Will NOT play ANY DVD

I hardly ever used my DVD player/burner when I was on a PC but at least when I put a disc in it would PLAY. I have had my MacBok Pro now for 2 years and this whole time I have tried to play/burn a DVD maybe 5 times, each time the stupid thing ejects it right away, luckly I just went back to my PC and opened and burned the DVD there!
Looked up what the issues is with the macbook pro and its DVD FAIL, found many other people who have the exact same problem, even called Apple to see *** they are doing to fix this malfunction I was told that because my laptop was over one year old if I wanted to talk to anyone further I would have to pay 45 BLOODY DOLLARS, just to ask if Apple has any plans to help out the people who have purchased faulty laptops over the years  I mean this is obviously a major flaw  : /
Customer service with Apple = SUCK A@# money grabbing D*&KS!

As always the Apple Support Community come through with GREAT answers!
This is probably because we are all supposed to just give up and take the **** things in to their expensive genius bar, or call and pay them huge amounts of money just to ask for more clarity when their Online Support is so bloody vague and less then helpful! I'm not giving up and doing that, I'm giving up and buying a PC!

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