Will not read in itunes

Please help my ipod will read in my computer but not in itunes

Did you try to connect in recovery mode, explained in this article? iOS: Unable to update or restore

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    Please anyone with technical knowledge HELP ME.
    The basic problem is that my 4th Generation Ipod will not mount into Itunes.
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    I have also run the Ipod Diagnostic in Itunes and everything seems fine (I have included the report if anyone can please understand it)and at the very bottom it states that the Ipod is truly Mounted. WELL ITS NOT
    I really am getting desperate now as this is the same on both my Desktop and Laptop and I am getting very close to throwing the whole thing out along with all the rest of my computer equipment.
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    DIAGNOSTIC REPORT
    Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
    FUJITSU SIEMENS AMILO PRO V2030
    iTunes 7.0.2.16
    iPodService 7.0.2.16 is currently running.
    iTunesHelper 7.0.2.16 is currently running.
    Current user is an administrator.
    Connected Storage Devices:
    IDE\DiskFUJITSUMHV2040BH______________________00000025, Bus Type ATA, Bus Address [0,0]
    USBSTOR\DiskApple__iPod___________1.62, Bus Type USB
    Universal Serial Bus Controllers:
    VIA Rev 5 or later USB Universal Host Controller, PCI bus 0, device 16, function 0. Device is working properly.
    VIA USB Enhanced Host Controller, PCI bus 0, device 16, function 4. Device is working properly.
    IEEE 1394 Host Controllers:
    Texas Instruments OHCI Compliant IEEE 1394 Host Controller, PCI bus 0, device 12, function 2. Device is working properly.
    Connected Device Information
    PAUL'S IPOD (E:\), iPod with Click Wheel running firmware version 3.1.1
    Serial Number: JQ447113PQ7
    Bus Speed: 61440
    The last connected iPod serial number: JQ524ER2S41.
    The iPod Service Logging Information:
    [SERVICE: 0xDA8,09:16:59 INFO] Started C:\Program Files\iPod\bin\iPodService.exe (Sat Nov 18 09:16:59 2006)
    [SERVICE: 0xDA8,09:16:59 INFO] ##### iPodService starting as a service, version: 7.0.2.16
    [SERVICE: 0xDB8,09:17:00 INFO] Got signaled to go ahead... Starting device manager!
    [SERVICE: 0x4F0,09:17:00 INFO] Listener Window created
    [SERVICE: 0xDB8,09:17:02 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0xDB8,09:17:02 INFO] device \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0xDB8,09:17:02 INFO] device is an iPod
    [SERVICE: 0xDB8,09:17:02 INFO] type 0x7 drive 0x1 partition 0x0
    [SERVICE: 0xDB8,09:17:08 INFO] [-1] set waiting to mount = 1
    [SERVICE: 0xDB8,09:17:08 INFO] [1] Assigning session 0
    [SERVICE: 0xDB8,09:17:08 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
    [SERVICE: 0xDB8,09:17:08 INFO] [1] added state machine 1 to m_objDeviceIdMap
    [SERVICE: 0xDB8,09:17:08 INFO] [1] added device number 1 to m_objDeviceNumberMap
    [SERVICE: 0xDB8,09:17:08 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_vctDeviceInterfaces
    [SERVICE: 0xDB8,09:17:08 INFO] [1] input #0 from src #0
    [SERVICE: 0xD24,09:17:08 INFO] [1] input #0
    [SERVICE: 0xD24,09:17:08 INFO] [MACHINE 1 INPUT #0] - (HDW) Interface Arrival
    [SERVICE: 0xD24,09:17:08 INFO] [1] progress state is 2, Waiting to mount = 1
    [SERVICE: 0xD24,09:17:08 INFO] [1] progress is now 2
    [SERVICE: 0xD24,09:17:08 INFO] [1] progress is now 2
    [SERVICE: 0xD24,09:17:08 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
    [SERVICE: 0xD24,09:17:08 INFO] [MACHINE 1 ACTIONS] - {Connected}
    [SERVICE: 0xD24,09:17:08 INFO] [1] SCSI Inquiry attempt #0
    [SERVICE: 0xD24,09:17:08 INFO] VendorId: Apple
    [SERVICE: 0xD24,09:17:08 INFO] ProductId: iPod
    [SERVICE: 0xD24,09:17:08 INFO] revision: 1.62
    [SERVICE: 0xD24,09:17:08 INFO] vendor bytes:
    [SERVICE: 0xD24,09:17:08 INFO] 02 01 00 00 00 00 00 00 00 05 00 13 12 00 00 00 00 00 00 00
    [SERVICE: 0xD24,09:17:08 INFO] [1] firmware version: 1.62 (0x13E)
    [SERVICE: 0xD24,09:17:08 INFO] [1] Power State: Not Powered
    [SERVICE: 0xD24,09:17:08 INFO] [1] Checkpoint attempt #0
    [SERVICE: 0xD24,09:17:08 ERROR] Did not find first letter of stage
    [SERVICE: 0xD24,09:17:08 INFO] [1] serial number 000A270002BF5F21
    [SERVICE: 0xD24,09:17:08 INFO] [1] *** CONNECTED - Sending event out, device session 0.
    [SERVICE: 0x4F0,09:17:11 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x4F0,09:17:11 INFO] [VolumeArrive] mask = 0x1C
    [SERVICE: 0x4F0,09:17:11 INFO] looking up device # for \\.\E:
    [SERVICE: 0x4F0,09:17:11 INFO] type 0x7 drive 0x1 partition 0x1
    [SERVICE: 0x4F0,09:17:11 INFO] iTunes device #1 found with drive letter E, mask 0x10
    [SERVICE: 0x4F0,09:17:11 INFO] [1] set waiting to mount = 0
    [SERVICE: 0x4F0,09:17:11 INFO] [1] input #1 from src #0
    [SERVICE: 0x52C,09:17:11 INFO] [1] input #1
    [SERVICE: 0x4F0,09:17:11 INFO] looking up device # for \\.\D:
    [SERVICE: 0x4F0,09:17:11 INFO] type 0x2 drive 0x0 partition 0xffffffff
    [SERVICE: 0x4F0,09:17:11 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
    [SERVICE: 0x4F0,09:17:11 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x4F0,09:17:11 INFO] type 0x7 drive 0x1 partition 0x0
    [SERVICE: 0xDB8,09:17:11 INFO] [VolumeArrive] mask = 0x1C
    [SERVICE: 0xDB8,09:17:11 INFO] looking up device # for \\.\E:
    [SERVICE: 0xDB8,09:17:11 INFO] type 0x7 drive 0x1 partition 0x1
    [SERVICE: 0xDB8,09:17:11 INFO] iTunes device #1 found with drive letter E, mask 0x10
    [SERVICE: 0xDB8,09:17:11 INFO] [1] set waiting to mount = 0
    [SERVICE: 0xDB8,09:17:11 INFO] [1] input #2 from src #0
    [SERVICE: 0x4EC,09:17:11 INFO] [1] input #2
    [SERVICE: 0xDB8,09:17:11 INFO] looking up device # for \\.\D:
    [SERVICE: 0xDB8,09:17:11 INFO] type 0x2 drive 0x0 partition 0xffffffff
    [SERVICE: 0xDB8,09:17:11 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
    [SERVICE: 0x52C,09:17:11 INFO] [MACHINE 1 INPUT #1] - (HDW) Volume Mount
    [SERVICE: 0x52C,09:17:11 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
    [SERVICE: 0xDB8,09:17:11 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0xDB8,09:17:11 INFO] type 0x7 drive 0x1 partition 0x0
    [SERVICE: 0x52C,09:17:11 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x52C,09:17:11 INFO] [MACHINE 1 ACTIONS] - {Mounted}
    [SERVICE: 0x52C,09:17:11 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x52C,09:17:11 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x52C,09:17:14 ERROR] Did not find first letter of stage
    [SERVICE: 0x52C,09:17:15 INFO] [1] OS says filesystem is FAT32
    [SERVICE: 0x52C,09:17:16 INFO] [1] ===== iPod Touch Wheel =====
    [SERVICE: 0x52C,09:17:16 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x52C,09:17:16 INFO] 9:17:16, year 2006, day of yr. 321, GMT offset 0 isDST 0
    [SERVICE: 0x52C,09:17:16 INFO] [1] progress is now 0
    [SERVICE: 0x52C,09:17:18 INFO] [1] *** MOUNTED - Sending event out, device session 0.
    [SERVICE: 0x52C,09:17:18 INFO] [1] Auto-launch iTunes DISABLED
    [SERVICE: 0x4EC,09:17:18 INFO] [MACHINE 1 INPUT #2] - (HDW) Volume Mount
    [SERVICE: 0x4EC,09:17:18 INFO] ** CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:18:21 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:18:21 INFO] [1] input #3 from src #0
    [SERVICE: 0xD24,09:18:21 INFO] [1] input #3
    [SERVICE: 0x4F0,09:18:21 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:18:21 INFO] [1] input #4 from src #0
    [SERVICE: 0x4EC,09:18:21 INFO] [1] input #4
    [SERVICE: 0x4F0,09:18:21 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:18:21 INFO] [1] input #5 from src #0
    [SERVICE: 0x52C,09:18:21 INFO] [1] input #5
    [SERVICE: 0xD24,09:18:22 INFO] [MACHINE 1 INPUT #3] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:18:23 INFO] Connection Detection Status - 0x1806002, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xD24,09:18:23 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0xD24,09:18:23 INFO] [1] progress is now 1
    [SERVICE: 0x4EC,09:18:23 INFO] [MACHINE 1 INPUT #4] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:18:24 INFO] [MACHINE 1 TRANSITION] - {Mounted} ==> {Unknown}
    [SERVICE: 0x4EC,09:18:24 INFO] Connection Detection Status - 0x1806002, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x4EC,09:18:24 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x52C,09:18:24 INFO] [MACHINE 1 INPUT #5] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:18:24 INFO] [MACHINE 1 ACTIONS] - {Unknown}
    [SERVICE: 0x52C,09:18:24 INFO] Connection Detection Status - 0x1806400, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x52C,09:18:24 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0xD24,09:18:24 INFO] Connection Detection Status - 0x1806400, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xD24,09:18:24 INFO] [1] *** DISCONNECTED - Sending event out, device session 0.
    [SERVICE: 0xD24,09:18:24 INFO] [1] progress is now 0
    [SERVICE: 0xD24,09:18:24 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0x4F0,09:18:38 INFO] [VolumeRemoved] existing mask 0x10, arrive mask 0x10
    [SERVICE: 0x4F0,09:18:38 INFO] [1] value = 1
    [SERVICE: 0x4F0,09:18:38 INFO] [1] input #6 from src #0
    [SERVICE: 0x4EC,09:18:38 INFO] [1] input #6
    [SERVICE: 0x4EC,09:18:38 INFO] [MACHINE 1 INPUT #6] - (HDW) Volume Unmount
    [SERVICE: 0x4EC,09:18:38 INFO] [1] progress is now 3
    [SERVICE: 0x4EC,09:18:38 INFO] [1] Setting progress to 3
    [SERVICE: 0x4EC,09:18:38 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:18:38 INFO] [InterfaceRemoved]
    [SERVICE: 0x4F0,09:18:38 INFO] [1] value = 0
    [SERVICE: 0x4F0,09:18:38 INFO] removed device number 1 from m_objDeviceNumberMap
    [SERVICE: 0x4F0,09:18:38 INFO] [1] input #7 from src #0
    [SERVICE: 0x52C,09:18:38 INFO] [1] input #7
    [SERVICE: 0x4F0,09:18:38 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:18:38 INFO] [1] Progress state is 3, Waiting to disconnect = 0
    [SERVICE: 0x4F0,09:18:38 ERROR] device number 0 exists, but isn't in m_objDeviceNumberMap!
    [SERVICE: 0x4F0,09:18:38 INFO] removed device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" from m_vctDeviceInterfaces
    [SERVICE: 0x4F0,09:18:38 INFO] [1] input #8 from src #0
    [SERVICE: 0xD24,09:18:38 INFO] [1] input #8
    [SERVICE: 0x52C,09:18:38 INFO] [MACHINE 1 INPUT #7] - (HDW) Interface Removal
    [SERVICE: 0x52C,09:18:38 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0xD24,09:18:38 INFO] [MACHINE 1 INPUT #8] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:18:38 INFO] Connection Detection Status - 0x1806400, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xD24,09:18:38 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:18:39 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:18:39 INFO] [1] input #9 from src #0
    [SERVICE: 0x4EC,09:18:39 INFO] [1] input #9
    [SERVICE: 0x4EC,09:18:39 INFO] [MACHINE 1 INPUT #9] - (HDW) CheckDevNode
    [SERVICE: 0x4EC,09:18:39 INFO] Connection Detection Status - 0x1806400, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x4EC,09:18:39 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:18:48 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:18:48 INFO] [1] input #10 from src #0
    [SERVICE: 0x52C,09:18:48 INFO] [1] input #10
    [SERVICE: 0x4F0,09:18:48 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:18:48 INFO] [1] input #11 from src #0
    [SERVICE: 0xD24,09:18:48 INFO] [1] input #11
    [SERVICE: 0x52C,09:18:49 INFO] [MACHINE 1 INPUT #10] - (HDW) CheckDevNode
    [SERVICE: 0x52C,09:18:49 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0xD24,09:18:49 INFO] [MACHINE 1 INPUT #11] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:18:49 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:34:58 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:34:58 INFO] [1] input #12 from src #0
    [SERVICE: 0x4EC,09:34:59 INFO] [1] input #12
    [SERVICE: 0x4EC,09:34:59 INFO] [MACHINE 1 INPUT #12] - (HDW) CheckDevNode
    [SERVICE: 0x4EC,09:35:00 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:39:01 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:39:01 INFO] [1] input #13 from src #0
    [SERVICE: 0x52C,09:39:01 INFO] [1] input #13
    [SERVICE: 0x52C,09:39:02 INFO] [MACHINE 1 INPUT #13] - (HDW) CheckDevNode
    [SERVICE: 0x52C,09:39:02 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:39:02 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:39:02 INFO] [1] input #14 from src #0
    [SERVICE: 0xD24,09:39:02 INFO] [1] input #14
    [SERVICE: 0xD24,09:39:02 INFO] [MACHINE 1 INPUT #14] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:39:02 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:42:41 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:42:41 INFO] [1] input #15 from src #0
    [SERVICE: 0x4F0,09:42:41 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:42:41 INFO] [1] input #16 from src #0
    [SERVICE: 0x4F0,09:42:41 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:42:41 INFO] [1] input #17 from src #0
    [SERVICE: 0x52C,09:42:41 INFO] [1] input #15
    [SERVICE: 0x4EC,09:42:41 INFO] [1] input #16
    [SERVICE: 0xD24,09:42:41 INFO] [1] input #17
    [SERVICE: 0x52C,09:42:41 INFO] [MACHINE 1 INPUT #15] - (HDW) CheckDevNode
    [SERVICE: 0x52C,09:42:49 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x4EC,09:42:49 INFO] [MACHINE 1 INPUT #16] - (HDW) CheckDevNode
    [SERVICE: 0x4EC,09:42:49 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xD24,09:42:49 INFO] [MACHINE 1 INPUT #17] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:42:49 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x4F0,09:42:51 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x4F0,09:42:51 INFO] type 0x7 drive 0x1 partition 0x0
    [SERVICE: 0x4F0,09:42:51 INFO] [1] set waiting to mount = 1
    [SERVICE: 0x4F0,09:42:51 INFO] [1] Attempt to reassign from session 0 to session 0, DENIED!
    [SERVICE: 0x4F0,09:42:51 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
    [SERVICE: 0x4F0,09:42:51 INFO] [1] added state machine 1 to m_objDeviceIdMap
    [SERVICE: 0x4F0,09:42:51 INFO] [1] added device number 1 to m_objDeviceNumberMap
    [SERVICE: 0x4F0,09:42:51 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_vctDeviceInterfaces
    [SERVICE: 0x4F0,09:42:51 INFO] [1] input #18 from src #0
    [SERVICE: 0x52C,09:42:51 INFO] [1] input #18
    [SERVICE: 0x4F0,09:42:51 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:42:51 INFO] [1] input #19 from src #0
    [SERVICE: 0x4EC,09:42:51 INFO] [1] input #19
    [SERVICE: 0x4F0,09:42:51 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:42:51 INFO] [1] input #20 from src #0
    [SERVICE: 0xD24,09:42:51 INFO] [1] input #20
    [SERVICE: 0x52C,09:42:51 INFO] [MACHINE 1 INPUT #18] - (HDW) Interface Arrival
    [SERVICE: 0x52C,09:42:51 INFO] [1] progress state is 2, Waiting to mount = 1
    [SERVICE: 0x52C,09:42:51 INFO] [1] progress is now 2
    [SERVICE: 0x52C,09:42:51 INFO] [1] progress is now 2
    [SERVICE: 0x52C,09:42:51 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
    [SERVICE: 0x52C,09:42:51 INFO] [MACHINE 1 ACTIONS] - {Connected}
    [SERVICE: 0x52C,09:42:51 INFO] [1] SCSI Inquiry attempt #0
    [SERVICE: 0x52C,09:42:51 INFO] VendorId: Apple
    [SERVICE: 0x52C,09:42:51 INFO] ProductId: iPod
    [SERVICE: 0x52C,09:42:51 INFO] revision: 1.62
    [SERVICE: 0x52C,09:42:51 INFO] vendor bytes:
    [SERVICE: 0x52C,09:42:51 INFO] 02 01 00 00 00 00 00 00 00 05 00 13 12 00 00 00 00 00 00 00
    [SERVICE: 0x52C,09:42:51 INFO] [1] firmware version: 1.62 (0x13E)
    [SERVICE: 0x52C,09:42:51 INFO] [1] Power State: Not Powered
    [SERVICE: 0x52C,09:42:51 INFO] [1] Checkpoint attempt #0
    [SERVICE: 0x52C,09:42:51 ERROR] Did not find first letter of stage
    [SERVICE: 0x52C,09:42:51 INFO] [1] serial number 000A270002BF5F21
    [SERVICE: 0x52C,09:42:51 INFO] [1] *** CONNECTED - Sending event out, device session 0.
    [SERVICE: 0x4EC,09:42:51 INFO] [MACHINE 1 INPUT #19] - (HDW) CheckDevNode
    [SERVICE: 0x4EC,09:42:51 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xD24,09:42:51 INFO] [MACHINE 1 INPUT #20] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:42:51 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x4F0,09:42:53 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x4F0,09:42:53 INFO] [VolumeArrive] mask = 0x1C
    [SERVICE: 0x4F0,09:42:53 INFO] looking up device # for \\.\E:
    [SERVICE: 0x4F0,09:42:53 INFO] type 0x7 drive 0x1 partition 0x1
    [SERVICE: 0x4F0,09:42:53 INFO] iTunes device #1 found with drive letter E, mask 0x10
    [SERVICE: 0x4F0,09:42:53 INFO] [1] set waiting to mount = 0
    [SERVICE: 0x4F0,09:42:53 INFO] [1] input #21 from src #0
    [SERVICE: 0x52C,09:42:53 INFO] [1] input #21
    [SERVICE: 0x4F0,09:42:53 INFO] looking up device # for \\.\D:
    [SERVICE: 0x4F0,09:42:53 INFO] type 0x2 drive 0x0 partition 0xffffffff
    [SERVICE: 0x4F0,09:42:53 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
    [SERVICE: 0x4F0,09:42:53 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x4F0,09:42:53 INFO] type 0x7 drive 0x1 partition 0x0
    [SERVICE: 0x52C,09:42:54 INFO] [MACHINE 1 INPUT #21] - (HDW) Volume Mount
    [SERVICE: 0x52C,09:42:54 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
    [SERVICE: 0x52C,09:42:54 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x52C,09:42:54 INFO] [MACHINE 1 ACTIONS] - {Mounted}
    [SERVICE: 0x52C,09:42:54 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x52C,09:42:54 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x52C,09:42:54 ERROR] Did not find first letter of stage
    [SERVICE: 0x52C,09:43:02 INFO] [1] OS says filesystem is FAT32
    [SERVICE: 0x52C,09:43:03 INFO] [1] ===== iPod Touch Wheel =====
    [SERVICE: 0x52C,09:43:03 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x52C,09:43:03 INFO] 9:43:3, year 2006, day of yr. 321, GMT offset 0 isDST 0
    [SERVICE: 0x52C,09:43:03 INFO] [1] progress is now 0
    [SERVICE: 0x52C,09:43:04 INFO] [1] *** MOUNTED - Sending event out, device session 0.
    [SERVICE: 0x52C,09:43:04 INFO] [1] Auto-launch iTunes DISABLED
    [SERVICE: 0x4F0,09:43:11 INFO] [VolumeArrive] mask = 0x10
    [SERVICE: 0x4F0,09:43:11 INFO] looking up device # for \\.\E:
    [SERVICE: 0x4F0,09:43:11 INFO] type 0x7 drive 0x1 partition 0x1
    [SERVICE: 0x4F0,09:43:11 INFO] iTunes device #1 found with drive letter E, mask 0x10
    [SERVICE: 0x4F0,09:43:11 INFO] [1] set waiting to mount = 0
    [SERVICE: 0x4F0,09:43:11 INFO] [1] input #22 from src #0
    [SERVICE: 0x4EC,09:43:11 INFO] [1] input #22
    [SERVICE: 0x4EC,09:43:11 INFO] [MACHINE 1 INPUT #22] - (HDW) Volume Mount
    [SERVICE: 0x4EC,09:43:11 INFO] ** CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:43:11 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:43:11 INFO] [1] input #23 from src #0
    [SERVICE: 0xD24,09:43:11 INFO] [1] input #23
    [SERVICE: 0xD24,09:43:12 INFO] [MACHINE 1 INPUT #23] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:43:12 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xF90,09:43:16 INFO] <0x4> Got Serial #
    [SERVICE: 0x200,09:43:16 INFO] <0x4> GetFormatType() returned unknown format 0
    [SERVICE: 0x200,09:43:16 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x200,09:43:16 INFO] Mounted
    [SERVICE: 0x200,09:43:16 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0x200,09:43:16 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xF90,09:43:16 INFO] Mounted
    [SERVICE: 0xF90,09:43:16 INFO] [1] already mounted!
    [SERVICE: 0xF90,09:43:16 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0x200,09:43:33 INFO] <0x4> GetFormatType() returned unknown format 0
    [SERVICE: 0xD10,09:43:33 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xD10,09:43:33 INFO] Mounted
    [SERVICE: 0xD10,09:43:33 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xD10,09:43:33 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xF90,09:43:33 INFO] <0x4> COM request for device 1 drive letter - E
    [SERVICE: 0xD10,09:43:34 INFO] Mounted
    [SERVICE: 0xD10,09:43:34 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xD10,09:43:34 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xF90,09:43:54 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xF90,09:43:54 INFO] Mounted
    [SERVICE: 0xF90,09:43:54 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xF90,09:43:54 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x200,09:43:54 INFO] Mounted
    [SERVICE: 0x200,09:43:54 INFO] [1] already mounted!
    [SERVICE: 0x200,09:43:54 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0xD10,09:43:54 INFO] Mounted
    [SERVICE: 0xD10,09:43:54 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xD10,09:43:54 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xF90,09:43:54 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xF90,09:43:54 INFO] Mounted
    [SERVICE: 0xF90,09:43:54 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xF90,09:43:54 INFO] Device 1 not in intermediate state. It appears to be truly mounted.

    If anyone is interested I managed to solve this problem by reformatting the ipod as a mac ipod, with the help of friends system. This does get rid of the music but as I had it backed up wasn't a problem. I then plugged the mac Ipod back into a windows pc and reformatted it as a windows ipod which updated the firmware correctly and have'nt had a problem since.

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    windows 7 ultimate
    toshiba laptop 8yrs old
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    thank you for your time
    LiSa

    fighter19lisa wrote:
    that only makes it say its synced, when its not.
    No, it does not.  It transfers purchases from the iDevice to the computer.  The computer must be authorized for the Apple ID that the content was acquired with.
    fighter19lisa wrote:
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    Are they selected to sync?  Is Manually Manage content on the device selected?
    fighter19lisa wrote:
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    What does that have to do with syncing content to the device?  FYI, nothing.

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