Will not close on another computer!

Question

On my machine, on the last screen of the presentation, it
closes when I click the javascript button. For good measure, I have
the button give only one try and "continue" if the user doesn't get
it right. I've published it so it closes the project at the end. It
works perfectly ... until someone else tries it. Not only will it
not close, but the navigation "x" button does nothing either.
Mitigating factors may be that the presentation is full full
screen (no IE borders or controls), the HTML code that
automatically launches the presentation also closes the browser.
Suggestions?

Answer 1

Hi LJezsik
Closing windows in Captivate is quite often a troublesome
issue. Unfortunately there is simply no single "One size fits all"
way to close the window that works 100% of the time. I see many
users struggle with bits and pieces of different JavaScript code. I
even used to offer some of my own. But the fact remains that
regardless of what you do, you won't be guaranteed that the window
will close.
So here is my new approach. As you have already done,
configure the ending action to be that of closing the project. Then
I simply insert a button that points to the last slide. The user
clicks the button, the last slide is visited, and (key point coming
up here) *IF* the window is capable of being closed, it closes!
Plain and simple.
Cheers... Rick