Will NOT let me purchase from iTunes, I switched cards, and then redeemed more gift cards. Now it will not let me buy even from my credit from cards.
switched cards, and then redeemed more gift cards. Now it will not let me buy even from my credit from cards.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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Hi, I have connected my iPhone 5 to iTunes, backed it up and then started the update but there was a problem, now my phone will not work, it asks to restore factory settings which I have tried 3 times, each time it says the device has an unknown error and the phone switches off. Please help.
Same thing happened with my iPhone 4S - no one is any help. Thanks Apple for such a crappy update! I've called Apple, they say the SIM card needs replacing, I go to my service provider they tell me nothing wrong with the SIM card - provider tells me I now need a new phone. Sheesh! If someone has a solution to this it would be greatly appreciated.
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atleast once in a week the slide to unlock will not work in my iphone 4 and this is happening from the day i have upgraded to ios7. to access my iphone i have to a switch off and then switch on. really frustrating never expected this from Apple.
Hello sivas_live
Try out the troubleshooting steps in the article to resolve issues with your touchscreen intermittent response.
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Regards,
-Norm G -
I just make a purchase on iTunes. My card were charged,but the transaction could not be proceed. How come?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I downloaded an album from iTunes on my iPad and then i synced it with iTunes it doesn't show the individual songs in my library just the album which opens another window. One of the albums won't even play the music. Will only open the "booklet" for the cd but not the music. Can you help?
Hello dannugget
Normally, if the songs showed that it is purchased then it is probably already in your library. If not check out the article below to walk you through downloading your past purchases. You may also want to check to see if you have Automatic Downloads turned on so that way next time you can get your tracks without having to plug in and sync.
Download past purchases
http://support.apple.com/kb/ht2519
iTunes Store: How to enable Automatic Downloads
http://support.apple.com/kb/ht4539
Regards,
-Norm G. -
Enter the Apple ID you want to use for iCloud in Control Panel > Network > Internet > iCloud.
Enter the Apple ID you want to use for store purchases (including iTunes in the Cloud and iTunes Match) in iTunes > iTunes Store.Welcome to the Apple community.
iTunes and iCloud and different accounts, you will need to delete both accounts from your device before adding the new details in their place.
For iCloud go to settings > iCloud, scroll down and hit the delete button. You can then sign back in using your correct details. For iTunes go to settings >store, tap your account ID and then sign out, you can then sign back in using your correct Apple ID. -
I purchased an album on my PC and then sync it to my iPhone but in my music library in my phone the song appeared twice. Also everytime I deleted the song from my phone and redownload the song from iTunes to the phone it reappears twice. How do I fix this problem?
I've had the exact same problem, but with 72 songs that I can't get off of my phone!
Also, I have the setting set so that my phone does not show music that has been purchase on iTunes but is not synced.
Any ideas? -
I tried downloading iTunes to my computer. It gives me an error where it says can not find iTunes Helper. I uninstalled all iTunes, restarted my computer, and then tried again. I keep getting the same error everyime. What can I do?
Apple Application Support was not found. Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again. Error 2 (Windows error 2).
Many thanks. That issue will be causing the iTuneshelper error message too.
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version). If the following link takes you to the WinRAR home page rather than the WinRAR downloads page, click the Downloads header in the box at the left of the WinRAR home page to see the trial version downloads:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
My credit card company called and said I purchased at iTunes store six times and the total is almost six hundred dollars,i'm in shock and some how my 5years old boy did it,i have no clue how he get in and able to get all the purchase,can I get refund?
Try here.
http://www.apple.com/support/itunes/
Bear in mind that you are not entitled to a refund of any type since the terms of the iTunes and App Store are "All Sales Final". That doesn't mean that you will not get a refund - you are just NOT ENTITLED to a refund.
I suggest that you watch what the 5 year old child is doing when he has the iPad.
kit lai wrote:
i have no clue
Obviously. -
When I start adobe Pro Extended it tells me my serial number is not valid. We purchased this number back in 2009 and never had a problem till now.
Hi Jeff ,
Please provide me the following information so that I can see what best can be done to get your issue fixed.
Are you using Acrobat 9 extended ?
How did you purchase your software ?Is it through some outside vendor or through Adobe?
In case you have purchased it from some outside vendor ,would recommend you to get in touch with them .
However ,referring the following link you can cross verify the serial number you are entering .
https://helpx.adobe.com/x-productkb/global/find-serial-number.html
Regards
Sukrit Dhingra -
how do sync a book that I have added as music to itunes on my iMac and then listen to this book on my iPhone. Itunes says the icloud status is waiting so the song(book) is in the process of being matched but has not yet been processed. (no help there)
Hi,
Why are you trying to add a book as music? It will not match as this only applies to music files. It will be uploaded if the bit rate is 96 Kbps or greater.
You should change media type to audiobook and you will be able to sync by wifi or USB.
Jim -
im trying to download songs from itunes to my pc, and then download onto my kindle fire and it keeps on giving me a error msg when trying to download songs on itunes?
Sync Session Failed to Start iTouch iOS5: Apple Support Communities
iphone could not be synced sync session failed to start...: Apple Support Communities
rissaleui562 wrote:
it says" the ipod "klarissaipodtouch" could not be synced because the sync session failed to start -
My airport seems not to be working anymore. I have internet but now I can't play music through Itunes remotely. Airport kept flashing amber. Now I have tried to reset it it only flashes briefly amber and then no more light and it seems disconnected?? Any help out there?
Unfortunately the Netgear DG834N router is rubbish with Macbook Pro's. I've had a few netgear routers, which were all good with my mac, which is why I bought the 'N' series one as an upgrade to the 'G' version, but basically it crashes my Mac constantly. I get the fade up grey screen forcing my to hard power off my book. everything freezes. It plain just doesn't work. wireless 'N' is still just in draft form and the difference between the Netgear and Mac version on the macbook pro just clash. Netgear haven't updated the firmware on the router since last year, so hopefully the will soon, but I've just gone back to my old 'G' version, and stuck the DG834N on ebay. I tried all the configs, with and with out security and no luck, it always disconnected, froze and crashed.
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Device does not work when I connect it to your computer to the iTunes program update requests and then gives me an error No. 21
Device does not work when I connect it to my computer to the iTunes program update requests and then gives me an error No. 21
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Error message (-51) keeps coming up when I try to send music from iTunes to my iPhone and then the music won't come over. How can I fix this message?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2
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