Will not allow me to change a user password

Okay this is a little different. This has gotten me a little puzzled and I am hoping someone with some knowledge about File Vault etc can help.
I have this machine where there is a user name and a password (that we can't remember) with File Vault turned on. We know the master password however the master password will not allow us to change the users password.
We have tried changing the Master Password to ensure that the password is not the issue and that was successful. We tried using the Master Password to try and change another user account (not with File Vault turned on) and it gives us no problems.
I have tried changing the password in System preferences and I get an error message CSSMERRCODE_MEMORYERROR. I tried going to the login screen letting the login attempts time out where it asks for the master password, then it prompts me to reset the password. No matter what I put in the "new" and "verify" (yes they both match) the screen just shakes and won't let me go any further.
I have repaired the permissions and tried resetting the password with the Leopard DVD and also came across no luck. Because the User has File Vault turned on I can not even back up the data so I just delete the account and re-create the user!
I am really stuck here and any help would be greatly appreciated.

Okay strangely enough, I tried to reset the password back. We had an old File Vault password that we changed to the current one and then changed again during this process. So taking what you said, I reset the Master password to the original one we had a long time ago. It did not allow us to change the password. However when I changed it back to the one we had changed it to a second time, it wouldn't let me change it at the login screen but it allowed me to change it in the Account Management under System Preferences.
So it is fixed. Needless to say I disabled File Vault and it will never be used again! Thank you for your reply it definitely helped me resolve this issue.

Similar Messages

  • Itunes will not allow me to change the installation drive...

    I have a PC with a hard drive that previously was partitioned into C: and D: segments. I have since removed the D: partition. itunes thinks it is still installed on the D: segment and keeps trying to perform downloaded updates there. My current D: drive is now a DVD ROM. When trying to install itunes updates, it will not allow me to change the destination. When I try to change it, I get the message "The volume D: is currently unavailable. Please select another." Then it gives me the "Finish" screen and doesn't allow me the option of changing the drive. SO... I tried uninstalling itunes. itunes will not allow me to uninstall it either. Please help.

    Even though you're getting a slightly different error message, I'd try the following user tip:
    "Invalid drive X:\" install errors

  • After I updated to iOS 7, my iCloud account is showing the incorrect email address for my Apple ID but will not allow me to change it- it's gray and I can't click on it. How do I fix this?

    After I updated to iOS 7, my iCloud account is showing the incorrect email address for my Apple ID but will not allow me to change it- it's gray and I can't click on it. How do I fix this?

    If you change your email, you do not need to "change" your AppleID. Just edit your email(s) on your Apple ID by logging in to your AppleID account. You should always use the same AppleID for  Apple Services (iCloud, iTunes etc) and multiple ID will cause problems and confusion in the future.
    You can manage your Apple ID here:
    https://appleid.apple.com

  • How do I change the dimensions of an image? The Image Size dialog box will not allow me to change it

    How do I change the dimensions of an image? The Image Size dialog box will not allow me to change dimensions.  I am taking an online class and the Image Size dialog box looks different than the one I am seeing in Photoshop CC.  It has the option to change the dimensions.

    When you say chage the dimentions, do you mean crop the image and adjust the size of the image at the same time, or do you mean you want to just resize the image?  Can you post a screen shot of what you're trying to do?

  • I just updated to iTunes 11. This version will not allow me to change info on any songs. Have always use "command i" with previous versions. Anyone else experiencing this problem? A solution?

    I just updated to iTunes 11. This version will not allow me to change info on any songs. Have always use "command i" with previous versions. Anyone else experiencing this problem? A solution?

    Hey! I had the same problem you did just today when I was trying to get my second iPhone to sync. What you need to do with music or anything extra that you doing you have to creat a second playlist or picture or anything that you would like to use, so that you can add to the second device that you are going to be using. I am not sure if that will help but it helped me out a lot!! Good luck!

  • HT202274 Apple ID has my old email address. It will not allow me to change the address and will not accept my password or ID questions.   I recently upgraded to OSX Yosemite 10.10.1.  I also have an Apple ID that works with iTunes and would like to keep i

    Apple ID has my old email address. It will not allow me to change the address and will not accept my password or ID questions.   I recently upgraded to OSX Yosemite 10.10.1.  I also have an Apple ID that works with iTunes and would like to keep it as my primary.

    To change the iCloud ID on your devices you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted (if using iOS 7), then sign back in with your current ID.
    If you don't know the password for your old ID, or if it isn't accepted, you will have to temporarily recreate it in order to delete the existing account.  To do this, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • HT1918 It will not allow me to changer my form of payment. I have tried many times. Any ideas?

    Itunes will not allow me to change my form of payment. Any ideas?

    I purchased it from my University bookstore and the attending clerk was no better informed than was I.
    The form is required to be infilled in order to receive the serial number necessary for installation of the software
    After five hours of trying, I was able to overcome the flaw in the form, as it appeared on the Acrobat website, and
    complete the two pull-down menus indicating the State in which I live.
    I called Adobe Customer Care for assistance and had to wait two hours for a return call, and by the time the
    call came though I had found that the website form allowed me to pull-down for the State of location.
    Adobe is an uncaring vendor, once it has your money in hand.

  • My MacBOOK Pro will not allow me to type in the password to open? up the computer, it just making a donging noise

    My MacbookPro will not allow me to type in the password to open the computer, the keys make a donging noise when I try to use them ?

    If the normal restart doesn't work, and you restart on the recovery hard drive, from the choices of things to do window that appears, select Terminal, and in the Terminal window type: resetpassword and then press enter.  You will have a window with the users to choose from to reset the password.  Select the one you want and you will be able to reset the password, double entry of course.

  • My screen will not allow me to log in " User profile servc failed the log "

    my screen will not allow me to log in it states " User profile servce failed the log in. User profile can not load"
    This question was solved.
    View Solution.

    Hi,
    You could try the following.
    Shut down the notebook.  Tap away at f8 as you start the notebook to enter Windows Recovery Console.  Use the arrow keys to select Safe Mode and hit enter.  If windows will load in this mode, from the Start Menu, click All Programs, click Accessories, click System Tools and launch System Restore.  Pick a restore point at least 24 hours before the log-on issue and then proceed with the restore process.  When complete, Windows will reboot as normal so check if you can now log in correctly.
    Another option if the above does not help is as follows.
    Shut down the notebook.  Tap away at f8 as you start the notebook to enter Windows Recovery Console.  Use the arrow keys to select 'Start Using Last Known Good Configuration' and hit enter.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • TS1398 My wireless router failed and I had to purchase a new one. My security on the new one will not allow me to use the same password. I entered a new password, but of course it is not on my ipod or ipad mini . How can I enter new password ?

    My wireless router in my home has failed. I purchased a new router, but it will not allow some of the characters which I used for my old password. Therefore I cannot access the internet with my ipad mini or my ipod touch. I am unable to change the password on either device. How do I go about changing the password on these units so that I can access the internet? Thanks
    Terry Beckingham

    http://www.apple.com/support/appleid/contact/

  • Arrangement track will not allow section type changes LPX

    It seems as though every time I boot up Logic Pro X 10.1.0 I have a new problem. For a while it was the issue with MIDI playing wrong notes even though the MIDI data in the piano roll was correct.
    Now, as I'm entering an arrangement in the Arrangement Track, LPX won't allow me to change the type of section, such as from Outro to Verse, etc. Cursor will not return to an arrow state so I can invoke the drop down list of Arrangement section types - instead, cursor stays in a Drag state, sort of like this:  <->
    I've saved the project and exited the program, and reloaded program and project... no luck
    I've copied my audio files into a new Project - no luck...
    Running on laptop listed below...
    Any suggestions out there? If not, any suggestions for a more reliable DAW?
    Thanks, in advance...
    Don
    Yosemite 10.10.2
      Model Name:    MacBook Pro
      Model Identifier:    MacBookPro10,2
      Processor Name:    Intel Core i7
      Processor Speed:    3 GHz
      Number of Processors:    1
      Total Number of Cores:    2
      L2 Cache (per Core):    256 KB
      L3 Cache:    4 MB
      Memory:    8 GB
      Boot ROM Version:    MBP102.0106.B07
      SMC Version (system):    2.6f59

    OK, that isn't quite the way to deal with replacing preferences. I'm afraid I don't know the exact locations for the files on Mac becasue I'm a Windows user, so you'll need to d a search (the files are hidden). You need to rename or delete InDesign Defaults and InDesign SavedData, which wil not be in the same folder, if you want to do this manually. You can do this automatically using a keyboard operation during application startup by pressing the four modifier keys (CMD, Control, Opt, Shift) immediately after launching ID. If you don't see a confirmation dialog, you were not fast enough with the keyboard. I'm on my laptop and don't have a link handy, but if you check the online help for setting preferences you'll find more information.
    Remove the Suitcase Plugin. It's a known source for this kind of problem.
    Peter

  • Remote management under Sharing will not allow me to add admin user

    I have just imaged my iMac lab to Lion. I am using Apple Remote Desktop 3.5. (I have used it for several years and know how to set it up and use it.) The problem I am having is adding my admin account to the list of users that are allowed remote management through sharing in system preferences.
    The user list shows every other account, but will not show my admin account. I have imaged labs each year and have never experienced this issue. Not sure where to go from here. I am able to log in to each of the systems using the missing admin account but can't add that user to authorize remote management as it isn't listed. The sytems have recently been updated to 10.7.4.
    For example, I have these accounts:
    Me (admin)
    User 1
    User 2
    User 3
    User 4
    When I go to system prefs>sharing>remote manage and click the Add to authorize only certain users, I only see User's 1-4. The admin account isn't listed...even if I am not currently logged into that account.
    *I have just updated to ARD 3.6.

    I can add "Administrators" under Remote Login just not Remote Management.

  • Will not allow me to change billing address

    I have have tried to change my billing information but I keep getting this same responce.... "There was a problem saving. Please try again.
    Address line 1, postal code, country code or Address line 1, city name, State Province, country code are required."
    when I try to buy a song I get the initial "the billing information does not match my zip code information of my bank"
    I checked my credit card and my bank, both have my latest address but for some reason Itunes does not see this or allow me to change it.
    can anyone help me with how I can get my address changed
    somehow I think I will have to call them to find out why it wont allow me.
    Thank you for any help.

    Ugh, I am having the same error. I moved two months ago and have already updated the new address with my credit card.
    I have tried updating my address in iTunes and on Apple.com. I get the same error. I have emailed iTunes support. I have called Apple customer service and I tried the online chat with customer service. No one can help and they all keep pointing the finger at someone else. I am getting the run around and it's driving me crazy.
    Did you ever get a solution to this error??

  • Settings will not allow me to change them

    My settings on my unrestricted iPhone 5s will not let me change them.

    What settings, specifically?  Is there an Exchange profile or work-related email added to the device?

  • What do I do if the new tab settings will not allow me to change my url preference?

    To Whom It May Concern,
    Currently when I open a new tab it automatically pulls up the site http://lab.search.conduit.com/HP/SH/?layid=72&gid=1068&gd=&ctid=CT3326234&octid=EB_ORIGINAL_CTID&ISID=M11DEDE1B-4324-401A-AC98-FE9D62A182FE&SearchSource=69&CUI=&SSPV=&Lay=1&UM=2&UP=SP797483EE-8A60-4FA2-BCCD-480173BFE31C
    I have no idea where this site came from and now I am unable to get my new tab setting back to showing the new tab page when I open a new tab. I've tried going to about:config, double clicking the browser.newtab.url and then trying to enter about:newtabpage for the url to open but for some reason it will not save that way and instead goes back to the setting of the above search engine.
    If any light could be shed on why the setting that I've entered isn't holding, I would very much appreciate it. Thank you.

    Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
    You can try these free programs to scan for malware, which work with your existing antivirus software:
    * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
    * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
    * [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
    [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
    Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
    Did this fix your problems? Please report back to us!

Maybe you are looking for