Will Not Preview clip in Log & Capture w/ Point&Shoot Camera

Hi, I am trying to capture from a point-and-shoot camera, the Canon ZR500. I have the camera hooked up with Firewire and FCP recognizes the camera. In Log & Capture, however, the clip playing on the camera will not preview in the window. When I hit capture now, I get the spinning beachball of death! I have tried different firewire cords. Sometimes it works, sometimes not. Help!

I am trying to capture from a point-and-shoot camera, the Canon ZR500.
Is this a still camera that can shoot video? If so, you will need to offload the files and convert them in another application, maybe something from Canon that only runs on a PC. Search for that camera model here on the forum, you may find some useful pre-existing threads.
bogiesan

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