Will not print web pages or show them on print preview since upgraded to ver 4.0

when I try to print or click print preview I see a blank screen or just the first line at the top. When I click print I get a blank page.

I ran into same problem when I could not clear the print queue of my neighbor's Photosmart C5580 and had to reinstall the HP softwares. This happened serveral times when he printed email pages which contained embedded content.  The problem started after he installed IE9.  Reverting back to IE8 "fixed" the problem; that is the problem does not occur with IE8.  Also, found out from colleague that Norton support recomends uninstalling IE9 in these situations.

Similar Messages

  • 2 weeks ago, Firefox changed. It will not print graphics in a web page or show them in print preview. It also does not provide the ability to select options in "print forms". they are now grayed out.

    I am using www.investools.com
    It prints the graphics in the normal page fine
    but when I switch to prophetcharts, which loads javascript, the graphs do not display or print.
    The text on the left side of the display show but graphs do not, even when I reduce printing size to 30%.
    I am using an HP 8500 Pro Officejet.
    Everything works in IE fine (but I don't want to use IE).

    Hi ArielAce , thanks for getting back to me!
    I would recommend downloading and running the HP Print and Scan Doctor.
    Please keep me posted!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Firefox will not load web page (I also have Internet Explorer 8 installed).

    Fire Fox will not load web pages. It may have something to do with proxy settings but I have reset this to Auto-Detect which is where it has always been in the past but still nothing. Something has reset my proxy settings in the past which caused a similar problem but doesn't seem to be the issue this time. I have Internet Explorer 8.0 installed on computer right now and it seems to work.

    After looking into this further I checked firewall settings in Panda A.V. For Firefox they were set to Custom settings which effectively disabled it. I changed setting to Outbound only like Internet Explorer and other programs and Firefox seems to work fine now. Hope this helps others who have experienced this problem. I have teenage children who use computer a lot (Face Book, etc.) so the root of the problem may have been Malware, Adware, or something else but hopefully Panda has taken care of this.

  • Internet explorer will not open web pages

    HPw1858, Windows 7 connected to comcast cable. norton anti-virus program.
    Internet Explorer will not open web pages - refers to Domain Name Server missing or Error 403 (Forbidden) h30155.www.hp.com
    very frustrating. can you tell me what settings i need to change?

    y2ken wrote:
    You can try the Firefox web browser to see if you can then connect. Firefox is a better, faster, more secure browser anyway and will prompt you to transfer all your Favorites from IE.
    Firefox Download
    or
    Try the free Fix IE utility.
    FixIE Utility
    or
    You can try uninstalling IE8 then reinstalling it.
    Uninstall IE8
    I would take 'Y2ken's' advice and try Firefox.  I have used it for years with XP Pro and Ubuntu, Linux.  It definitely is more responsive.  Most of what is in IE8 was developed in FF several years ago.  FF was the first browser with tabs, for instance.
    Signature:
    HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
    HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
    HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
    HP Photosmart 7520 AIO
    ++++++++++++++++++
    **Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
    Intelligence is God given; Wisdom is the sum of our mistakes!
    I am not an HP employee.

  • I just upgraded to Lion and switched my web page from MobileMe to Godaddy. But since upgrading to Lion a video I placed on my web page no longer shows up. instead I get "plug-in failure". That didn't happen until the Lion Upgrade what do I do?

    I just upgraded to Lion and switched my web page from MobileMe to Godaddy. But since upgrading to Lion a video I placed on my web page no longer shows up. instead I get "plug-in failure". That didn't happen until the Lion Upgrade what do I do?

    What's the format of your video? That will give you a hint as to what plugin is failing (or missing).
    If you don't know, what's the URL of your site - it shouldn't take long for someone to work out the specifics.

  • New tab will not open web page

    *error message when opening firefox= "Could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory. Please check that this directory has no read/write restrictions and your hard disk is not full or close to full. It is recommended that you exit the application and fix the problem. If you continue to use this session, you might see incorrect application behaviour when accessing security features."
    *new tabs do not open web pages
    *plugin container.exe and updater.exe do not open or run

    Create a new profile as a test to check if your current profile is causing the problems.
    See "Basic Troubleshooting: Make a new profile":
    *https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
    See:
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
    Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
    See:
    *https://support.mozilla.org/kb/Server+not+found
    *https://support.mozilla.org/kb/Firewalls

  • How can I print web pages with HP psc 2175 printer?

    Hi,
    I'm having difficulty printing web pages with my HP psc 2175 printer. The printer spits out many pages before the actual page I want printed and then at times it doesn't print all of the section desired.
    In fact, when I copied one page the other day, saved it as a pdf file to my computer, opened the file and the document still would not print.
    Anyone have any idea what could be happening?
    Lee

    I have a strange issue - I am also using HP Envy 100 410A and its prints fine from iPad2. But when I try to print from my Gen 1 iPad, it goes thru the motions (shows the printer, allows to select which pages to print, double sided print etc.) but the printing actually doesn't hapen.
    Any suggestions?
    Thanks

  • Safari will not open web pages anymore on my MacBook.

    I am running Mac OSX 10.7.5 Lion, Safari 6.0.2.  Although I have had occasional problems with slow loading web pages in the past,  it wasn't until yesterday that pages stopped loading entirely. I am using my iPad to post this question. The iPad, my iPod Touch and my wife's MacBook (running the exact same software) are all working normally. I have re-cycled my modem and AirPort Extreme, but the problem still exists. One strange twist - I use Evernote to keep notes and as a journal. When Evernote was open and I was using Safari unsuccessfully, I noticed that Evernote had opened 2 web pages (Apple Support) in Evernote as notes! While investigating I found that in the Develop menu, the 1st item "Open Page With" shows "Evernote 5.0.4" but not Safari or anything else as an alternative. On the Safari Preferences Menu, General, the Default web browser shows Safari 6.0.2, but on the drop-down menu Evernote 5.0.4 appears as the alternate browser.I have sent a message to Evernote support, which may be answered in a few days if I'm lucky. I have deleted Evernote from the Extensions menu which did nothing - I can still open it as usual. I have also restarted the MacBook several times, tried signing on with a new ID to make sure that  there is no problem associated with my account. In this mode, Safari still did the same thing. The problem is somewhat irregular, since the first couple of pages will usually open after I close Safari, clear history and delete caches (I always do this and normally browse in the "private browsing" mode). Next step will be to send the Evernote application to the Trash. (notes are saved on the Evernote website and are also on my iPad). I noticed that some Safari users solved this type of problem by upgrading from Lion to Mountain Lion. This would be a last resort, but I wonder if I made some change with my DNS servers it could solve the problem. My IP is Comcast and the DNS servers, they say, are generated automatically.  Also, there is no problem with my wife's MacBook/Safari, so I'm not sure this would actually help. Any suggestions will be considered helpful since I have to solve this quickly due to an upcoming travel schedule.

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
    Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
    When you see the gray Apple logo, release the shift key.
    If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    *Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • My phone simply will not access web services despite showing EV symbol

    Please for the sake of god help me with this. I have searched this world wide web for the last five hours of the eve before returning to my college and i need to get this problem solved. My data usage is set to "On", and yet, i get a loading white web page that lasts forever.
    - YouTube opens, but not a single video shows up in the listings
    - the app store opens, but again, not a single app
    -Amazon Mp3, ditto
    I have tried a triple reset, a battery replacement, and even have chatted to random Palm reps from India, but nothing, even the latter, worked.
    Thanks!
    Post relates to: Pixi p120eww (Sprint)

    Try a different cable and a different charger. If neither fixes it you probably need a new battery. Apple will replace it for $80 in the US; I don't know what the charge is in other locations.

  • Stratosphere will not hold web page in memory

    I have looked at a few topics, but nothing seems to be quite on the money with the problem that I have, unless I have missed it.  I am a service technician and I receive calls for service through a simple webpage.  The page will show the customer and a phone number and other information.  When I click on the phone number to switch apps to the phone and call the person, the phone will automatically take me back to the web app which is great.  The problem is, it always has to reload the web page.  And while that wouldn't be so bad, the biggest problem is that it loads one from history.  I am usually sent back to a call I have already completed and I have to refresh the page, or log out and back in to the website.
    This is very frustrating as low signal areas take quite a while to load even a simple web page.  Is there any way to make the web browser dominant over other apps and have it keep its memory rather than the need to reload a web page from the history?  I've tried clearing cookies and history but unless I do that after EVERY call it will take me back to a dead page rather than where I just was.

    Sometimes it could be a coding issue.. Try clearing cache and cookies.
    Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
    Note: ''This will temporarily log you out of all sites you're logged in to.''
    To clear cache and cookies do the following:
    #Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
    #Under "Time range to clear", select "Everything".
    #Now, click the arrow next to Details to toggle the Details list active.
    #From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
    #Now click the ''Clear now'' button.
    Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
    Did this fix your problems? Please report back to us!

  • Adobe Acrobat Pro 9.1.3 will not convert web page to Pdf

    While using Acrobat 9.1.3 Pro, I cannot convert web pages to PDF format.
    the output is garbled and text is cyrillic or backwards.
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    You do not have all the fonts embedded, but the basic document looks fine. There is an issue withe the printer setup in your browser that is leading to part of the page running off the paper - but that is a browser issue and not Acrobat. In some cases, a simple fix is to print as landscape.

  • Cursor will not open web page icons after upgrade, icons are not changeing cursor and page sliders not working. .

    Hi ,
    Since I upgraded none of the web pages I visit will function correctly. In Yahoo mail I cannot opem the search box, Similiary in Google I have the same problem, In addition other icons are not recognised as the curson does not change and my page sliders do not work.
    I am using Vista on a Toshiba laptop

    Hi ,
    Since I upgraded none of the web pages I visit will function correctly. In Yahoo mail I cannot opem the search box, Similiary in Google I have the same problem, In addition other icons are not recognised as the curson does not change and my page sliders do not work.
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  • Will not close web page even when I close Firefox

    Web pages will not close, there is not red or black x to close on website. Have to use back button and no matter how many times I click it, it will not remove it. So I close Firefox. Next day when I open it there is the web page still there. HELP!

    * Websites remembering you and automatically log you in is stored in a cookie.
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  • Device Central will not load web pages

    Started using Device Central to view a web site I'm designing
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    Right but like so many things, what works for you does not
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  • Nokia 5530 will not open web page

    Hi everyone,
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    Solved!
    Go to Solution.

    sollie wrote:
    Ive done this and it worked too now my only problem is, when i go to connect online my phone is to give me the option of which server i wanted to connect through eg meteor/eircom/other etc but now it is just going straight through meteor and using my credit, i have configured my phone to eircom and when i go into connectivity settings it will connect through that server then but not if say i just go directly to facebook app.
    im not very technically, sorry so if i worded some things wrong i apolgise
    It's oke. In Facebook options set your accesspoint to always ask before connecting aswell as other apps like your browser, etc..... Change packet-data settings from when available to when needed.
    ‡Thank you for hitting the Blue/Green Star button‡
    N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

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