Will my third party apps sync after a restore?

After I upgraded to IOS7 I lost most of my album art on my iPhone 5. Everthing is their in iTunes on my Mac. The Mac Geniues suggest that I resrtore my iPhone from a new account and not from a back up. So my question is will my third party apps sync all my information after a restore?

So do and some don't. It's up to the 3rd parties apps developer to implement this feature.
Best is talk to the app developer that are important to you.

Similar Messages

Third-Party Apps Crashing After Update

After getting the new update for my 8GB iPod Touch, I discovered my third-party apps no longer worked--they would briefly seem to boot up before crashing to the desktop. I fixed this problem by restoring my iPod, reinstalling everything, resyncing music (which took several hours). But then when I connected my iPod Touch to charge it, it said it wasn't finished restoring it or something. I said to finish; it soon says the restoration failed with a maddeningly vague error message (-34), some of my third-party apps crash again, and all my music is gone. What is going on, and is Apple taking steps to fix this problem with the new OS? Is there any way to revert to OS3?

Here is what I did & my phone now works fine:
Ok. I went back to the apple store. They reloaded the IOS6 software from a computer they knew had a good version of the software and treated the phone as if it was a new phone. We did not back it up from my pervious backups. I then reloaded all the apps from the app store and not my computer. My phone is working great now. It appears I had a corrupted copy of the IOS 6 or a corrupted app that was causing the problem and it syncing just fine without the problem returning.

Third party apps disappear after updates

I have several third party apps installed, including dropbox, windows office 365 suite, and google drive, among others. When my Macbook Pro updates, those apps are automatically uninstalled. The icons remain on the bar, but when clicked, produce a gray ? indicating that they are no longer installed. This has been happening since I have been using this Mac (approximately 16 months). I am able to reinstall the apps and they function as normal. This has become a very frustrating aspect of using my Macbook.

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ 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$3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 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' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+$$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA$|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Did latest iPhone update and now non of my third party apps work. They open then close immediately. I tried to restore but can't as my iphone wont sync with itunes now and I will loose my apps. Also my largest app "Sat Nav" has gone. Help ??

Hi All
I have run into problems with my iPhone 4. I hadn't done an update for a while so decided to get my itunes and iphone 4 up to date. I downloaded all the latest versions. However now non of my third party apps work and my largest one has vanished. I try and open them and they flash up and then close again. I thought the easiest thing to do was to restore so I tried to syn my apps onto itunes so I wouldn't loose them. However it won't let me sync the apps onto iTunes. It ill allow me to syn the old version when I just started but since then I have bought a dozen other apps. Can anyone help. thanks

Well this won't work for me...
I had all of my apps and music stored in iTunes, I updated to the newest 9.2 iTunes and did a 4.0 update to my iPhone 3G all the while not noticing that EVERYTHING IN iTUNES was GONE. When I got done updating my iPhone it was late so i went to bed... Next day came back to sync everything and thats when I saw it was all gone...
http://support.apple.com/kb/HT1451
did what the link said and NOW I have all my 6K+ MUSIC back but not ONE APP. The App's are completely gone from when you nav. to the location the link says... There isn't a mobile sync folder there...
NOT SURE WHAT TO DO NEXT... Very Frustrated and MAD. I don't want to redownload all my apps manually. TO many to do it that way.

Third Party apps not syncing properly after IOS8 download

I have an IPhone 5 and recently (within last 3 days) downloaded IOS8. I have a third party app for my passwords (Password Keeper) that I can no longer access. I tap on the app and it opens briefly then closes. It has also been "updating" that app for 3 days now, but it just continues to download, install, download, install, etc.
Has anyone else had this type of problem?

Try signing out of the app store and back in.
Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.

Notes on third-party apps closing (not really crashing) after a restore

Hello,
I'm adding the umpteenth message about a problem that, after happening basically with each single iPhone change since my old iPhone 3G onwards, I would say it's pretty common.
I have solved this problem recently with a third sequence of actions, so I'm posting my brief "history of restores" for the benefit of others. I hope I've tagged this post eloquently enough to make it easy to find.
So, in most (if not all) cases of previous restores I've bumped in the classic issue where after the restore process (which, BTW, involves always a few more sudden phone restarts than expected) only the "native" iPhone apps run normally. All the others appear for an instant and then close. They don't really crash because both in iOS 6 and iOS 7 you can see them as "running" by double-tapping the iPhone front button. Moreover, those with active notifications will actually notify the user regularly. Their UI, though, doesn't go past the splash screen.
The underlying cause, also considering it relates only to apps downloaded via App Store, is presumably some DRM-related information that gets messed up during the restore process.
My personal experience included previously two distinct solutions, and each of those only worked in that occasion, i.e. has been useless in the other cases:
The oldest, and still most documented solution, was just to download, via iPhone, a new app from the app store. After a restart, or maybe even without one, the new app and all the others started working.
The second, less mentioned online but still pretty widespread, was to sign out from the Apple Store on the iPhone, and then sign back in.
This time, where I got a replacement for my iPhone 4s because of the common problem of the Wi-Fi/Bluetooth chip getting "burned" or dislodged, I tried both the solutions above but they didn't work. In the process, I've found other possible solutions that didn't work:
Deauthorizing iTunes on the Mac and then reauthorizing it.
Getting a new app via iTunes and then syncing the iPhone
Sign out/in with iCloud on the iPhone.
I was therefore close to abandoning my 877 apps already configured and organized in folders in the previous backups, and willing to accept the burden of setting up the iPhone as a new phone.
Nevertheless, I still hoped that a "mixed approach" would work and, indeed, it worked.
Here is the sequence that worked in my latest case:
Restore the iPhone as a new phone
Open the App Store on the iPhone and get a new app, not among those already downloaded previously
Open that app and see that it works (actually, after an iPhone replacement steps 1-3 would make sense anyway to check that the phone works properly)
Start a restore from a previous backup
As soon as the apps start syncing again, open the first app already sync'd and check that it works. It should work, that's what happened to me, and so you can wait the whole time required to sync back all the apps.
My experience involves also a falsification of the statement that the problem resides on individual backups. This is false because I've used the same backup, at step 4, that I selected before going through 1-3 and that was not working initially. Moreover, after step 5, I've realized that the old backup I had used was too old because yesterday evening, while I had my iPhone still misbehaving with third-party apps, I took a few pictures that would have gone lost using the old backup. I have then started again from step 4 with a backup from the night after the pics, when I was fiddling to fix my issues. Also the newer backup, clearly done while the apps where "bad", ended with all my apps working again.
Basically, once the "physical" phone runs third-party apps, than any backup would work. The (missing) authorization portion that causes the misbehaviour might be related to the phone IMEI, or some other piece of information that is not included in backups.
Does anyone know a specific thread here or blog post on some website where there is a collection of cases like mine?
I'm not looking forward to seeing what voodoo variation will be required the next time I replace my iPhone...
Hope this helps.
All the best,
Giovanni

Read this post: 10.8.5 Broke Camera Usage For 3rd Party Apps Like Skype
Another: isight not recognized in Skype after 10.8.5 upgrade
Don't panic. Skype simply needs to update its app.

A third party app keeps showing in my podcast app even after restoring as a new phone. Why?

A third party app that I've used for a long time through iTunes to download a specific podcast not available through the iTunes store has gotten a bit messed up. I've used this for 3+ years with no problem. Lately though the name of the podcast will show up as an empty folder even though I've downloaded and synced it up. The episodes may stay for about 24 hours but then the app disappears from inside of iTunes and all the episodes are deleted. I've removed the app, reinstalled it, etc., and the same thing happens. I restored the phone from a back up, same problem. I even set the phone up as new and this same empty folder was on the iPhone immediately. That I don't understand...how is that even possible?
I'm not sure why wiping the phone and setting up as new made the folder appear. Not sure what role, if any, iCloud plays in seeing this sort of app?
Thanks.

I solved this through a combo of reinstalling the app and removing it but the real kicker is to make sure to go into the iPhone if you have any phantom podcasts and go to settings/general/usage/manage storage and see what is there for podcasts. Delete it from this location to start over. I found this file was larger than justified compared to what was in the podcast folder. Somehow this had gotten corrupted.
I'm sharing in case others need a solution. Of course, the one respondent on here already knew this info so this is for all the other folks out there.

All Third Party Apps Immediately Quite After Launch

I have restored my 16G 3G iPhone several times, yet repeatedly run into the same problem in which any and all third party apps will immediately quit out right after an attempted launch. However, all of the original pre-installed Apple apps work fine.
I currently have about 87 third party apps, which iTunes reports as taking up 574.8MB of space. It does not matter as to the order or last app installed, the problem still crops up.
Needless to say I am extremely frustrated over this loss of function and the enormous amount of time spent in trying to troubleshoot the problem. Each attempted has been made with a clean restore. I have started from scratch with no backup data being reinstalled.
Is anyone else experiencing this problem and, or might know what’s going on and offer a solution?

This is what I have come up with.
I am having the same problem with the 2.0.1 software update. What I did to fix the problem was:
1.)Unsync the apps off the iPhone.
2.)Disconnect your iPhone from the computer.
3.)Reset iPhone: press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds. During this time, a red "power off" slider may appear and the screen may go black, but do not release Sleep/Wake and Home buttons until the Apple logo appears.
3.)Reconnect your iPhone to the computer and resync your apps and they should work again.
But there is still a "bug" with the software 2.0.1. If you "Reset" your iPhone at anytime by holding the Sleep/Wake button and the Home button the apps will not work again after the restart completes. Then you will have to perform the same steps I have listed above to get them working again. This is a huge pain in the ***. And apple needs to fix and address this problem. I am having this problem on my iPhone 2G and my girlfriends 3g iPhone. I have had to do this 10 times already between both phones, it's not fun. =8-(

Can't update Adobe AIR after Yosemite update and need it for a third-party app.

I updated to Yosemite and had some issues. After receiving help from Apple, I could not open a third-party app; it said I needed to update Adobe AIR. When I tried to do that, I got the same message saying I needed to update AIR again. I tried uninstalling and installing AIR but without success. What steps do I need to take?

I had a similar problem when trying to install Zinio.air. I have made it all work out. What i did was remove Adobe Air 15 entirely from the Utiliites and Library/ accounts and preferences. I then downloaded Adobe Air 13 and installed and then clicked on Zinio .air and it all installed ok. I also had to temporarily change security settings from Apple approved to Anywhere. All functioning now.

I have the newest Ipod touch. It will not let me delete third party apps. When i hold down the app I want to delete it starts wiggling but there is no X. How do I delete the apps?

I have the newest Ipod touch. It will not let me delete third party apps. When I hold down the app I want to delete it wiggles but there is no X. How do i delete the app still?

I'm having exact same issue! Just upgraded my son's ipod touch to iOS5 and now can't seem to delete any apps from the iPod springboard. Please help!

Upgraded to iTunes 9.2 and iPhone 4 -- all of my third-party apps missing

I'm not exactly sure where the issue came from, but I somehow lost all of my apps as I upgraded to iTunes 9.2 and the iPhone 4 today. But I figured out what happened and *I have the solution*, which I'd like to share...
This occurred on June 24, 2010 (iPhone 4 launch day). The steps I took to upgrade to iTunes 9.2 and iPhone 4 were as such:
1) I did a full sync and backup of my iPhone 3GS with iTunes 9.1.
2) I upgraded iTunes 9.1.x.xx to iTunes 9.2.0.61 (the first version compatible with iPhone 4).
3) I activated my new iPhone 4 and set it up based on my 3GS's back up data.
4) When it was done setting up the iPhone 4, I noticed that all of the native apps and their app data were intact, but I was missing all of my third-party app store apps. Note that all the apps on my 3GS were obviously still intact.
5) I noticed that I had zero apps in the iTunes library (at the top left under "Library"). Thus, with my 3GS plugged in, I right clicked on the iPhone in iTunes under "Devices" and selected "Transfer Purchases". This transferred all of the apps on my 3GS to the iTunes library.
6) I plugged in my iPhone 4, and noticed that on the "Apps" tab under "Devices / iPhone name", the "Sync Apps" box was unchecked. So I checked it, and it gives you a scary message saying that all of the apps in the iTunes Library (which I had just populated in step 5) will overwrite the app data on your iPhone. I didn't have any app data on my iPhone 4, so I clicked "OK". All of the apps transferred from the iTunes Library to my iPhone 4 with all of the app data (game saves, etc) intact.
So that's my solution. I'm sure this must be happening to other people. My main piece of advice is: after upgrading to iTunes 9.2 and syncing your old phone for the last time, make sure you have apps in your App Library and "Sync Apps" is checked. If not, follow the steps above.
This same issue also happened to my friend, but he doesn't have his old iPhone 3GS to restore the app data from. If anyone has any suggestions as to how he can save his app data, please let me know. Thanks.
Craig

Well this won't work for me...
I had all of my apps and music stored in iTunes, I updated to the newest 9.2 iTunes and did a 4.0 update to my iPhone 3G all the while not noticing that EVERYTHING IN iTUNES was GONE. When I got done updating my iPhone it was late so i went to bed... Next day came back to sync everything and thats when I saw it was all gone...
http://support.apple.com/kb/HT1451
did what the link said and NOW I have all my 6K+ MUSIC back but not ONE APP. The App's are completely gone from when you nav. to the location the link says... There isn't a mobile sync folder there...
NOT SURE WHAT TO DO NEXT... Very Frustrated and MAD. I don't want to redownload all my apps manually. TO many to do it that way.

Third party apps not working

so looks like my friends that have updated to 3.1.3 are having issues with launching their third party apps is there a way to fix this, i also have one but waiting on to see if apple can clarify if there is a problem before i update mine.

The issue is actually not related to the 3.1.3 update.
The issue occurs because the iPod or iPhone is unable to properly authenticate that you are the proper owner of the application. The apps are launched, the device checks who purchased the app, then checks if it has been authorized to continue. At some point in the process a mismatch occurs and the app quits. The easiest way of determining if this is your specific issue is to launch a native app (Phone, iCal, Contacts, etc) and verify that it launches, then launch a downloaded app (Skype, AIM, Facebook, etc) and verify that it quits shortly after launching.
Two possible ways of resolving the issue:
1) Trying to keep most application data, sync iPod/iPhone, deauthorize computer and sync again, reauthorize computer, and sync again. You may lose music on the iPod/iPhone until the final sync. Make sure it's all on your computer beforehand.
If that doesn't work,
2) Deauthorize computer, restore iPod/iPhone, authorize computer, set iPhone up as new device, then sync. This is the cleanest (and in my opinion the best) method but will also not preserve all application data (WIFI passwords, voicemail password, certain saved data within applications, SMS, etc).
To deauthorize and reauthorize your computer account, load iTunes and select the "Store" menu item.
Hope this helps,
Brian
Message was edited by: bhusar

HT4623 third party apps not loadingwith IOS & update

After updating to IOS 7 some of my third party apps wont load?

The issue is actually not related to the 3.1.3 update.
The issue occurs because the iPod or iPhone is unable to properly authenticate that you are the proper owner of the application. The apps are launched, the device checks who purchased the app, then checks if it has been authorized to continue. At some point in the process a mismatch occurs and the app quits. The easiest way of determining if this is your specific issue is to launch a native app (Phone, iCal, Contacts, etc) and verify that it launches, then launch a downloaded app (Skype, AIM, Facebook, etc) and verify that it quits shortly after launching.
Two possible ways of resolving the issue:
1) Trying to keep most application data, sync iPod/iPhone, deauthorize computer and sync again, reauthorize computer, and sync again. You may lose music on the iPod/iPhone until the final sync. Make sure it's all on your computer beforehand.
If that doesn't work,
2) Deauthorize computer, restore iPod/iPhone, authorize computer, set iPhone up as new device, then sync. This is the cleanest (and in my opinion the best) method but will also not preserve all application data (WIFI passwords, voicemail password, certain saved data within applications, SMS, etc).
To deauthorize and reauthorize your computer account, load iTunes and select the "Store" menu item.
Hope this helps,
Brian
Message was edited by: bhusar

Third Party Apps Not Opening on iPhone 5 using iOS 6.0.2

I have an iPhone 5 and am using iOS 6.0.2 and recently certain third party apps like Facebook, Instagram, Shazzam for instance, no longer open. When I tap on the app, the app comes up on the screen for about a second, and then closes. What's strange is that I've been using iOS 6.0.2 and have also been using the most updated versions of the apps without any issues. The crashing started happening around last Friday. Here's what I've tried to do to fix the problem so far but none of these options have worked:
- I restarted my phone by holding down the home button and the lock button.
- I turned my phone off and turned it on again.
- I deleted the apps and reinstalled them and then restarted my phone.
- I downloaded a random free app, opened it, and then tried opening the apps that kept crashing.
- I restored my phone and synced it using the most recent back up I had, which was from earlier that day.
I did find a temporary solution, that allows the apps to open but I think it's because the apps are not the most recent versions.
- I restored my phone and set it up as a new phone. The phone then downloaded all of the apps again and re-synced everything. The apps did open after that however, when I went to the app store, it said that I had 24 available updates. I updated all of the apps to their most up to date versions and then noticed that they once again stopped opening and would crash almost immediately after launching them.
- I then restored my phone again and set it up as a new phone and did not update the 24 apps and all but one of them work. The only app that I've noticed that still doesn't work is the Blackboard Eats app. It still crashes almost immediately after launching it.
I took my phone to the Genius Bar this weekend (which is where I was told to restore the phone and set it up as a new phone). I'm thinking that the issue is purely a software issue, but is there any chance that it could be a hardware issue?
I suppose I could just not update the apps, but I'm hoping there's a better solution than that. What's weird is that the phone was working with iOS 6.0.2 and all of the most up to date versions of the apps less than a week ago and it seems that somehow, overnight, they stopped working.
Is anyone else running into this problem? Has anyone found a solution?
Thanks in advance,
Kevin

The music player does not remember where the last session ended. I have about 1000 songs on my iPhone. I play the songs in the Shuffle mode - and it worked fine on iOS 5.x. Ever since I updated to iOS 6.0, the shuffle seems to be seriously broken. It repeats the song sequence of previous session in the exact order instead of starting from where the session ended. God forbid if your last session was 10-25 songs long - you'll have to hit the Next song so many times to listen to something that you have not heard for a while.

Third party apps and peripherals to blame?

I am wondering what applications and external add-ons are working and which ones are not?
It appears to me a lot of people are having problems with external hard drives and previously installed applications.
I did a clean install and have only added Apple programs so far (iLife, iWork). I am hesitant to add any other programs for fear of messing up my install, or worse... my Macbook.
The big question is who did the research and development (lack of) on Leopard.
It is beginning to look more and more like Apple focused all it's attention on perfecting the OS and left all the responsibilities for software compatibility to the third party software developers.
Bad idea. Companies that make software for Apple computers are catering to a far smaller market than our PC brothers, which leads me to believe they do not have the resources to insure 100% compatibility. Apple should have anticipated this and performed more testing.
When I installed Roxio Toast 7 I could not burn a disk image. Shortly thereafter my superdrive stopped working completely. I found out from other posts, that you need version 8, or an older version of 7 to get it to work. On Roxio's website there is no mention of this at all. No a peep.
Apple had a few years to check compatibility and work software engineers to make sure their products worked on Leopard.
I further confirmed my suspicions when I visited the apple store today. I was there because my superdrive stopped working. After I installed Leopard and started to re-install my applications (Office, Toast), the drive quit accepting disks. They replaced the drive while I was at the store. By the way they said it was a coincidence. Mmmm.
While I waited (Fantastic customer support by the way, even on a Sunday) I noticed all the computers in the store happily running Leopard without a hitch. I looked deeper and found little or no third party software installed. External hard drives and cameras appeared to be working fine, but with no added software.
My suggestion is be real careful with what you install.
To Apple... Pleeeaaase test your products more thoroughly before sending them out the door. It may not be your responsibility, but if there are known issues then they should be disclosed.
On the other hand how sad it that... Imagine- "To install our software you must take the weekend off, back up all your data, delete all third party apps, and hope you hardware works with our new OS. Some of you will be lucky and others will not. Meeting our system requirements does not really guarantee anything... Good luck".

It seems they deleted my post from discussions. Thanks.

Will my third party apps sync after a restore?

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