Will not let me go to apple store
Will not allow me on itunes telling me the certificate for the server is invalid. How do I fix?
Go to Setttings>General>Date and Time>Set Automatically>On. Make sure that it is set for On and make sure that the time zone is correct.
If it is set to on, try turning it off, go back to the App Store and try again. If it still doesn't work, go back and set it to On again and go back and try the App Store again.
Similar Messages
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I used to have a apple id but when i got my macbook i changed it. Then i downloaded OS X and updates in my app store will not let me change my apple id back to my new one it just still uses my old one. What do i do?
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple Id to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new ID. -
FCPX crashed and I reported it here. Tom Wolsky suggested I trash prefs, perform an fsck, reboot and redownload FCPX from the App store. The reboot was okay but Safari will not let me access the App Store to redownload FCP. I'm running 10.6.8 but the App Store icon is grayed out. I get a "Safari doesn't recognize addresses starting with macappstore."
How do I get to the App Store to get FCPX back? I'm using the Trial version now.How are you linking to the App Store from Safari? From this page?
http://www.apple.com/finalcutpro/trial/ -
My xp version of iTunes will not let me communicate with the store
my xp version of iTunes will not let me communicate with the store, I did have an internet issue but has since been resolved. I think.
Unfortunately, you're not the only one. There are a lot of people experiencing the same problem after upgrading. Check out the many recommendations and suggestions throughout the forum. It's worth a look. Good luck!
Windows XP Pro -
HT2731 Why will not let you use an Apple ID for free when reseted
Why if you reseted a iphone 4 that already had an free Apple ID on it but when you try to make a other free Apple ID on the same iphone 4 but reseted it still will not let you get an new one
Hi,
Some ISPs (the people that supply your internet) have porr DNS servers meaning that sometimes that cannot resolve where an app is trying to connect to.
In System Preferences > Network > Advanced Button > DNS tab add 8.8.8.8 and 8.8.4.4 (two Google Public DNS servers)
If that does not work then go to the Apple Menu > About this Mac
In that Panel click twice on the line that tells you the Current OS versin.
It should change to the Build number (Another Apple Internal Counting of the OS version) and then show you the Serial Number.
If it is not present it will need "replacing" at an Apple Store or An Apple Authorised Service Provider.
The Number should be on the Logic/Motherboard.
If the board is replaced in a repair or refurbishment then the Number should be "flashed" to the new board.
If that does not seem to be the Issue have the Finder as the app in the Menu Bar
GO Menu > Go to Folder
Type etc/hosts into the Dialogue Box that appears.
This will show you a Hidden folder (etc) and a file called Hosts in it will be highlighted.
Right click the file and use the Quick Look Option to see the contents.
It should read like this if it is unalerted.
Some apps can change this file and you can have blocks to certain sites for certain apps listed.
If it lists Apple or Verisign then the iMessages App cannot register.
Let use know if this is the case and we can give further instructions.
9:31 PM Tuesday; April 9, 2013
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously -
Xp pc will not let me open the itunes store it faults and closes the store or tutorials
Dell XP will not let me reach the store or act on any tutorials. It faults and closes the shortcut to Itunes. I have the most current Qtime and just downloaded the store program.. According to the apple test for the store everything is up and running but it will not connect.
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
Dell Computer Corporation Dimension 8300
iTunes 10.7.0.21
QuickTime 7.6
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012A81406E14F10
Current user is an administrator.
The current local date and time is 2012-09-22 10:32:41.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA GeForce 6200
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.7.0.21 is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {D8D4748F-C04C-4432-8FCC-D1A6BE80F0B3}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Sep 22 09:54:35 2012
Lease Expires: Sun Sep 23 09:54:35 2012
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
iTunes has never successfully accessed the iTunes Store.Add me to the list. I just bought mine & can't log onto the Apple Store to rent/purchase. I can on my MBP.
I've had the same thing happen when I tried to enter my YouTube username & password. It wouldn't accept it. I thought it was a fluke w/YouTube. Apparently not so.
So, I can't buy or rent movies/TV shows. Exactly why do I want this gadget?
How about an update on the Apple site that just recognizes these problems & promise a fix?
Message was edited by: Randy Green -
I cannot get my IPAD to recognize my new Email with my Apple ID and it will not let me sign in
http://support.apple.com/kb/he37
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Apple TV will not let me log into iTunes Store
Hi, Any help appreciated! I have just purchased an Apple TV and it will not connect to my iTunes Store, it gives me the message "User Name or Password Incorrect" but they are NOT, I can log into the store through the Macbook without any problems, I have tried friends accounts and get the same message, Been on the phone to support for 2 hours NO HELP!
Add me to the list. I just bought mine & can't log onto the Apple Store to rent/purchase. I can on my MBP.
I've had the same thing happen when I tried to enter my YouTube username & password. It wouldn't accept it. I thought it was a fluke w/YouTube. Apparently not so.
So, I can't buy or rent movies/TV shows. Exactly why do I want this gadget?
How about an update on the Apple site that just recognizes these problems & promise a fix?
Message was edited by: Randy Green -
Messages and Facetime will not let me use my apple id
I recently downloaded Mountain Lion, and I actually got it to be able to have the Messages app, but when i tried to sign in with my apple id, it tells me everytime that "The server encountered an error processing registration. Please try again later." I have tried everything, and looked it up online, but every "solution" available doesn't work. My Date and Time settings are correct, and my apple id works on my iPhone 4s, but not my Macbook Pro (not working for Messages or FaceTime). This has been a problem for almost two months now, and I still can't find a solution, so please help! Thanks, Kate.
Hi,
Some ISPs (the people that supply your internet) have porr DNS servers meaning that sometimes that cannot resolve where an app is trying to connect to.
In System Preferences > Network > Advanced Button > DNS tab add 8.8.8.8 and 8.8.4.4 (two Google Public DNS servers)
If that does not work then go to the Apple Menu > About this Mac
In that Panel click twice on the line that tells you the Current OS versin.
It should change to the Build number (Another Apple Internal Counting of the OS version) and then show you the Serial Number.
If it is not present it will need "replacing" at an Apple Store or An Apple Authorised Service Provider.
The Number should be on the Logic/Motherboard.
If the board is replaced in a repair or refurbishment then the Number should be "flashed" to the new board.
If that does not seem to be the Issue have the Finder as the app in the Menu Bar
GO Menu > Go to Folder
Type etc/hosts into the Dialogue Box that appears.
This will show you a Hidden folder (etc) and a file called Hosts in it will be highlighted.
Right click the file and use the Quick Look Option to see the contents.
It should read like this if it is unalerted.
Some apps can change this file and you can have blocks to certain sites for certain apps listed.
If it lists Apple or Verisign then the iMessages App cannot register.
Let use know if this is the case and we can give further instructions.
9:31 PM Tuesday; April 9, 2013
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously -
I'm getting my "new" iPad on Friday. I'm replacing my "original" iPad (1). Since I preordered and will be receiving my iPad directly I will not be picking it up from the Apple store, so no set up from them. Can someone walk me thru what I must to do get my new iPad up and running. I want to transfer my info, apps, etc. to my new iPad but I also want to pass on my old one to a family member who uses the same computer. How shall I proceed? Thanks!
If you want everything that's on your current iPad onto the new one, then you can first copy all purchases off the iPad to your computer's iTunes via File > Transfer Purchases. You can then backup your current iPad and restore the new iPad from that backup (a list of what is included in a backup is in this article - it excludes music, videos, synced photos). As the backup doesn't contain the actual apps, just their settings and content, for the restore to work completely you'll need all the relevant apps in your computer's iTunes library - otherwise the restore won't be able to install the apps and therefore their content (which is one reason to do File > Transfer Purchases, if that doesn't copy them over then you can re-download them for free : http://support.apple.com/kb/HT2519).
The restore won't copy passwords onto a different device, so you will need to re-enter your email, router, and any website passwords onto the new iPad.
Depending on what you want to remain on the iPad, you can then either leave it as it is or log out of your account on it (tap on it in Settings > Store) and then wipe it via Settings > General > Reset > Erase All Content And Settings. -
I have been an Apple User for almost two decades and have had no problems with my G4 Powerbook, my Intel MacMini, nor several other Macs as well as Windows 7 machines. However, the IPAD2 poses a problem of unfathomable disgust with the concept and implementation of the Apple ID. There is one for the computer, there is one for support, and there is one for itunes, and possibly another one for apps. There are different passwords for each. I am continually faced with notification that my Apple ID is incorrect or the password is incorrect. I have to keep an Excel spreadsheet with all of this unnecessary NANNY State protection matched only in pervasiveness by the Federal government.
I am told that an Apple ID can never be destroyed and replaced. Who dreamed that one up? I am told I cannot use a password that has been used in the past year. Why? By whose authority? I am not a walking encyclopedia that remembers every telephone number he ever dialed. Thankfully my cheap LG clamshell telephone keeps numbers and talks to Ford Sync successfully.
Bottom line is that the IPAD has become almost totally useless since I cannot change the several necessary passwords to anything I can remember because they are not novel enough. I also never seem to be able to keep the Apple IDs straight as they are too numerous to remember and I don't want to remember them anyway. Why? Even if you enventually get the ID right you have the wrong password and have to go through a merry-go-round of emails to change the password to something you have already used in the past year which is not permitted.
Has anyone out there used a competitive device with less cumberson overhead? Surely this is not the best American technology can produce.
Thanks for your comments.
Ray ZacharyThanks to all who responded. You are all absolutely correct. However, this Ipad was a gift to my wife who was dying of cancer in the hospital and wanted some entertainment. So I started it out with her Apple ID. After she passed away I moved from Sacramento to Austin and eventually proceeded to get the Apple ID changed from my wife's to mine. Meanwhile when she was in the hospital I opened an Itunes account in my name to buy movies for her. That was the first mistake.
Then during the move to Austin I lost track of the IPAD and later found it and tried to use support but could not remember the proper ID. Later the folks at the Apple store helped me create a new and novel Apple ID that was unfortunately unlike any other.
The botom line is that I am stuck with three Apple IDs and three passwords. I am told by Apple there is nothing they can do about this as IDs cannot be changed or destroyed. I can quit using them or start a new account but when I try to do that the system keeps remembering too many things from the past and resists.
Even if I sold this Ipad and bought a new one, the system memory is still there.
I think the real problem is that destop and laptop computers are totally owned by an individual and that individual can control logins and passwords to his liking. IPADs and similar Apple products are different in that the corporation has built in their own intrusion detection schemes because of the relation to Itunes.
One thing I thought about is to open a new Itunes account pretendding to be a new customer with my regular Apple ID. Perhaps I could do the same with Apple Support.
Thanks for your comments.
RAZ -
Icloud will not let me enter new apple id or password
I changed my apple id because the email address was wrong. I want to get an icloud account but it still has the same old email address and won't let me enter a new one. I do not want to delete the account because I have been told it would also erase some of my contacts. How do I do this??? Frustrated in Southern California!!
Your contacts will be removed from your phone when you delete the account. Then (when you sign in again with your new ID) they will be put back.
-
Icloud will not let me change my apple ID, even though the ID is changed.
I changed my Apple ID and now my icloud won't let me change the ID under my settings...it just keeps saying "wrong Apple ID or password." Super frustrating.
Go to system preferences, icloud
Log out - It will ask you to delete the calendars appts etc.... (do not worry, once you change your id everything syncs back up) just click delete, you will see 2 more similar windows pop up, just delete. When you are finished, click on the icloud icon again and put in your new ID. It will ask what you want to sync and your done. -
I own a Toshiba and it will not let me update my Apple software. What can I do?
Every time I turn my PC on it prompts me to do an Apple Software update. I go through the motions and right before it is about to finish it says error occurred. If the problem persists please go to Tools and download it manually (which I have already tried of course). Please help!
Hey Mmiikkeedd,
Thanks for the question. I understand you are experiencing issues updating iTunes. The following article may help to resolve your issue:
iTunes: About the "A secure network connection could not be established" alert
http://support.apple.com/kb/TS1470
"iTunes could not connect to the iTunes Store. A secure network connection could not be established.
Make sure SSL 3.0 or TLS 1.0 is enabled in the Internet Options control panel, then try again."
If you continue to have issues, you might want to try the steps outlined in this article:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M. -
I have a ipod 1st gen and it will not let me make a apple id
i cant make a apple id on my iPod 1 gen how to reset it that is all i need
Just how are yo doing it and exactly what happens when you try?
You can connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software
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