Will not recognize either of my apple installed optical drives in 10.4.11

G5 2 x 2.66 . what is up with this. i can't burn any discs. any ideas??? both drives spins LOUD. then nothing shows up on the desktop. help!!!

Hi MrConsistent,
Try a different media... try Fuji/Maxell or Sony. My PBookG4 laptop did the same thing after the 10.4.11 update and low and behold it was the media.
Doesn't hurt to run Disk Utility from your system restore disk and verify there are no errors on the drive. Here's how: *Testing and repairing a disk or volume*
When you have problems with a disk or volume, use Disk Utility to test and repair it. Disk Utility also reports the S.M.A.R.T. status, which tells you whether your disk has hardware problems that will cause it to fail.
You can verify your startup disk with Disk Utility, but to repair it, you must start up your computer using another disk. For example, you can use your Mac OS X Install disk.
Close the files and quit the applications on the disk that you want to repair.
Open Disk Utility, and select the disk in the list on the left.
Click First Aid.
Check the S.M.A.R.T. Status at the bottom of the window. If you can't see the S.M.A.R.T. Status, be sure you selected the hard disk your volume is on, and not the volume itself.
If the S.M.A.R.T. Status is "About to Fail," back up your files on the disk as soon as possible and replace the disk.
If the S.M.A.R.T. Status is "Verified" or "Not supported," click Repair Disk to repair the disk.
If Disk Utility cannot unmount the disk, be sure you have quit any open applications and click Repair Disk again. If it still cannot unmount the disk, repair it just like you would repair a startup disk, by starting your computer from another disk, such as your Mac OS X Install disk.
If Disk Utility tells you to look for links to corrupt files in the DamagedFiles directory, some of those files are overlapping on your hard disk and are likely to be corrupt. Examine the affected files, each of which is listed in Disk Utility's output on a line that begins "Overlapped extent allocation". Most of these files have aliases in the DamagedFiles folder at the top level of the affected disk. If you can replace the file or recreate it, delete it. If it contains necessary information, open it and examine its data to make sure it has not been corrupted.
If Disk Utility cannot repair your disk or reports "The underlying task reported failure," try to repair the disk again. If that doesn't work, back up as much of your data as possible, reformat your disk, reinstall Mac OS X, and restore your backed up data. If you continue to have problems with your disk, it may be physically damaged and need to be replaced. See an authorized Apple dealer for more information.
Also, while you have DU open... click, Repair Disk Permissions... always a good thing to try.
Carolyn

Similar Messages

  • Itunes will not recognize either my iphone or ipad any more since I've downloaded their latest update. I'm working with a Windows 8.1 computer. Can someone help please?

    Itunes will not recognize either my iphone 5 or my ipad since I have downloaded the new Itunes upgrade on my Windows 8.1 system. I've uninstalled and reinstalled and none of that works. Can someone help with this?

    I've uninstalled and reinstalled and none of that works.
    Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • My itunes will not recognize my ipod shuffle after installing Mcafee

    My itunes will not recognize my Ipod shuffle, I have tried almost everything Itunes has suggested including uninstalling and installing Itunes.  I am at a loss, the computer recognizes the ipod and assigns a drive to it.  When I click on the drive there are flies in it.  I have disabled the firewall, checked all firewall settings as suggested in previous forums.  I have tried deleting the temp files but that keeps getting hung up on a file that says it is in use.  I can stll use my ipod because it charges but I can not update songs etc.
    I contacted Mcafee but all they did was turn the firewall off (I could have done that myself).
    If there is any help I would appreciate it!
    Thanks,
    Nadine

    The first thing I did in the morning was contact McAfee they turned the firewall off it didnt work so they said it wasnt their problem.  I attempted several other things using ITunes help but none of the solutions worked.  I would say it is something in my computer but the drive shows up in my files so the computer is reading the USB port.  I tried changing the drive but that didnt help.
    I cannot find a universal "OFF switch" in McAfee But I have turned the firewall off several times after many different attempts.
    I do not find an area where I can tell Itunes where the Ipod is in Windows Explorer, that would be helpful at least it could try to locate it then. You would think this feature would be available since Itunes would like us to purchase music through them to load on our equipment.  Since my computer does not recognize my Ipod there is no need for me to purchase music.
    Do I sound frusturated - I AM But I appreciate your trying to help.

  • DVD Drive will not recognize any movie DVD disk in the drive - thus will not play any dvd movies.

    HP G71 449WV dvd drive will not recognize any dvd disc that has a movie on it. Will not play movies, keeps saying to insert disc when there is a disc in there.  It will recognize a dvd data disc or a blank dvd, it just will not recognize any dvd movies.  I've tried the microsoft fix it, downloaded new codecs, using different dvd playback software but none of that works since the drive will not recognize there is even a dvd movie in the drive.  Computer is out of warranty.

    Hello crollinsphoto1, welcome to the HP Forums.
    It appears that you're not able to play movie DVD's in the DVD player in your notebook. I will try to assist you with this.
    I'd recommend starting with this document:
        Resolving DVD and Blu-ray Movie Problems (Windows 7).
    Also, are these purchased DVD's or burnt DVD's?  
    Do the movies play in other sources? (DVD player, other PC)
    Let me know how this goes.
    Thanks.
    I worked on behalf of HP.

  • Computer will not recognize either of the ipods i own

    I have a new shuffle, which worked fine for about 3 weeks, and a video ipod. All of a sudden, my imac g5 won't recognize either one of them. I've tried all of the usb ports with no luck. I can run my printer from the ports fine. Also, i plugged my shuffle into my sister's macbook and it worked fine. The only change we've made recently is to have our cd rom drive repaired at the apple store. I think the shuffle was working for a few days after that though.
    Any help would be appreciated !

    Do you have any bus-powered devices on the other USB ports? I'm not sure how the power is shared between the ports, but it is possible that the combined power needs of the iPod and other devices is more than the power available. A printer is typically a low-power USB device, as is the keyboard/mouse, so those would not be affected. If you changed how (and what) USB devices are connected recently, that may explain the sudden change in both the iPods not working.
    You may be able to compensate by using a self-powered USB hub and connecting the iPod to the hub. Since the hub supplies its own power, the iPods may work there. I connect my iPods to a self-powered USB hub, just to reduce wear and tear on the iMacs ports (and I can have both iPods connected at the same time).
    I recently bought one of these, and it works great.
    [7-port USB hub|http://www.amazon.com/D-Link-DUB-H7-High-Speed-7-Port/dp/B00008VFAF/ref=pdbbs_sr1?ie=UTF8&s=electronics&qid=1220835182&sr=8-1]

  • Touchsmart 600-1037d will not recognize Touchscree​n after fresh install Win 8 Pro 64-bit

    Would appreciate anyone's help in how to resolve my issue with my HP Touchsmart 600-1037d.  I have completed a fresh installation of Windows 8 Pro 64-bit, and the Touchscreen feature is not activated.  Unlike some of the other similarly related enquiries, I do not receive an error message in my Device Drivers that recognizes the Touchscreen and not have the correct drivers.  In my case, the OS simply does not recognize the Touchsreen features that were functional in Windows 7 64-bit.  I have tried using the NextWindow drivers from HP, Windows Update Catalog, and NextWindow websites, however none seem to work.  I have even tried a type of forced "installation" by right-clicking the relevant .inf files - with no success. 

    Dear frrw,
    Thank you for your reply and comments.  After reading through the pages from the link you provided, perhaps I am missing something.  I have successfully installed Windows 8 64-bit on my HP Touchsmart 600-1037d, which uses the nVidia GT230 adapter.  I have also successfully installed the latest nVidia Win8 drivers for the GT230.  All the features on the Touchsmart 600-1037d work fine - except there is no Touchscreen function.  In Device Manager there is no notification that there is a driver missing, ie Device Manager does not recognize that there is a Touchscreen device that I would need to update.  In Win7 64-bit the Touchscreen function worked fine.
    I have tried forcing the installation of the following drivers with no success, ie Win8 64-bit simply does not recognize that there is a Touchscreen device to install.
    - NextWindow drivers from HP
    - Windows Update Catalog drivers for the NextWindow 1950
    - NextWindow website
    Would appreciate any further advice.

  • Itunes will not recognize either ipod

    Hi there!
    About a month ago, Itunes (my entire computer, really) stopped recognizing either of my Ipods. My situation is this:
    I have three cables. One got bumped while in the usb port (about a month ago! Might coincide with when it stopped working) so the usb is bent and it might be shot. I have another perfectly fine white usb to 30 pin cable, and a 3rd party (but apple approved) usb to 30 pin cable. I also have an ipod touch (32gb) and an ipod shuffle (8gb).
    I've tried multiple cables in multiple usb ports in multiple configurations. No ipod or configuration of cables has shown any result in the device manager as ipod or apple anything or camera or USB mass storage device. Neither ipod is recognized in windows in any capacity (no drivers installed), but both ipods will charge functionally using any one of the three cords on any of the usb ports.
    I'm not sure what to do from here. I've run through quite a few of the apple support things, fully uninstalled itunes, restarted my computer in safe mode and then reinstalled itunes, disabled and re-enabled apple mobile device manager etc etc etc. Short of re-installing windows (which I'd like to avoid) I feel like I've tried everything. Any guidance would be welcome!

    You need to look at modifying the permissions in the driverstore, instructions as follows:
    You needed to change the permissions on the driver package so you can delete the corrupt files. Caution proceed at your own risk, make a mistake here and your computer may stop working and a system restore or rebuild may be required. 
    The first thing I needed to do was to take ownership of the folder so I could change the permissions. From windows explorer I clicked on Folder and search options under the organize button. Next I clicked the view tab and clicked on Show hidden files, folders, and drives. By unticking hide extensions for known file types and unticking Hide protected operating system files I was able to view the files I needed to remove. From the windows explorer window I browsed to browse to C:\Windows\System32\DriverStore\FileRepository\, which was now visible and right clicked the netaapl64.inf_amd64_neutral_dc2cbd989eec1514 folder (note hexidecimal bit at end may be different on your machine) and selected properties. (if you look in this folder you chould see the net* files but you cannot delete them, doing the following lets you delete them and replace them with those from your friend.
    I clicked the security tab and then the Advanced button. Under Advanced I clicked the Owner tab and then clicked the Edit button. From the change owner to: box I selected my username, and then ticked Replace owner on subcontainers and objects and clicked OK to set the changes.
    Next I gave myself Full Control to the folder and files. Back on the Security tab I clicked the Edit button, and with Everyone highlighted in the Groups or user names I ticked full control in the Allow column. I clicked OK and accepted the warning message Windows presents about security and access problems. At this point I could delete the contents of the netaapl64.inf_amd64_neutral_dc2cbd989eec1514 folder.
    Now put the new files you have copied from friend in here
    Now try to re-installing the Apple Mobile Device Service (AMDS) using msiexec -i AppleMobileDeviceSupport64.msi -log AMDS.log command hopefully you will no longer got the Rolling back action error. All that I had left to do now was install iTunes again and the iPhone was now recognized when I connected it to the PC.
    If you do get the rollback error open the AMDS.log file and look through it looking for when the error occur.. When you find it post the error here and we'll see if we can work out what to do next. (The file will be quite big but this error should happen in roughly the middle of the file.
    good luck

  • My new Ipad mini has the same name as my old Ipad. Now Itunes will not recognize either Ipad. Do I need to reset both or just the new one? How do I get them to have different names?

    My new Ipad named itself the same as my old Ipad. Now neither will be recognized in Itunes. Should I reset new Ipad to factory settings and start over? How do I name it what I want?

    To rename them go to Settings>General>About>Name.
    Don't start all over again. There are solutions for devices that are not being seen in iTunes. Try those suggestions first.
    http://support.apple.com/kb/ts1538

  • My iPhone 5 has my old email address and password in it, I updated both online, but my phone will not recognize and therefore has now locked me out of my photo stream.  how do I change my iCloud email on my phone???

    Please help.
    iCloud on my iPhone still has my old email in it with no option to update it.  I have no access to the old email.   I updated my email and password online via my macbook, but my phone will not recognize either!  It keeps popping up a screen for me to enter my password, but it says it's incorrect.  
    How do I fix this on my phone?????
    I can't fix it online because my iCloud online (although working) does not recognize either of my devices because they need updated….which I'm not able to do due to storage issues.
    I just want my phone to recognize the new email and password!!
    I have no idea what I'm doing but I'm about to throw this phone across the room.
    thanks!

    Welcome to the Apple community.
    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.
    This is answer is provided from my own database of boilerplate responses and the content was last reviewed and tested on: 2014/05/23
    You should still be able to log into an old email account, even if you haven't used it for some time, very few providers delete email accounts.

  • My macbook pro will not recognize my WD external hard drive 1tb

    My macbook pro will not recognize my WD 1 tb external hard drive that I have as my time machine backup. I worked just fine for a long time now The only way I can see it is through Disk utility. And when I try to repair the disk it say it cant be repaired, and i need to back up files and reformat. All my backups are on the hard drive. How do I back up the back if I cant get it recognized? Uggghhhhh I have several years of info on the hard drive .. PLEASE HELP!!!

    Hi cterry66,
    Welcome to the Apple Support Communities!
    I understand you would like to reset the user account password on your computer but do not know the original password. If you set up your Apple ID with that user account, you can use that Apple ID to reset your OS X user password. Please use the information provided in the attached article to complete the process. 
    OS X: Apple ID can be used to reset your user account password - Apple Support
    Cheers,
    Joe

  • Dvdwbd ts-lb32p drive will not recognize and/or play dvd

    Hello All,
    Need help I have done the Windows Fixit, I have followed the complete unistall instructions, I have done the remove lowerfilters and upperfilter in Regedit and still by HP DVDWBD TS-LB23p will not recognize and or play a DVD, the drive will read a CD only.
    Also when I view my drives through My Computer the drive is dispalying as a BD-ROM drive and not a CD/DVD drive.
    I am having the same issue with my wifes I5 computer.
    Regards
    Charles

    Hi @Vikingx, 
    Thank you for your reply. 
    I would just like to let you know that I am taking over for Futoji and will do my best to assist you!
    I see that reinstalling the software did not help.
    Have you done all your Windows updates?
    Have you tried Using Automated Troubleshooting (Windows 7)
    Have you ran the  HP Support Assistant  to aid with HP updates and help resolve issues.
    You did mention that DVD drive is not recognized correctly by Device Manager.  Would you try this please.
    Delete the existing installed driver.
    Scan for hardware changes.  This should allow Window to install the default driver.
    Here is a link to Troubleshooting Device Drivers (Windows 7, Vista) that may also be of aid.
    If you are still having an issue you could do a restore back to when it was functioning.
    Using Microsoft System Restore (Windows 7)
    The last step would be to do a full recovery back to factory.
    Performing an HP system recovery (Windows 7)
    During the recovery you will have the option to backup your personal files to prevent data loss.  Here is a link to  Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7)
    If the issue should remain, I suggest contacting HP support for assistance. They have the ability to remotely access your system to easily  locate and resolve issues.
    Please call our technical support at 800-474-6836. If you live outside of the US/Canada Region, please click the link below to get the support number for your region. Phone Assist Worldwide
    Good Luck!
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • Windows 7 does not recognize either new HD or returned old HD

    Notebook G61 overheated and shut down.  System Mechanic said HD was near failure, so I replaced it.  Startup disk selected the proper system image and wanted to restore, but hit error code. 0x80042414, saying Windows did not find any disk which it can use for recreating volumes present in backup.  ...  So I replaced the old HD, the startup disk began, selected the system image to restore, and I got the same msg.  So now I have nothing to use, as it will not recognize either HD

    Hey Barbara_,
    First I would like to welcome you to the HP Forums!
    Since you replaced your hard drive, and is not being seen. Plus getting the error 0x80042414, usually means that the hard drive you are trying to write to has not been formatted properly. I have included a link to the following thread, 'Can Windows 7 System Image able to restore to a new HDD?'. This thread has several different options for hopefully resolving the issue.
    If you are still experiencing the issue, please let me know the new type of hard drive that you have purchased, and who the manufacturer is.
    Looking forward to working with!
    I worked on behalf of HP

  • My mac had it's original software re-installed by Apple.  since they did this, my airbook pro will not recognize my iphone in Itunes, and I cannot update the latest version of itunes, because it says I'm not running the latest version mac software????

    I my macbook pro will not recognize my iphone.  I had the AppleStore, re-install my original software a month or two ago, but since they did this, my computer cannot recognize my Iphone  it is telling me that I also need to download the new version of Itunes, but keeps telling me my system isn't running the correct software.  When I go to update my software, it's telling me I'm running the latest version???  HELP!!

    you need to upgrade your OSX to 10.6.8 or later to sync with the iPhone 5. as you need itunes 10.7 to  run Iphone 5

  • System Profiler will not recognize installed hard drive if drive is in use by VMWare

    System Information will not recognize installed Hard Drive (Boot Camp) when in use by VMWare.
    I work in IT for a School District and I am creating a Script that system information about the computer. I am testing this on a Mac Pro with two internal hard drives. One drive is Mac OS 10.8 and the other drive is a Boot Camp Drive that is used by VMWare Fusion.
    When I run System Information via the GUI or system_profiler via Terminal, both drives show up just fine. However, if I launch VMWare Fusion and run Windows from my Boot Camp drive, then run System Information via the GUI or system_profiler via Terminal, the Boot Camp Drive is no longer listed as an installed drive.
    Example:
    In the Terminal, I enter the following command.
    system_profiler SPStorageDataType
    Then it returns this information.
    Storage:
        Lion Client:
          Available: 217.84 GB (217,836,306,432 bytes)
          Capacity: 639.28 GB (639,275,270,144 bytes)
          Mount Point: /
          File System: Journaled HFS+
          Writable: Yes
          Ignore Ownership: No
          BSD Name: disk0s2
          Volume UUID: CCB501BF-AF24-30E7-A938-5A4E52DF14D7
          Physical Drive:
              Media Name: WDC WD6400AAKS-41H2B0 Media
              Medium Type: Rotational
              Protocol: SATA
              Internal: Yes
              Partition Map Type: GPT (GUID Partition Table)
              S.M.A.R.T. Status: Verified
        BOOTCAMP:
          Available: 255.58 GB (255,575,560,192 bytes)
          Capacity: 319.79 GB (319,790,510,080 bytes)
          Mount Point: /Volumes/BOOTCAMP
          File System: NTFS
          Writable: No
          Ignore Ownership: Yes
          BSD Name: disk1s2
          Volume UUID: D4B39D4E-E244-403C-AE4D-4D58397130DE
          Physical Drive:
              Media Name: WDC WD6400AAKS-41H2B0 Media
              Medium Type: Rotational
              Protocol: SATA
              Internal: Yes
              Partition Map Type: GPT (GUID Partition Table)
              S.M.A.R.T. Status: Verified
    Then I launch VMWare, which uses the Boot Camp drive. The once again run the same command from the Terminal Command and I get this.
    Storage:
        Lion Client:
          Available: 213.39 GB (213,392,244,736 bytes)
          Capacity: 639.28 GB (639,275,270,144 bytes)
          Mount Point: /
          File System: Journaled HFS+
          Writable: Yes
          Ignore Ownership: No
          BSD Name: disk0s2
          Volume UUID: CCB501BF-AF24-30E7-A938-5A4E52DF14D7
          Physical Drive:
              Media Name: WDC WD6400AAKS-41H2B0 Media
              Medium Type: Rotational
              Protocol: SATA
              Internal: Yes
              Partition Map Type: GPT (GUID Partition Table)
              S.M.A.R.T. Status: Verified
    The Boot Camp Drive is no longer listed.
    I assume this is due to the the fact that the drive is "In Use" however is seems odd since the Mac drive is also in use and it appears without problem. I assume there is no "fix" for this, I was just wondering if someone may have an explaination why?
    Also, I do realize that I can query the various interface types like system_profiler SPSerialATADataType to get all the properly installed phycial drives, but then I would have to query all possible interface types, isolate only devices containing Volumes, then consoldate the information to just the information that I need. I was hoping for a cleaner query.

    Thank you for your response.
    VMWare may be the cause, but the actual issue I am having is with Apple's System Information. I anticipated resistance from VMWare if I went to them with a question about an Apple software issue (even though VMWare software is part of the equation). I was trying to avoid the inevitable finger pointing game. I thought I would try with Apple Forums first since the issues presents itself within the Apple Software. However, you are correct that VMWare may have an explanation on why Fusion might be interfering with System Information. I will check with them next.
    To answer your question. Yes, In most cases I do use Fusion to run Windows side-by-side with the Mac OS. However, that is not always the case. There are a few reasons why I have it setup using a Dual Boot configuration.
    One, in some cases, due to the intense programs I occasionally run (graphic applications), I prefer to simply boot straight into Windows via Boot Camp so I may allocate all hardware resources to Windows. Additionally, some graphic applications like to have direct access to hardware and the extra layer of the VM environment can cause problems when an application is trying to directly access specific hardware like a graphics card.
    Second, I often use either side, both Mac and PC, for testing. There is an advantage to not having to rely on the Mac OS to run Windows. If, for whatever reason, my Mac becomes unstable due to testing, I can still jump right into Windows to do work if necessary.
    Third, I love the Mac OS, but I work in a PC centric organization. If there is a "problem" with my system, it is too easy for other system admins to say, "it's because it's a Mac". Having the definitive separation of the OS's allows me to prove that the Mac OS is not a factor.

  • I recently purchased the iPhone 5 and my itunes account on my iMac 7,1 will not recognize it as a device. My imac has stopped downloading new updates, it says it is up to date with iTunes 9.2.1. My imac will not run the newest 10.7 itunes either. HELP!!

    I recently purchased the iPhone 5 and my itunes account on my iMac 7,1 will not recognize it as a device. My imac has stopped downloading new updates, it says it is up to date with iTunes 9.2.1. My imac will not run the newest 10.7 itunes either. All I want to do is put my music from itunes on my computer to my new phone. HELP please!!

    i called apple and they are sending me snow leopard so i should, *fingers crossed, be able to run the newer version of itunes. we'll find out for sure in a few days when it arrives

Maybe you are looking for

  • Reg: Payment Due date

    Hi, I need to display the report PO RELEASE TO INVOICE TIME TRACKING. I have strucked in finding the 'payment due date'.  Could any one help me out. Regards Chandu

  • Upload documents to DMS content server from other tcodes like MIRO

    Hi Experts, How can I upload my document to DMS content server through transactions like MIRO.

  • DHCP Conflict between ZfD 4 Agent and Novell Client

    I am having problems with the use of Novell Client versions that support DHCP settings tab (Tree, Context, Server). This is in this board because my problem is only reproduced when ZENworks for Destkops 4 (IR5 and IR7) Workstation Management componen

  • Cant install itunes 10.6

    get error when tyring to install itunes 10.6 (latest). also get error when trying to install apple mobile divice support. Is  apple mobile divice support the problem?

  • How to solve an equation which has integration

    Dear Sir, I need to implement an equation as below: I have checked many VI's from Mathematics and signal processing tool box but unable to fulfill my requirement. Kindly help me out with any suggestions. with regards, Sri Solved! Go to Solution.