Will not install Premiere Pro CS6; will only "update"

I downloaded the Creative Cloud and tried to install Premiere Pro CS6 -- but it only gave me the option to "update" it (even though I do not have any verison of Premiere Pro in my Applications. Help!

Hi rachelrashley,
Please rename caps Folder from this location and then Relaunch AAM.
Windows:
C:\Program Files (x86)\Common Files\Adobe\
Mac:
Library/Application Support/Adobe/
Once done Premiere pro CS6 should show up in the AAM.
Regards,
Abhijit

Similar Messages

  • Premiere Pro CS6 will not shut down - this has occured since installing.

    Hello,
    I recently installed Premiere Pro CS6 and the program will not shut down normally, I have to always shut it down using the task manager.  Should I try re-installing the program?

    We cannot know. You are not providing any system information. Such issues are most of the time driver issues where certain DLLs are not released/ unloaded from memory.
    Mylenium

  • Adobe Premiere Pro CS6 will work under windows vista?

    Adobe Premiere Pro CS6 will work under windows vista?

    Hi,
    Thanks for posting on forum. Windows Vista is not a supported platform for Adobe Premiere pro CS6 but, you can try the installation on Vista and check if it gets installed on it. Also, if it gets installed you might face further issues while using the product.
    Thanks,
    Vinay

  • How to install Premiere Pro CS6 via Creative Cloud Desktop (32-bit-system)

    Hello community,
    I have used Premiere Pro CS6 as a Creative Cloud Version on my PC with windows xp. After upgrading to Windows 7 Premiere Pro is not longer available in Creative Cloud Desktop App because it is an older PC with 32bit-system. I have read that ist should be possible to install a former version but I haven't found out how it wörks. I'd like to install Premiere Pro CS6 on my windows-7-PC (32-bit-system).
    Thanks in forward helping me
    Henning

    Premiere Pro from CS5 onward is 64bit only
    Premiere Pro from CS4 and earlier is 32bit

  • I have the Creative suite 6 premium teacher edition installed on a mac and I want to install Premiere Pro and Photoshop ONLY on a separate macbook. How do i do this?

    I have the Creative suite 6 premium teacher edition installed on a mac and I want to install Premiere Pro and Photoshop ONLY on a separate macbook. How do i do this?

    Get the CS6 installation file and when you run it on the separate machine choose to install only the programs you wish it to have.
    CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  • IPhone 4s will not install the 7.0.3 Software Update.

    I have an iPhone 4s. It will not install the 7.0.3 Software Update (nor would it install the one prior). However, my friend who has the exact same phone, with at least double the pictures, and probably about 10 more apps, had no problem doing so, though she bought more storage anway and suggested I do the same. I bought the 10gb, for a total of 15 on my phone, deleted the few apps I had, and started to do backups to icloud.
    Not only are my images missing from icloud when I log in (even though when I check the icloud settings in my phone they should be backing up), but I still have not been able to do the Software Update. When I go to 'Storage and Backup' in my phone it says 'Total Storage: 15.0 gb', and 'Available: 2.3 gb'. These numbers never seem to change, regardless of doing backups and deleting things.
    Does anyone know why this is happening? Any help would be greatly appreciated.
    1. Why aren't my pictures there when I log in to icloud?
    2. Why can't I update my phone?
    Rhonda

    Having more storage in your iCloud account does not expand the storage on your phone.  If you don't have enough free space on your phone to update, you'll have to delete some data to do so (such as deleting all your music, then syncing it back to your phone after you update).
    Also, backing up your photos to iCloud only allows you to restore them to your phone later if you ever need to, it doesn't allow you to access the photos from iCloud.  It also doesn't give you more space on your phone as it only backs up your photos, it doesn't delete them from your phone.  If you want your photos in iCloud, turn on photo stream.  This will actually take more space on your phone, not less, as you will get a duplicate photo in your photo stream album to the one in your camera roll.
    If your storage isn't increasing as you delete data from your phone, try deleting your iCloud backup and backing up again.

  • I'm a new user and learning, I bought and installed Premiere Pro cs6.  I got a nice video clip but has a baby cried in the background and very annoying.  My question is, is this noise remover is separate from the cs6 or I need to get this software downloa

    I'm a new user and learning, I bought and installed Premiere Pro cs6.  I got a nice video clip but has a baby cried in the background and very annoying.  I have tried all of the sounds in Prem cs6 but didn't work. My question is, do I need to get a separate sound software download and install to be able to use it?

    In the CS versions, there was some audio capability in PrPro but you needed to get a separate audio program for major work. Lessening a baby definitely qualifies as major work. That's lessening, i dont mean eliminating. Adobe's audio program is Audition. There are others "out there'. In the CC versions one just downloads Audution also.
    Neil

  • Update for keynote will not install...how to remove update or ignore?

    How can I ignore an update for Keynote that will not install? I also have an update for my printer that I have installed 4 times but it still shows as needing to be installed?

    Try hiding the Keynote app in the Trash where the Mac App Store can't see it. Then try to redownload it from your Purchases list. You should get the most recent version available.

  • Can I install premiere pro cs6 from mac os x 6?

    Can i install premiere pro cs6 from mac os x 6?

    System requirements for cs6
    http://helpx.adobe.com/premiere-pro/system-requirements.html#Adobe Premiere Pro CS6 system requirements

  • Installed premiere pro cs6 trial - problems importing

    I have just installed Premiere Pro CS6 and when I import a video clip, the video comes across but no sound or even the sound track? is there a fix?

    I am having similar problems but I also cannot export from Ppro in Mpeg2 DVD.  I spent over three hours with an adobe rep trying to get a fix and even he couldn't do anything.  i now have a project that I cannot even get to DVD.  Anyone get a fix on this?

  • Premiere Pro CS6 will not install after uninstalling it?

    I was having a problem with Red Giant's Mojo plugin. Their preset would not show up in Premiere Pro CS6. The Red Giant tech told me to reinstall PPro. So I did the uninstall thing and now when I click to install PPro, nothing happens. I did things like restarts and repaired permissions, but nothing helps.Any ideas?
    Mac Pro 1,1 - Lion 10.7.5

    This is how I solved the problem:
    Been on the chat with Red Giant. They could not fix the problem. They told me to re-install Premiere Pro. That didn't help. The presets still did not show up. The Mojo preset file would not import. So what I did was, since the Mojo presets do show up in After Effects, I applied each preset to a clip. Took a screenshot of each one of the slider of where they were set in the effects control panel. Then went back to Premiere Pro, manually set the sliders for each preset that I made screenshots of. After each one I set, I did a save preset. Made a new bin and put all nine preset in the bin. It was a little time consuming but it got the job done.
    Hope this helps.

  • CC and Premiere Pro CS6 will not open

    I have downloaded and installed the app twice.
    I go into Creative Cloud and I can see Premiere Pro CS6 is an installed app but i can not click on it to run it.
    At this point is have spent an hour trying to run one app.
    I get no error it just does nothing.......
    Just want to try it... So far it is not looking good....

    What about the Program Files location? If you don't see it there, use the CC cleaner tool to uninstall the apps and then reinstall again. Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Thanks,
    Rameez

  • I installed Premiere Pro CS6 and do not know where it is located.

    Just like in the topic. I do not know how to run Premiere Pro CS6. Help pls.

    Windows or Mac, part of the Cloud or from the individual purchase link... and other questions
    -PPro Information FAQ http://forums.adobe.com/message/4200840

  • Can choose 5.1 in Audition CS6 for monitoring, but not in Premiere Pro CS6

    System: Z820, Win 7  Ultimate x64
    Audio: Creative SoundBlaster Recon3D PCIe, Altec Lansing 5.1 speaker system
    SW: Master Collection CS6
    I've been using Premiere Pro CS6 for a while now, but only for stereo video projects. I recently started working on a short film and needed 5.1 Surround Sound as well. I created a 5.1 surround track in Au, and have been able to monitor the sound and surround panning effects in Au during development. Here are the Audio and Channel Mapping settings I used to get my 5.1 to work so I could monitor it:
    As can be seen, I've chosen the default MME Device Class here, and all seems well. I have 6 channels identified and mapped to the right corners. I've also confirmed my Master Track in Au is 5.1 Surround. I exported a 5.1 WAV and imported it into Pr, into a 5.1 surround session, confirming that both the track where the WAV file landed and the Master are both 6 channels (and although the order is displayed differently, the content correctly mapped from Au into Pr).
    Now, my fun began. When I monitor the audio in Pr, I hear only Stereo. So, I check my channel mapping in Pr, as shown below:
    As can be seen here as well, I've chosen the 'default' Premiere Pro WDM Sound. I've learned that WDM is a newer version of MME and encapsulates all the functionality of MME. I'm not sure why Au uses MME and Pr uses WDM. However, as shown, with WDM chosen, I only have 2 channels in the mapping dialog to work with, not the 6 I have (and had in Au). Nothing I can do will produce those other four channels.
    As seen in the drop down captured in the above screen grab, I also have ASIO4ALL installed, but that too only shows 2 channels in both Pr and Au. Interestingly, when I hover the mouse over the speaker selection in the ASIO4ALL control panel, it only indicates there are 2 channels (but indicates that there are 6 INPUT channels). The Creative SBZ Series ASIO option is no better, providing only 2 channels.
    So, I was off to check my system settings, which are all shown below:
    As seen above, Windows knows there is 5.1 surround on the system, and the Test available  in the bottom left dialog proves that each speaker is configured and working correctly. Audition also knows there is 5.1 available on my system and uses it correctly as described earlier. However, Pr refuses to recognize this and as a result I am unable to monitor any 5.1 surround projects on my system. If neither Au nor Pr worked, then I'd mark it down as Sound Card or Driver issues, but since one Adobe product uses the system audio correctly, and the other doesn't, it leads me to believe that it is Pr who is at fault.
    So, my question is this: Why won't Pr recognize my 6 output channels like Au does?
    Any advice would be appreciated.
    Cheers,
    Shane

    ryclark, I believe you are correct in that Au uses MME while Pr uses WDM, but both MME and WDM (which, according to the Microsoft specification, encapsulates ALL of the MME capabilities, and expands on them) are 5.1 capable. I can play my export from Au as a 6 channel interleaved WAV file as well as an AC3 conversion  of that same file in both VLC and Windows Media Player and get the same 5.1 channel surround sound field I do from Au.
    After more research, I'm beginning to think this might be a result of the fact that Pr is 64 bit and Au is still 32 bit in CS5.5 and 6. I don't know if Au CC is 64 bit, but if it is, I'd be interested to know if what I am seeing is reproducible in the CC versions of Pr and Au (to eliminate the 64 bit vs 32 bit argument). Some have suggested that perhaps the standard SB driver is only 32 bit, although it 'supports' 64 bit supposedly, but maybe Pr just can't handle that 32 (faux 64) bit driver. A possibility.
    Thanks for the read and response. Seems lots of people are in this boat together. You have recommended elsewhere to use an external audio interface, but just to do 5.1 monitoring (I don't do any live recording to my PC, this if for movie sound post/mixing) sounds pretty clunky. At the least, I think I'd need not only an external audio device with at least 6 channels out, but a receiver to take those outputs, and 6 new audio speakers to connect to that AVR. I currently use my computer's soundcard, as you know, and your standard 5.1 powered computer speaker system attached to that. Not the best, I know, but at this point, I'm just going for surround, but THX, so it is sufficient ;-).
    Cheers,
    Shane

  • Cannot install Premiere Pro CS6 and Prelude - Losing my mind

    I've been trying for 3 days to find a solution to this problem. I know a lot of other people have had this problem but the solutions all seem different based on the interpretation of the summary report generated by the installer. I've tried dealing with Customer Support over the phone and they have absolutely no idea how to fix this. I've downloaded and installed the CS6 Production Premium. All apps install successfully except for Premiere Pro and Prelude. One option I read was to remove a few Adobe fonts (which I tried) and the problem still exists. Adobe Suport suggested uninstalling then reinstalling Air. Tried it and things still aren't working. I even tried installing in Safe Mode. I'm on a Mac running 10.6.8
    This is the summary:
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF015, DW063 ... WARNING: DS013, DW066 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 18 error(s), 6 warning(s)
    WARNING: DS013: Payload {298CF0B0-8B47-46DF-B726-8E4BFAD5432E} AdobeHelp 1.0.0.0 is already installed and the session payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {CD693E49-C5EF-4FA6-9037-9B636931C02B} AmericanEnglishSpeechAnalysisModels 1.0.0.0 is already installed and the session payload {C5CA53A2-E722-4D76-B5AC-71522CC48AB3} AmericanEnglishSpeechAnalysisModels 3.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
    WARNING: DW066: OS requirements not met for {42CED1DA-1C36-45D2-88C0-C32DB6B82B49} Adobe Premiere Pro CS6 6.0.0.0
    WARNING: DW066: OS requirements not met for {D094CE41-D4F5-473E-8915-B1D026CB193E} Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack 6.0.0.0
    ----------- Payload: {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} Adobe Media Encoder CS6 6.0.0.0 -----------
    ERROR: DF015: Unable to delete symlink "/Applications/Adobe Media Encoder CS6/Adobe Media Encoder CS6.app/Contents/Frameworks/AdobeXMP.framework/Resources"(Seq 647)
    ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 647)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Dynamic Link Media Server: Install failed
    ERROR: DW050:  - Adobe CSXS Infrastructure CS6: Install failed
    ERROR: DW050:  - Adobe Premiere Pro CS6: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Prelude CS6 Support: Install failed
    ERROR: DW050:  - Adobe ExtendScript Toolkit CS6: Install failed
    ERROR: DW050:  - Adobe Extension Manager CS6: Install failed
    ERROR: DW050:  - Adobe Bridge CS6: Install failed
    ERROR: DW050:  - AdobeHelp: Install failed
    ERROR: DW050:  - Adobe Prelude CS6_AdobePrelude1en_USLanguagePack: Install failed
    ERROR: DW050:  - AmericanEnglishSpeechAnalysisModels: Install failed
    ERROR: DW050:  - Adobe Media Encoder CS6: Install failed
    ERROR: DW050:  - Adobe Premiere Pro CS6 Support: Install failed
    ERROR: DW050:  - Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack: Install failed
    ERROR: DW050:  - Recommended Common Fonts Installation: Install failed
    ERROR: DW050:  - Adobe CSXS Extensions CS6: Install failed
    ERROR: DW050:  - Adobe Prelude CS6: Failed due to Language Pack installation failure

    Hi Mylenium. Yes it's me. I didn't want to pull Steve into this just yet hoping that there was an easier solution. I've gone 2 rounds now with Tech Support. The last advice they gave me was to uninstall all Adobe applications from my system, delete all the files that don't get removed when uninstalling (they gave me a whole list), run the Cleaner Tool, log in as the Root user and run the installer again. The same error came up so I'm starting to think that the problem may be more than an Adobe issue. Support told me to call back if the last solution didn't work and they would "send me to the next level". What a pain....

Maybe you are looking for

  • What are the pros and cons of the OEM video cards?

    I was configuring the order for a MP, but found out now that I can not run 2 - 24" LED screens unless I order 2 of the standard nVidia cards. I had wanted the faster ATI card but, that would not allow 2 of the new MDVI connections. So, what would I l

  • Can't send pictures with Messages, but I can receive them.

    While chatting with a friend I was trying to send him a picture using the native Mountain Lion chat client Messages. If he sends me a picture I first see a large grey rectangle with a progress indicator which gets replaced by the sent picture once it

  • JNI function name length exceeds linker support size?

    hi, JNI function names are Java_Package_classname_functionname. But i have a package+classname itself crossing 32 characters. i need to have more than one native function in the same class. so linker cannot distinguish these names. any workarounds? t

  • Any progess on the DRM error when changing versions; machines etc?

    Hi folks, I've recently changed PCs and having downloaded Digital Editions to the new machine, I can no longer open a .pdf that lives on a network drive that was bought and downloaded via my old machine (I get the oft-reported DRM error). Having look

  • Missing music?  or not...  help please

    Hi, I went into iTunes today, and things have become strange. Here are are some of the symptoms: . some songs now appear with the dreaded '!' exclamation mark . when I go into Explorer and look at my iTunes music folder (I have selected iTunes to man