Will receive, but won't send pics...

Hi everyone! I'm hoing someone can help me with this issue cause it is infuriating! I can receive MMS pic messages, but I cannot send them... whether I take the pic myself and try to send it or whether I receive a pic and try to forward it, it will not send either way! I've had the problem of not being able to send or receive MMS messages in the past, and I took out my battery without shutting my phone off and that seemed to do the trick, but I tried that this time and it didn't work! I'm getting extremly frustrated so if anyone has any ideas on how I can fix this I'd be so greatful to hear your input! Thanks in advance for your help! -Gina

Hi and welcome to the forums!
Well the battery pull is always a good first step.!
Are you able to tell what size message is guaranteed to fail, or is it random?
View the size of an MMS message before sending it
1. In an MMS message, press the Menu key.
2. Click Options.
The Estimated Size field displays the size of the MMS message
KB13667Unable to send photos in MMS message
Make sure you have set your camera options so you can reduce the size of the picture.
I would also make sure that you resend your service books.
KB15402 How to send service books to the BlackBerry smartphone for BlackBerry Internet Service
This article lists the types of service books and you can see the MMS related ones.
KB03151 What is a service book
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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Message was edited by: Ernie Stamper

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Will receive, but won't send pics...

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