Will not accept serial number--why?
My serial number entered from the one on the plastic case will not be accepted. I currently have Adobe Photoshop Elements 8 and am trying to install APE 10.
Is it asking for your qualifying serial number? You should first enter the Photoshop Elements 10 serial number followed by the next window which will request your qualifying serial number.
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From product box- will not accept serial number for Adobe Pro XI
From product box- will not accept serial number for Adobe Pro XI
Moving discussion to Acrobat Installation & Update Issues forum.
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FCS2 Will NOT Accept Serial Number of FCS
Here's my dilemma:
I have been running FCS HD for what seems like an eternity. I have a G5 (non-Intel) dual 2G running OS 10.4.11. I purchased a Panasonic HPX-170 to start shooting HD. FCS HD will NOT accept native video files from the P2 cards, so I looked into FCS 2 and it WILL accept the files (through "log and capture"). So I bought an upgrade copy (from HD to 2). I took two days to install it, now it won't accept the serial number from my HD version. I've been told that it should work even thought the HD version is an upgrade from FCP 3. They're all retail versions (it even says "retail" on the FCP 3 disc envelope and on the FCS HD installation instructions for the DVD Studio Pro and Motion installation guides).
I have all the original discs and serial numbers for all three versions (not pirated), so I'm not sure why this isn't working.
I forgot this part: when I first installed FCS 2, it accepted the serial numbers and opened. The next time I tried to start the program, a small dialog box popped up and asked for the serial numbers again, and that's when it wouldn't accept them.
Any suggestions? Do I need to reinstall the entire suite?
Thanks in advance,
LloydOK, here's what my disc envelopes/install booklets say:
Final Cut Pro 3.0 Retail, then the serial number. There's also a QT Pro serial number.
FINAL CUT PRO HD UPGRADE FROM FCP, then the serial number, along with a QT Pro serial number, and MOTION RETAIL and DVD STUDIO PRO 3 RETAIL discs, both with serial numbers.
FINAL CUT STUDIO 2 UPG FROM FCS, then the serial number.
I'm not sure if there were any other "upgrades" or other steps in between because I can't find any other discs or manuals, so I'm pretty sure that's all I had.
I just did a total uninstall using FCS Remover and made sure all the files were gone according to Apple's uninstall instruction, then tried to reinstall FCS 2, but when it asked for the previous serial number, it wouldn't accept it. I tried both the FCP 3 and FCS serial numbers and nether worked.
I'm lost... -
Re installing Photoshop CS4 on an upgraded computer and it will not accept serial number
Re installing Photoshop CS4 on an upgraded computer and it will not accept the serial number. Unable to deactivate Photoshop before upgrading computer due to hardware failure. Note that Adobe Photoshop CS4 New Install Bundle package consists of the new Photoshop CS4 Upgrade bundled together with the qualifying product, in this case an Adobe Photoshop CS2 License. I have tried both the CS2 and CS4 Serial numbers and both have not worked.
Since we are user volunteers and not Adobe Employees, I'll link you over to Customer Care.
Click on "Contact Us" and either phone or chat. Contact Customer Care
Gene -
Creative Suite 4 upgrade will not accept serial number
I purchased Creative Suite 4 as an upgrade to Dreamweaver MX and everything was fine until my laptop packed up. On my new laptop I have re-installed Creative Suite 4 but it will not accept the serial number.
I suspect this is because I do not have Dreamweaver MX installed on my new machine. I no longer have my Dreamweaver MX CD or serial number so am unable to re-install it.
After a lengthy discussion with Customer Services they could offer no advice and suggested I post a question on the forums for advice.
I would be grateful for any suggestions as to how I can get Creative Suite 4 to accept my serial number.Support is wrong. Only they can fix serail number issues since only they have access to the databases. Try again and request a different operator.
Mylenium -
Acrobat Pro 9 will not accept serial number
When I install Acrobat Pro 9 on Windows 7 x64 I recieved the error message invalid serial number. I have called and verified that the number is valid. This serial number is part of the CS 5 Design suite. The application will install in the trail mode but will not license. I have used the CD and downloaded the application from the adobe web site.
How did you get the serial number for Acrobat 9 Pro?
I bought Adobe Creative Suite 5 Design Premium student / teacher edition. I registered it using the coupon code and received one serial number, for the Design premium install. I have been struggling to obtain the serial number for Acrobat 9 Pro, see http://forums.adobe.com/thread/636246
Where do you find this elusive Acrobat 9 Pro serial number?
EDIT Forget all that...
OK I have figured it all out.
You buy Adobe Creative Suite 5 Design premium Student and Teacher edition.
You go to the Order Fulfillment page http://www.adobe.com/uk/education/students/studentedition/order_fulfillment.html
You click on "Get you serial number"
(log in if you aren't already)
You enter all the information and attach your student ID etc, selecting your product as the design premium, and you get a support request raised. Within a few days you get a serial number for CS5 Design Premium (mine took 7 minutes to get).
But you need to repeat this process, entering all the same information, but choose Acrobat 9 Professional as the product. It then sends you a serial number on the second case you raised.
By this time, I had installed Acrobat 9 Pro as a trial, so I entered the serial number in and it all worked, then I clicked on Help - Registration and it all went through okay.
Yay!
Message was edited by: confused one -
Creative suite production studio after effects will not accept serial number
I have had this program installed on my XP 32 bit machine for years. I have never tried AE and need to create an alpha channel for a video clip. When I opened the program, it asked me for the serial number. I typed the serial number on my software case and it said it was invalid. What to do? I cannot afford to upgrade for more reasons than just the software. I will have hardware issues with newer versions.
Support is wrong. Only they can fix serail number issues since only they have access to the databases. Try again and request a different operator.
Mylenium -
Adobe PS5.1 will not accept serial number - please help!!
Hello,
I am really frustrated about my new Photoshop CS5.1.
When I installed the s/w, I entered the serial number. All was working ok until it decided I was on a trial and asked me to enter the serial number again. When I entered the serial number, it gave me an error saying the serial number is invalid.
I tried the uninstall and install again - but to no avail.
Now the "trial period" has expired and I cannot work with the product anymore. With a bunch of customer deadlines, I am stuck. This is really frustrating for a product that cost so much to purchase.
Please help.
-VivekYou need to call support by phone. Nobody here can help you with serial number issues.
Mylenium -
Phoshop Elements 13 install will not accept serial numbers provided, why?
Phoshop Elements 13 install will not accept serial numbers provided, why?
I don't know but it is probably for Windows and my Mac wont take it. But the problem Adobe wont let me talk to a representative. All I get is someAdobe
Tec company they send me to that wants big money to solve the problem. Which they can't do. -
In iCal - I keep getting the error message “ This calendar was created by Mail” and it will not accept any input; why..??
use Disk Utility and Verify Permisions then fix and Verify Disk and fix, this should fix it.
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Adobe creator not accepting serial number given by identite
trying to install adobe creator pro 11 and will not accept serial number
Hi Wallpaper,
Thank you for posting on the forums, kindly take a note of the information listed below and check if it is the same.
1) The serial no. is a 24 digit numerical key
2) Do not include dashes in between the numbers
3) Also, try downloading a fresh installer from Download Acrobat products | Standard, Pro | XI, X for Acrobat XI pro and then try again.
Thanks,
Vikrantt Singh -
Trial version will not accept seriel number
I was informed today in chat with online help. I wanted to download an update for my Acrobat 8 Proff, and was told/informed to order Adobe Creative Suite 5.5.in Danish.
I have ordered, payed, I have got a seriel number by mail (today), and the person informed me to follow a link from chat for a trial version to download.. Now I have downloadet, and i have to choose to fill in the seriel number og choose the trial version. The trial version is not in Danish. When I fill in the seriel number, I get the message, that the number do not fit.
Please help, I have to get the program to work to day!Hi Vikrant Rai!
It is CS 5.5. Ordered and payed for to day.
I think, I was misinformed by your colleges. Because in the chat I was informed to order the program, pay, and then I got a link in the chatroom for downloading a trialversion. Så I downloaded the trialversion, wich is in English, but I ordered a Danish version.
my order number is AD002920900, my seriel number is xxxx-xxxx-xxxx-xxxx-xxxx
I´m afraid, that you will tell me to uninstall (it took several hours to download) the trialversion, and then download the product, I have paid for.
Med venlig hilsen
Lisbet Henneby Nielsen
Direkte: 63 13 38 26
E-mail: [email protected]
Henneby Nielsen
Rådgivende Ingeniørfirma A/S
Østre Stationsvej 43 - 5000 Odense C
Tlf.: 63 13 38 00 - Fax: 66 14 89 20
E-mail:[email protected]<mailto:[email protected]>
Web:www.henneby.dk<http://www.henneby.dk>
Fra: Vikrant Rai [email protected]
Sendt: 15. december 2011 15:39
Til: Lisbet Henneby Nielsen
Emne: Re: Trial version will not accept seriel number Trial version will not accept seriel number
Re: Trial version will not accept seriel number
created by Vikrant Rai<http://forums.adobe.com/people/Vikrant+Rai> in Downloading, Installing, Setting Up - View the full discussion<http://forums.adobe.com/message/4086650#4086650 -
I did use the number lock then i did a gard reset to resolve a frozen app. Now the number lock will not accept my number. Is there a default number, or can I somehow disable the number lock?
There is no default passcode that will unlock your iPad.
You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
You will probably have to use recovery mode
http://support.apple.com/kb/ht4097 -
System crash caused the loss of Acrobat Program. How can I reinstall the upgrade version when the previous version is gone and the upgrade will not accept my serial number???
When activating the upgrade you will first be asked to provide the upgrade's serial number, then you will be asked to identify the qualifying earlier version that you are upgrading from as well as provide its serial number. Which part of that process is failing for you?
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Why illustrator CS6 is not accepting serial number?
I got the serial number from the software license certificate...
Hi
Can you please help me with the exact error message what you get upon entering the serial number ?
Thanks
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