Will not let me input redemption code for adobe photoshop element 13?

Having trouble inputting redemption code for Photoshop Element 13?

Thanks, I tried it, but that did not work.  Another Forum leader determined that I bought a WIN license and I have a MAC.  Not sure how that happened.  I have sent a message (hopefully given the absolute user unfriendly interface for any problems) to the Order folks.  If they don't reply, i will cancel the credit card charge.  That might get their attention.  What a terrible company.

Similar Messages

  • Redemption code for Adobe photoshop/premiere elements 11 does not work

    redemption code for Adobe photoshop/premiere elements 11 does not work

    I am having the same issue except that my premiere elements code worked great, but the photoshop elements key failed. Ugh.

  • Hi, I have all codes for Adobe Photoshop Elements 10 (MacOSX), but the product was loosed during the virus cleaning. I need the installation and activation of that. Could you help me please?

    Bonjour,
    J'ai besoin de votre aide pour installer et active mon Adobe Photoshop Elements 10, qui j'ai obtenu de ce site. J'ai un MacBook Air et les codes sont:
    < removed>  Photoshop 10
    < removed> Premières Elements 10 , mais je ne trouve pas  le photoshop lui meme pour le telecharger.
    Pouvez vous me donner un soutiens pour installer  ce produit?
    En remerciant en avance,
    j'attends votre aide.
    Galina Sibiliova
    [email protected]

    Ici:
    Download Photoshop Elements products | 13, 12, 11, 10
    But this is a user to user forum. Please don't ever post your serial numbers here. I've removed them for you.

  • Code isn't active for Adobe Photoshop elements

    When I put in the code for Adobe Photoshop Elements 13, this comes up "Oops! This code doesn't seem to be active. Please contact the retailer you purchased the card from, or use a different code. For more information contact Customer Support and order by phone".

    Have you contacted the retailer?
    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • Windows 7 will not let me update the driver for my iphone 4s so I can see it in iTunes. Any suggestions?

    Windows 7 will not let me update the driver for my iphone 4s so I can see it in iTunes. Any suggestions?

    You turned off all firewall and antivirus ? You could try downloading the update via a browser - what device are your trying to download the update for ? If it's an iPhone 4 :
    GSM / sim card model
    CDMA model
    Then in iTunes press and hold the shift key on Windows when clicking the Check For Updates button which should let you navigate to the downloaded file

  • Just bought pro with new os installed - will not let me run install disk for lexmark printer

    just bought pro with new os installed - will not let me run install disk for lexmark printer?

    Is that disc for Mac systems or Windows ?
    I suggest you visit Lexmark web site and download and install drivers for your exact printer manually.

  • My redemption code for Adobe Acrobat XI is not working. What do I do?

    My redemption code for Adobe Acrobat XI is not working. What do I do?

    Have you tried the steps listed here?
    http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

  • I have my redemption code but can't get the serial number for adobe photoshop elements 12 that I jus

    I'm trying to find out my serial number.  I have the redemption code but can't get the serial number for adobe photoshop elements 12 that I just purchased

    Hi KEsheppard
    Please refer the link below to get the help regarding redemption code and the serial number:
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    Let us know if it helps,
    Thanks!
    Gurleen Kaur

  • After entering the redemption code from Adobe Photoshop CC, I keep getting an error saying "This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help."

    Hi. I'm a Mac user. After entering the redemption code from Adobe Photoshop CC, I keep getting an error saying "This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help." What should I do?

    Did you purchase the software in another country than where you live?

  • I recently purchased a Go pro Hero 4 Black which included a voucher for Adobe Photoshop Elements 12. Is elements 12 discontinued if so, will I be able to downloadAdobe Photoshop Elements 13?

    I recently purchased a Go pro Hero 4 Black which included a voucher for Adobe Photoshop Elements 12. Is elements 12 discontinued if so, will I be able to downloadAdobe Photoshop Elements 13?

    LAdyshopgirl
    Premiere Elements 12 is no longer the current version of Premiere Elements. Premiere Elements 13 is. Probably Premiere Elements 12 is still in stock
    at online vendors. Whether these online vendors accept "vouchers" is questionable.
    You need to go by whatever the voucher says. It may be very specific for version 12 and be outdated at that. Is there an expiration date on the voucher.
    Is there an installation disc included with the camera? If so, does it give a redemption code or serial number that you are supposed to use to install the
    program?
    This is not Adobe. Rather a user to user forum.
    My first impression is that you may have an outdated voucher. And, the details of that voucher need to be read carefully.
    Please supply more information unless you opt to contact the seller of the camera for more details, especially if this "voucher" was a sales
    incentive for the selling of the camera.
    ATR

  • My serial number for adobe photoshop elements 12 and premiere elements 12 does not work

    My serial number for adobe photoshop elements 12 and premiere elements 12 does not work.  On adobe.com it shows that the serial number I received is associated with adobe photoshop elements 9 and premiere elements 9.  I have purchased those products in the past, but just recently upgraded to elements 12.  I can use the the photoshop organizer, but can't open the photoshop editor.

    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/

  • As good will gesture, we can help you with the upgrade for PSE 13. We would request you to place the order for Adobe Photoshop Elements 13 as an upgrade and then we will provide you the full version serial number for the same product against the new upgra

    I RECIVED AN EMAIL FROM ADOBE AS  :  As good will gesture, we can help you with the upgrade for PSE 13. We would request you to place the order for Adobe Photoshop Elements 13 as an upgrade and then we will provide you the full version serial number for the same product against the new upgrade order"  IS THIS UPGRADE FREE AND WHAT SHOULD I DO, HOW CAN I HAVE THIS UPGRADE?

    Compare with on-line stores. The full version is often cheaper than Adobe's upgrade price.
    See this example from Amazon, but check pricing in your own region.
    http://www.amazon.com/gp/product/B00N4OLCRO/ref=s9_simh_gw_p65_d4_i2?pf_rd_m=ATVPDKIKX0DER &pf_rd_s=desktop-1&pf_rd_r=0F1GED9546928YP3PHC0&pf_rd_t=36701&pf_rd_p=1970559082&pf_rd_i=d esktop

  • Hello I have lost my serial number for adobe photoshop elements. Bought from John Lewis last month. I did have it installed but had to uninstall but cannot find the any of the packaging etc plus did not register. What is the best way of getting it install

    Hello I have lost my serial number for adobe photoshop elements 13. Bought from John Lewis last month. I did have it installed but had to uninstall but cannot find the any of the packaging etc plus did not register. What is the best way of getting it installed again/replacement? Thanks

    Do you have the receipt? If you have proof of ownership, you _may_ be able to persuade Customer Support to help you out.  I imagine you would need to scan and email that proof if it works at all.

  • This serial number is not valid for Adobe Photoshop Elements 13

    I have purchased both Adobe Photoshop and Premiere Elements 13.  I received my serial numbers via email and on the Adobe site.  I am currently trying to install Photoshop and I have tried BOTH serial numbers (including copy and paste) and every time I am error message 'This serial number is not valid for Adobe Photoshop Elements 13"

    start here, Error "The serial number is not valid for this product" | Creative Suite
    if that doesn't help, contact adobe support, https://helpx.adobe.com/contact.html

  • I purchased a License for Adobe Photoshop Elements 13 plus Adobe Premiere Elements 13 and Adobe doesn't recognize the License Key, Adode customer services aren't interested.

    I purchased a License for Adobe Photoshop Elements 13 plus Adobe Premiere Elements 13 and Adobe doesn't recognize the License Key, Adobe customer services aren't interested, neither are Ebuyer.com.
    Where do I go next? Credit card company to ask for a refund?

    57dibbs
    Has you contacted the seller through its Customer Service?
    If that is the case and Customer Service has no idea of what you were given as a Product Key and how to use it, have you considered asking
    your question in the seller's forum (PC software section)?
    But, I have another idea for you to try first....are you involved in a student teacher purchase with prepaid card? If so, please click on the following link
    http://helpx.adobe.com/x-productkb/global/find-serial-number-student-teacher.html#card-sub mit-product-code
    and go to the section on "I received a prepaid card, and I need help". In that section go to "2" which is for
    "Submitting my product code and proof of eligibility to Adobe". You will notice there is a link to click on that
    is related to country. Make the appropriate choice and see if that solves the problem. You should see
    Visit the page listed on the back of your prepaid card to submit your code and proof.
    For customers inside North America, www.adobe.com/go/edu-validate
    For customers outside North America, submit through your region's customer portal below:
    Europe, Middle East, Africa | Germany | France | Spain | Italy | Netherlands | Czech Republic | Poland | Asia/Pacific | Korea
    Verification can take anywhere from 2 to 30 days to validate.
    If the above does not apply to you, then I would explore the seller forum for answers if you cannot get them from Adobe Chat or the seller's
    Customer Service. Getting your money back from the seller should be tried as soon as possible if you find no solution.
    Thank you.
    ATR

Maybe you are looking for

  • Getting Error while Installing Workflow Manager 1.0 on Sharepoint 2013 On-Prem server

    I am trying to install Workflow Manager 1.0 on our SharePoint Server 2013 which is On-Prem installation. The SharePoint Server 2013 is functioning correctly. During the installation of Workflow Manager 1.0 on the same SharePoint 2013 server, I receiv

  • Customize SearchResultList for BP Employee on CRM 7.0 Web UI

    - Hello Experts,        Hope you guys are doing fine,        Need your help on the following: I want to make the addess data for partners Employee (and just for this partner role) not to be displayed on the component "HEAD_SEARCH" - view "SearchResul

  • Keyboard not found

    IMac 2.8 GHz Intel core i5 / Mac OSx version 10.7.2 My apple bluetooth keyboard, after one year of use, is no longer being recognized by the bluetooth assistant nor the keyboard setup assistant. The keyboard battery indicator light illuminates as doe

  • "Error: There was a problem adding your media." when importing audio, video, images

    Hi there, I'm using Siena on a couple of machines: a desktop PC with Win8.1 and an 8" tablet running Win8.1.  On the tablet but not on the desktop, I receive the above error whenever I try to add an image, audio or video visual and then Add Media to

  • How to determine the position of a word in a line

    hello i want to know the position of a word on which caret is at present or the position of the selected word in a line displayed in the JEditorPane. for example, if this line is displayed Java is an Object oriented Language. if i select "an" then it