Will not sync movies, rentals, or videos

Itunes will not sync my movies, rentals, nor videos i have bought from itunes.
This is my 3rd ipod classic given to me by the apple store to "fix" the problem that has yet to be "fixed". It will sync the very first time i plug it in as in, just straight out of the package. but never again will it sync. i have tried loading it maunally but that doesnt work either. and since all the people do at the store is hand me a new one i have no other options.

I am having a similar issue.
I am using iTunes 7.7 and an 80gb Classic set to auto sync when connected. The iPod is brand new and this is my first that supports video. I had one TV show in my library that sync'd with no issue. I can check/uncheck and load/unload that TV show all I want. However, I have a 1gb .mp4 movie that simply will not sync. It's in my Movies in iTunes. I even made a playlist with just that movie.
On the iPod settings page, the music tab has "include music videos". The Movies tab has "Sync all movies" checked and "All Movies" selected. I've also tried all the other possible settings to sync just this movie file.
So today I "rented" a movie from iTunes. When trying to move it onto the iPod, it transfers completely then give me an error - "The rented movie ... could not be transferred to the ipod ... because an unknown error occured (OxE00002BE)"
I have yet to switch from auto-sync to manual and try simply dragging and dropping.
Any other suggestions?
Thanks!

Similar Messages

HT2729 itouch 5 will not sync movies purchased from itunes that are in my itunes library.

My new itouch5 will not sync movies purchased from itunes thatsare saved in my itunes library.

Mike, Hi
Thanks for yoursuggestions. I did see that article, tried correcting the permissions, looked at a few of the other things, but this doesn't make sense. This would only be the second computer that had these purchased songs on them. SO the 5 computer limit should have nothing to do with it.
The weird thing is how the computer tells me that it's not authorized to play the purchased songs and gives me the opportunity to put in either an AOL code or an Apple ID code to authorize this computer to play the song. I do it. I get a message that, congratulations, the computer has been successfully authorized to play the song. But then it simply does not play and when you try to play it it just recycles right back to the original message saying that the computer is not authorized.
Steve

My ipod touch will not sync movies?

My Ipod touch will not sync movies.

Is your iPod configured to sync movies from under its Movies tab in iTunes? For more help on syncing movies, see this article.
http://support.apple.com/kb/HT1333
If so are you getting any error messages?
B-rock

Itunes will not sync movies to ipad

itunes will not sync movie bought in itunes store to my ipad because it says the computer is not authorized for it

See if this article will help:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389

IPOD Touch will not sync Movies

I have an Ipod touch, that will only sync 2 out of 6 movies that i have. I have recently purchased Zombieland and for some reason it will not sync to my ipod. It will play in my itunes, i can see it on my list of movies to sync, but when i click it ( and i have it clicked on only sync movies) it does not sync at all to my ipod. i have already reset my ipod touch twice and it is still doing this. it is also doing with with several other movies. what do i need to do to fix this?

Hello LCGalletti,
And welcome to Apple Discussions!
Are you receiving any error messages while trying to sync these movies? How do you have your iPod configured to sync movies from under the Movies tab? Do you manually manage your iPod's contents?
Perhaps these videos are just not compatible. If that is the case, highlight the video in iTunes and choose "Create iPod or iPhone version" from the Advanced drop down menu. Then try resyncing these movies to your iPod.
If they are purchases from the iTunes store, make sure you are trying to sync the *Standard Version* and not the *High Definition* version.
For more help regarding this issue, see this Apple support document.
http://support.apple.com/kb/ts1497
B-rock

IPad will not sync movie

I puirchased and downloaded a movie from iTunes and it is my library. However, when I sync my iPad with my iTunes, this movie remains in my library and does not sync to the iPad. I have two previously synced movies on my iPad, but the most recent purchase will not sync. I have the check in "Sync Movies" and "all". How do I get the most recent movie to the iPad.

Do you have some sort of age restricted content setting preventing the movie from syncing in Settings>General>Restrictions?
Are you using the correct Apple ID on the iPad - the same one that you used to buy the movie?
Do you have enough space left on the iPad to allow the movies to sync? Settings>General>Usage>Storage? See how much space you have left on the iPad.

Ipad will not sync movies

Hi - help required please.
I have just attempted to sync an MPEG-4 video file using USB in the usual way. To start with, when starting to sync the spare capacity on my iPad reduces as expected but once the sync is complete the capacity goes back to the previous level and the movie does not appear on the iPad.
I have a number of movies on iTunes and I have tried to sync several other ones individually to see of it is a problem specific to that file, but none of them will sync either. I have now run out of ideas so any help gratefully appreciated.
Oh and by the way, I have the latest version of iTunes, am on IOS7 on the iPad and have plenty of space available to take the films I am trying to sync.

Hi JonathanPrice,
If you are having issues syncing or playing videos to your iPad, you may find the following article helpful:
Apple Support: Verifying iTunes video conversion and video syncing using sample QuickTime files
http://support.apple.com/kb/HT1211
Regards,
- Brenden

Ipod 2 will not sync movies anymore in itunes

I never had a problem syncing a movies or tv show to my ipod generation 2 until tonight. I have restored my ipod, rebooted my mac and updated itunes. I recently added 5 tv shows to the ipod last week. I was able to watch them. I can't add the remainning shows I have left to watch. They will not even show up in the task bar after I checkmark the show.
Please help!

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests

IPhone 4 will not sync movies after updating to ios7???

I have not been able to sync my movies and videos on to my iphone since i updated to ios7. Also been having problems syncing music, the process never starts adding the files....

This is almost embarassing. For some totally unexplainable reason all the songs in iTunes were unchecked. I was considering syncing the whole iTunes library to my iPnone, tut even with the 32 Gb version it would not hold it all. I restarted my MBP, and the message about the unchecked songs came up. It obviously is not enough to have songs checked for the iPhone. Thanks anyway.

Itunes says sofware too old on Ipod, will not sync perchased music or video

Hello
Well after battling this issue for two years since I purchased my 5th gen ipod here is where I stand. MY ipod does have ver 1.2.1 software installed on the unit. this was done on a friends computer with no problem, in fact my ipod seems to be working just fine, just not with my computer in the studio. I have the latest itunes update in stalled on the computer 7.2, But everytime I try and sync My ipod the message appears that "some file were not transferred because the software on my ipod is too old" SO does anyone out there have any suggestions on how to solve this problem that appears to be computer related? My ipod appears to work properly in all other matters: it shows up on the desktop, in itunes, I can drag files to and it will synce any music in itune that was taken from a CD originally. My system is 10.3.9, 1.5 gig ram, G4 dual processor 1.25 Mhz, dual boot with 9.2.2 and the OS 10.3.9.
I have tried trashing itunes and reinstalling itunes but not change has occured. Any one have a more complete way of getting rid of every ipod and itunes related file and drivers?
thanks
Ken Lewis
Post One Audio Studios Inc
Dual 1.25 Ghz PPCG4 Mac OS X (10.3.9) Digidesign user
Dual 1.25 Ghz PPCG4 Mac OS X (10.3.9) Digidesign user

I appreciate the suggestion but these efforts I have done over and over again and there is no change in the behavior between My ipod and my computer. My ipod will function just fine on a neighboors machine; so I am leaning towards trying to resolve the software issue on my MAC g4 itself.
thanks
Ken

Ipod nano will not sync movies, ipod nano will not sync movies

trying to sync my daughter's nano and movies are now not recognized (nor are tv shows)...our music/movies have been added to the cloud- does that matter?

http://docs.info.apple.com/article.html?artnum=61711
Windows XP 8gb 2nd gen Ipod Nano (Black), 4gb 1st gen Nano (Black)
Ok take a loof at this article. It goes through a series of possible things that may be going on as to why your iPod is not showing in windows and/or iTunes. Some won't apply at all and some may. Note that at the begining of the article it suggests you check and go through all things in the article to make sure. The final suggestion is that your iPod may need servicing or replacement. After going through everything in the suggestion and it does not work I would go with that idea and suggest that you contact Apple (unless you purchased at a retailer and are still within their return period...then I would suggest taking it back to that retailer for an exchange.).
Good luck!

ITunes will not sync movies/tv shows to iPod

I was getting error -69 when I tried to sync my iPod about a week ago, and so none of my music was syncing. I managed to fix the problem, and so now I've got music and pictures on my iPod, but I can't get any of my videos to sync.
HELP!

See if this article will help:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389

ATV WILL NOT sync movies or TV shows

I've seen threads that talk around this, but never this exact problem. I had 2 TV shows and 1 movie on iTunes synced to ATV. I purchased another movie 2 weeks ago, and when I tried to sync, it says it is doing it, but the indicator never moves, and it quits after awhile. I have de-authorized and re-authorized my iTunes account, re-established my connection with ATV with a new passcode, and even completely reset ATV. I am able to sync all music on iTunes and all iPhoto photos. I have access to Flicker and You Tube. I am using an iMac G5 Power PC running 10.4.11. The ATV communicates over my wireless Airport Extreme network. Any thoughts? I think I've tried almost everything!!

I am also having this problem. TV shows seem to be ok. 1 purchased movie has synced. I have a total of 4 movies. the one purchased movie is showing in the ATV devices section of itunes in the purchased and purchased on apple tv folder. it also appears in the movies folder on itunes. The other 3 movies do not show in the purchased folder or purchased on ATV in the ATV folder in itunes. They do appear on the ATV device however. I have read some posts indicate that movies cannot be synced from ATV to Itunes when purchased on ATV. I do not believe this to be true and because one movie is on itunes and ATV in itunes and I am able to sync back and forth with ATV through itunes. I have had a hardware change to my system with the Airport extreme but it is still letting me sync the one movie back and forth. It seems odd that the other movies are not showing up in my purchased folder in itunes.

My new Ipod touch will not sync movies and tv shows from Itunes

When I try to transfer movies and tv shows I bought from Itunes I get the message saying that my device is not compatible.
I have been on the phone to Itune support for about 30hours++ . I have been reissued a new Ipod touch but this problem is reoccuring.
I registered my new Ipod touch under another account but I have activated home sharing on my computer.
Can anyone suggest anything that Apple support cannot solve Thanks

What happens when you try to connect to the Wi-Fi? Any error messages? Have you tried a hard reset of the iPod? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
Otherwise, work through the remaining troubleshooting suggestions in this Apple support document.
iOS: Troubleshooting Wi-Fi networks and connections
B-rock

Ipod 5th Gen will not sync movies from Itunes...

I've had this Ipod for a couple of years now and the only way I've been able to put movies on is through a few programs that I've downloaded. I've bought a few movies off of the Itunes store and every time I put it on the iPod, the iPod freezes up, and then sometimes my iPod loses all of it's content. The iPod and iTunes are both up-to-date, is this just an issue with the 5th gens?

Are these HD movies? iPods can only handle SD movies.
Some store downloads include both versions. They will show HD-SD next to them. If so, right-click > Version and make sure SD is checked.
if it just shows HD, you should be able to use the Advanced menu to create an iPod or iPhone version.

Will not sync movies, rentals, or videos

Similar Messages

Maybe you are looking for