Will not restore

I got a broken iPod Nano from a friend. I opened it up, and the only thing wrong with it was a shatered screen - so I removed that, and closed it all up again.
I downloaded the latest version of iTunes. When I connect the iPod to my Windows XP machine, it says the iPod is corrupt and needs to be restored. Here's the rub: when I try to restore it, after the "leave the iPod connected" message, it displays another message that says the iPod is corrupt and needs to be reformatted / restored.
I'm stuck in a vicious circle here, and I appreciate any help! Thanks everyone!

does the ipod appear in Disk Management when you plug
her in, Jimm?
It does appear here - sorta. It calls it Disk1, Removeable (E:) and says it is unreadable. When I go right click-Properties, it recognizes it as an Apple iPod. The Device Status window says it is working fine.
In the meantime, I borrowed another iPod. It connecting just fine, and I was able to restore it without any problem. But I would still like to get the broken one fixed up.
Thanks again!

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