Will read, won't burn CD. Error 0x80020022. Help.

Wife has 13 inch white Intel Macbook about a year old. It has burned CDs fine all year.
This morning she turned it on, got black screen. We turned it off and on again and it booted fine. However we can't burn a CD. I don't know if two events are related. Get message "Burning the disc failed because communication to the disk drive failed" with error above.
I tried repair permissions, different media, restarts, etc. Nothing.
It reads fine. Everything else works. It just won't write. Any idea what happened. We have AppleCare but I wanted to ask before calling them. (Do you have to call first or can you just take it to store?)
Thanks,
Al

Michael Tirta wrote:
are you using third party application to burn that CD?
No. Just dragged a file to finder CD window clicked 'burn' in the top corner.
did you try to reset PRAM to refresh Hardware ?
How do you do that on a Macbook?
Thanks.
Al

Similar Messages

Won't Burn. Error While Multiplexing. I've tried everything. Please help.

I've seen this topic all over the boards. I have iDVD6 and my project won't burn because, after a couple of hours of asset encoding et. al., I get a message saying that there were errors while multiplexing. Here's what it's not:
1) It's not that I have chapter markers in bad places. I followed the rules. Then I eliminated all the chapter markers.
2) It's not that the sound is Mpeg. It's properly formatted.
3) It's not too long. I get the same problem with a 60 second version of the movie. And I have plenty of space on my hard drive.
Here's what I thought it was:
1) The film was created with three cameras, at least one of which was using 12 bit sound and set on LP, two problems I've learned that iDVD doesn't like. However, to solve this problem I did the following:
a) I created a full quality Quicktime Movie
b) I imported that full quality Quicktime Movie into a new iMovie project.
c) I exported the movie back onto my video camera, with the camera set for 16 bit sound, and LP.
d) I opened a new iMovie project and imported the new, edited, film back onto my computer.
e) But when I tried importing it into iDVD6 I got the exact same message about the multiplexing error.
It doesn't seem possible that I cannot use iDVD to burn my project. Any thoughts?
(I don't have toast, and I don't know any other editing programs. I want to use iDVD and iMovie. That's what I paid for and they should work. I assume that since this problem is all over the Forum boards that there may be a bug in the program. Has anyone heard about a patch?)
Thank you to all who resond. Much appreciated.

Charlie,
Tell us about the computer you're using. See my specs below for guidance.
As John said, make a disk image and then burn the DVD.
Suggest you create a disc image and then burn the DVD. File/Save As Disc Image...
http://docs.info.apple.com/article.html?artnum=164927
This will isolate any encoding/burning issues you may encounter. Once the disc image is created, double-click the .img and burn the virtual disc that should appear on your desktop, using Toast to burn the DVD. Disk Utility to burn the .img file. Usually, you can select a burning speed in Disk Utility.
There are variations to this process based on which OS X you are using...
Open Disk Utility (in Utilities folder in Applications folder), click on the virtual disc (maybe the .img) in the left-hand window. Click the Burn icon. A new window should drop down and your SuperDrive tray will open after clicking the Burn icon. Insert a recordable DVD. (Verbatim DVD-R preferred by me.) Click the Close button. Wait. Select a burn speed. If you hold your mouse cursor over the pop-up it says: "Select a slower speed to work around burn failures," so select 4x or slower for best results. Then click the Burn button.
-->If the virtual disk selection won't allow you to click the Burn icon, use the .img file instead. This may have changed in 10.3.9 and did change in Tiger.
Also, you can use DVD Player to play the virtual disk to check your iDVD project before burning to DVD. Launch DVD Player. File/Open VIDEO_TS (Open DVD Media... in Player 4.6). Find the VIDEO_TS folder and open that. (The audio folder is for DVD-Audio disks.)
http://docs.info.apple.com/article.html?artnum=93006
2) It's not that the sound is Mpeg. It's properly formatted.
What does "properly formatted" mean?
at least one of which was using 12 bit sound and set on LP, two problems I've learned that iDVD doesn't like.
As you've learned, that makes iDVD VERY unhappy.
e) But when I tried importing it into iDVD6 I got the exact same message about the multiplexing error.
You got the multiplexing error when importing into iDVD??? Or do you mean when encoding/burning direct to a DVD-R (not DVD+R or any other format)?

Burning cds error 0x80020022

i can burn music cds, but nothing else.
"communication to the disc drive failed (error code 0x80020022)"
no, NOT using toast.

ok, seems to be disk-related. tried other disks and it works ok. i've read elsewhere that slot-loading superdrives have very tight tolerances. that appears to be the problem.
so the question is answered, and the problem is solved, although not entirely to my satisfaction. (i mean, i wasn't using off-brand disks to begin with. so now i have a whole stack of disks that don't work in my $1,500 imac. hrummph. maybe i should buy an external burner so i can use them up. the on-board drive reads them fine, it just won't burn them.)

Reader won't start, reinstall doesn't help

Hi,
Having trouble with a couple of computers where Adobe Reader won't start up. This is only hapenning on two of our workstations. All are Windows 7 64 bit fully patched. Anti-virus is ESET. Reader is latest 11.0.6.
Upon log in you are presented with an error dialogue titled "reader_sl.exe - application error" with the text "The application was unable to start correctly (0xc0000022). Click OK to close the application."
When you try to start Reader, you get the "Adobe Reader Protected Mode" dialogue. Attempting to open without protected mode results in a "Fatal Error" dialogue stating "Acrobat failed to load its Core DLL".
What I've tried so far includes removing then reinstalling Reader, using the Reader cleanup app and then reinstalling, running a full virus scan, disabling AV, using the TDSSKiller app from Kaspersky.
Anyone have any clues on how to get Reader working or what I should be debugging next?
Thanks.
Ronny

Same problem here, have done the following to try and resolve.
Ran 3 different Rootkit Detectors including Kapersky.
Ran Sophos Scan
Ran sfc /scannow
have reinstalled twice, including a full uninstall and also using the Adobe Clean tool.
Getting very upset and frustrated with this issue, its not malware related in this instance and Adobe need to get their act together.
Have worked in IT support for years now and I have seen more issues with Reader in the last month than ever.
Its become a horrible buggy piece of software.
EDIT: Not to mention the error code is ridiculous, what DLL are we even talking about here?
So frustrated... FML

CD-R won't burn (unknown error occurred 4450)

I have been having trouble burning CD's for some months now. I know it's not my hard drive because that was just replaced for another reason. It starts to burn the first song and then it cancels the burn saying 'The attempt to burn a disc failed. An unknown error occurred (4450). I tried reducing the burn speed to as low as 2X, but it doesn't work. Odd thing is, a CD-RW will work, but that doesn't help me as my car stereo won't play that type of media. Help?!?!?! I'm so frustrated. I don't know why this new itunes gives me so many headaches. I keep ruining CD's. It *****!

I'm getting the same error. I've reduced the burn speed, uninstalled and reinstalled, upgraded to latest version, tried different media but no luck.
Thank you for any help you can provide.

New iMac Intel, won't do transitions, error message HELP!

My daughter just bought a new Intel iMac, specifically for the purpose of making movies with iMovie. She has run into a problem trying to do transitions, using primarily Cross-Dissolve. Sometimes she can put them in and iMovie renders them. Then, other times, doing the same thing with the cross dissolve on another photo or clip, she receives this message: "An unknown error occured - You may be able to continue without any probelms. You may also wish to save, quit and relaunch imovie HD"
When she saves, quits and relaunches, the transition is not saved and she has to try placing it again. This has happened over and over; quit, relaunch. Inconsistent results in that sometimes she can put transitions in, and sometimes she cannot.
She has repaired permissions, deleted iMovie's and iPhoto's plists. No resolution of the problem.
This is a brand new computer. She did the iLife upgrades just after setting up the computer, when prompted to do so by Software Updater.
No one else is using the computer. She has a huge hard drive.
What can help?
I saw that this same error message question was posted in November 06, with 0 responses.
We need HELP!!!

So far, she has just begun to create a new iMovie. Wants to transfer the video clips from the old project, as they are already edited. She is going to try that, knows it may be a problem, but thinks if she doesn't empty the trash, and reimports the photos, she might be ok.
Thanks for the luck wishes.
My daughter is my offspring who made an iMovie before I did using 'iMovie for Dummies' with v2.
Other than that, she used her Mac computer only for school papers and emails. She used to call me from college and tell me the Mac had broken, and I would talk her through whatever problem she was having. She became quite good with Macs, but then switched to PCs after she got married to a software engineer. She now is great with them, but really wants to make movies and iMovie is much easier than the PC movie software. I was hoping that her project would go well, but she becomes frustrated so easily. She had just put in about three hours of work on her project when she ran into the transition difficulty. She has finally forgiven me for not mentioning the caveat about emptying the trash. I asked her if iMovie warned her first, but she said something about not understanding the message and just emptied the trash anyway. With 250GB on her drive, she has no need to free up space by emptying the trash!
Will let you know how this new effort goes. Thanks for the support.

Foxit Reader won't work with HP Laptop Help and Support Guides, any suggestions?

New HP Pavilion with Windows 7 x64 I downloaded Foxit Reader and installed it and then Uninstalled Adobe Reader to save space. Then, although it will open my PDF's in "My Documents", it will not open the Guides or Learning PDF's in the HP Help and Support files. Is there someone with more experience using Foxit Reader than can suggest a work around? If I reinstall Adobe PDF then it all works again.
John

the-edmeister,
Thank you! # 30 Under "Foxit Reader". I went back and set the Foxit Reader as the Default. I'm pretty sure that I did that when I first installed it and it asked if I wanted Foxit to be the Default Reader. Anyway, I think it is fixed.
John

Ipod won't restore - unknown error 1442 HELP

I plugged in the ipod and itunes said it was corrupted did I want to restore it. I clicked restore and it went through the motions but then came up with and unknown error 1442, it could not restore. Can anyone help?

reset utility should help...for mac
http://www.apple.com/support/downloads/ipodresetutility103formac.html
for windows
http://www.apple.com/support/downloads/ipodresetutility104forwindows.html

Optical drive won't burn: Macbook Pro after Mavericks update

I have just updated my OSX to Mavericks on my Macbook Pro, late I know but I was trying to avoid any software conflicts. My Optical Drive can't burn either CD or DVD. It plays them and recognises them but won't burn. Error message:
The disc can’t be burned, because the device failed to calibrate the laser power level for this media.
I have tried compressed air, restarting, updating software and have looked through this forum for possible solutions but everything I've tried hasn't worked.
I burnt a DVD yesterday with no issue and then updated my OSX last night and know it won't work.
Please help, on the verge of a meltdown with a heavy deadline looming
V

The built-in camera shouldn't work in Image Capture which is for use with a photographic camera or a scanner. As for Skype you might check if you have the most recent version. If you do, then I would contact the developers about the problem. It's clear that the camera is working with Photo Booth and FaceTime. That suggests there is no problem with Mavericks.

Cd/dvd drive won't burn a disc,although it will read a cd

i have a compaq cq62 with windows 7 home premium with the cd/dvd drive won't burn a disc,although it will read a cd

Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
Check if the drive will now burn a disc.
If it still doesn't work, click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, click the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it is now able to burn a disc.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Disk Utility: Burn error: 0x80020022 The device failed to respond...

I've been working on archiving a ton of video to DVD. I'm using Dual-Layer discs to minimize the amount of physical storage space needed for the finished project. I burned several discs in iDVD in July and regularly received errors. Then the drive suddenly stopped loading any type of media. Anything I inserted would spin briefly and then eject. Repaired permissions and followed steps outlined here and here. Took the Mac back to the store where I bought it (sadly, not an Apple Store - nearest one is 12 hrs away) where naturally it performed flawlessly for the store rep.
So I took it home and resumed burning, now saving as a disc image (ignoring iDVD's warning about the performance of DVDs burned this way) and using Disk Utility, since iDVD didn't seem to be reliable. Burned about 25 discs, error-free, in this fashion, then three days ago, got the error: "Unable to burn “Disc 19.img”. (The device failed to respond properly, unable to recover or retry.)"
Retried the same image, and it worked. Then burned two more in the same fashion with no errors. Today I got the same error again. Logs are identical for each failed burn, except for the time span between certain lines.
Price of DL media being what it is, I'd hate to keep ruining discs if there's something I can do to avoid it. I suppose it could be bad media, but it seems odd that I'd get two bum discs that close together after burning so many without issue. Checked the site and the forums, and there doesn't seem to be any answers. Does anyone have any ideas? (Other than "try a different brand of media." I've got a buttload of these discs and it's too late to return them now.) Even if it just helps determine where the issue lies. Warranty will be up soon, so if it's hardware related, I need to get it taken care of quick.
Media: Philips DVD+R DL 8x
*Drive info:*
HL-DT-ST DVDRW GS21N:
Firmware Revision: SA15
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: Insert media and refresh to show available burn speeds
DiscUtility.log:
2009-10-03 08:54:01 -0600: Burning Image “Disc 22.img”
2009-10-03 08:55:15 -0600: Image name: “Disc 22.img”
2009-10-03 08:55:15 -0600: Burn disc in: “HL-DT-ST DVDRW GS21N”
2009-10-03 08:55:15 -0600: Erase disc before burning: No
2009-10-03 08:55:15 -0600: Leave disc appendable: No
2009-10-03 08:55:15 -0600: Verify burned data after burning: Yes
2009-10-03 08:55:15 -0600: Eject disc after burning
2009-10-03 08:55:15 -0600:
2009-10-03 08:55:15 -0600: Preparing data for burn
2009-10-03 08:56:30 -0600: Opening session
2009-10-03 08:56:35 -0600: Opening track
2009-10-03 08:56:35 -0600: Writing track
2009-10-03 09:01:37 -0600: Finishing burn
2009-10-03 09:02:37 -0600: Closing session
2009-10-03 09:02:38 -0600: Finishing burn
2009-10-03 09:38:37 -0600: Burn failed
2009-10-03 09:38:37 -0600: The device failed to respond properly, unable to recover or retry.
2009-10-03 09:38:37 -0600: Additional information can be found in the ~/Library/Logs/DiscRecording.log log file.
2009-10-03 09:38:37 -0600: Unable to burn “Disc 22.img”. (The device failed to respond properly, unable to recover or retry.)
DiscRecording.log:
Disk Utility: Burn started, Sat Oct 3 08:55:15 2009
Disk Utility: Burning to DVD+R DL (CMC MAG D03) media with DAO strategy in HL-DT-ST DVDRW GS21N SA15 via ATAPI.
Disk Utility: Requested burn speed was 47x, actual burn speed is 4x.
Disk Utility: Burn failed, Sat Oct 3 09:37:15 2009
Disk Utility: Burn sense: 4/44/90 Hardware Error,
Disk Utility: Burn error: 0x80020022 The device failed to respond properly, unable to recover or retry.
Message was edited by: Weasel42

I have encountered the same problem. I have a Mac Book Pro from 2007, and it has gone through 3 DVD writers so far, all of which have ruined DVD+R DL disks. I have occasionally been able to burn one, but usually during verify, I get this error message:
Communication to the disk drive failed: 0x8002022
And disk utility fails with a "Invalid B-tree node size" error
Oddly, when I try to burn a disk near capacity (6.5Gb or more) it is more likely to fail than if I burn a smaller disk.
I've been using Memorex DVD+R DL disks, but I have used other brands in the past but they have failed, too. Out of about 50 disks so far, I have had success with about 5.

My Mac OS X 10.4.11 will not write DVDs and gets error code 0x80020022, what is wrong?

My Mac OS X 10.4.11 will not write DVDs and gets error code 0x80020022, what is wrong?

That code is not really useful since it just means it can't write DVD's (or probably CD's). The only thing you can do is first to try a different brand of DVD's, higher quality. You could also try burning at a slower speed.
Based on the fact that you are using an OSX that's no long supported, there's probably not much you can do to correct this issue if it is software related. You may also have a failing Super Drive, another consequence of an older Mac.

Error code 0X8002006E my optical mounts certain disks but won't burn any...please help 27inch iMac running 10.8.4

error code 0X8002006E my optical mounts certain disks but won't burn any can someone explain 271nch imac running 10.8.4 ML

Hi!
Did You See If this Happens In Safe Mode?
On Startup After the Chime Hold Down Shift Then Release It When you see the Apple and the Progress Indicator(Spinning gear). This Boot Will take a Little Longer Than Normal.
If it Did Not Work Than There Might Be Something Wrong With The Disc Drive.
I HOPE THIS HELP:)

Error 0x80020022 when trying to burn a CD.

What is this Error 0x80020022 when trying to burn a CD.

I had that error too. Many times!
I tried a lot of different CDs.
And for two times I got new superdrives (warranty).
I thought it's over now, but today it came back... :-(
So, it's definitely NOT a broken superdrive.
But while reading all the posts with the same problem I began thinking about the lens.
Maybe it's not the scratches or printings or quality of the CDs.
Maybe it's the grease spots from the fingers???
So I rubbed it clean, only touching on the very outside and tried again. It worked!
I just wanted to share this.
Could it be so easy?

Error 4280 - Won't burn, NOT a Sony CD-R Drive - HELP!

I've read the other posts involving this. Updated itunes and now I can't burn on my BRAND NEW system. Have a TSSTcorp CD-RW TS-H292B drive. Driver appears to be updated for the drve. CD Diagnostics below. Anyone help? Please?
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Dell DXP051
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: RADEON X300 SE 128MB HyperMemory\RADEON X300 SE 128MB HyperMemory
IDE\DiskWDCWD2500JS-75NCB1____________________10.02E01, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSONYDVD-ROM_DDU1615____________________FDS2___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomTSSTcorpCD-RW___TS-H292B_______________DE03___, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: SONY DVD-ROM DDU1615, Rev FDS2
Drive is empty.
E: TSSTcorp CD-RW TS-H292B, Rev DE03
Audio CD in drive.
Found 20 songs on CD, playing time 77:15 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:23:38
Track 3, start time 06:46:39
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 16 24 32 40 48.
The drive CDRW speeds are: 8.
The last failed audio CD burn had error code 4280(0x000010b8). It happened on drive E: TSSTcorp CD-RW TS-H292B on CDR media at speed 32X.

try this...
Thank you for your responses guys!
This is how I managed to fix the problem...and I hope this helps others in the similar situation.
I tried with another program..latest version of Nero, and this was also stopping at the 'initialising' stage. I was now lost! I thought the last resort is to give Evesham (My PC manufacturer) a buzz. They were very helpfull. Basically go into 'Control Panel', 'System', and click on the Hardware tab, then 'Device Manager'. Uninstall everything in the DVD/CDRom Drives. Then uninstall everything under the catagory IDE ATA/Atapi disk controllers. This is where my problem was, as I only had one IDE channel here. You should have 4 or 5! Reboot your machine, and everything will automatically re-load. I tried burning using Nero and it worked. Then the big test was iTunes. It worked 1st time!
I asked why the IDE channels have dissappearred, and he said sometimes uninstalling Programmes occasionally removes them.
I hope this will help others who are having problems to burn stuff on iTunes. I can give more info if you need it.

Will read, won't burn CD. Error 0x80020022. Help.

Similar Messages

Maybe you are looking for