Will the penfailure be solved after changing the cartridges? Installing printer again did not help.

Hp Print Diagnnostic Utility detected 'Pen Failure' I tried reinstalling printer driver again, checked cartridges installation for correctness, cleaned contact points but they did not help. Will the penfailure be solved after changing the cartridges? Installing printer again did not help.
Rajein

Yes, I did try it.
I completely uninstalled Firefox (including personal settings, bookmarks, add-ons etc.) and then I installed Firefox 24 from scratch. The outcome is unchanged. Namely, it installs it and then right when it is about to start for the very first time, it hangs. If I run the task manager I can see the process firefox32. It shows as if it is running. But in fact it is hanging doing nothing. It is almost as if the process is waiting for something to happen and that never occurs. Note that this should not have anything to do with, say, an incompatible add-on/plug in because I had them all removed. I also removed adobe flash prior to the installation and run the malware removal program too.

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