Will not convert a page to a PDF using quickbooks software

when using quickbooks, I usually print the packing list directly to a PDF, instead of printing paper copy.
it will no longer do this -
is this a QB problem or a adobe problem?

What is the error when you print to PDF?

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Adobe will not convert a Publisher file to PDF - it indicating an ERROR

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Please let us know the Adobe Application you are using and also the error message that you are getting.

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I have previously been able to convert Publisher and Excel files into PDFs using Adobe...but today it will not even recognize those files and will not convert them. why not? Is this really the only way I can get tech support for this product?

How are you trying to do the conversion. It sounds like you are trying to open them in Acrobat. It may be that your OFFICE did an update and PDF Maker is not working within those products. PDF Maker has to be active and working for you to open those files in Acrobat. You could also open the product and print to the Adobe PDF printer. If that works, then try the Acrobat menu from within the product. That menu is the PDF Maker product and has to work for what you are trying to do.
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1. I uninstalled reader 6.0.1 and rebooted. (all pdf became unassociated)
2. I deleted any acr*.tmp anywhere on my computer.
3. I deleted The 6.0 folder from the application updates path
4. I deleted the 6.0 folder from my install path.
5. I deleted the Adobe folder from my temp directory.
6. I ran CCleaner, cleaned app files and registry and repeated.
7. I rebooted and repeated step 6.
8. I opened Event Viewer, backed up and cleared all events from the log.
9. I installed 8.1.2 (all pdf became associated with Acrobat Reader)
10. Under Event Viewer/Application the event log displays: Product: Adobe Reader 8.1.2 -- Installation operation completed successfully.
11. Under Event Viewer/System the event log displays: The Windows Installer service entered the stopped state.
12. I tried to launch: the shortcut, a pdf and the exe file.
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Adobe is a company... do you mean Acrobat?
>subscription to Creative cloud cs6
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

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Will not convert a page to a PDF using quickbooks software

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