Will not open uninstalled reinstalled and still will not open?
When I click to Mozilla icon nothing happens. I uninstalled and reinstalled but the icon is still dead?
Ok, 6 hours later it's a fix for me!
Not sure if it'll work for you but it was quite simple.
Open Finder > (go) Computer > Macintosh HD (for me) > Users > Click once on the Home icon (main admin) > Get Info >
click on lock and authorise bottom right > click on cog wheel drop down > click on 'Apply to enclosed items' > OK
Close info window and try to open bridge
Did it work??????
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Safari will not load! Have uninstalled/reinstalled and still won't work
Hi everyone
I thought it would be a great idea to download AcidSearch so I could use Google (UK) in Safari. Unfortunately my Safari will now not load at all! I have deleted the SIMBL folders and also any reference to AcidSearch and still it won't work. I have also uninstalled and reinstalled Safari with no joy, and also even tried reinstalling AcidSearch.
Here is my crash report:
Process: Safari [1436]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 4.0 (5530.17)
Build Info: WebBrowser-55301700~2
Code Type: X86 (Native)
Parent Process: launchd [89]
Interval Since Last Report: 329127 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 166214 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2009-06-20 21:02:07.361 +0100
OS Version: Mac OS X 10.5.7 (9J61)
Report Version: 6
Anonymous UUID: 8B9A1C9F-6F67-4CA8-8A75-8E8B9F44C0D0
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000020
Crashed Thread: 0
Thread 0 Crashed:
0 libobjc.A.dylib 0x948ba688 objc_msgSend + 24
1 com.pozytron.AcidSearch 0x007826c3 +[ASAppLoader load] + 489
2 libobjc.A.dylib 0x948b2bdf callloadmethods + 214
3 libobjc.A.dylib 0x948ac0d3 load_images + 98
4 dyld 0x8fe02e38 dyld::notifySingle(dyldimagestates, mach_header const*, char const*, long) + 328
5 dyld 0x8fe0e7cf ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 287
6 dyld 0x8fe0e8c9 ImageLoader::runInitializers(ImageLoader::LinkContext const&) + 57
7 dyld 0x8fe02202 dyld::runInitializers(ImageLoader*) + 34
8 dyld 0x8fe0bbdd dlopen + 605
9 libSystem.B.dylib 0x965422c2 dlopen + 66
10 com.apple.CoreFoundation 0x950b25d3 _CFBundleDlfcnLoadBundle + 307
11 com.apple.CoreFoundation 0x950b2ef7 _CFBundleLoadExecutableAndReturnError + 567
12 com.apple.Foundation 0x936b51e3 _NSBundleLoadCode + 259
13 com.apple.Foundation 0x936b494b -[NSBundle loadAndReturnError:] + 331
14 com.apple.Foundation 0x936b47fa -[NSBundle load] + 42
15 com.apple.Foundation 0x936b47bd -[NSBundle principalClass] + 45
16 net.culater.SIMBL 0x004f92ac +[SIMBL loadBundle:] + 570
17 net.culater.SIMBL 0x004f8a02 +[SIMBL loadBundleAtPath:] + 269
18 net.culater.SIMBL 0x004f88b8 +[SIMBL installPlugins:] + 332
19 com.apple.Foundation 0x9368843a nsnotecallback + 106
20 com.apple.CoreFoundation 0x950e664a __CFXNotificationPost + 362
21 com.apple.CoreFoundation 0x950e6923 _CFXNotificationPostNotification + 179
22 com.apple.Foundation 0x93685690 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
23 com.apple.Foundation 0x9368eee8 -[NSNotificationCenter postNotificationName:object:] + 56
24 com.apple.AppKit 0x95c698ad -[NSApplication finishLaunching] + 515
25 com.apple.AppKit 0x95c69333 -[NSApplication run] + 83
26 com.apple.AppKit 0x95c36834 NSApplicationMain + 574
27 com.apple.Safari 0x000032a2 0x1000 + 8866
Thread 1:
0 libSystem.B.dylib 0x9654046e _semwaitsignal + 10
1 libSystem.B.dylib 0x9656adcd pthreadcondwait$UNIX2003 + 73
2 com.apple.WebCore 0x906ee584 WebCore::IconDatabase::syncThreadMainLoop() + 260
3 com.apple.WebCore 0x906ea409 WebCore::IconDatabase::iconDatabaseSyncThread() + 185
4 libSystem.B.dylib 0x9656a155 pthreadstart + 321
5 libSystem.B.dylib 0x9656a012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x96539286 machmsgtrap + 10
1 libSystem.B.dylib 0x96540a7c mach_msg + 72
2 com.apple.CoreFoundation 0x9510504e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x95105c78 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x96432298 CFURLCacheWorkerThread(void*) + 388
5 libSystem.B.dylib 0x9656a155 pthreadstart + 321
6 libSystem.B.dylib 0x9656a012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x965392ce semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x96540da5 pthreadmutexlock + 569
2 com.apple.Foundation 0x9368169c -[NSRecursiveLock lock] + 28
3 com.apple.Foundation 0x9368ff52 +[NSBundle bundleForClass:] + 66
4 com.pozytron.AcidSearch 0x0078bbfa -[PZFontView setUpFontMenu] + 215
5 com.apple.Foundation 0x93688e0d -[NSThread main] + 45
6 com.apple.Foundation 0x936889b4 _NSThread__main_ + 308
7 libSystem.B.dylib 0x9656a155 pthreadstart + 321
8 libSystem.B.dylib 0x9656a012 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xa05340a0 ebx: 0x0078e511 ecx: 0x948bb64c edx: 0x00000000
edi: 0x94904944 esi: 0x0058e690 ebp: 0xbfffec58 esp: 0xbfffec18
ss: 0x0000001f efl: 0x00010286 eip: 0x948ba688 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000020
Binary Images:
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0x91515000 - 0x91519fff libGIF.dylib ??? (???) <572a32e46e33be1ec041c5ef5b0341ae> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
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0x91a5f000 - 0x91a88fff libcups.2.dylib ??? (???) <1b0435164b9dc6c773d0b1f24701e554> /usr/lib/libcups.2.dylib
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0x91b4c000 - 0x91b86ffe com.apple.securityfoundation 3.0.2 (36131) <39663c9b6f1a09d0566305d9f87cfc91> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x91b87000 - 0x91c13ff7 com.apple.framework.IOKit 1.5.2 (???) <97b9f9d584f48891377f0481b9104434> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
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0x930dc000 - 0x9311bfef libTIFF.dylib ??? (???) <3589442575ac77746ae99ecf724f5f87> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x9311c000 - 0x9311cffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
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0x9311e000 - 0x9313bff7 com.apple.QuickLookFramework 1.3.1 (170.9) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x9313c000 - 0x9313cfff com.apple.Carbon 136 (136) <98a5e3bc0c4fa44bbb09713bb88707fe> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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0x93175000 - 0x932aeff7 libicucore.A.dylib ??? (???) <cac059ebdac7d9a63ee0f7a648c9f6cf> /usr/lib/libicucore.A.dylib
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0x93a2f000 - 0x93a3bffe libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
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0x94373000 - 0x943c2fff com.apple.QuickLookUIFramework 1.3.1 (170.9) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
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0x9485e000 - 0x94867fff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <d3180f9edbd9a5e6f283d6156aa3c602> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x948a5000 - 0x94985fff libobjc.A.dylib ??? (???) <7b92613fdf804fd9a0a3733a0674c30b> /usr/lib/libobjc.A.dylib
0x9498e000 - 0x94d2bfef com.apple.QuartzCore 1.5.8 (1.5.8) <a28fa54346a9f9d5b3bef076a1ee0fcf> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94d2c000 - 0x94d33ffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x94d34000 - 0x94d34ffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x94d6a000 - 0x94d75fe7 libCSync.A.dylib ??? (???) <9e3544fe087bb4dc760b7afe0850dd6c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x94d76000 - 0x94d7efff com.apple.DiskArbitration 2.2.1 (2.2.1) <75b0c8d8940a8a27816961dddcac8e0f> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x94d7f000 - 0x94daefe3 com.apple.AE 402.3 (402.3) <b13bfda0ad9314922ee37c0d018d7de9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x94dc7000 - 0x94dccfff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x94dcd000 - 0x94dfeffb com.apple.quartzfilters 1.5.0 (1.5.0) <22581f8fe9dd2cb261f97a897407ec3e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x94dff000 - 0x94e0efff libsasl2.2.dylib ??? (???) <bb7971ca2f609c070f87786a93d1041e> /usr/lib/libsasl2.2.dylib
0x94e1c000 - 0x94e8efff com.apple.PDFKit 2.1.2 (2.1.2) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x94e8f000 - 0x94ed8fef com.apple.Metadata 10.5.2 (398.25) <e0572f20350523116f23000676122a8d> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x94ed9000 - 0x94f65ff7 com.apple.LaunchServices 290.3 (290.6) <bdba267184df88bd5b8e2116ea903872> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x94f99000 - 0x95049fff edu.mit.Kerberos 6.0.13 (6.0.13) <804bd1b3f08fb57396781f012006367c> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x95073000 - 0x95091ff3 com.apple.DirectoryService.Framework 3.5.6 (3.5.6) <daa1307737197c7757f44f16370249dc> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x95092000 - 0x951c5fef com.apple.CoreFoundation 6.5.6 (476.18) <2d52bab73660117571bd6486dc318f8e> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x951c6000 - 0x951c7ffc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
0x951c8000 - 0x951c8ff8 com.apple.Cocoa 6.5 (???) <e064f94d969ce25cb7de3cfb980c3249> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x951c9000 - 0x951fbfff com.apple.LDAPFramework 1.4.5 (110) <cc04500cf7b6edccc75bb3fe2973f72c> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x951fc000 - 0x951fcffe com.apple.quartzframework 1.5 (1.5) <4b8f505e32e4f2d67967a276401f9aaf> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x951fd000 - 0x95263ffb com.apple.ISSupport 1.8 (38.3) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x95264000 - 0x953e3fff com.apple.AddressBook.framework 4.1.2 (700) <41a71b250286dc8d8bcee30784b894c8> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x95457000 - 0x954b1ff7 com.apple.CoreText 2.0.4 (???) <f0b6c1d4f40bd21505097f0255abfead> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x954b2000 - 0x954b2ffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x954b3000 - 0x9578dff3 com.apple.CoreServices.CarbonCore 786.11 (786.13) <9e2d85d52e5e2951aa4dd53c48ccc52f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x95793000 - 0x957f0ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x957f1000 - 0x958b8ff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x958b9000 - 0x959a1ff3 com.apple.CoreData 100.2 (186.1) <8fb61e1714a4b8d587ce97605ad32547> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x959a2000 - 0x959a2ffe com.apple.MonitorPanelFramework 1.2.0 (1.2.0) <a2b462be6c51187eddf7d097ef0e0a04> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x959a3000 - 0x959e1fff libGLImage.dylib ??? (???) <a6425aeb77f4da13212ac75df57b056d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x95b46000 - 0x95b7cfef libtidy.A.dylib ??? (???) <7b9fc90dc0d50da27a24f6f84ccdd7b7> /usr/lib/libtidy.A.dylib
0x95b7d000 - 0x95c2fffb libcrypto.0.9.7.dylib ??? (???) <9d714c92872a93dd127ea8556b2c8945> /usr/lib/libcrypto.0.9.7.dylib
0x95c30000 - 0x9642efef com.apple.AppKit 6.5.7 (949.46) <a80f8cb62f6bdcb3bed3c8675d55881d> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9642f000 - 0x964d3fec com.apple.CFNetwork 438.10 (438.12) <fde64bbb20532794396fb21911ccaa98> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x964d4000 - 0x964eafff com.apple.DictionaryServices 1.0.0 (1.0.0) <ad0aa0252e3323d182e17f50defe56fc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x964eb000 - 0x964f2ff7 libCGATS.A.dylib ??? (???) <211348279493364e9920adc86484cedd> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x964f3000 - 0x9651efe7 libauto.dylib ??? (???) <42d8422dc23a18071869fdf7b5d8fab5> /usr/lib/libauto.dylib
0x9651f000 - 0x96537fff com.apple.openscripting 1.2.8 (???) <572c7452d7e740e8948a5ad07a99602b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x96538000 - 0x9669fff3 libSystem.B.dylib ??? (???) <b47c8e6e45aef620730710a732bf1930> /usr/lib/libSystem.B.dylib
0x9676f000 - 0x96940ffb com.apple.security 5.0.5 (36371) <c13e0bb1acfdcf94be4d3ee118ef190e> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x96941000 - 0x96afdff3 com.apple.QuartzComposer 2.1 (106.13) <40f034e8c8fd31c9081f5283dcf22b78> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x96afe000 - 0x96b22feb libssl.0.9.7.dylib ??? (???) <8084593b773bec8f2b9614fd23c5ed73> /usr/lib/libssl.0.9.7.dylib
0x96b23000 - 0x96ba0feb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <5a4e6329f8dbca5dcd70924525afd24a> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x96bf0000 - 0x96c6aff8 com.apple.print.framework.PrintCore 5.5.4 (245.6) <03d0585059c20cb0bde5e000438c49e1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x96c6b000 - 0x9730bfe3 com.apple.CoreGraphics 1.409.3 (???) <25dceb14af3455b768f56e8765ecf3ca> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9743d000 - 0x97499ff7 com.apple.htmlrendering 68 (1.1.3) <fe87a9dede38db00e6c8949942c6bd4f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x9749a000 - 0x974c3fff com.apple.CoreMediaPrivate 15.0 (15.0) /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
If anyone has any ideas I'd be immensely gratefull as I miss my Safari!
Thanks in advance
BrianHi Johnynutz, <br/>First of all try to check that security software is not blocking Firefox. A new version may not be recognised, and in these circumstances before attempting to start Firefox always check in Task Manager that no instance of Firefox.exe or plugincontainer is left running.
Next It is probably worth seeing if you can open the Firefox profile manager, if so you may create a new profile for Firefox and try to restart it with that new profile. Standard reinstalls do not remove the profile (do NOT attempt profile removal unless you have backed it up)
* see [[Use the Profile Manager to create and remove Firefox profiles#w_creating-a-profile]]_creating-a-profile
If that fails then it is necessary to re-install firefox, and this time use a clean re-install. Note it is the program files that are being removed NOT the profile files. Do not use any option from Windows or Firefox that removes personal information, because that will destroy bookmarks and passwords etc.
* see [[Troubleshoot and diagnose Firefox problems#w_7-reinstall-firefox]]_7-reinstall-firefox
Try starting the new install with your original default profile,and the newly created one.
Please post back with how you get on. -
firefox was installing an update and i accidently hit the power button and so it shut down in the middle of the update. after i started my computer again, firefox would not start up. i tried to download it hoping the update would complete but it still would not start up when i clicked on the icon. so i tried to delete it and it would not delete said it was open, so i shut down and restarted the computer. then it deleted using the control panel remove program option. after that i logged onto IE to mozilla.org and downloaded it, afterward it still would not open up or connect to the internet.
Hi meekprm-
It sounds like you've tried to do the right thing- by uninstalling and then reinstalling. I'm hoping that you can look over the steps I usually suggest and see if there is anything different that may help you get a fresh version of Firefox installed.
* Get the latest version: http://www.mozilla.org/en-US/firefox/new/
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
* Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
* Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
* Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
Hope that helps! -
On one computer we downloaded the software but Illustrator will not start up. She even uninstalled it and reinstalled but Illustrator still will not boot.
if windows, right click the exe and click 'run as administrator'.
-
The last update has caused me nothing but problems. If I uninstall Firefox everything runs fine. With it installed I am having issues with all programs. They stop responding, I do school online and have to keep my laptop running, if this is not solved soon I will have to go elsewhere for a browser. I think it has something to do with this PC fix it thing, anyone else having this issue and know how to correct it?
Seems you have some malicious addons (ones in bold need to be removed).
'''Default Tab 2.0''' Remove
'''Safe Saver 0.91.29''' Remove
'''We-Care App 4.1.18.1''' Remove
'''Yontoo 1.20.02 (Inactive)''' Remove
You can remove these from Firefox button > Addons or the windows control panel
If you cant remove them your self, you may need to use ADWCleaner
* http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner
And delete a user.js file in the profile folder
* [[How to fix preferences that won't save]]
And if that still doesnt work, try to disable hardware acceleration and or try safe mode.
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]] -
Hi hope somebody can help? i have acrobat 6 pro, worked well for last two years but then just stopped working. Have reinstalled but still will not open, ronning windows 7. Help please!! Janice
Hey janicem42177174,
Adobe no longer supports the installation and use of Acrobat 6 as it is a very old version which is not compatible with Windows 7.
I would suggest you to please use the latest version of Acrobat i.e. 11.0.10 which is fully compatible with your OS with its enhanced features and functions.
You might download a free 30-day trial version of Acrobat from here:
Download Adobe Acrobat free trial | Acrobat XI Professional
Let me know how it goes
Regards,
Anubha -
I have had problems with iTunes lately it says iTunes was not installed correctly and to reinstall. I tried 3x and still will not. Now I get a message it can not start because MSVCR80.dll is missing reinstall to fix??
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
All non-Apple apps will not open on my phone. I restored as a new phone and still will not work
Hello there, KScotty.
The following Knowledge Base article offers up some great steps for troubleshooting apps installed on your iOS device:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I bought my wife an iPad for Christmas. We opened it today and it would not power on. We put it on the charger and it still will not power on. What do you suggest?
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom -
When I go to open lightroom a message pops up and says "lightroom encountered an error when reading from it's preview cache and needs to quit" I have already restarted my computer, that didn't do anything. I then uninstalled and then reinstalled and still getting the same response.
Open the folder containing your Lightroom catalog. Locate a folder with the extension .lrdata and delete that folder. Do not delete anything else. Then restart Lightroom. It will start building a new previews folder.
-
iTunes 11.2.2 for Windows x64 will not successfully install. Removed prior iTunes, and still will not install. 10.7 installs just fine, but constantly asks to upgrade to 11.2.2. Any Thoughts?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component won't install normally.
If needs be, the Microsoft Program Install and Uninstall Utility (MS Installer "Fixit") may be able to help force through the installation.
tt2 -
I have an alias file that will not delete or drag and it will not open to original file. I have tried everything I know and they still wont delete. Can someone please help me?
Check out KB Article: http://support.apple.com/kb/ht1526 You can't empty the Trash or move a file to the Trash
-
Illustrator has not been responding for over a week, I can't open or force quit it. I've already uninstalled, reinstalled, and deleted the preferences folder, but the icon in my dock seems corrupt and is causing the program to not respond and I can't delete it.
Tamara,
Did you reinstall using the full three step way (otherwise strange things may linger)?
Uninstall (ticking the box to delete the preferences), run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html
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