Will not print, show error (0x61011beb) General Printer Error.

I have had this printer since 2009 and have been very happy with it.  I am currently having an error show of (0x61011beb) General Printer Error with instructions to look in the Printer Documentation.  I am not finding anything that helps.  Any suggestions would be appreciated.

Hello , and welcome to the HP Forums, I hope you enjoy your experience! I see you're having 0x errors.  I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find your product number. Also, please include which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information and the product number we can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Also, do you have the same errors when you try to make a copy? Good luck and please let me know what you find. Thank you for posting on the HP Forums!

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