Will restoring factory settings restore the os?
If I restore factory settings to my macbook (running Lion), will it restore the os to Leopard?
Use the Mac OS X disc that came with your computer. Insert it, press C key on boot, go to Utilities > Disk Utility, erase the drive and install Mac OS X. First, make a backup
Similar Messages
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tried to update my i phone 4s, now the phone isnt going on unless i restore to factory settings. The screen is just showing a usb and arrow to I Tunes, it also says if i restore i will lose all media, which hasnt been backed up recently. Any answers?
It's in recovery mode. Anything that was on the phone and not already backed up is already gone. You have no choice but to restore.
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I purchased the elite version of Hotspot Shield VPN only to found it is a wothless scam that drags down your computer. Unfortuantley its been nothing but a nightmare to get it out of my computer. Spents over a week combing through threads on what to do and amy ahve done more damage than anything else. It would appear that restoring my computer to its factory settings is the best thing in my current situation. Ive already lost all my photos and everything else of relevance, at least I hope, I have backed up in on an external disk. Could someone please guide me through this process? i just want to be done with this horribly frustrating situation. Thank you!
Hey jollygreen666,
If you're ready to do a full restore on your computer, this is how you should go about it.
http://support.apple.com/kb/PH14243 - Erase and Install
1. Power down your computer.
2. Boot your computer holding either Command + R or Option. If you hold option you should see Macintosh HD and Recovery HD. Click on Recovery HD and press the arrow underneath to boot to recovery. If you hold Command + R you will go straight into recovery.
3. To do a clean install, in the list of utilities, click Disk Utility. In disk Utility, you will see Macintosh HD or whatever you have named your hard drive.
4. Click on Macintosh HD, and you'll see tabs along the top of disk utility. Press the Erase tab.
5. For the Format box, select Mac OS X Extended (Journaled). In the name box you can leave Macintosh HD.
6. Press Erase in the bottom right corner.
At this point you will have a blank hard drive, and you will be able to reinstall Mavericks clean without any extra data. To do so you would:
1. Exit Disk Utility.
2. In the menu, select Reinstall Mac OS X.
3. Follow the prompts to reinstall OS X, and when it asks you where you want to install it, press Macintosh HD.
This will leave you with a clean install of Mavericks.
Since you don't know how deep this software has gone, I would suggest you manually migrate your data back over from your external hard drive to prevent files from the software from showing up again.
Good luck! -
How can I wipe my hard drive and restore to factory settings without the use of the original OS CD?
I have a 2010 MacBook and I need to wipe the hard drive and restore to factory settings.
The problem is that even though I have the original disc, the CD drive has stopped functioning and will reject any disc put into it.
Therefore, is there another method to do this without the CD?Not very easily. To restore to factory software you need the original installation DVD (CDs).
If you have another Mac which is the same make and model so that those installation DVD (CDs) would work, you can use a Firewire cable between the 2 Macs and then put your Mac to be reset into Target mode and use the other Mac to install the software. However I suspect that is unlikely. -
I purchased an audiobook from itunes on my ipod yesterday. Following an unsuccessful update on the ipod today I had to restore factory settings and the audiobook has gone. How do I get it back without paying for it again?
Hi Jen. My daughter just compleated her nursing program and is now working as a full time nurse. Focus and study hard and soon you will be there too. Now to the problem at hand. I have the same problem. I gave up on it and satisfied myself with my iPod without the upgrade. Reason being I've read so many posts of people having problems after the upgrade. But I'm sure other factors are involved. Nevertheless here is the fix most say works to solve the problem: What ever virus protection you have installed on your computer, disable it. Then try to install the update. After that enable the protection. I had Kaspersky, and it does it's job well. The thinking is, the virus protection is blocking the upgrade. Hope this works. Charlie
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On my ipod touch, i can't seem to get the imessage app.. I have updated my itunes and even restored the ipod to factory settings with the latest update. Maybe the ipod is too old? Is that even a thing? Is there another app I can download to have access to my contacts with imessage?
That comes with iOS 5 (Settings>General>About>Version) and only the 3G abd later iPods can go to iOS 5 or later
Identifying iPod models -
After upgrading to IOS 8 on my iPad I constantly get a temperature warning despite the fact it is cool. Did not happen with IOS 7. I have restored the iPad to factory settings with the problem not resolved.
Hey, I've got the same problem. Did you find any help or solution by now?
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I received an iPad for Christmas that was ex-display, however I am unable to restore it to factory settings using the iTunes restore......any suggestions??
If it's a store's demo model then as far as I know only Apple can potentially change it's iOS version to a non-demo version - you've tried Settings > General > Reset > Erase All Content And Settings directly on the iPad ?
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Hey, everyone. Just a quick question. I know that to reset a macbook to it's factory settings without the disk you press the OPTION key during startup; however, when you do so, apparently you see 2 hard drives and one says "recovery." When I do it, I only see one hard drive that does not say recovery. Any one know why this could be? Thanks so much for any help offered.
shldr2thewheel wrote:
that option is only for 10.7 and higher. for 10.6 you need the disk.
I have 10.8 installed on this computer...I know it didn't come with it, it came with Snow Leopard....Anyway I've updated it, and when I boot if I press and hold the Option key, it still just boots off the drive. The only way I can get it to spring to life and do anything else is to press and hold Command + R in which case it then goes to the recovery option with the ability to restore OS X...Am I missing something?? -
ipad is connected to the computer however doesn't show up in the menu, I'm trying to restore it but am concerned that it will restore the iphone and not the ipad. any suggestions?
Hi vanover7,
It sounds as if when you connect your iPad to your computer it does not show up in iTunes, is that correct?
Please use the steps in this article to troubleshoot the issue -
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L -
I have an OS X 10.6.6 MacBook Pro (Snow Leopard) and i am trying to format my whole hard drive (back to factory settings) from the original CD.
Can someone please give instructions?Welcome to the Apple Support Communities
To restore the MacBook Pro to factory settings:
1. Make a backup of your files because everything will be erased.
2. Insert the Snow Leopard disc and press the C key while your Mac is starting to start from the DVD.
3. Go to Utilities menu > Disk Utility, select Macintosh HD on the sidebar, go to Erase tab and erase the disk.
4. Close Disk Utility and install Mac OS X -
Hi, I have a iPhone 4S and I reset the phone to factory settings bcos the iTunes and AppStore didn't work. Now I can't get my phone to turn on
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W. -
i have asked this question a few times now, but i have not got the answer i was looking for:
my macbook is currently on v10.6.8 (a snow leopard version)
the factory settings of my macbook is v10.5.6 (a leopard version; i know that using the grey install disk that came with my macbook will restore my macbook back to this version)
i know that by restoring my macbook to the factory settings, some apps will go (e.g. flash player 12, app store) and other apps will be downgraded (like itunes)
but i am talking about BOOTCAMP. it isn't an app, it's a partition of my hard drive.
my question is, will i still have the BOOTCAMP partition after i restore my macbook back to its factory settings? if so, will all the folders and files in BOOTCAMP still be there?Hello there, Timmayy24.
The following Knowledge Base article provides the information you're looking for:
Mac OS X v10.6 Snow Leopard: How to Erase and Install
http://support.apple.com/kb/HT3910
Important: This procedure will completely erase your hard drive. If you have installed Microsoft Windows using Boot Camp, or have multiple partitions, this procedure will erase the partition you select.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Will restoring back to factory settings delete the pictures i have on my phone now
will restoring my phone back to factory default settings, delete the pictures i have on my phone?
If you do "Erase All Content and Settings" then yes it would delete Photos.
If you do "Reset All Settings" it should not.
Having said that, I operate under the assumption that my photos and contacts (the two things I care about on my phone) can be lost at any time due to a variety of causes such as a lost phone or a hardware problem (things break) or a software glitch. I therefore insure that in addition to a backup to iCloud, photos are copied to a computer as described in http://support.apple.com/kb/ht4083 and that my contacts are synced to a computer via iCloud. -
I want to give the hand-me-down to my kids so they will stay off my MacBook Pro I'd like to start fresh with the MacBook, remove all the former owners information, restore it to factory settings, but it did not come with any installation discs, so I don't know what to do. I recently purchased Snow Lepoard for my 2008 MacBook Pro. Can I use that to restore the MacBook? Also, the former owner purchased Microsoft Office (ugh) with the computer but again, no installation discs. How do I keep that when I restore?
Any help would be appreciated.
Thanks!I purchased a mini to HDMI cable and tried to connect to the TV but the TV is not recognizing the computer. I attempted to set sound and display settings under the "my Preferences" utility with no success. Again, I'm not sure if I need to upgrade my OS software Any Suggestions?
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Can I restore my iMac hard drive to factory settings without the install disc?
I have an older iMac running iOS X 10.5.8. with a 2GHZ processor. 1GB DDR SDRAM with a Power PC G5 chip
We want to restore the hard drive to original factory settings but don't have the OS X install disc. I have been searching online to find a disc, and can purchase one, but I want to know if I can do this without the install disc? We want to do this so I can give this computer to my nephew. I have already backed up all data.
Currently I have gotten as far as clicking on the "ERASE" tab in the disk utility, but the "Security Options" and "Erase" buttons are greyed out (cannot click on them). According to the Disk Utility help, the buttons are greyed out because I must start up using another disc, such as the Mac OS X install disc.
In addition, I DO have the Mac OS X install for my 13" MacBook Pro. Can I use this disc for the iMac?
Bottom line, I want to know if there is a work-around without having to purchase another start-up disk.
Thanks for your help.We want to restore the hard drive to original factory settings but don't have the OS X install disc.
Why? Erase everything that isn't yours. Create a new id. Delete old id. Secure erase empty space on hd.
Once done, make a backup of the hd since the hd will fail eventually/soon.
Restore Tiger 10.4 & Leopard 10.5 DVDs may be available from Apple by calling 1(800) 275-2273. Have your serial number ready. Have your credit card ready too. There may be a small fee.
https://discussions.apple.com/thread/4720126?tstart=0 -- January 20,2013
https://discussions.apple.com/message/24588313#24588313 -- January 22,2014
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