I bought a season pass for the TV show "Total Drama All Stars". For the first 3 episodes, I was sent an email once they were available, and was then easily able to download the episode within minutes. However, I'm currently experiencing an issue with episode 4. Generally, the show airs on TV on Tuesday nights, then shows up on iTunes at 3 AM the next morning. However, when I woke up at 8 AM this morning, I didn't have an email, so I went to check the iTunes store myself. Episode 4 is available, but the store wants to charge me $1.99 for it, even though the season pass already says "purchased". I can still redownload the first three episodes, but I'd have to pay again for the fourth.
How do I report this and get the episode I already paid for? The only report link I could find required me to buy the episode and then request a credit, which I'd rather not do. I paid my 20 bucks for this show a month ago, and even if the cost is minimal, it's still not fair to charge me again to fix a mistake I didn't make.Ringtones are a ONE-TIME download. If you didn't transfer them to your iTunes library so that you could sync them back to your phone, you will have to re-purchase them.
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I recently purchased a season pass for a TV show on my apple tv I downloaded the first episode and when I went to watch it it started to download again and is now frozen at "ready to watch in 44 minutes"????? I have had it do the reloading process on an entire season of another show (very frustrating) but have never had it freeze up like this? any help out there?
There is no accessible storage so that is why it needs to reload. The time it take is dependent on your network. Not sure why it is freezing this time but you may want to try a reboot (hold the menu and down arrow for a few seconds until the light starts flashing and then release)
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Why cannot I download an episode after I purchase the Complete Season Pass for a TV show?
The iTunes on my iPhone won't allow me to purchase Complete Season Pass for a TV show. After I click the Buy Season Pass button, I got an alert dialog saying, "Cannot Download: There is not enough available storage to download 'Supernatural, Season 7'. You can manage your storage in settings."
My iPhone has 12.4 GB available in the storage, and my iCloud has 24 GB out of 25 GB available. I don't quite understand what is actually the issue. Why is the iTunes not allowing me to purchase the Complete Season Pass? Is it because I don't have enough storage available on my iPhone to download all episodes of the TV show? If so, why can't I just buy the pass then download a particular episode I want without having to download them all?
Can you help me figure out what the issue is?
Here's a screen shot from my iPhone:There is no accessible storage so that is why it needs to reload. The time it take is dependent on your network. Not sure why it is freezing this time but you may want to try a reboot (hold the menu and down arrow for a few seconds until the light starts flashing and then release)
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I have a season pass for AHS S3 but episode 5 will not download via Apple TV and on my computer is asking me to purchase it (but only this episode). Anybody else experiencing this? Any solutions?
Thanks!Have you failed to maintain a backup copy?
Download previous purchases from the iTunes Store - Support - Apple -
I bought a season pass for a TV series on my MAC. It shows up on my Apple TV but isI not loaded. I had to download on my MAC the wait again to download on the Apple TV. Is this really how it is done? It is very time consuming. What am I doing wrong?
If you downloaded it to your Mac you don't watch it on your ATV unless you are using home sharing. Otherwise, you can stream it from your ATV directly from the store... which means you somewhat download it twice.
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Hi,
I bought a season pass for eight episodes of the tv show World's Toughest Trucker. Discovery cancelled the show after four episodes. My purchase was made after the show had been cancelled but I didn't know that at the time. The missing four episodes do exist, as the show was produced and shown in the UK. Help.Considering the hundreds of people that use this forum and likely bought a season today alone it really isn't an unanswerable question. However I'll take the lack of an answer as ineptitude rather than ignorance.
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If I already own an episode of a show, will the season pass be any cheaper because of it?
For example, if I own one episode of the new south park that I purchased for $2.99 and then decide I want the season pass for $37.99, wiil the pass then only cost $35.00? Is it subsidised
No.
You would have to pay full price. -
When you buy a season pass for a TV show, do you rent or own the videos?
I want to get get a TV show, but I was curious if I got a season pass, do I own the videos, or are they just being rented to me?
Hi!
If you buy a season pass of a show, you own it. You can download each episode from within the season as it becomes available by clicking on "downloads" in iTunes. Hope this helps!
Sandygirl -
Season Pass for The Walking Dead
I bought a Season Pass for the first season of The Walking Dead. Episode 103 "Tell it to the Frogs" (the third episode) aired on Sunday, November 14, 2010 at 9:00pm Central Time. It became available on iTunes at 2:01 am on the same day. I still haven't received my e-mail telling me that the new content is available.
I was concerned and I emailed support. This is the answer I received:
"Dear Steven,
Thank you for pre-ordering The Walking Dead. I know that you're anxious to receive this item. Customer interest in this item far outwieghed Apple's projections.'
Steven, the episode 103 is not under season pass. You have to purchase the item individually.
Thank you for your understanding and being iTuens customer. Apple would like to continue business with you. Have a great day!
Sincerely,
Subham
iTunes Store Customer Support."
Now, when I bought the season pass I knew it was only for 6 episode, because I knew that is all that AMC ordered for the first season. I also read in the Season Pass that it was for "all episodes of Season 1 "The Walking Dead" and I enjoy the Inside The Walking Dead extras that have been coming with it.
As a long-time Apple customer, I would like to show you, Apple, how I translate this e-mail:
'Thank you for pre-ordering The Walking Dead. I know that you're anxious to receive this item. Customer interest in this item far outwieghed Apple's projections.'
“We’ve realized we probable missed out on a lot of money.”
‘Steven, the episode 103 is not under season pass. You have to purchase the item individually.’
“We’re pretending it is not actually episode 3 of season one so we can recover some of that money we missed out on.”
The thing that drives me insane about this is that the Inside The Walking Dead: “Tell it to the Frogs” content is also available and says very clearly beside it in the store “Season Only” and I haven’t received that content either.
What gives Apple? They’ve already renewed it for a second season. Yes offering season one for $15.99, you probably missed out on some cash. Take your hits, and charge us $25.99 for season two. Don’t yank content we’ve already paid for from us and claim “it doesn’t count.”
Why can't the people who have purchased the season pass have their content?
Message was edited by: StevenHaynes1981I would write the iTunes Store back and quote the following text from the Walking Dead season page:
"This Season Pass includes all current and future episodes of The Walking Dead, Season One"
Point out that this text is verbatim from the iTunes Store, that nowhere on that page does is say the episode 103 is excluded, and that you therefore want Episode 103 and all other episodes at no extra charge as promised. Insist on a response from an iTunes Store manager if the functionaries keep repeating the same "not under season pass" excuse.
I would also take a screen shot of that page right now in case Apple rewords the text. That way you have proof of the text as currently written.
Good luck.
P.S. We're all just your fellow users here. You will not get an official reply from any Apple employee, particularly anyone from the iTunes Store, in these forums.
Message was edited by: Dave Sawyer -
When can I purchase the season pass for "The Secret Millionaire" Seasons 1 and 2??
I purchased the Season Pass for "The Secret Millionaire-season 3". I want to purchase the passes for seasons 1 and 2. Tell me why those first 2 seasons are not available for purchase??
Is ABC not giving you the rights to buy those seasons??
I see every TV show has multiple seasons. This not right.
I am sure that there are more individuals like me who want to watch quality TV shows.
BrianWe are all just fellow users here and have no more idea than you do why any given item is not available. It's almost certainly an issue of rights, since the iTunes Store can sell only what they can license, but why ABC cannot or will not grant the rights is something no one here will know.
Regards. -
Season Pass - LOST (Televison Show) - Not working
I purchased a season pass for the 3rd season of LOST. I've downloaded all 6 episodes when they were available. iTunes would kindly send me an email... The 7th episode which aired last night (02/08/07) is available and ready to download. However my season pass is not showing up. iTunes wants me to buy the episode.
Apple what's up with my season pass?
Anyone else having a this issue? Suggestions?
Thanks,
CHDitto on the unavailable download. I have the season pass as well and when I check for purchases it says I have downloaded all available purchases. Clearly I have not done so because I have not downloaded last night's episode. I had a similar problem a week or two ago with Heroes, and after three or four days I was finally able to download my pre-purchased episode.
Seems that other users recently had the same problem with 30 Rock and Studio 60. Looks to me like the iTunes folks are not up to the task of managing the season pass option.
What's the point of a season pass if you can buy individual episodes before season pass episodes are available?
Shame on them.
HP Pavilion dv1000 Windows XP
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