Will not print b210 new black cartidge installed test run does not show black ink

It will not print, I replaced the black ink cartidge and it says it is full now, but when I ran a report, it doesn't record any black ink and it will not print. We have tried three differnent black 564XL ink cartidges.

lf you figure out what to do please share...We tried three different cartridges. It scans fine, but will not print.i I rebooted it several times too....what is the batch number on your cartridge?I'm wondering if it's just a bad baTch. We tried two different Staples stores, where did you get your cartridge?

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