Will slowness and lack of service be improved?

Here is a list which I copied from mac.com ...
System status (last 30 days)
07/20/2006
EMail was unavailable for 2 hour(s) for some .Mac Members.
07/18/2006
EMail was unavailable for 45 minute(s) to some .Mac Members.
07/18/2006
EMail was unavailable for 3 hour(s) to some .Mac Members.
07/17/2006
EMail was unavailable for 15 minute(s) to some .Mac Members.
07/16/2006
EMail was unavailable for 15 minute(s) to some .Mac Members.
07/14/2006
EMail was unavailable for 15 minute(s) to some .Mac Members.
07/13/2006
EMail was slow for 30 minute(s) to some .Mac Members.
07/13/2006
EMail was unavailable for 15 minute(s) to some .Mac Members.
07/10/2006
EMail was unavailable for 1 hour for some .Mac members.
07/06/2006
EMail was unavailable for 30 minutes for some .Mac Members.
06/24/2006
EMail was unavailable for 20 minutes to some .Mac members.
06/24/2006
EMail was unavailable for 1.3 hours to some .Mac members.
06/21/2006
EMail was unavailable for 5 minutes to some .Mac members.
06/20/2006
On one hand, honesty is so important to me ! Mac deserves many points for this ! On the other hand, I am very disappointed about this poor performance. There are times when I need to have an E-mail within 30 seconds, and AOL, e.g., does that, with NO unavailable time. What is wrong at Mac, and how can it be fixed, and will it be fixed? I have waited about 3 or 4 minutes for an E-mail to arrive from my AOL. Will this be improved?

There are times when I need to have an E-mail within 30 seconds,
and AOL, e.g., does that, with NO unavailable time.
There is not an incoming mail server or email account provider anywhere or anyhow that does not have an occasional down time for some of their customers.
This can and does happen with AOL - it just hasn't occurred at the same time or was very brief.
I have waited about 3 or 4 minutes for an E-mail to arrive from my AOL.
This is not determined 100% by the incoming mail server. Electronic messages do not take a straight line from the sender's SMTP server to the recipient's incoming mail server. There are usually a number of stops and minor delays can occur anywhere along the way. Although electronic messages are usually delivered almost instantly, there is no guarantee this will occur.
If you don't mind me asking, what is so important that receiving an email within 3-4 minutes vs 30 seconds makes so much difference - especially if sent or forwarded from your AOL email account to your .Mac account?
Since this is a user to user help forum only that is provided and moderated by Apple, no one here can answer your question. If you are involved in life saving events that demand all electronic messages be delivered after being sent within 30 seconds or less without question (which there are no email account providers who can guarantee this), you should cancel or not renew your .Mac account at the time of renewal especially since a .Mac account is intended for personal use only.

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