Will The Genius Bar Install Snow Leopard in 2014?

I have an intel-based MacBook Pro from 2009 (I think) that is running 10.5 and I'd like to upgrade to Mavericks.
If I make a genius bar appointment, will the tech there install Snow Leopard for me (I'd pay for Snow Leopard) as opposed to me ordering a disk from Apple?
Thanks,
K

Call them and ask, although they may not have the retail media available (and otherwise would only install it for you if part of a hardware repair and if that was the original OS for your machine). Either way, they will charge you for the media, and if they do it, they will likely charge for time as well.
The disc is only $20 - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard and its not hard to upgrade yourself. Just make sure, as always, to make a full backup before attempting any system changes.

Similar Messages

Will the Genius Bar install Snow Leopard and Aperture 3 for me...?

I have an iMac 20" Core 2 Duo with Leopard. RAM is maxed at 3GB. All my data is backed up on a external HDD using Time Machine.
I need upgrade to Snow Leopard in order to get Aperture 3 (which I need in order to read RAW photos from my new camera).
Anyway, ever since I upgraded to Leopard I haven't been thrilled with my iMac's performance (I did the quick upgrade instead of the complete rebuild). So I want to wipe it clean this time and start over with a fresh install of Snow Leopard. The iMac is 3 years old now, so I think it's time for a fresh start.
I'm not comfortable doing this myself. Will the Genius Bar do this for me? I'm happy to buy the Snow Leopard and Aperture upgrades. But will the Genius Bar charge me? Or will they do it for free since I paid them already for the software?
Thanks for your help!

I do not know if they would do that or not; I believe there is a maximum time limit for a Genius Bar appointment and these kinds of installs may take longer than that. And, it is truly easy to do; your performance problems may not have had anything to do with the OS, but possibly some incompatible third party software or some other corruption. So, I'm not trying to change your mind, but if you want to try it yourself, there are a lot of people here who'd be able to walk you through it.
Now, another idea: did you know that iPhoto supports RAW formats? You can find many help articles like this one by going to Apple support and typing iPhoto RAW into the search field:
http://docs.info.apple.com/article.html?path=iPhoto/6.0/en/hlp331.html

Will the Genius bar restore 2 MacBook pros for me?

Does anyone know if the Genius Bar helps with resetting of MacBook Pros?
I have 2 that need to be deleted and resold but I don't feel confident doing it myself.
I have no idea where the original start up disc are so I don't know any other way to remove my personal info before reselling.
Any suggestions?

Selling old Mac
Selling old Mac (2)
Selling old Mac (3)
Selling old Mac (4) Apple support

IWork '05 will not work since installing Snow Leopard

I have iWork '05 and use Pages and Keynote. Since I installed the Snow Leopard update, when I open Pages all I get is the side toolbar and nothing else. I went to preferences and choose "open blank template" and then it says that it is "unable to open", and I tried using a template that I have created previously and that would not open either. When I choose "Open on Template Chooser" then nothing happens.
I can't get any files to open or new documents.
I am unable to install updates for iWork because I am running '05 and not '09.
Please help.

iwork05 is not compatible with snow leopard. you need to get a newer version. iwork08 is available on amazon for 20$ used and 30$ new.

Will Apple Genius Bar install old OS X free?

I have a late 2005 (Or 2004, not really sure) 1.5GHz 15 inch PowerBook G4 and I recently restored the software on it to 10.3 (Panther). I have an iBook Clamshell SE Firewire running 10.4 (Tiger). I want to bring the PowerBook in and update it to 10.5 Leopard. Apple updated the clamshell free of charge but that was because it wasn't working on the other software.
I want to know if Apple would update the PowerBook G4 free of charge even though there is nothing wrong with the software.
Thanks for any help that you can offer.

The short answer? Who know's? Take it into the bar, and you might find a someone that is having a good day and won't mind bending the rules a bit to help out a fellow machead. Stranger things have been known to happen.
However, the information you have been given is correct. It was not a free upgrade from Apple from the start. And to be honest is a rather pricey beast now on the open market. I was lucky enough to optain my copy when I purchased this powerbook. It was advertised with 10.5 but arrived with 10.4. So in the end I really lucked out.
The advice is correct, search eBay, Amazon and what not, keep your eyes out for a full retail install and do not pay the horrid prices many are asking.
~Drake

I accidentally downloaded lion. I did a timemachine back-up and tried to reload snow leopard. It will not accept. How do I re-install snow leopard over lion?

I accidently installed lion on my mac book pro. I did a time machine back-up. When i try to re-install snow leopard, it won't take. Any suggestions on how to install snow leopard over lion?

Accidentally, eh? How, might I ask?
Downgrade Lion to Snow Leopard
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Quit DU and return to the installer. Install Snow Leopard.
This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard (see below.) I suggest you make a separate backup using Carbon Copy Cloner 3.4.1.
If you have Snow Leopard Time Machine backups, do a full system restore per #14 in Time Machine - Frequently Asked Questions. If you have subsequent backups from Lion, you can restore newer items selectively, via the "Star Wars" display, per #15 there, but be careful; some Snow Leopard apps may not work with the Lion files.

Has anyone found a solution for fixing the dvd reading problems after installing snow leopard?

I installed snow leopard on my macpro tower and my dvd player will not read dvds. My archived dvd all come up blank but on my laptop their fine. All my other dvds are just spit out. I have seen hundreds of post about this in the forums but I haven't come across a solution. Apple told me they have never come across this issue which is disturbing to say the least.

Leroydouglas
Thanks, I did see that thread and way too many others like it. My drive was working fine up to the minute I installed snow leopard and now I can't read all my archived dvds of the last 5 years of my work. Nor will it read the training dvd "New" that I just bought. It also won't even read the iwork disc that came with snow leopard. Of course all these disc work fine on my other make that didn't get the snow leopard upgrade. Apple support told me they never heard of anything like this. I took it to the apple store and they think it the dvd drive itself. Please, it plays cds fine and accepts new dvd media...some. Countless people have had their drives go out right after the snow leopard install.
I'm sorry but what happens to a dvd player or what hardware problem happens to only allow a player to read a few dvds but all cds. Could someone explain to me what breaks. Apple saying I need to by a new dvd player from them is crazy. Why do I get the feeling that if I install snow leopard on my other machine that the dvd player will also break. How also can apple not have any record of this happening to others.
I work with windows machines and linux boxes and Macs and I'm sorry I trusted an upgrade to a mac os that has been around for a while. If I would have checked the forums the way I do with anything I work with I guarantee I would not have upgrade to snow leopard after seeing all the people out their with this issue. It is also shameful that apple says it has no knowledge of this problem.

Leopard quite sluggish, should I fresh-install snow leopard?

I have an iMac 3.06 GHz core 2 Duo bought new in June '08 with 4GB RAM and 500 GB internal drive.
Internal drive holds OS (10.5.8) and has 108 GB free out of 465 real GB (190 GB of that is an aperture vault).
My home drive is on an external 2TB WD firewire 800 drive that is half full (914 GB used, 978 available).
I also usually have one or two other firewire 400 drives connected also (1TB or less).
I use the machine mostly for photo editing (Aperture mostly, but also trialing Lightroom now since Aperture doesn't support my new D300s yet), and a couple XP apps running under VMware Fusion 2 (also have Parallels 3 or 4).
Lately the machine has been getting sluggish, and I can't find anything obvious as the cause of the problem.
I was thinking a fresh OS install might be worth all the hassle. But if I am doing that I thought I might as well go to snow leopard at the same time.
-Can I download a full snow leopard version that is not just an upgrade (for the upgrade fee)?
-Is this a good idea?
-Is Snow Leopard fairly stable now? (Sounds like it is not too bad, although I use PS CS3, which I think last I heard had some issues).
-Finally, any other ideas to try to speed up my sluggish machine before a more drastic step like a fresh OS install? (The one idea I recall from other "slow imac" threads is a disk permissions check/repair.)
Regards,
Strathglass

You cannot download Snow Leopard. You must purchase the retail installer DVD for $29.95 or the SL Bundle for $169.00 (SL, iLife '09 and iWork '09, plus Leopard.)
I would consider erasing the drive and install Snow Leopard. I would also reconsider keeping your Home folder on an external drive. OS X will operate faster with the Home folder on the startup volume where it is installed originally. You can certainly choose to move your data to the external drive.
I did not see you mention backup. With all this data you have I hope you have a backup strategy implemented.
Snow Leopard is fine although one might ask if you really need to upgrade because if you don't then you may be better off with what is now working especially if this is a work-related computer.
As for improving your computer's performance you might consider performing some maintenance as well as moving as much data as you can to your fastest drives - the internal drive and FW800 externals.
Kappy's Personal Suggestions for OS X Maintenance
For disk repairs use Disk Utility. For situations DU cannot handle the best third-party utilities are: Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible. TechTool Pro provides additional repair options including file repair and recovery, system diagnostics, and disk defragmentation. TechTool Pro 4.5.1 or higher are Intel Mac compatible; Drive Genius is similar to TechTool Pro in terms of the various repair services provided. Versions 1.5.1 or later are Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts had been significantly reduced in Tiger and Leopard.
OS X automatically defrags files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems.
I would also recommend downloading the shareware utility TinkerTool System that you can use for periodic maintenance such as removing old logfiles and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the commandline. Note that AppleJack 1.5 is required for Leopard.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand. I also recommend booting into safe mode before doing system software updates.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Retrospect Desktop (Commercial - not yet universal binary)
2. Synchronize! Pro X (Commercial)
3. Synk (Backup, Standard, or Pro)
4. Deja Vu (Shareware)
5. Carbon Copy Cloner (Donationware)
6. SuperDuper! (Commercial)
7. Intego Personal Backup (Commercial)
8. Data Backup (Commercial)
9. SilverKeeper 2.0 (Freeware)
10. MimMac (Commercial)
11. CloneTool Hatchery (Shareware)
12. Clone X (Commercial)
The following utilities can also be used for backup, but cannot create bootable clones:
1. Backup (requires a .Mac account with Apple both to get the software and to use it.)
2. Toast
3. Impression
4. arRSync
Apple's Backup is a full backup tool capable of also backing up across multiple media such as CD/DVD. However, it cannot create bootable backups. It is primarily an "archiving" utility as are the other two.
Impression and Toast are disk image based backups, only. Particularly useful if you need to backup to CD/DVD across multiple media.
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac Maintenance Quick Assist.
Referenced software can be found at www.versiontracker.com and www.macupdate.com.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger and Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

Install Snow Leopard without CD

Hi
I bought a Macbook pro, and the previous owner formatted the whole HD. So, there is no operating system anymore in there.
Now, i wanna install OS Lion and then upgrade to yosemite. But i have no CD for snow leopard. I saw i can order from store, but i dont wanna wait till they ship...
Is there any other possibility to be able to boot the macbook and install an OS?
They said from apple i can go to the genius bar, they will upgrade for free to yosemite and install me snow leopard. but i have to wait a week.
What can i do?
Thank u

Okay, that's what we needed to know. Your Mac came with Snow Leopard, 10.6.6. I guarantee you cannot install the retail 10.6.3 version of SL on that Mac. The version you need were on gray DVDs that came with the Mac, and were supposed to stay with it. If the seller no longer has them, you'll have to get replacement disks from Apple.
Call Apple customer support and let them know you need to purchase replacement OS disks. They will ask for the Mac's serial number to make sure you get the correct ones. Typically, there are two disks. Pretty much the machine specific version of the OS on the first disk, and all of the bundled software such as Garageband and such on the other. Expect to pay about $45 for the two disks.
After you finally get the disks and install Snow Leopard, you'll be able to create an App Store account. Then download and install Yosemite.

TS3626 Mac os x 10.4.11 unable to install snow leopard

I couldn't install osx snow leopard family pack in to my Mac osx 10.4.11?? I've tried many times. It's start installing aswell but after 10 to 15 minutes it's stops with the error says couldn't install on your computer.. The installer could not copy the necessary files.click restart to restart your computer and try installing again.
I have a intel core 2 duo processor, speed 2ghz memory 1 gb..
Please help me solve this problem.

I suggest the following:
How to Install OS X Updates Successfully
A. Repair the Hard Drive and Permissions:
Boot from your current Tiger Installer disc. After the installer loads select your language and click on the Continue button. Then select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
B. Make a Bootable Backup Using Restore Option of Disk Utility:
Open Disk Utility from the Utilities folder.
Select the destination volume from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the destination volume from the left side list and drag it to the Destination entry field.
Select the source volume from the left side list and drag it to the Source entry field.
Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
C. Important: Please read before installing:
If you have a FireWire hard drive connected, disconnect it before installing the update unless you will boot from this drive and install the update on it. Reconnect it and turn it back on after installation is complete and you've restarted.
You may experience unexpected results if you have installed third-party system software modifications, or if you have modified the operating system through other means. (This does not apply to normal application software installation.)
The installation process should not be interrupted. If a power outage or other interruption occurs during installation, use the standalone installer (see below) from Apple Downloads to update. While the installation is in progress do not use the computer.
D. To upgrade:
Boot From The Snow Leopard Installer Disc:
Insert OS X Installer Disc into the optical drive.
Restart the computer.
Immediately after the chime press and hold down the "C" key.
Release the key when the spinning gear below the dark gray Apple logo appears.
Wait for installer to finish loading.
When the menu bar appears select Disk Utility from the Utilities menu.
After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
Quit DU and return to the installer. Install Snow Leopard.
E. For updating:
Download and install update(s)
Use Software Update, or
Download standalone updater(s).

Install Snow Leopard on clean HD

So I'm fixing a macbook and i'm trying to re-install Snow Leapard onto the Hard Drive. I've put the hard drive in and held the "C" key down while turning the computer on and all I get is a flashing folder with a question mark. I'm guessing that means the system can't find the software on the computer. Is there anyway I can install the system without a firewire or sled to dock the drive?

Not sure what you are doing.
Drive Preparation and Snow Leopard Installation
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
7. After formatting is completed quit DU and return to the installer. Install Snow Leopard.
Booting From An OS X Installer Disc
1. Insert OS X Installer Disc into the optical drive.
2. Restart the computer.
3. Immediately after the chime press and hold down the "C" key.
4. Release the key when the spinning gear below the dark gray Apple logo appears.
5. Wait for installer to finish loading.

Can I re-install snow leopard instead of Lion

Can I re-install snow leopard instead of Lion

Downgrade Lion/Mountain Lion to Snow Leopard
1. Boot from your Snow Leopard Installer Disc. After the installer
      loads select your language and click on the Continue
      button. When the menu bar appears select Disk Utility from the
      Utilities menu.
2. After DU loads select your hard drive (this is the entry with the
      mfgr.'s ID and size) from the left side list. Note the SMART status
      of the drive in DU's status area. If it does not say "Verified" then
      the drive is failing or has failed and will need replacing. SMART
      info will not be reported on external drives. Otherwise, click on
      the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions
      from the drop down menu to one. Set the format type to Mac OS
      Extended (Journaled.) Click on the Options button, set the
      partition scheme to GUID then click on the OK button. Click on
      the Partition button and wait until the process has completed.
4. Quit DU and return to the installer. Install Snow Leopard.
This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard (see below.) I suggest you make a separate backup using Carbon Copy Cloner.
If you have Snow Leopard Time Machine backups, do a full system restore per #14 in Time Machine - Frequently Asked Questions. If you have subsequent backups from Lion, you can restore newer items selectively, via the "Star Wars" display, per #15 there, but be careful; some Snow Leopard apps may not work with the Lion files.

How do I install Snow Leopard on a MacBook Pro currently running Lion?

A friend is having trouble running older apps in Lion on his new Macbook Pro and wants to revert to Snow Leopard. Any suggestions or cautionary tales appreciated. Thanks.

New MBPs require a version of Snow Leopard that you cannot purchase. If it did not come pre-installed on the computer then installing Snow Leopard is a bit of a chore.
First off he will need a computer that can boot from a retail Snow Leopard DVD (10.6.3.) Second off he will need a 16 GB USB flash drive or a free partition on a USB hard drive that is at least 16 GBs in size. The basic process is:
Using a computer that can boot from a retail Snow Leopard DVD you install 10.6.3 onto the spare drive. Download and install the 10.6.8 Combo update. Create a new partition on the MBP. Boot the MBP from the 10.6.8 USB drive then clone the system to the new partition on the MBP.
I will be glad to provide more detail if needed.

Can I install Snow Leopard and boot from software RAID 1 (mirror)?

I have a Mac Pro (quad core 2.66 GHz) on order for my office workstation. Yeah, I know new ones are probably coming out early next year but due to budget and upcoming projects I need one now. What I'd like to do is replace the pre-installed 640GB drive with two 1 TB drives and mirror them. The 640GB drive will be redeployed to another machine in the office. Can I boot from the Snow Leopard install DVD, go to Disk Utility, setup a RAID 1 with the two drives, install Snow Leopard to the mirror and then boot off the mirror set?
I've searched and found offhand comments to the effect that installing to and booting from a software mirror is OK, but I'd like to know for sure that it's OK. Any experience that you have with such a configuration would be nice to hear.

Yes. But before you do read the following:
RAID Basics
For basic definitions and discussion of what a RAID is and the different types of RAIDs see RAIDs. Additional discussions plus advantages and disadvantages of RAIDs and different RAID arrays see:
RAID Tutorial;
RAID Array and Server: Hardware and Service Comparison>.
Hardware or Software RAID?
RAID Hardware Vs RAID Software - What is your best option?
RAID is a method of combining multiple disk drives into a single entity in order to improve the overall performance and reliability of your system. The different options for combining the disks are referred to as RAID levels. There are several different levels of RAID available depending on the needs of your system. One of the options available to you is whether you should use a Hardware RAID solution or a Software RAID solution.
RAID Hardware is always a disk controller to which you can cable up the disk drives. RAID Software is a set of kernel modules coupled together with management utilities that implement RAID in Software and require no additional hardware.
Pros and cons
Software RAID is more flexible than Hardware RAID. Software RAID is also considerably less expensive. On the other hand, a Software RAID system requires more CPU cycles and power to run well than a comparable Hardware RAID System. Also, because Software RAID operates on a partition by partition basis where a number of individual disk partitions are grouped together as opposed to Hardware RAID systems which generally group together entire disk drives, Software RAID tends be slightly more complicated to run. This is because it has more available configurations and options. An added benefit to the slightly more expensive Hardware RAID solution is that many Hardware RAID systems incorporate features that are specialized for optimizing the performance of your system.
For more detailed information on the differences between Software RAID and Hardware RAID you may want to read: Hardware RAID vs. Software RAID: Which Implementation is Best for my Application?

Can I install Snow Leopard over Lion to install old software after hard drive crashed?

My hard drive crashed and I lost everything. I have a new hard drive, but when the repair shop installed my operating system, they installed Lion and I no longer have my prior updates. My computer had been updated a few times. I have a lot of software that only can be installed up to 10.7 such as Adobe Photoshop Elements 10, Office Mac 2011, etc. I was wondering if I installed Snow Leopard over Lion, would I lose Lion? Should I install Snow Leopard and then Lion again? I don't want to damage my like new computer and I don't want to have to go out and buy all new software. Is there a solution? Thanks in advance!

Sounds complicated! If I repartition the drive and install Snow Leopard onto the blank volume, will Lion still be there? Or, will the computer basically have two operating systems that I have to go back and forth from. Is this something a novice like myself can do?

Will The Genius Bar Install Snow Leopard in 2014?

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