Will the scan function of an HP Color LaserJet CM2320nf MFP work with Lion?

I have a Macbook Air connected to a Windows Small Business Server 2003. I can print on the HP 2320 fine with the Print & Scan utility, however the utility won't recognize the HP as a scanner. The forums I have read on Apple regarding other HP all in one printers is that they can't scan. HP's support forum is iffy at best; some locations indicating that a fix is due "late 2011", but sending me in a circular link pattern to find a solution. I have tried downloading the HP LaserJet AiO/HP Director to no avail, even connecting directly to the printer/scanner via USB. Downloading the drivers doesn't resolve.
Based on this HP link, I believe that scanning isn't supported. I am dumbfounded by this.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c02950970 #A2

The product you have seems to be a commercial printer. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You may find the Commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Hope this helps!
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Just installed a HP Color Laserjet CM2320nf MFP printer, at the same time I upgraded to Lion. It prints fine, but I cannot use the scan functions. I downloaded the most recent driver! Any help would be appreciated.

Just installed a HP Color Laserjet CM2320nf MFP printer, at the same time I upgraded to Lion. It prints fine, but I cannot use the scan functions. I downloaded the most recent driver! Any help would be appreciated.

HP says that the drivers for your all in one print/scanner are downloadable from apple. For the scanner to use preview. image capture or the scan icon from the print driver queue. I don't know how old your HP is, but I know that the newer Os from apple don't support a lot of older printers. You might be able find a third party driver that could work.

Un able to install Scan to Email app on Color LaserJet Pro MFP M177fw

Hello!
I recently purchased Color LaserJet Pro MFP M177fw as my home printer.
Main thing i was looking for was Scan to Email feature.
As I read in specifications provided in this product description I see:
http://www.shopping.hp.com/shopping/pdf/cz165a.pdf
Digital sending standard features: Scan to E-mail by HP SW; scan to application by HP SW ; scan to file by HP SW
Once I try to install Scan to Email app i get following message once i try to install app:
What is wrong, that i cannot install app that was one of main choice points of this printer.
TWAIN and using computer scanning process is clear, so no need instructions how to scan using computer.
I especially need fucntion that i scan document on printer, then enter email and its emailed.
Thank You in advance for clarification,
Martins

Hi MrJansons,
There are a numerous ways to scan and email from your printer. Please go through the below links.
Make sure you have installed the software driver for your printer on your machine and then follow any of the methods to scan and email.
http://support.hp.com/us-en/document/c03476857
Kind Regards,
Oliver
"Although I work for HP, I'm speaking for myself and not on behalf of HP"--Please mark the post that solves your problem as "Accepted Solution"
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HP Color LaserJet CM1015 MFP Working?

Does anyone have the cm1015 mfp working with leopard?? Does scanning work correctly with HP Director? I wonder why none of these new printers work with 10.3 but not 10.5. Thanks

Hi there
I found a new version of the HP printer software package for cm1015/1017 printers on the HP website. Installing at this moment.
I'm looking forward that this will work on leopard ("system requirements: osX 10.5")!
Happy testing.
link: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us &prodNameId=1846081&prodTypeId=18972&prodSeriesId=1846080&swLang=18&taskId=135&s wEnvOID=219
scroll down and choose the bundle released at 14 january.

I got a Color LaserJet CM2320nf MFP and I would liket to lock it down when it is not in use.

Hello.
Is there some kind of pincode I can lock it down with? So that a unatuized person can´t copy ore fax?
/Magnus

You may most likely need a HP Toolbox FX to configure the settings and put password protection.
Open HP ToolboxFX in one of these ways:
In the Windows system tray, double-click the HP ToolboxFX icon ( ).
On the Windows Start menu, click Programs (or All Programs in Windows XP and Vista), clickHP , click HP Color LaserJet CM2320 MFP Series , and then click HP ToolboxFX .
-=CHRIS=-
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Scan error 22 on HP Color LaserJet Pro MFP M176n

I'm sorry, but I have a problem, and solution on this web-page didn't help me A 'Scanner Error 22' Message Displays on the Printer Control Panel. Have you got any other solutions of this problem?
Respectfully yours,Alexander.

Hi @boostoman ,
I see that you are experiencing issues with the printer getting a "Scanner 22" error. I would like to help you.
Sorry for the inconvenience caused. Please follow this HP document on A 'Scanner Error 22' Message Displays on the Printer Control Panel. Make sure this printer is plugged into a direct wall, not a surge protector. If you haven't already tried it yet.
Please keep the scanner lid open and then press the copy button.
Check if the scanner bulb glows or moves.
Also to see if the scanner moves freely across the glass.
I will send you another step to try in a private message.
In the forum beside your handle name just click on the envelope to view it.
If you're still receiving the same problem, it may be caused by Hardware, then please contact HP technical support for further assistance. Call 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Contact HP.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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Compaq presario V2000 and my Compaq Evo n610?
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Will the Black 2.4 GHz Intel Core 2 Duo MacBook work with the Thunderbolt Display?

I'm looking into buying a new Thunderbolt Display, but do I need to buy a new MacBook Pro or will the Thunderbolt Display work with my Black 2.4 GHz Intel Core 2 Duo MacBook?

Yes. You'll need to create a Mavericks USB installer from the App Store download, and the App Store is only available with 10.6 and above, so that's a challenge for you to overcome, but that SSD will install just fine.
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HP Color LaserJet CM2320nf MFP

We are having an issue with the above mentioned printer.....the printer is networked so multiple users can use it. The issue is that one user in particular is unable to print in color although the printer is set at the default settings and all the other users can print in color with the default settings.

The product you have seems to be a commercial printer. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You may find the Commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Hope this helps!
Help the community by marking this post as a solution if it solved your issue!.
If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal.

Will the external hub of an audigy 2 platinum pro ZS work with an X-fi Xtreme Mus

Topic title says it all.
I recently bought a new pc with a Soundblaster X-fi Xtreme Music, I love the new features of the card however I don't really want to shell out on getting a usb hub.
With my old pc I had a Soundblaster Audigy 2 Platinum Pro ZS (phew that name is long) and it came with a very usefull external hub with midi and audio inputs, the works. I was wondering if it is possible to hook these two up?
Thanks in advance

No, they aren't compatible. The X-Fi card doesn't have any AD_Link connector to link up with the external I/O console you have.
Jason

Color Laserjet CM2320nf MFP- Is this email legitimate or is it a scam?

Just received this email yesterday and wanted to know if it is acutally legitimate or is it a phishing attempt to install malware on our printer?
URGENT SUPPORT NOTIFICATION FROM HP - PLEASE READ HP LASERJET FIRMWARE UPDATE IS AVAILABLE
Dear Valued HP LaserJet Customer,
HP recently announced the potential for a certain type of unauthorized access to some HP LaserJet printers. The potential for this unauthorized access exists for LaserJet devices on a public Internet without a firewall, or for LaserJet devices in a private network, if a malicious effort is made by a party on the private network to modify the firmware of the device.
While no customer has reported to HP unauthorized access, HP has built a firmware update to mitigate this issue. To obtain the latest firmware for your product, access bulletin HPSBPI02728
SSRT100692 - Certain HP Printers and HP Digital Senders, Remote Firmware Update Enabled by Default at this link:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03102449
Then:
1. Find your product in the table
2. If an update is available, you may click on the embedded link.
It will take you directly to the web page where the Firmware update is available.
Update your product's firmware using the instructions contained in the readme file for the firmware image. If you are an HP Managed Print Service customer, please contact your managed print services provider, who can install the firmware upgrade for you.
Because the security of our customers is of utmost importance to HP, we reiterate our recommendation to follow best practices for securing devices. This includes placing printers behind a firewall and, where possible, disabling remote firmware upload capabilities on exposed printers.
Additional information is available at http://www.hp.com/go/secureprinting
HP deeply appreciates your business and your partnership.
If you have any questions, please do not hesitate to contact your sales representative.
This Urgent Support Notification was sent to (I removed my email address)
because you registered with HP or Compaq as a product owner and
this message is critical to your product ownership. HP prides
itself in being customer focused, quality driven and a company
that customers can trust and count on, and we apologize for any
inconvenience.
HP is committed to respecting your privacy. For more
information, visit our privacy policy at
http://www.hp.com/country/us/en/privacy.html
or contact us at
HP Privacy Mailbox, 11445 Compaq Center Drive W., MS 040307,
Houston, TX 77070.
No virus found in this message.
Checked by AVG - www.avg.com
Version: 2012.0.1913 / Virus Database: 2114/4837 - Release Date: 02/28/12
This question was solved.
View Solution.

Hello,
The email is legitimate and came from HP indeed.
It is highly recommended to install the latest firmware, which you may find below:
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3597358&lang=en&cc=us...
Select your OS version, then follow the latest Firmware and follow the installation instructions.
Regards,
Shlomi
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HP Color LaserJet CM2320nf MFP with fax for Windows 10

Good morning !!! How can I yield to download and install all necessary software for OS X El Capitan, OS X Yosemite 10.10 and finally for Windows 8.1 and Windows 10 operating systems. I would be very thankful if you should be kind enough to send your prompt response via email to my above inquiries asap. Sincerely yours, Xabier Mendiola Sañudo

The product you have seems to be a commercial printer. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You may find the Commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Hope this helps!
Help the community by marking this post as a solution if it solved your issue!.
If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal.

New color laserjet pro mfp m177 will not scan or copy

Product is new. The problem is that this unit will not scan or copy. I downloaded the latest drivers, but they would not install completely. I also ran thru some trouble shooting guides on the HP website, but still it doesn't work. It tries to make a copy, but it acts like it starts and then stops without completing the function. It's almost like the scanner mechanism is stuck. Anyone ever have this problem with a brand new printer?

Hello , Thanks for posting in the HP Forums, and welcome! I understand you are unable to make a copy or scan on your new HP Color LaserJet Pro M177fw MFP. I'd like to help you with this. Firstly, do you have the printer connected directly to a wall outlet or is it in a surge protector or power bar? Even if you have been using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
In this document you will see, ISSUE: Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
^ This is not limited to Laserjet printers. If the issue persists, I would suggest download and installing the most recent firmware for your unit. You can download the firmware update utility here:HP Color LaserJet Pro MFP M177fw Firmware UpdateNote: You will need to connect the printer via USB to update the firmware, as any interruption during the firmware update can cause more issues. If this still does not resolve the issue, please let me know if you are getting some sort of error message on the screen or any blinking lights to indicate what the problem may be. Hope this helps!

Scan to email on Color LaserJet Pro MFP M177fw

I am trying to download the Printable "Scan to Email" onto my Color LaserJet Pro MFP M177fw but It keeps throwing an error?
When I bought the printer (yesterday) i was told that I could set it up to Scan in a document and have it automatically send out as an email to a recipient. How do I accomplish this?
thanks!
This question was solved.
View Solution.

Step by step -
I want to walk up to my M177FW
place a document on it
scan it to either an email address or a folder on a server on my network
My old unit the OfficeJet 6500 could do this - i cannot believe the newer tech cannot. Please tell me what i'm doing wrong and please do not ask me to walk to a PC and run special software. Use the scenario above - thank you

Mac cannot detect scanner option on HP Color LaserJet Pro MFP M177fw after trying every method

Hello,
I have recently purchased the new printer HP Color LaserJet Pro MFP M177fw and I am having a lot of trouble trying to scan. I have spend hours trying to fix this.
I have tried all the methods on this website, (trying through preview, printers and scanners (no scanner option showing) image capture, etc. I have also installed all the necessary drivers with no luck (CD and from HP website)
Then I tried all the other methods that were listed, I have tried restarting, deleting drivers and proceeding through image capture, preview and sanner and printers, it just does not have scan option anywhere.
The printer is working fine though, and I am connected to the printer through wifi
I do not know what else to try, please help.
Kinds regards
Zhanna

Hi @student ,
I see by your post that you aren't able to scan through the wireless network. I would really like to be able to help you resolve this issue.
When you added the printer, did you add it as a Bonjour printer or did you have to type in the IP address and add it through IP Protocal? The reason I am asking is because when adding the printer through IP Protocal you can only print, your not able to scan with the printer added this way.
Check the driver name that is installed for the printer. It should list just the printer's name. (HP Color LaserJet Pro MFP M177fw )
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen should show the name.
If the printer name isn't listed properly, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver. (you might have to click the drop down to select the printer's name to add it in)
If you are still having issues, uninstall the printer software.
Uninstalling the Printer Software.
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer.
Empty the trash.
Reset the Printing System:
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Click the Apple icon and then click System Preferences.
Click Printers & Scanners.
Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system.
Then install the printer software again. HP Color LaserJet Pro MFP M176/M177 Series Software.
If the issue persists, connect the printer directly to the Mac and try and scan through a USB connection. Just to rule out a network issue.
Please let me know the outcome.
Have a fantastic day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Will the scan function of an HP Color LaserJet CM2320nf MFP work with Lion?

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