Will not allow me back into the program once I close it

will not reopen once I close the program

See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* [[Firefox hangs]]

Similar Messages

  • I am trying to use the "App Store" on my Macbook Pro but it will not allow me to open the program. It automatically says, "App Store has closed unexpectedly." Whenever I tell it to reopen, the exact same messege pops up. Computer has all updates.

    I am trying to use the "App Store" on my Macbook Pro but it will not allow me to open the program. It automatically says, "App Store has closed unexpectedly." Whenever I tell it to reopen, the exact same messege pops up. My computer has all of the latest updates from Apple.
    I tried deleting the program then running the software update to try to get the program again but it did not work. Where can I manual download the actual app store program, or fix the one that I have.
    Thanks in advance.
    P.S. Here is the error report:
    Process:         App Store [614]
    Path:            /Applications/App Store.app/Contents/MacOS/App Store
    Identifier:      com.apple.appstore
    Version:         1.0.2 (63.1)
    Build Info:      Firenze-630100~1
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [107]
    Date/Time:       2011-10-09 23:16:25.809 -0600
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          606856 sec
    Crashes Since Last Report:           18
    Per-App Interval Since Last Report:  20 sec
    Per-App Crashes Since Last Report:   18
    Anonymous UUID:                      AD72D7A4-83DA-4BB2-96C0-F182941E3B24
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Application Specific Information:
    abort() called
    *** Terminating app due to uncaught exception 'NSImageCacheException', reason: 'Cannot lock focus on image <NSImage 0x10038aa70 Size={0, 0} Reps=(
    )>, because it is size zero.'
    *** Call stack at first throw:
        0   CoreFoundation                      0x00007fff862a77b4 __exceptionPreprocess + 180
        1   libobjc.A.dylib                     0x00007fff8190af03 objc_exception_throw + 45
        2   CoreFoundation                      0x00007fff862a75d7 +[NSException raise:format:arguments:] + 103
        3   CoreFoundation                      0x00007fff862a7564 +[NSException raise:format:] + 148
        4   AppKit                              0x00007fff865799cc -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 319
        5   AppKit                              0x00007fff86579883 __-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_1 + 100
        6   AppKit                              0x00007fff8650dc1d -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 178
        7   AppKit                              0x00007fff86579809 -[NSImage lockFocusWithRect:context:hints:flipped:] + 289
        8   AppKit                              0x00007fff865796d3 -[NSImage lockFocusFlipped:] + 142
        9   App Store                           0x000000010001c840 0x0 + 4295084096
        10  AppKit                              0x00007fff86502444 -[NSControl drawRect:] + 405
        11  AppKit                              0x00007fff864facc5 -[NSView _drawRect:clip:] + 3390
        12  AppKit                              0x00007fff864f9938 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
        13  AppKit                              0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
        14  AppKit                              0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
        15  AppKit                              0x00007fff8651ec5a -[NSToolbarItemViewer _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 301
        16  AppKit                              0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
        17  AppKit                              0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
        18  AppKit                              0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
        19  AppKit                              0x00007fff864f800a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
        20  AppKit                              0x00007fff864f7b2c -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
        21  AppKit                              0x00007fff864f43de -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
        22  AppKit                              0x00007fff8646dc0e -[NSView displayIfNeeded] + 969
        23  AppKit                              0x00007fff8641f922 -[NSWindow _setFrameCommon:display:stashSize:] + 1895
        24  AppKit                              0x00007fff86435b34 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
        25  AppKit                              0x00007fff864357d2 -[NSWindow orderWindow:relativeTo:] + 94
        26  AppKit                              0x00007fff86401974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
        27  AppKit                              0x00007fff863ffa91 loadNib + 226
        28  AppKit                              0x00007fff863ff1a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
        29  AppKit                              0x00007fff863fedd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
        30  AppKit                              0x00007fff863fc35b NSApplicationMain + 279
        31  App Store                           0x00000001000013f4 0x0 + 4294972404
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib                 0x00007fff8013c0b6 __kill + 10
    1   libSystem.B.dylib                 0x00007fff801dc9f6 abort + 83
    2   libstdc++.6.dylib                 0x00007fff86e915d2 __tcf_0 + 0
    3   libobjc.A.dylib                   0x00007fff8190eb39 _objc_terminate + 100
    4   libstdc++.6.dylib                 0x00007fff86e8fae1 __cxxabiv1::__terminate(void (*)()) + 11
    5   libstdc++.6.dylib                 0x00007fff86e8fb16 __cxxabiv1::__unexpected(void (*)()) + 0
    6   libstdc++.6.dylib                 0x00007fff86e8fbfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
    7   libobjc.A.dylib                   0x00007fff8190afa2 object_getIvar + 0
    8   com.apple.CoreFoundation          0x00007fff862ff969 -[NSException raise] + 9
    9   com.apple.AppKit                  0x00007fff8641fbe4 -[NSWindow _setFrameCommon:display:stashSize:] + 2601
    10  com.apple.AppKit                  0x00007fff86435b34 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
    11  com.apple.AppKit                  0x00007fff864357d2 -[NSWindow orderWindow:relativeTo:] + 94
    12  com.apple.AppKit                  0x00007fff86401974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
    13  com.apple.AppKit                  0x00007fff863ffa91 loadNib + 226
    14  com.apple.AppKit                  0x00007fff863ff1a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
    15  com.apple.AppKit                  0x00007fff863fedd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
    16  com.apple.AppKit                  0x00007fff863fc35b NSApplicationMain + 279
    17  com.apple.appstore                0x00000001000013f4 0x100000000 + 5108
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                 0x00007fff80106c0a kevent + 10
    1   libSystem.B.dylib                 0x00007fff80108add _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib                 0x00007fff801087b4 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                 0x00007fff801082de _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                 0x00007fff80107c08 _pthread_wqthread + 353
    5   libSystem.B.dylib                 0x00007fff80107aa5 start_wqthread + 13
    Thread 2:
    0   libSystem.B.dylib                 0x00007fff80107a2a __workq_kernreturn + 10
    1   libSystem.B.dylib                 0x00007fff80107e3c _pthread_wqthread + 917
    2   libSystem.B.dylib                 0x00007fff80107aa5 start_wqthread + 13
    Thread 3:  WebCore: LocalStorage
    0   libSystem.B.dylib                 0x00007fff80128a6a __semwait_signal + 10
    1   libSystem.B.dylib                 0x00007fff8012c881 _pthread_cond_wait + 1286
    2   com.apple.JavaScriptCore          0x00007fff8776e690 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.WebCore                 0x00007fff808da4c1 WebCore::LocalStorageThread::threadEntryPoint() + 177
    4   libSystem.B.dylib                 0x00007fff80126fd6 _pthread_start + 331
    5   libSystem.B.dylib                 0x00007fff80126e89 thread_start + 13
    Thread 4:
    0   libSystem.B.dylib                 0x00007fff80107a2a __workq_kernreturn + 10
    1   libSystem.B.dylib                 0x00007fff80107e3c _pthread_wqthread + 917
    2   libSystem.B.dylib                 0x00007fff80107aa5 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x00007fff700262f8  rcx: 0x00007fff5fbff348  rdx: 0x0000000000000000
      rdi: 0x0000000000000266  rsi: 0x0000000000000006  rbp: 0x00007fff5fbff360  rsp: 0x00007fff5fbff348
       r8: 0x00007fff70029a60   r9: 0x0000000000000063  r10: 0x00007fff801380fa  r11: 0x0000000000000202
      r12: 0x00007fff8632cb09  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000001
      rip: 0x00007fff8013c0b6  rfl: 0x0000000000000202  cr2: 0x00007fff70d6dfd0
    Binary Images:
           0x100000000 -        0x100044fff  com.apple.appstore 1.0.2 (63.1) <9113B2F3-EC62-24EA-C21A-352621712604> /Applications/App Store.app/Contents/MacOS/App Store
           0x100065000 -        0x10018eff7  com.apple.CommerceKit 1.0 (60.8) <F3B830C2-00E3-FE72-2D65-FDC943EC65EF> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
        0x7fff5fc00000 -     0x7fff5fc3bdef  dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
        0x7fff8004e000 -     0x7fff8006ffff  libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <6993F348-428F-C97E-7A84-7BD2EDC46A62> /usr/lib/libresolv.9.dylib
        0x7fff80070000 -     0x7fff800b1ff7  com.apple.MediaKit 10.4 (486) <5ABA1213-744C-5C65-CA8E-84BE866DB7B4> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
        0x7fff800b2000 -     0x7fff800c3ff7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <FB5EE53A-0534-0FFA-B2ED-486609433717> /usr/lib/libz.1.dylib
        0x7fff800c4000 -     0x7fff800ecfff  com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
        0x7fff800ed000 -     0x7fff802aefef  libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
        0x7fff802f3000 -     0x7fff802f5fff  com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
        0x7fff8033c000 -     0x7fff80377fff  com.apple.AE 496.5 (496.5) <208DF391-4DE6-81ED-C697-14A2930D1BC6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
        0x7fff8038c000 -     0x7fff803cfff7  libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <5FF3D7FD-84D8-C5FA-D640-90BB82EC651D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
        0x7fff803d0000 -     0x7fff8049cfff  com.apple.installframework 596 (596.1) <ED491B89-5D44-533B-5589-622F21EB4D16> /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install
        0x7fff8049d000 -     0x7fff807d1fef  com.apple.CoreServices.CarbonCore 861.39 (861.39) <1386A24D-DD15-5903-057E-4A224FAF580B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
        0x7fff807d2000 -     0x7fff808b7fef  com.apple.DesktopServices 1.5.11 (1.5.11) <39FAA3D2-6863-B5AB-AED9-92D878EA2438> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
        0x7fff808b8000 -     0x7fff818f2fff  com.apple.WebCore 6534 (6534.50) <8B0BB24A-C84C-A4F2-5544-C8071A35BBC5> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
        0x7fff818f3000 -     0x7fff818f9ff7  com.apple.DiskArbitration 2.3 (2.3) <857F6E43-1EF4-7D53-351B-10DE0A8F992A> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
        0x7fff818fa000 -     0x7fff81900ff7  IOSurface ??? (???) <04EDCEDE-E36F-15F8-DC67-E61E149D2C9A> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
        0x7fff81901000 -     0x7fff819b7ff7  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <03140531-3B2D-1EBA-DA7F-E12CC8F63969> /usr/lib/libobjc.A.dylib
        0x7fff81aae000 -     0x7fff81ac9ff7  com.apple.openscripting 1.3.1 (???) <FD46A0FE-AC79-3EF7-AB4F-396D376DDE71> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
        0x7fff81aca000 -     0x7fff81adcfe7  libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
        0x7fff81bdf000 -     0x7fff823e9fe7  libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
        0x7fff823ea000 -     0x7fff823feff7  com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <621B7415-A0B9-07A7-F313-36BEEDD7B132> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
        0x7fff823ff000 -     0x7fff82448ff7  com.apple.securityinterface 4.0.1 (40418) <E2DC796D-84EC-48F5-34A9-DF614573BE74> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
        0x7fff82542000 -     0x7fff82548ff7  com.apple.CommerceCore 1.0 (9.1) <3691E9BA-BCF4-98C7-EFEC-78DA6825004E> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
        0x7fff82549000 -     0x7fff82593ff7  com.apple.Metadata 10.6.3 (507.15) <2EF19055-D7AE-4D77-E589-7B71B0BC1E59> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
        0x7fff825a0000 -     0x7fff825b9fff  com.apple.CFOpenDirectory 10.6 (10.6) <CCF79716-7CC6-2520-C6EB-A4F56AD0A207> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
        0x7fff82801000 -     0x7fff82834ff7  libTrueTypeScaler.dylib ??? (???) <69D4A213-45D2-196D-7FF8-B52A31DFD329> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
        0x7fff828bd000 -     0x7fff82d00fef  libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
        0x7fff82d01000 -     0x7fff82d50fef  libTIFF.dylib ??? (???) <1E2593D1-A7F6-84C6-DF8F-0B46AE445926> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
        0x7fff82d51000 -     0x7fff82da4ff7  com.apple.HIServices 1.8.3 (???) <F6E0C7A7-C11D-0096-4DDA-2C77793AA6CD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
        0x7fff82da5000 -     0x7fff82daafff  libGFXShared.dylib ??? (???) <1D0D3531-9561-632C-D620-1A8652BEF5BC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
        0x7fff82dab000 -     0x7fff82e68fff  com.apple.CoreServices.OSServices 359.2 (359.2) <BBB8888E-18DE-5D09-3C3A-F4C029EC7886> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
        0x7fff82eb1000 -     0x7fff82eeefff  com.apple.LDAPFramework 2.0 (120.1) <16383FF5-0537-6298-73C9-473AEC9C149C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
        0x7fff82eef000 -     0x7fff82f05fe7  com.apple.MultitouchSupport.framework 207.11 (207.11) <8233CE71-6F8D-8B3C-A0E1-E123F6406163> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
        0x7fff83083000 -     0x7fff830dcfe7  com.apple.PackageKit 1.1.3 (92) <08D0E1A4-8E59-25E9-7203-49BF7B6112AC> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
        0x7fff830dd000 -     0x7fff83117fff  com.apple.bom 10.0 (164) <E5C9AFBD-68C1-197E-72B0-B43295DC87DC> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
        0x7fff83118000 -     0x7fff83196ff7  com.apple.CoreText 151.10 (???) <54961997-55D8-DC0F-2634-674E452D5A8E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
        0x7fff831e9000 -     0x7fff831eaff7  com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <53299948-2554-0F8F-7501-04B34E49F6CF> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
        0x7fff831eb000 -     0x7fff832ebfef  com.apple.DiskImagesFramework 10.6.8 (289.1) <4F2F2B6C-59D1-0631-71D1-F471BE2CE29A> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
        0x7fff832ec000 -     0x7fff832ecff7  com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
        0x7fff832ed000 -     0x7fff83339fff  libauto.dylib ??? (???) <F7221B46-DC4F-3153-CE61-7F52C8C293CF> /usr/lib/libauto.dylib
        0x7fff8333a000 -     0x7fff83376fe7  libcurl.4.dylib 6.1.0 (compatibility 6.0.0) <1E041185-131C-C237-C250-38BE933A269A> /usr/lib/libcurl.4.dylib
        0x7fff83377000 -     0x7fff83382fff  com.apple.CrashReporterSupport 10.6.7 (258) <A2CBB18C-BD1C-8650-9091-7687E780E689> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
        0x7fff83383000 -     0x7fff83433fff  edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
        0x7fff83434000 -     0x7fff83449ff7  com.apple.LangAnalysis 1.6.6 (1.6.6) <DC999B32-BF41-94C8-0583-27D9AB463E8B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
        0x7fff8344a000 -     0x7fff8344aff7  com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
        0x7fff836b8000 -     0x7fff836bdfff  libGIF.dylib ??? (???) <201B8077-B5CC-11AA-E1B0-1D057ABE416A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
        0x7fff83741000 -     0x7fff83741ff7  com.apple.vecLib 3.6 (vecLib 3.6) <08D3D45D-908B-B86A-00BA-0F978D2702A7> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
        0x7fff83742000 -     0x7fff83745ff7  com.apple.securityhi 4.0 (36638) <38935851-09E4-DDAB-DB1D-30ADC39F7ED0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
        0x7fff838a7000 -     0x7fff838a8ff7  libScreenReader.dylib ??? (???) <0E570442-073F-D6AD-5014-1FD91C631DCF> /usr/lib/libScreenReader.dylib
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    From the menu bar, select
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  • HT201269 my iphone will not allow me to press the sync button, any suggestions

    my iphone will not allow me to press the sync button. It is showing as greyed out. Any suggestions ?

    I am having the same issue. After hunting around on the community boards for a while, I noticed that ZoneAlarm Firewall came up fairly often as causing issues with syncing. I re-activated the firewall that came bundled with my less-than-a-year old Windows 7 pc and completely uninstalled ZoneAlarm. I dragged and dropped one of my playlists to the iPhone 3GS and then most of my music then came back, but I am still unable to get all my custom ringtones (created in i ringer) to reload. I've tried dragging and dropping to no avail (I use "manually manage" because I add audio books from the library).
    Others have posted these same issues and the odds that we are all doing the same exact wrong thing seems astronomical - there must be an issue with the latest firmware update. Different iPhone versions, different OS on computers, PC v Mac - all having problems after the latest update. Coincidence? Hmmmm!
    If you do have ZoneAlarm, it might be worthwhile to change that...

  • Photos will not allow me to set the key picture for the album or event

    Photos will not allow me to set the key picture for the album or event - it is set to grey !
    Anyone else had this and found why ?
    new PHOTO app replacing iPhoto bugs/ Problems OTHER PROBLEMS :
    - no longer has a five star rating system
    - my keywords for selecting albums are gone.
    - cannot copy location of one photo to another
    - cannot have an album with  keywords AND rating > a value
    - cannot set key photo of album/event
    - multi parameter search feature gone
    Anyone got any ideas how to get around this terrible downgrade of the software ?
    BTW I have just discovered that iPhoto and its' libraries are still there, so I can go back but be left behind and frozen in time on this version if I do.
    Photos now take up 700Gb whereas it was 350Gb  #@!$#@!@#!@#
    Thanks

    That are all good points - but Photos is a completely new application. and it is only version 1.
    Continue to use iPhoto, girraween; the next update to Photos will probably add a few more features.
    iPhoto 9.6.1 is working very well with MacOS X 10.10.3.
    The migration let iPhoto installed and also your iPhoto Library will still work with iPhoto.
    If you did not uninstall iPhoto, it will still be there in your Applications folder.  And if you had updated to the latest version iPhoto 9.6.1 before you upgraded to MacOS X 10.10.3,  you can simply drag iPhoto back to the Dock from your Applications folder and continue to use it. Double click iPhoto and confirm, that you want to open iPhoto and not Photos.   It is not compulsory to use Photos, while it it still the first release. When you launch iPhoto, you will see a warning, that the iPhoto Library has been migrated to Photos, but simply click the "Open iPhoto" button.The library will still work with iPhoto. ()see: If Photos won't open a library that you already migrated - Apple Support
    If your iPhoto version is not iPhoto 9.6.1, you need to update it.
    See this User Tip:
    Usually it will work to reinstall instead of updating:
    Get iPhoto 9.6.1 if you didn't update before OS... | Apple Support Communities
    The main idea is to move the iPhoto app to the Trash, so Spotlight does not see it as installed, reload the AppStore, and then to try to download again from the App Store - from your Purchases tab, not from the main page, since you can neither buy iPhoto nor update it, but you can reinstall, if your AppleID is associated with it.
    Meanwhile you may want to send a feature request to Apple using the feedback form. Apple - Photos - Feedback
    I hope, Apple will listen and add more features to Photos to make it usable for large Photo Libraries.

  • Itunes will not allow me to change the installation drive...

    I have a PC with a hard drive that previously was partitioned into C: and D: segments. I have since removed the D: partition. itunes thinks it is still installed on the D: segment and keeps trying to perform downloaded updates there. My current D: drive is now a DVD ROM. When trying to install itunes updates, it will not allow me to change the destination. When I try to change it, I get the message "The volume D: is currently unavailable. Please select another." Then it gives me the "Finish" screen and doesn't allow me the option of changing the drive. SO... I tried uninstalling itunes. itunes will not allow me to uninstall it either. Please help.

    Even though you're getting a slightly different error message, I'd try the following user tip:
    "Invalid drive X:\" install errors

  • Firefox hangs and will not allow me to access other programs running when I resize a pop up window, move a pop up window, accidentally right click flash content.

    Firefox hangs and will not allow me to access other programs running when I resize a pop up window, move a pop up window, accidentally right click flash content.
    == This happened ==
    A few times a week
    == Not sure when it statrted

    Hi.
    When this happens, please press CTRL+SHIFT+ESC and see how much RAM and CPU Firefox is using. If they're sky high, then... Well, that kind of issues are, unfortunately, more common and the we'd like. Thankfully, 99% of the cases are very easy to solve. However, you do need to diagnose what your exact problem is. Do this:
    #run Firefox in safe-mode to disable all extensions and plugins. If this fixes your issues, be them with RAM or CPU usage, then you know it's a problem with plugins or extensions. Proceed to number 2. If safe-mode doesn't fix the issues, then read bellow, after this list;
    #update all extensions and plugins in your Firefox. If this doesn't solve the issues, proceed to the following number;
    #disable all extensions and plugins in your Firefox (not running safe-mode). Being certain that, as in safe-mode, the problems you're having have gone away, enable one plugin at a time. You should be certain that you WANT that plugin to be enabled, so keep your overall number of plugins as low as possible. When you encounter the problems, you know you've found a problematic plugin, so disable it for good. Keep enabling all plugins (except problematic ones) until you've gone through them all.
    #enable one extension at a time. Again, be certain that you WANT that extension to be enabled, so keep your overall number of extensions as low as possible. When you encounter the problems, you know you've found a problematic extension, so disable it for good. Keep enabling all your extensions (except problematic ones) until you've gone through them all;
    #you're done! You've fixed your problems with problematic add-ons.
    Ok, if disabling all extensions and plugins through safe-mode didn't work to bring Firefox's CPU and RAM usage to good levels, then you have different issue. The most likely scenario is that you have a third party software running on your computer that is messing with Firefox. Do as follows:
    #do a virus/malware check on your computer. If this doesn't fix it, proceed;
    #disable all software running in the background that you don't want to have running in the background (in windows, this is done by pressing WINDOWS+R in your keyboard, typing "msconfig" (without the commas) and pressing enter. Now, under the "Startup" tab, you can uncheck the software you don't want, and reboot your system for changes to take effect. If you're unsure of what software you want running, ask someone with more experience). If this doesn't fix you issues with Firefox, proceed;
    #check your firewall/antivirus/security suite for enabled functions/features that you don't want and/or may be conflicting with Firefox. You'll find that these features are most likely tied to Internet Security features, such as link scanners or URL checkers and the like. If you're not sure they are conflicting with Firefox, simply try to disable to see whether or not that's true. As long as you don't browse the web with your antivirus completely off and your firewall completely turned off, there should be no problems. If this doesn't solve the issues, proceed to the following number;
    #check your operating system security options, mainly advanced options that are not configured by default. While it's very unlikely that this may be the cause of the problem (after all, it's the last item on the list), it's remotely possible. If this doesn't do it, I'm out of ideas. Except make sure you've followed my instructions correctly.

  • TS1567 If i uninstall AMDS, iTunes and all Apple softwares, will all the music i currently have in itunes delete.., or will it download itself back into the new itunes?

    If i uninstall AMDS, iTunes and all Apple softwares, will all the music i currently have in iTunes delete.., or will it download itself back into the new iTunes?

    Under normal circumstances, an uninstall/reinstall does not touch your content. That being said, it's still always a good idea to maintain a backup in case of disasters.

  • I am trying to sync a playlist to my Nano,  but when I click on the Music tab at the top, it will not allow me to select the option Selected Playlist, Artists, etc.  I cannot un-check the Entire Music library option and check the Selected Artist - on

    I am trying to sync a playlist to my Nano,  but when I click on the Music tab at the top,
    it will not allow me to select the option Selected Playlist, Artists, etc.  I cannot un-check the Entire Music library
    option and check the Selected Artist … one.
    I have changed the Sync option to Manually sync, but that does not help.
    How can I change this to the second option?
    Thanks.

    There is a checkbox above those two options for how to sync.  It says Sync Music; it enables automatic syncing.  That box needs to be checked before you can select from the two options for how automatic syncing is performed.
    NOTE:  If the iPod is current set up to Manually manage music [and videos], checking that Sync Music box replaces its current content with content from your iTunes library, based on how automatic syncing is set up on that screen.
    So, if your goal is to add ONE playlist to an iPod that is managed manually, you do not want to do this because iTunes will erase the iPod's current content and replace it with just that ONE selected playlist (and whatever else you select on that Music settings screen).
    Instead, if the iPod currently uses the manual setting, you need to add playlists manually to the iPod (not use the automatic syncing setting).  Please post back with more details about your situation. 

  • HT202274 Apple ID has my old email address. It will not allow me to change the address and will not accept my password or ID questions.   I recently upgraded to OSX Yosemite 10.10.1.  I also have an Apple ID that works with iTunes and would like to keep i

    Apple ID has my old email address. It will not allow me to change the address and will not accept my password or ID questions.   I recently upgraded to OSX Yosemite 10.10.1.  I also have an Apple ID that works with iTunes and would like to keep it as my primary.

    To change the iCloud ID on your devices you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted (if using iOS 7), then sign back in with your current ID.
    If you don't know the password for your old ID, or if it isn't accepted, you will have to temporarily recreate it in order to delete the existing account.  To do this, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • HT3576 how do you stop the connect to itunes to use push notifications to stop poping up in my app it will not let me get into the app

    how do you stop the connect to itunes to use push notifications to stop poping up in my app it will not let me get into the app

    I have had this same issue but thankfully fixed it. Follow he steps below:
    Sync your iPhone with you iTunes therefore your info is backed up. Unplug your phone.
    Go to Settings > Reset > Erase All Content and Settings
    Once your phone has reset and come back on answer the question until it asks if you want to back up from itunes Click this then plug your phone in.
    After everything has sync'd back to your phone everything should work fine.
    Hope this helps.

  • I am trying to use photomerge compose.  I open one standard jpeg image and one image that is my business logo in a png format.  When I select the png image, to extract the logo from it, it appears as all white and will not allow me to select the logo from

    I am trying to use photomerge compose.  I open one standard jpeg image and one image that is my business logo in a png format.  When I select the png image, to extract the logo from it, it appears as all white and will not allow me to select the logo from it.  It has worked in the past but I downloaded the update today and photomerge will not work correctly.  Any ideas?

    hedger,
    How do you expect anyone to help when we don't know a darned thing about the file, abut your setup, exact version of Photoshop and your OS, machine specs, etc.?
    BOILERPLATE TEXT:
    Note that this is boilerplate text.
    If you give complete and detailed information about your setup and the issue at hand,
    such as your platform (Mac or Win),
    exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
    your settings in Photoshop > Preference > Performance
    the type of file you were working on,
    machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
    what troubleshooting steps you have taken so far,
    what error message(s) you receive,
    if having issues opening raw files also the exact camera make and model that generated them,
    if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
    etc.,
    someone may be able to help you (not necessarily this poster, who is not a Windows user).
    a screen shot of your settings or of the image could be very helpful too.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • HT6162 My phone will not let me download the most recent update for iOS 7.1. It says I need a wifi connection and will not allow me to push the 'Download & Install' button, even when I am at home and my wifi is on. How do I fix this?

    My phone will not let me download the most recent update for iOS 7.1. It says I need a wifi connection and will not allow me to push the 'Download &amp; Install' button, even when I am at home and my wifi is on. How do I fix this?

    Unfortunately yes, though technology would never move on if it kept to older standards and did not strive to do more.
    The app store always gives you the option to use a previous version of the app IF it is available for your device.
    Sorry but you are stuck without new hardware.
    PJRS

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