Will not load after reset!

I was having problems connecting to facebook chat so I shut my phone off and took the battery out, put it back in & now it will not fully load. This has never happened before & it won't shut off please help!

Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON (this is different from what you already did), remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Otherwise I recommend that you attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • My imac will not load after I enter my password. The only thing I get is the arrow from my mouse on top of a blank white screen.  Can anyone tell me what this is?  I've restarted and turned off several times.  I left it on in this state for 8 hours and

    My imac will not load after I enter my password. The only thing I get is the arrow from my mouse on top of a blank white screen.  Can anyone tell me what this is?  I've restarted and turned off several times.  I left it on in this state for 8 hours hoping it would reload and work.  No luck.

    Hello KCC4ME,
    You may try booting your Mac in Safe Boot, as it can resolve many issues that may prevent a successful login.
    OS X: What is Safe Boot, Safe Mode?
    http://support.apple.com/kb/HT1564
    If a Safe Boot allows you to successfully log in, you may have issues with one or more login itmes (while the following article is labelled as a Mavericks article, it is viable for earlier versions of the Mac OS, as well).
    OS X Mavericks: If you think you have incompatible login items
    http://support.apple.com/kb/PH14201
    Cheers,
    Allen

  • The app store will not load after downloading Mountain Lion.

    The app store will not load after downloading Mountain Lion. Anyone else having this problem. It works on the the admins acount on the computer but none others. All of the parnetal controls are off and it doesnt work. All i get from the app store is this.

    Yes. I have done everything. restarted, made sure there are no funny blocks or no permissions

  • PE 9 will not load after installing Elements 10

    Installed Elements 10 on Vista 64-bit.  Did not uninstall Elements 9.  Now PE 9 will not load; get window Adobe Premiere Elements.exe - No Disk.  There is no disk in the drive. Please insert a disk into drive\Harddisk2\DR2.  Tried disk 2 of 3 from package, nothing happens.

    Tried twice, PE9 still locked up both times - I think the intent is to have me try PE10, because that did work!!!
      From: Steve Grisetti
      Sent: Monday, January 02, 2012 7:09 PM
      To: cptiger
      Subject: PE 9 will not load after installing Elements 10
            Re: PE 9 will not load after installing Elements 10
            created by Steve Grisetti in Premiere Elements - View the full discussion

  • Tried to reinstall PS CS6 from download, will not load after download and install, need assistance

    I tried to reinstall PS CS6 from download, will not load after download and install, need assistance.
    Thank you.

    Thanks for the suggestion - but I eventually tried again and was able to contact via "chat" to someone qualified to help. The problem was that in my existing "bridge" - preference was (I think by default) - checked to startup in background on Login. I did not realize this - because I don't think I set it that way in the first place (maybe I did a few years ago) - and I could not see anything in task manager to suggest that bridge was running an application or any process - but when I learned this - I was successful in installing PS CS6.
    Yes, I'm still not on solid ground re: whether or not I want to change from "owning" the tool or renting it -- what concerns me is that is sounds like regardless of users wishes, Adobe is headed in this direction and will eventually make it financially more feasible to go that route. At the moment I think they are "asking" for everyone to get on their bandwagon, but who knows. They have a powerful set of tools, that they continue to support and advance - and along with those development and support costs, they also would like to make a profit - so I understand if their past marketing model is no longer sufficient.
    Thanks again.
    John

  • Firefox will not load after a update, even in safe mode

    I click on the firefox icon
    It starts to load with the hourglass on the mouse thig going, then it does not start. I tried in the safe mode,
    It will not load
    My Computer said it was updating fire fox just before that.
    I have removed all the cookies everywhere using that CC Cleaner
    I have restarted the computer

    Run the Firefox program once as Administrator (right-click: Run as Administrator).
    See also:
    * http://kb.mozillazine.org/Software_Update (Software Update not working properly)
    * [[Software Update Failed]]
    If that doesn't help then do a clean reinstall.
    Clean (re-)install:
    * Download a fresh Firefox copy and save the file to the desktop.
    * Firefox 4.0: http://www.mozilla.com/firefox/all.html
    * Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
    * Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    * Don't remove personal data if you uninstall the current version.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

  • Mac Mini will not load after recent update.

    My late 2012 model Mac Mini just had a software update and upon rebooting, my login name did not populate.  I rebooted again and now I get the gray screen with spinner and progress bar.  Once the progress bar loads I have just the spinner for a minute or so before it cuts off completely.  I use a wireless MAC keyboard and it will not load into safe mode when I try holding down SHIFT upon reboot.  Any suggestions?

    Try Safe Mode with a wired KB
    Use a PC KB if necessary
    http://support.microsoft.com/kb/970299
    Boot to recovery
    OS X: About OS X Recovery
    and try repairing the startup disk
    Next reinstall the OS

  • Aperture 2.1.4 update will not load after Snow Leopard update

    Has any one found the fix for aperture 2.1.4 update not loading after the installation of Snow Leopard. I to am also getting the alert "aperture 2.0 or later is required to install the update". I installed my copy of aperture 2.1 using the installer with no problems so the program is in the correct location. I've seen the posts related to this problem and it does not seem a fix has been found.

    Just ran into this myself. I did check to see if there was a preference to delete under ~/Library/Preferences and one is not created since 2.1 is never actually launched. 2.1 is sitting in the root of Applications and hasn't been renamed, but the 2.1.4 update just doesn't detect that it is there and just gives the alert "Aperture 2.0 or later is required to install this update."

  • Content of old emails will not load after Yosemite upgrade

    I recently installed Yosemite. All my old emails are still there, listed under the 'Sort by date' column, with sender, subject and the first few words showing.  but the content will not load. New emails are downloading and content showing fine. I have played around with all the settings in Mail Preferences Viewing  — download remote content etc — but nothing seems to work. I have also run "Verify Permissions", with no luck.  If I search for something through the Finder, and what I am searching for appears in an email, I can pull up the email that way and all the content loads fine. So the content is all there. It is just not showing up through Apple Mail. Any ideas?

    Check the Ask before closing setting in the Terminal preferences dialog.

  • Earlier messages will not load after 8.3 ios update

    The earlier messages will not load for imessage.  The clock turns as if it is going to load but it does not load and then the cursor drops to the bottom of the imessage...

    Not unless you've reported it directly to them (posting it here does not accomplish this as we are just users like you). I don't believe this is a problem with the update or a widespread problem; it seems to be a problem with individual devices. I'm not experiencing it on my 5S. The next step in user troubleshooting would be to back up and restore your software to see if this resolves it.

  • Safari will not load after installing OSX 10.7.5

    I recently replaced the hard drive and reinstall MAC OSX 10.7.5 and migrated the the data successfully. Did all the software updates. All software and apps work except Safari. Safari will not open. I did a few of the recommended tips on the discussion boards on here but none of them has worked. I went to ~/library/Preferences and put the com.apple.safai.plist on my desktop and tried relaunching safari. Same issue. I unistalled Safari from my applications folder using appzaper and then reinstalled it. Still same issue. One tip was to restore the system. Unfortunetly this system does not have a time machine backup so that will not work. What other tips do you all suggest i try? I'm currently running Safari version 6.0.2

    First, delete the Safari application.
    Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Reinstall Mountain Lion or Mavericks
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • Win 8.1 will not load after update from 8.0

    I have a M6-K010dx with win 8. Was fine for 2 years untill updated win 8.1. Now can not access nor recover or re-install win 8. Was purchased at Best Buy but was not given any software or keys. No keys on bottom. When trying to re-install system it says partistion is not there for use. I have tried to call Best Buy and they say I must buy new software and recovery disks. I have tried to boot from USB but will not do it. Have changed in bios for boot order. I do not have a USB DVD but cnan probably get one. If I DL ISO I will not have key to use.
    It would appear that as the screen flashes on and off that it may be a video driver problem but have no way of fixing if it is. Do not think I should have to buy new software as I paid for it at purchase and not sure if I did I could install from USB. Because of the lack of rercover partition not there I would think I was sold a defective system.
    Any help appreciated.

    Hi @guaranteed , 
    Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your Windows 8.1 not loading correctly after an update. Windows 8.1 is just an update and would not remove your partition.
    You can reinstall Windows 8 with any Windows 8 disk as long as it is the same version as yours. Windows 8 Home or Windows 8 Professional. It will install and update with no issues.
    You might want to look at this document on some different options.
    Hope this helps.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • Safari will not load after update to 5.0.1

    Ever since I updated my MacBook Pro (Intel Core 2 Duo, Leopard 10.5.8) all available software yesterday, including an update to Safari 5.0.1, nothing will load on Safari.
    It will get stuck in a perpetual load with the status bar not reaching further than the http://.
    I have tried EVERYTHING (well, it feels like everything) including totally uninstalling Safari and reinstalling. I've also deleted caches, reset every setting, checking that it's running in 32-bit, made sure it's not running with Rosetta, everything I could find on forums up to now.
    I have also tried reinstalling an older version and despite having deleted EVERY single Safari file from my computer, it keeps telling me that I have a newer version instaled so it won't downgrade (As an aside, that is RIDICULOUS, utterly ridiculous)
    Please please please help me as I need to use Safari and related programmes every day for work and this is making me very frustrated!

    Welcome to the forums!
    If your Safari won't open, one or more of the following procedures should fix it:
    1. Go to Home/Library/Safari/ folder and remove the following two files:
    • history.plist
    • lastsession.plist
    (Safari may not load properly If these two files are corrupted.)
    2. Go to Home/Library/Caches/Metadata/Safari/ and remove the contents of that folder.
    (These are just webhistory files and are not required for Safari to run. However, similar to preference files, problems can arise if they have become corrupt.)
    3. Locate the cookies.plist file that's located in the Home/Library/Cookies/ folder and remove it.
    (Again, faults in stored cookies may interfere with Safari's launch.)
    4. Check whether any of your third-party internet plug-ins may be interfering with the launch of Safari by carefully moving them to the desktop (do NOT delete them at this stage). You can find these in two places:
    Home/Library/Internet Plug-Ins/ folder, and Global plug-ins are located in the Macintosh HD/Library/Internet Plug-ins/ folder.
    Also look in Library/Input Managers where other third party add-ons may lurk. If you find a SIMBL folder, please note that some SIMBLE.bundles may require updating or possibly removal.
    Restart Safari and place them back in the correct folders, one at a time, closing and re-opening Safari each time. If you discover that one of them was causing the problem with launching Safari, trash it and download and install a fresh copy.
    Lastly, repair permissions.

  • Will not load after update

    I have an Imac DV with OS X 10.3. I turned it on the other day and after it loaded up, it said there were updates available. I had it install the updates and then when it tried to restart, it went through loading up until it got into the loading window part and then it stopped and will not go any farther. I have tried several times but it will not get past that part. I don't have any install discs. Anyone help? Thanks. Bob

    You're Welcome Bob!
    Without install discs, how, and when, did you upgrade to Panther 10.3.x?
    Was the iMac Firmware Update 4.1.9 installed, before the upgrade?
    Panther, is no longer available directly from the Apple Online Store, as Leopard 10.5.x, is the most up to date OS.
    But, if you know what to look for, a Full Retail Version, of the Panther Install CDs, can be purchased, at some online Apple retailers, Amazon, eBay, FastMac, HardCore Mac, AllMac, etc.
    Be sure not to purchase grey, upgrade or machine specific CDs or DVDs.
    Panther is only on CDs, not DVDs.
    The discs should look exactly like the images in the above links, and not say Upgrade, CPU Drop-in DVD, or "This software is part of a hardware bundle purchase - not to be sold seperately." on them.
    Additional info in these links.
    Using OS X Install CDs/DVDs On Multiple Macs
    What's A Computer Specific Mac OS X Release
    Software Update, Upgrade: What's The Difference?
    Caveat Emptor!
    If any are presently available, examine these items very carefully, and if in doubt, ask questions of the seller before purchase!
    Panther On eBay
    ali b

  • App Store will not load after upgrading to mac osx 10.7.2

    Upgraded my MacBook Pro to 10.7.2 and now App Store will not present any information... seems to hang trying to connect to the store.  This is just one symptom of issues after the upgrade... Outlook, Safari, KeyChain Access, etc all failing to load or to operate properly.

    Install the OS X Lion Update 10.7.2 Client Combo
    Then restart your Mac.
    If you still have problems, you may need to repair the startup disk.
    Use Lion Recovery to do that.

Maybe you are looking for

  • Limiting hard drive access?

    The capacity for iMovie 08 to automatically find new content across multiple hard drives is impressive. However, here is a situation I have: a consulting client has a Mac Pro with three internal drives and a multiple-drive external backup system, and

  • Sync confusion - is it just me ?!

    When sync'ing, we seem to be able to sync photo's to the iPhone, but not the other way around -ie: we've plugged the iPhone into other laptops / desktops, and added photo's to it but, when we connect it to its home laptop, iTunes offers only to resto

  • Created a package with packager for updates and install failed

    Brand new iMac with CC2014 installed. Created a package of just updates. When running the update package, installation failed. Any ideas anyone?

  • BADI or so for ATP in ISA

    Hello guys, we use CRM 4.0 with ATP check in R/3. I am looking for a BADI or other way to change the R/3 committed date at any basket refresh. Depending on customer, commited date and factory calendar, I want to add some days. The BADI I found is CRM

  • How to synch 2 different Itouch to one imac

    I currently have 2 Ipods Itouch. 1-3rd Gen running -Version 4.2.1 and using ITune V.10. I would like to kee using the existing version of ITune since the last time I tried to upgrade it really made a mess on me entire Library. 2-Ipod 4Gen running V.