Will not load OSX

so my mom was "putting pictures" on the PB and it crashed so she rebooted and ever since it gets to the loading OSX where the bar fully loads and then its a blue screen...so i did a reisntall of OSX and now whenever I boot it gets to the apple logo and the circle thing wont start...and its making this weird noise...ive also done the Disk Utility where it didnt find any problems
should i do a whole new install...reformat the whole thing while loosing all her data or is there another solution
thanks in advance

I would stop using it. There's a chance you can get data off if the drive has a little life left.
Then when you are ready, try the free demo of DataRescuell .
If the demo "sees" your stuff, you can purchase the full version to rescue the bigger files.
If that does not work, and the data is real important or expensive to replace, your only chance is an expensive Data Recovery service. They can remove data from dead drives. Otherwise, it's off to the store for a new hard drive, and start over.
Cheers!
DALE

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> On Jun 6, 2012, at 5:36 PM, Arpit Kapoor wrote:
> Re: After Effects will not load
> created by Arpit Kapoor in Downloading, Installing, Setting Up - View the full discussion
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Ashka wrote:
Apple has an update for Mail after OSX 10.5.6. to help users with Mail problems.
http://www.apple.com/support/downloads/
Best
Thanks very much.
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Welcome to the Apple Community.
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Will not load OSX

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