Will not accept cs5.5 product code, running out of trial time

bought CS5.5 uploaded program but it won't accept product code on pack to get serial number.  Running trial running out of days soon. can call on mobile for help 0404 763 074. Thank you in advance.
Message was edited by: pcccollins1

Where did you purchase the software from? Did it come in a box?
The Serial number is on the reverse of the disc case and not on the outside of the box. See http://helpx.adobe.com/x-productkb/global/find-serial-number.html

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