Will they tighten the hinge on my macbook pro at the apple store?

i just got a 13 inch macbook pro yesterday and the screen seems to be slightly loose its not a big deal but i worry that over time it will get more and more loose if i made an appointment at the apple store would they be able to tighten the hinge there?

Hi D,
You definitely want to bring your new machine in to the Apple Store to have them look at it. If they can adjust it, great, but if not, you'll want to have any defective parts replaced or get a new MBP.

Similar Messages

  • I've encountered 4HDD/11/40000000 SATA(0,0). AFTER SOME RESEARCH IN APPLE COMMUNITY, I LEARNT THAT IT'S A HARDWARE ISSUE. SO I WILL BE TAKING MY MACBOOK PRO TO NEAREST APPLE STORE. MY QUE IS, WILL IT BE FIXED IF I UPGRADE FROM OSX 10.8.5 TO MAVERICKS?

    I've encountered 4HDD/11/40000000 SATA(0,0). AFTER SOME RESEARCH IN APPLE COMMUNITY, I LEARNT THAT IT'S A HARDWARE ISSUE. SO I WILL BE TAKING MY MACBOOK PRO TO NEAREST APPLE STORE. MY QUE IS, WILL IT BE FIXED IF I UPGRADE FROM OSX 10.8.5 TO MAVERICKS? What other options do I have? What can be an approximate cost for fixing this problem?

    Of course not. It's a hardware problem, so it can't be fixed by upgrading software. The only option you have got is to take the MacBook to an Apple Store or reseller.
    That error indicates a problem with the hard drive. What you have to do is to make a backup of your files and take the MacBook to an Apple Store or reseller, so they can confirm that the problem is the hard drive and not the SATA connector, which could be worse.
    If it's a hard drive issue, it's not expensive (about $100-200, depending on the hard drive). If it's a SATA connector issue, the whole logic board may have to be replaced.
    Note that you can replace the hard drive yourself if you want, but the cost between doing it yourself and taking the MacBook to an Apple Store or reseller is similar

  • I own a new iPad and a MacBook Pro. An Apple store assistant changed my Apple ID on my iPad, and the new ID showed up in the iCloud setting on the iPad. However on my Mac laptop the iCloud still shows my old ID, so there is no synching of documents going

    I own a new iPad and a MacBook Pro. An Apple store assistant changed my Apple ID on my iPad, and the new ID showed up in the iCloud setting on the iPad. However on my Mac laptop the iCloud still shows my old ID, so there is no synching of documents going on between the iPad and the laptop. What do I do?

    On the mac's system preferences: click the iCloud icon, then "sign out" button.  After, you can enter the new ID.

  • Will anyone at the Apple store apply my screen protector for me?

    I'm not competent or patient enough to figure out how to put the darn thing on.    And I'm a perfectionist.  Is there any way someone at the apple store will do that for me?  That would make my life a whole lot easier.

    they probably will but also they probably wont wanna take the same chance of messing it up.

  • Macbook Pro taken by Apple store

    I have an extremely strange situation. I recently purchased a used macbook pro (2010) in February of this year. A few days ago the display started having issues where it would have blue vertical streaks across the entire screen and I couldn't make anything out on the display. I then proceeded to schedule a genuis bar appointment for the following day. Upon arriving at the Apple store the genius saw the problem that I was having and took it in the back to check a few things out. Ten minutes later he came back with the store manager and asked if I had bought the unit used. I told them I had and they proceeded to explain to me that they believed the unit had been stolen. I was obviously shocked and they said that they had to verify for sure that this was the case, but if it was indeed stolen that they could not give it back.
    They asked for my contact info and went in the back again for awhile. The store manager came back and told me that the machine had been stolen from a store in pennsylvania. She then said sorry but I can give you a 20% discount on a new mac if you would like to purchase one. Now I understand Apple is a business and I understand their stance on the issue but I wasn't even given a chance to prove that I had bought the machine used. It was just taken from me with no effort at all to mutually rectify the situation. I have spent thousands on Apple products over the years and this was my 3rd Macbook pro in four years, I have had two of every iPhone released, an iPad, and several iPods and to be treated like I was some criminal and have my machine, which I make my living on, taken from me was extremely unfortunate.
    I proceeded to file a police report and give the authorities the description of the person I purchased the machine from but I don't believe they will find him. I then called Apple Customer Relations and spoke with a kind man who tried to help but was told the Apple store was handling it and they would contact me. It has been two days and I have received no phone calls from anyone. I am by no means asking for a handout as I'm sure Apple recieves thousands of demands from 'mistreated' customers a day and I don't want to be lumped in with some uber sensitive disgruntled customers. I love Apple, I am a fanatic. I take it upon myself to convert as many of my friends and family over to Apple as I possibly can and I have been very successful in doing so because I believe in the brand so strongly. I just want to continue using their amazing products and I have had nothing but good experiences with them. I was not mistreated, but I do believe that more could be done to to rectify the situation than taking my computer and sending me on my way.
    My question to you all is have you heard of any situations like this before? If so, how was it resolved? And do I have any recourse in the matter? Now I know invariably someone will reply accusing me of being the person who stole the computer and how they can't believe I was dumb enough to take a stolen computer back to the company it was stolen from. I welcome any and all responses and I would ask for the benefit of the doubt. I have the phone number, name and text conversation of the person I purchased it from that I have turned over to the authorities. I also have proof from my bank of the purchase. So please, I am genuinely seeking help and I'm asking the community for appropriate reponses.

    Try the Yellow Pages, Attorney's and find one that will do an initial consultation for free. It should be an attorney that specializes in Civil matters.
    Take the police reports and any documentation from the Apple Store. If they gave you none, ask them for a statement regarding recovering Apple's stolen property. And, of course, what ever information you have about the person you bought the MBP from.
    The attorney should be able to tell you if it would be worth your time (and his) to go after the seller. He may suggest suing the seller in small claims court depending on how much you lost.
    Extraordinary customer service is the generous discount they offered. If you really want/need another computer, I would accept the offer. I can't think of another company that would reward someone for being in possession of property stolen from them.
    So, at MBP prices they are giving you $240 to $598 depending on the MBP. If that's not extraordinary to you, send the Red Cross a donation in the amount of your discount.

  • Macbook pro shipping to apple store?

    When will the apple stores get their new shipments of the new macbook pro?
    i live in oahu, hawaii.

    Actually not always.
    I ordered a MacBook Unibody on Dec 20 2008. It said.
    Left warehouse in Memphis TN.
    In fact every Apple Product I ordered online said shipping form Memphis TN well except for one I think.
    But about 2 months ago I was forced into needing FireWire. So I had to sell my MacBook and order a MacBook Pro.
    I ordered it saturday CTO a 500GB HD.
    3 Hr ago it said Prepared for Shipment.
    At 1:10 am Central Time it was Shipped.
    It has left FedEx Origin Facility Shanghai CN.
    Message was edited by: Macbook91

  • MacBook Pro purchase in Apple Store

    hi everyone. im not sure if anyone has answered this yet but im on a limited time schedule at the moment so im just gonna ask.
    Can I walk into an apple store TOMORROW and purchase a MBP with...
    2.16Ghz processor
    2 GB RAM
    100 GB hard drive @ 7200 rpm
    glossy screen
    those are the specs I need. I just want to know if they can put all that into it at the store. I really dont want to order it online because Its for school on thursday and im selling my PB G4. thanks to anyone in advance!

    Depends on your location. I walked into the Apple store in Toronto(DT) and within 2minutes I was in the lineup waiting to empty my wallet.
    I purchased the 15"MPB with glossy screen.
    It depends on stock, I would suggest you call in the store your going to visit, and ask them if they have the product you want in stock. Ask them to hold it for you if you think it will be sold by the time you get a chance to go to the store.
    happy hunting.
    'd

  • Best way to buy a Macbook Pro at an apple store

    I am going to purchase my first macbook pro next week. I am switching from Windows to Apple after 10 plus years of use. I am very excited to make the switch. My question is this, I was wondering what is the best way to buy one at an apple store? Should I schedule a one on one to make sure i get a rep? The reason I say this is because the store i go to is constantly busy and seems as though i probably wouldnt be able to get a sales rep for a while. Also i was wondering if this is something people use alot or does scheduling a one on one not happen very often. The last question I have is should i call ahead to the store to see if they have the macbook that i want in stock? If they dont can i order one over the phone and schedule a pickup at the store? Any advice would be greatly appreciated.

    Welcome to Apple Discussions!
    It never hurts to get a rep, as they may be able to show you things about the machine you may not have known, and if they are well trained, they can answer all your questions and make you feel more comfortable about your purchase.
    For custom configurations that are not listed in the store online by default, you will likely need to go online, though some stores have a fully featured configuration with the maximum custom addons all prebundled. For more customization online is better.
    Ordering over the phone to the brick and morter store is not as likely to be doable, though some stores may offer it. Each store has their own policy, and I suggest calling them ahead to find out what it is.
    You can at least for http://www.apple.com/retail/ set a genius bar appointment ahead of time, to discuss your needs.

  • Now I am in Thailand. Can i buy Refurbished Macbook pro from US appple store?

    Excuse me. I am in Thailand. Can i buy Refurbished Macbook pro from US apple store?

    The USA web store requires payment in US funds, from a US source, and with a US billing address for the account.  And as Limnos mentions, they do not ship internationally - they will only ship to a US street address (no P.O. Boxes so no re-shipper will work either).

  • I have an imac and macbook pro. my creative suite 5.5 design premium is on them both. I'm about to take them in to the apple store because they are running bad and have them completely restored to factory settings. when I get them back will i be able to r

    I have an imac and a macbook pro. my creative suite 5.5 design premium is on them both. I'm about to take them in to the apple store because they are running bad and have them completely restored to factory settings. when I get them back will i be able to re-install my adobe creative suite to both of my computers using my same product code from when i first bought it?

    Yes. Just make sure to deactivate the license on both systems using Apple menu --> Deactivate while one of the suite programs is running.
    Mylenium

  • Cannot locate my admin password as it was setup at the Apple store when I purchase my MacBook Pro.  They didn't give me the password and I didn't know I needed it.  How do I get it?

    When the Apple techs at their store setup my new MacBook Pro, my first Apple product they evidently acted as The Administrator.  They did not tell me about this process or give me a password.  So now when I need the password I have no idea what it is, etc.  The Apple store is 60 miles from where I live.  A challenge to just go in and get help.  How can I find my password or set a new one?

    Forgot Your Account Password
    For Lion/Mountain Lion
        Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         When the menubar appears select Terminal from the Utilities menu.
         Enter resetpassword at the prompt and press RETURN. Follow
         instructions in the dialog window that will appear.
         Or see Reset a Mac OS X 10.7 Lion Password, OS X Mountain Lion- Reset a login password, and
         OS X Lion- Apple ID can be used to reset your user account password.
    For Snow Leopard and earlier with installer DVD
         Mac OS X 10.6- If you forget your administrator password
    For Snow Leopard and earlier without installer DVD
        How to reset your Mac OS X password without an installer disc | MacYourself

  • I have a first generation MacBook Air that has been refurbished via the Apple store. I installed Snow Leopard about a year ago and now, my computer wont update! It will download the updates restart my computer, but then I get an error message!

    I have a first generation MacBook Air that has been refurbished via the Apple store. I installed Snow Leopard about a year ago and now, my computer wont update! It will download the updates restart my computer, but then I get an error message and the computer wont restart!

    What is a error message and what do you see when it appears?
    Haven't much problem with Airs around here, since they have a SSD they tend to be more reliable.
    Perhaps it was a bad update, have you ran through this list of possible fixes?
    Do as many as possible, starting with #1. Until the problem is resolved.
    Use the boot 10.6 USB instead of the disk of course.
    Step by Step to fix your Mac

  • Two Macbook pros circa 2009 in our temporary household in Turkey suddenly failed to boot and got stuck on the grey screen. They were able to boot at the Apple store, but not when we brought them back to our apartment. Could this be a coincidence?   A

    Two Macbook pros circa 2009 in our temporary household in Turkey suddenly failed to boot and got stuck on the grey screen. They were able to boot at the Apple store, but not when we brought them back to our apartment. Could this be a coincidence?   A

    THank you Ogelthorpe. When my wife's computer I went on line to the site that you sent and tried everything But nothing worked. When my son came to visit and his MacBook Pro did exactly the same thing we became suspicious - too much of a coincidence. We took both computers somewhere else, out of our apartment, and they both booted. We ran disk utility on both, but the report in both cases was that there are no issues with the hard drive.  Back in our apartment neither will boot up. My MacBook Pro is a later model with a solid state drive and it seems to work fine here.. I tried an external drive and it works fine. We think that this has something to do with some kind of magnetic interference in our apartment to which the 2009  drives are susceptible.  It is indeed a mystery!
    alf

  • I was going to buy some HD movies on iTunes, will they play in HD on my Macbook Air

    I was going to buy some HD movies on Itunes, will they play in HD on my MacBook Air?

    Depends on your screen resolution. System Preferences/ Display you will see the different screen support resolutions. Does it support 1980x1080? That is what HD resolution is. That being said on a screen as small as a MacBook Air you won't see any difference and if you are connecting to a monitor the display output is:
    Pure digital video output
    DVI output using Mini DisplayPort to DVI Adapter (sold separately)
    VGA output using Mini DisplayPort to VGA Adapter (sold separately)
    Dual-link DVI output using Mini DisplayPort to Dual-Link DVI Adapter (sold separately)
    HDMI output using a third-party Mini DisplayPort to HDMI adapter (sold separately)
    NVIDIA GeForce 320M graphics processor with 256MB of DDR3 SDRAM shared with main memory3
    Dual display and video mirroring: Simultaneously supports full native resolution on the built-in display and up to 2560 by 1600 pixels on an external display, both at millions of colors

  • HT1338 The screen on my MacBook Pro keeps going black.  This is happening more frequently.  I have had it in to the Apple store multiple times and they can't find a problem.

    My MacBook Pro screen keeps going black.  This is happening more frequently.  I have had it in to the Apple store several times for this and they can't find anything wrong other than it is locked up for a while.  Since it is happening more and more, I am worried that at some point this will be permanent.

    Has it actually happened at the store?
    If not then we need to get it to do that. Now it may be completely random but you need to try and make a note of as many things as possible that happen when it does it.
    How long has it been on for, what are you doing at the time, what's connected. If it's reproducible then you've at least got somewhere.

Maybe you are looking for