Will not print black. ink cartridge is new. also shows low black level with new cartridge.

HP Photosmart C6180  all-in-one.  Will not print Black.  Also shows low black ink on ink level.  Cartridge is new and HP brand.
In printing colors, very light and has RED hue as there is no black.  Also two other cartridges show low ink when all the cartridges have been replaced.

Hi there,
Download and run the print and scan doctor located here (amoung resolving some things automatically it can give us a better idea of what is going on with the printer). Give the steps outlined a shot and let us know the results.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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