Will not let me sync my playlist after new purchases - sync test failed

error message from diagnostic:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Hewlett-Packard HP Pavilion dv9000 (EZ458UA#ABA)
iTunes 7.6.0.29
QuickTime 7.4.1
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.3.26
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number E72858419F57DA04
Current user is an administrator.
The current local date and time is 2008-06-19 10:50:29.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce Go 6150
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {0D1D1EA1-C577-4A0B-B332-F0F06E997127}
Description: Broadcom 802.11b/g WLAN - Packet Scheduler Miniport
IP Address: 172.16.205.238
Subnet Mask: 255.255.254.0
Default Gateway: 172.16.204.254
DHCP Enabled: Yes
DHCP Server: 172.16.204.254
Lease Obtained: Thu Jun 19 09:05:37 2008
Lease Expires: Fri Jun 20 09:05:37 2008
DNS Servers: 216.136.33.82
216.136.33.82
216.54.204.186
Adapter Name: {C3658844-9940-4DCE-B624-6D3323FE3076}
Description: NVIDIA nForce Networking Controller - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Feb 11 10:25:51 2007
Lease Expires: Mon Feb 12 10:25:51 2007
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-06-19 10:48:57.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.6.1),
E: HL-DT-ST DVDRAM GSA-4084N, Rev KQ09
Drive is empty.
** iPod/iPhone Connectivity Tests **
iPodService 7.6.0.29 is currently running.
iTunesHelper 7.6.0.29 is currently running.
Apple Mobile Device service 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPod nano (Second Generation) running firmware version 1.1.3
Serial Number: YM652P5NVQK
** iPhone/iPod Touch Sync Tests **
One or more sync tests failed.

Two things:
- Completely remove and reinstall the Apple software by the following.  That link provides a link for Win &.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
- If you still have a problem after restoring the iPod to factory defaults/new iPod you likely have a hardware problem. An appointment at the Genius Bar of an Apple store is then in order.

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