Will not let me buy multipass

I have consistently purchased a multi pass for The Soup since 2010 without issue.  I went to purchase another after the last expired & it says I have purchased one already.  I have looked at my account & do not have any active multi passes.  I purchased the last one in October & not downloaded an episode since December.  What is the issue?  The system will not even let me renew after current expires as it has historically.  The button to purchase changes to purchased & is not accessible.  Checked my bank account & purchase history.  No multipass.  Same problem both on my Mac Mini & iPad.

If you can try going into your settings > iTunes and App Stores and tap on your apple ID and then View Apple ID
Sign in
Edit payment information ( its key to make sure you dont have any incorrect spaces tagged to the end of an entry. Try going through and dont copy paste anything just type in your answers and go slow and steady.
Post back if your unsuccessful.

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