Will not recognise my old email address

Is it possible to speak to a real person?

If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

Similar Messages

  • I have attempted to upgrade os4 to os7. icloud has taken an old expiered email address for which i do not know the password. It will not recognise my current email and password with itunes.  Any help appreciated

    I have attempted to upgrade os4 to os7. At the end, it threw an error that i had to turn off "Find my iphone" on my phone, which seems to be impossible at that stage as i could not access beyond the upgrade screen.
    I thin chose to set up as new iphone, but icloud has taken an old expired email address for which i do not know the password. icloud will not recognise my current itunes email and password, so i now have os7 but am unable to restore from my itunes back up. 
    Desperately need help please... Any help appreciated
    Thankyou

    If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • Server Monitor Notification will NOT accept an outgoing email address

    Hi folks. I have a new XServer Xeon. Everything is working great, except for one maddening issue: When I use Server Monitor and go to set up notifications, the "send to" field will NOT accept any input at all...whether it's a bonafide email address or just any old text typing. Nada. I can seem to enter all other info like the "from" field, and the buttons work....just can't add any addresses to send notifications to. Any ideas? I'm hoping this is a "duh" moment for me and not a real issue.
    Thanks!

    Daddy
    I have quite a few Xserve's (G4, G5) running Email notification from Server monitor without mail services running.
    It appears to be a problem with the new Intel's version of Server monitor, I cannot get SM to accept any email addresses either, it will also not remember other settings between launches.
    I have submitted a bug report with Appple through ADC on this.
    FYI if you setup lights out management on another IP on Xserve and connect server monitor to that IP from another machine you can add email addresses but when hardware events occur on Xserve no emails are sent!
    So IMHO server monitor V1.5 is broken right now, only good for manually monitoring the hardware.
    If I get an answer from Apple I will post it in this category
    Ed

  • New firefox will not remember my hotmails email addresses or passwords

    the newer firefox (4) will not store my email addresses or passwords on msns hotmail. everytime i go to logon it has already forgotten my email address and i have to type it all in again

    Do you mean names and passwords in the Password Manager or do you mean that you are no longer logged on to (remembered by) websites after closing and restarting Firefox?
    There is a difference between remembering the name and password in the Password Manager and a "remember me" check box on a web page to log you in automatically.<br />
    The latter usually involves the creation of a special "remember me" cookie that is stored on your computer and that is send to the server.<br />
    If that "remember me" cookie is removed or gets corrupted or is not send to the server then the server won't remember you anymore and you need to sign in once again.<br />
    * http://kb.mozillazine.org/Cookies
    *https://support.mozilla.org/kb/make-firefox-remember-usernames-and-passwords
    *https://support.mozilla.org/kb/Username+and+password+not+remembered
    You can make Firefox remember only the user name by enabling "Remember search and form history":
    *Tools > Options > Privacy > Firefox will: "Use custom settings for history" > "Remember search and form history"
    *https://support.mozilla.org/kb/Form+autocomplete

  • TS4002 iCloud will not send to yahoo email addresses, and is stating SMTP transmission failure has occurred. Can anyone help ?

    Hi, iCloud will not let me send mail to some yahoo accounts, stating SMTP transmission failure has occurred. Can anyone help ?.

    Try two things
    1. try to send mail from icloud.com - by that we eliminate possible problem on your device.
    2. Sending mail to the same yahoo address from other email - that way we can eliminate or pinpoint problem with icloud smtp server. ( for that one you will have to give it a few hours, cause another server may give you delayed failure.)

  • Eprint will not print from some email addresses

    My grandmother does not have a computer but we have been using an hp printer to email her documents that are printed onto paper for her to read. We had an HP photosmart that died this week and we had to get an HP envy instead.
    I changed the email address on the new printer to a similar one from the one we used before and changed the settings for printing to "open to anyone." Emails from our phones, gmail, yahoo or even my mom's work email address (which has tons of security) have all gone through fine but emails from my grandmother's church do not come through. They are not even registering on the collections to show that the email was sent.
    It is extremely important that I figure out how to fix this. Any ideas?

    Hi @turtle290 ,
    Welcome to the HP forum.
    I understand that ePrint jobs from the church are not printing.
    The fact that they are not arriving in collections leads me to wonder, do they have the correct email?
    It could also be something entirely different.
    The HP ePrint Print Job Did Not Print
    Let me know if that document was helpful.
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • Why will iCloud not recognise my username (email address) i tried to recreate the account but it tells me its already in use, and i tried changing the password like 6 times and its not helping it also won't recognise my details on my new 4s .... why ?

    please help

    The idea to jumpstart by change was not the smartest one, but gives you an opportunity to use that "temporary" account as permanent. You do not have a choice cause obviously despite you thinking that old account is no more -it does exist on Apple servers. And if you are unwilling to share your [email protected] with friend, just create one extra [email protected] for your friend. One suggestion - do not use gmail.

  • TS4268 Face time will not verify my second email address.  It says it is already in use.  Can't I have more than one address?  How?

    I have two email accounts and would like to link face Time to both of them.. I tried to "add aanother email" but got an error message on verification saying the email is already in use.  It is.. by me!  Is there any way I can add the second email account for Face Time on all my devices ( Pro, mini and phone 5)?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
     Cheers, Tom

  • The printer will not accept my printer email address. what do i do

    ph offficejet 6500A plus

    Hello jesrhs,
    If you are trying to enable Web Services and register your printer on http://www.eprintcenter.com, you should be able to add the printer code to your account.
    If this code is coming back as invalid, you may need to remove/disable Web Services (some printers say "Restore Factory Settings") under the Setup > Web Services Menu > Restore Factory Settings.
    After doing this, go back to Setup > Web Services Menu and follow the prompts enable Web Services again. After doing this you should have a new sheet that prints with "HP ePrint mobile printing" as the title and a new printer code under step 2.
    If you have any other questions reply to this post and I will try to find an answer for you.
    If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
    Although I work for HP, my posts and replies are my own opinion and not those of HP.

  • How do I change my icloud account from my old email address to my new email address, the old one is no longer accessable!!

    Hi
    I changed my old email address over a year ago and my icloud still only recognises the old email address on my iphone 5, how do I go about changing it, if I do not have access to a password, to my new email address?  My iTunes is on my new email address but not my icloud account.
    For some reason it only recognises my daughter email, as we share iTunes account.
    Please could you help with what I could do to change it??

    Oops sorry, that doesn't make sense, I don't have access to my old email address, we closed the account!!  I obviously do have access to my new email address but its not letting me change to my new email address!!

  • Icloud keeps using my old email address

    Since the ios7 conversion my iPad will only use my old email address &amp; I can't figure out how to change it. It's only not switching over for icloud.

    Go to Settings>icloud, scroll to bottom of screen and tap Delete Account.  Then log in using a different ID.

  • How to delete old email address from iPhone used with iTune?

    Hi,
    When I created my iTunes a way back I had a different email address from now.
    On my iPhone I still have this old email address and I can not log into
    iTune store because my new password does not works my old email address anymore. On my PC I have the new email address which is working well, an I can log in here.
    How can I get rid of the old email address on my iPhone?
    Can anyone help please? Thanks

    On your iPhone
    Preferences
    Store
    Log off
    Then log in again using your current ID/PW

  • Old email address (no longer used) is stored in iphone so cant access icloud

    I can not access the old email address and I do not remember the password.  I have a new icloud identity linked to y Apple ID with a username and password I do know but I can not acces it via my iphone 4 as it displays the old email address and I can figure out how to change it - does anyone know how?

    go
    settings->icloud
    settings->itunes & app stores
    if the old appleID shows up logout from it

  • C3-01.5 will not recognise @hotmail.co.uk when set...

    Sorry if this is a repeat, but I've had a 20 min search and cant find the same.
    When I try to set up my C3-01.5 to be able to read my e-mails, it will not accept my valid email address that ends @hotmail.co.uk
    Any suggestions please  ?

    Hi Nige47, 
    Welcome to Nokia discussions board! 
    Have you selected "Hotmail" or "Other" as e-mail type? Also have you checked if you have the correct internet plan on your device? If you are not sure please contact your operator to confirm. 
    Also, I advise you to perform a soft reset on your phone: type *#7780#. Default lock code is 12345. Then try setting up the e-mail account again. 
    Let us know how you get on and feel free to post any other questions you may have. 
    Regards, 
    astra2025
    Press the 'Accept Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

  • HT204053 My iPhone is set up with my old iCloud details. I can't remember the password, it is an old email address and it is not recognising my date of birth!! How can I delete it from my phone and enter my new Apple ID?

    My iPhone is set up with my old iCloud details - how do I change it to my new Apple ID - my email has changed. I can't remember old password and it's not recognising my date of birth. I no longer have the trusted device or key thing??

    Try going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Maybe you are looking for

  • Kindle Fire HD and Skype recent update

    Ever since the update on 11-28-12 I have a difficult time hearing my caller and my caller is having difficulty hearing me with the volume turned all the way up. Its not just on the Kindle its on my Sony TV and my son's MacPro. Anyone else experiencin

  • Compiler says that package does not exist...why??

    I have a directory called myutil, and inside that, a class "PrintTeste". Out of package, one class called "Teste"... See the code: public class Teste {        /** Creates a new instance of Teste */     public Teste(){         myutil.PrintTeste.mPrint

  • Win 7 automation error when running crystal 10 reports

    I am getting automation and memory type errors when running crystal 10 reports through a VB6 application on WIN 7 32 bit PC... does not happen on all win7 PCs, in fact, the reporting will work for a time and then errors, but once getting the errors,

  • Problem with 2.2 update

    i am tried to update my touch to 2.2 because all of the new apps seem to need it but it gets to the backing up files part and the takes like four hours to get a quarter of the way through. is this normal or is there something i can do

  • Character to uni-code manipulation

    I'm trying to take a character to uni-code and perform some manipulations, however I am having problems converting uni-code back into a string. I've found the GetNumeric Value but cannot find the corresponding method to convert it back. public static