Will see my library but won't load anything? Help.

I just got my new apple tv unit. I can get to the internet and I can see my library but it won't load. Any help is appreciated.

Welcome to the Apple Community.
Check your Firewall and/or your security software is allowing access for iTunes.

Similar Messages

My MacBook Air was going so slowly so I did a forced shutdown. Now when I try to boot it up, it looks like it will come on but just spins and spins but won't load. Help?

My MacBook Air was processing extremely slowly so I did a forced shut down. Now when I go to turn it back on, it just spins and won't load. Help?

Hello MeganSugarBear,
The following article provides some useful troubleshooting steps that can help get your Mac started up again.
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/TS1367
Cheers,
Allen

Apple TV can see my library but won't play movies

I've been using my Apple TV for a couple of months now with no issues. I just installed a Harmony Link, which is working fine, but now i can't play movies on Apple TV. I'm not sure if the two are related, but i happened as soon as i had it all hooked up. I can see my library and scroll through the movies, but when i select one to play it says that it's not available and to try again later. I have less than 10 devices connected to WIFI through my Airport Express, so i assume it's not that, just not sure what it is.
Anyone come across this?

Here I come with more suggestions you've probably already tried.
1. You've probably already verified that you can still play the movies in iTunes on your computer.
2. You've probably already tried rebooting the AppleTV by pressing and holding both Down and Menu on the original remote until the white LED on the AppleTV starts flashing rapidly. Even once the main menu appears it'll take a little while before the AppleTV starts responding to the remote control (it's still busy booting).
I forgot to ask...are these movies purchased from the iTunes Store? If yes, continue to step 3. If not, there is probably some other reason why they aren't playing and resetting your settings (below) is unlikely to solve the problem.
3. Have you tried logging out of your Apple ID on the AppleTV and logging back in? Shouldn't be necessary but it's worth a try before the next step (which is even more unpleasant):
4. If that didn't work, try resetting the settings on the AppleTV: Settings, General, scroll all the way to the bottom of the list, Reset, Reset all settings. Doing that will require you to re-enter all your accounts and passwords on the AppleTV, including your wireless network password. And after all that trouble, your problem still won't be solved and you'll really hate me (sorry).
Anyone else have any better ideas?

Apple TV can see iTunes library but can't load content (intermittently)

I have intermittently been experiencing an issue where the Apple TV shows my iTunes library, but when I select it, no artwork appears for any of the categories (Music, Movies, etc.) If I select a category, it says it is loading, but never does. It shows the loading page for an extended period of time.
Connectivity otherwise seems fine. My iPhone/iPad remote apps still find the Apple TV, although they can not select my iMac library separately to play content through the Apple TV the way they should be able to, even though they see the library. My iMac and Apple TV are both connected by ethernet. I use an AirPort Extreme as the router, but the Apple TV has a wired connection through that router. My network/router situation has been pretty solid. I had (different) issues with my 1st gen Apple TV and as part of the troubleshooting for that totally reworked our setup and gave the computer and Apple TV both a wired connection. It didn't help that problem and I don't think it's related here.
I tried closing and re-opening iTunes, turning on and off home sharing including not pressing "done" as people here have suggested for other issues, and rebooting the computer. I tried with a MacBook Pro also, and I have the same isue. When this happens, it affects the iTunes libraries on both computers. Finally I reset the router and rebooted the Apple TV itself. It then started working again. I'm not sure which of those helped since I did them at the same time.
Once when this happened to my husband, he just gave up, and several hours later (presumably after the Apple TV and iMac had both gone to sleep and woken up), it worked again without rebooting or resetting anything.
Message was edited by: medgirl (to add router information)

Hi All,
Same issue here. Just upgraded (?) from the previous version of Apple TV, to the new Apple TV2. Like others here, my main problems seem to be with unreliable streaming from iTunes 10 on my PowerMac (Quad G5, Leopard OSX).
My original AppleTV had no issues w/the wireless network, or synching w/my PowerMac.
The network connection from the ATV2 are fine, and have no issues accessing the Apple Store (for movies, TV shows), or accessing Netflix. The access to the internet from my ATV2 is quite robust.
My problems are with keeping a constant, reliable wireless connection to my PowerMac, via an Airport Extreme wireless router.
I have tried multiple restarts, reboots, reset ATV2 to original settings, tried different wireless channels on the Airport Extreme, verified I have Home Sharing properly enabled in iTunes,etc, but no luck so far.
What I'm seeing is when I access my iTunes on my computer, I can see my library, and then if I start to "shuffle songs" I may get 1 to 3 songs to play fine, but then the music stops, and I can no longer access the music/movies/etc in iTunes any longer. When I then go to my PowerMac, it has lost most bars of signal strength on the wireless network (although all other devices show strong signal strength), and I have to Turn AirPort Off, then Turn AirPort On and I then am reconnected to the wireless network with good signal.
I then go back to the ATV2, connect to my iTunes, start my music, and then 1-2 songs later it again stops playing, and I go through this all over again.
It seems as though there is something on the wireless network between the ATV2 and my PowerMac that causes it to lose connection, and I have to manually start again. The problem is that the connection is not robust, and only lasts a few minutes.
Hope this gets solved soon.
Regards
Tom

Home sharing - can see shared library but won't pull up songs to share?

I am trying to share some music with my daughters older mac... I have done it in the past, but it is not working now. I can share her library on my laptop, but I see my library on her computer, but when I select it no songs come up and it jumps back up to her music library. Any suggestions?

Troubleshooting Home Sharing

Apple TV see my library but can't launch anything from it

Hi everyone,
I have bought the apple TV 3. It seems great, airplay is working great but i have a problem.
I have my library on my PC (audio and vids). When i launch a vid inside Itunes and press the apple TV button, it is working fine but if i want to access a file from my apple TV (on my TV...), it doesn't work, i have the little circle turning and turning (wait circle) and nothing happens. Did i miss something when configuring my network ??
Thanks a lot for reply

Same thing is happening to me on my Apple TV 2. Last week it wouldn;t connect at all.Turned sharing on & off repeatedly but the fix didn't hold for long. Also restarted the ATV several times. Same thing- connected for a short time only. Today I was listening to music for about 20 minutes and the music stopped. Usually my libary would not be visible when this happens because I lost sharing. This time it was visible. I could navigate through all my albums & songs. But when I selected a song to play all I got was the spinning cog wheel. Later I selected a song, got the spinning wheel & no music, was pulled away on a phone call and about 30 minutes later I hear music all of a sudden! It actually reconnected on its own. And no...my wireless is fine, my iTunes is fine, my laptop is fine. My bedroom AppleTV is doing the same thing. Something is very wrong in the Apple TV universe. It's been this way now for several weeks. Waiting to see if Apple gets off its butt to even ackowledge this problem & try to fix it. I'm thinking of dumping my Apple TV & putting my music on a portable hard drive & connecting it to my Roku2-XS. It won;t be pretty but it will work!

Hi my iPod touch gen 4 has stopped working properly and App Store will not load but Internet will, also you tube also won't load. Any ideas?

Hi my iPod touch gen 4 has stopped working properly and App Store will not load but Internet will, also you tube also won't load. Any ideas? I should probaly also add that I have also recently tried to download a screen recorder from safari and a message keeps popping up and saying that it can't verify server, even for this website

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
Files cannot be downloaded from Safari on an iPod touch.

***iPhoto Library won't load? HELP!

I had a problem with my external lacie drive.
disk warrior rebuilt the directory and the drive is fine.
Now however iPhoto will not load. At first it said I needed to upgrade the thumbnails and I did so but never knew if it was working?
I think the directory data file for iPhoto is messed up?
I really need to get my albums back up becuase that is how I sort my best
photos etc..
I have had lots of iphoto crashes and I'm in the process of getting a more stable program. I have about 20,000 pictures in there. And everytime this happens it's always a disaster.
As of now I have imported some new photos into iphoto to continue my work flow. So, now iPhoto thinks this is the Library. I don't know what it's doing now, is it putting these new pictures in the same iPhoto library that won't load now?
I tried to load the "modified" iphoto library folder since I am hoping this will bring up all my best photo's I would have edited and go from there. But it won't load from iphoto. So I'm copying the modified folder to another drive and will try that.
Any advice on how to fix this mess?
Much appreciated!
G4 1.42 Dual Mac OS X (10.4.3) 1 Gig RAM
G4 1.42 Dual Mac OS X (10.4.3) 1 Gig RAM

I'm new to mac . I moved my home folder and managed to do somthing that made my iMac behave as if I was a new user. My 900 pictures were gone from iPhoto. I found them and re imported them using spotlight to find the albums. All my keywords were gone however.It's not much I know but it may help you ?

Music from Amazon- is in ITunes Library but won't sync/download to IPod

I purchased music from Amazon. It downloaded to ITunes Library but won't sync/download to IPod (Nano 4th gen.) Plays with no problem on my Mac Pro but can't get it downloaded to my IPod. How can I resolve?

If you right click on the song it will give you an option such as Create AAC version or Create mp3 version.
To control what option appears Preferences, general.
At the bottom right is a button called import settings. This will start another dailog box where you can choose which encoder to use
Select Mp3 version.
Go back to your song and create an mp3 version and see if that synces

Apple TV 2 Can See My Library, But Can't Connect for Home Sharing

I'm really at my last rope, so hoping someone will have mercy and be able to help here.
Symptoms:
- Go to my Apple TV 2
- Under the Home Sharing menu, select "Adam Nash's Library"
Result:
- Spinning cursor
- Cannot connect to "Adam Nash's Library". Please check that your computer is on and on the same network.
Internet access works for all devices, they all can do Netflix and Apple Store. Only one network in the house. No firewall activated on the mac.
I have multiple AppleTV units, and this has intermittently affected all of them. Periodically, I have solved the problem by taking them on / off ethernet.
Things I have tried:
- Restarting iTunes on the computer
- Turning Home Sharing on and off on AppleTV
- Turning Home Sharing on and off on iTunes
- Rebooting the computer
- Resetting the AppleTV units
- Restoring the AppleTV units
- Forcing the AppleTV units to different IP
- Forcing the AppleTV units to Ethernet instead of Airport (by plugging into Airport base stations directly)
- Swapping AppleTV units to different rooms
Nothing works.
One clue. I have three Airport Extreme base stations in the house, and this problem begain when one of them started misbehaving (would connect, but wouldn't pass through packets.) It's an Airport Extreme Base Station (Series 1). The other two are Series 4 & Series 5. I reset the misbehaving box and reconfigured it, and seems to be working fine from a networking standpoint. But once that happened, one of the AppleTVs started showing this problem.
Is there some reason that Home Sharing is hyper sensitive to the network in some way? It *seems* like what's happening is that it's seeing the iTunes Library (which is why it show's the Library name), but when it tries to connect, something is either encrypted differently or permissioned wrong.
Hoping someone can help me. Frustration is at 11.

One clue: I have found a reliable way to solve the problem when it happens.
In my network, I have the main Airport Extreme (Gen 1) which is connected to my router, which distributes IP addresses to my internal subnet. The other two AEs (one Gen 4, one Gen 5) are set to extend the network.
When I get this problem with an AppleTV 2 that can "see" my library, but when I try to open it, it says it couldn't find the library, it seems to have to do with a change in which Airport Extreme it's talking to.
If I restart the main Airport Extreme from the Airport Utility, effectively restarting the entire wireless network, then when the network resumes, every AppleTV 2 is happy again.
Unfortuntely, the problem does seem to recur - but I'm wondering if it's because temporary interference leads an AppleTV 2 to try to connect to a different AE, and somehow that's mucking with the Home Sharing. Remember, internet access (Trailers, Store, Netflix) have no issues. Purely Home Sharing.
Adam

I have several songs that I purchased. They show in my library, but won't play on any of my devices - including my computer. I keep getting the "authorize the computer" prompt. My computer is authorized! I have done all the troubleshoots that are availabl

I have several songs that I purchased. They show in my library, but won't play on any of my devices - including my computer. I keep getting the "authorize the computer" prompt. My computer is authorized! I have done all the troubleshoots that are available. How do I get my computer and other devices to be able to play these songs? Almost all my songs play except for about 8 or 9.

If only some of the songs on an album are giving you the authorisation message, that suggests those song files are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

HT203167 books in itunes library but won't transfer to ipad or phone

books in itunes library but won't transfer onto my ipad or phone

Hello firelight789,
I would try restoring the Nano to factory settings via iTunes. This will clear your iPod's artwork cache and rebuild it. Here are instructions on how to restore your Nano.
http://support.apple.com/kb/ht1339
B-rock

I can see my library, but can't connect to the iTunes store

I can see my library, but the iTunes store page will not come up completely. I'm running Windows 7 with iTunes 11.0.5.5.

I ended up reinstalling iTunes and now it's fine.

Have Wifi connection but won't load

My Iphone 3g indicates wifi connection after finding and connecting to my office router but won't load Itunes, App store or Safari pages, it will however connect via 3G. The phone is using Orange as the carrier and the phone was previously on the o2 network but was unlocked by o2 prior to putting in an Orange sim.
I have an identical Iphone (for business use) which connects fine, this is running on an O2 network but is otherwise identical.
Any suggestions are really appreciated.
Many thanks.

If you are running Lion 10.7.2 please try Lion WiFi problems fix, if you have trouble understanding it then watch the WiFi Lion Fix on YouTube . Your issue also could be with your router, it may be using a older firmware version. You will need to refer to the router mfg for instruction on how to update the router.

"My Windows 7 Dell will see Airport network but will not connect"

"My Windows 7 Dell will see Airport network but will not connect" Can anyone help me out with this?
Thanks,

Yes, I have the Airport utility installed on the Windows 7 dell.

Will see my library but won't load anything? Help.

Similar Messages

Maybe you are looking for