Will not accept serial number--why?

My serial number entered from the one on the plastic case will not be accepted. I currently have Adobe Photoshop Elements 8 and am trying to install APE 10.

Is it asking for your qualifying serial number?  You should first enter the Photoshop Elements 10 serial number followed by the next window which will request your qualifying serial number.

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    Message was edited by: confused one

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    Hi Vikrant Rai!
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    Med venlig hilsen
    Lisbet Henneby Nielsen
    Direkte: 63 13 38 26
    E-mail: [email protected]
    Henneby Nielsen
    Rådgivende Ingeniørfirma A/S
    Østre Stationsvej 43 - 5000 Odense C
    Tlf.: 63 13 38 00  - Fax: 66 14 89 20
    E-mail:[email protected]<mailto:[email protected]>
    Web:www.henneby.dk<http://www.henneby.dk>
    Fra: Vikrant Rai [email protected]
    Sendt: 15. december 2011 15:39
    Til: Lisbet Henneby Nielsen
    Emne: Re: Trial version will not accept seriel number Trial version will not accept seriel number
    Re: Trial version will not accept seriel number
    created by Vikrant Rai<http://forums.adobe.com/people/Vikrant+Rai> in Downloading, Installing, Setting Up - View the full discussion<http://forums.adobe.com/message/4086650#4086650

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    Hi
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