Willwhen I back up my book Mark files is a json format is saved to the desktop. The file is only 30kb, this is too small. what's going on?

When I go to back up my bookmarks and save it as a json file on my desktop, it tells the file is only 30kb, it is highly unlikely as I have many bookmarks. I then tried to export the bookmarks as a HTML file and, it too said the file was only 30kb. you please tell me how to solve this problem??

Possibly it is that your expectations are wrong regarding the size or the file.
Why not examine the HTML file see if it seems to contain all your bookmarks. It may open as a Firefox tab if you open it using
*Firefox Button ->File -> Open File
An alternative method would be to open it with a Word Processor capable of handling HTML, or even any WP or Text editor as that will still give you a good idea of the content.

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Isend phot files in jpeg recipient shold receive at least 1MB file but only receives 37 kb ,for example, what's going wrong??

What's going wrong is it an email problem???

Just an update... A rep contacted me and we did a screen share. They were convinced that I wasn't full of <insert proper word here>. They promised to get back to me in a few days, and now? A few months later? Nothing.
Still no files. Still no correction... Still no nothing from Adobe.
The person I spoke to was kind, saying he'd make sure I got CC for free for a while...
Still though, no follow up.
Adobe, are you going to correct this or just let your customer suffer at your mistakes?

Just updated to iOS8 and most of my music disappeared. Attempted to sync with iTunes to get it back but iTunes now says I am 26GB over capacity and "Other" files are taking up just over 29GB! What is going on and how do I fix this?

iPhone 5 (64GB)
iTunes 11.4.0.18 (64-bit Win7)
Just updated my iPhone 5 to iOS8 and most of my music disappeared. Attempted to sync with iTunes to get it back but iTunes now says I am 26GB over capacity and "Other" files are taking up just over 29GB! What is going on and how do I fix this?

I had restored my iPhone 5 to factory settings and that cleared the problematic "Other" problem. Flash forward a couple weeks and the problem has once again resurfaced.
I tried updating iTunes and iOS to the newest versions and the problem still persists.
I'm officially ready to switch to Windows Phone or Android now...
*edit*
A Google search with results restricted to the last month shows that this problem seems to be becoming more and more common.
https://www.google.com/webhp?sourceid=chrome-instant&rlz=1C1CHFX_enUS506US506&io n=1&espv=2&ie=UTF-8#q=itunes+other+space+iphone+site:discussions.apple.com&tbs=q dr:m

TS3694 Hello, I have an error while trying to add move music into my itunes library. 'The itunes library file cannot be saved. You do not have enough previledges for this operaion? help - what does this mean?

Hello, I have an error while trying to add move music into my itunes library. 'The itunes library file cannot be saved. You do not have enough previledges for this operaion? help - what does this mean?

Hi luxmi01,
Here is some information and troubleshooting on the permissions issues you are seeing:
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/ts1387
Cheers!
- Ari

Why is Final Cut Express adding 5 minutes of black to the end of my .dv export? I've marked it out, there are no additional clips at the end, it's doing this consistantly.

I'm using Final Cut Express 4.0 and when I export to .dv it adds 5 minutes of black to the end of my export. Any ideas on why this is happening? I have it marked out and there are no additional clips at the end that it's trying to capture.

According to previous posts in this forum, Apple does not support FCE with Lion, no less Mountain Lion. Nonetheless some people report no problems using FCE with Lion, depending upon upgrade protocols from Leopard etc. You list FEC 4.0, but FCE has an update to 4.01 free download from software update.

I want to unload Yahoo tool bar and go back to firefox tool bar but cannot pull up a "tool bar" it is missing as well as the back icon My book marks are apparently in the firefox format and I cannot access them

I want to restore firefox tool bars so I can have the back icon and my bookmarks accessable. I now have Yahoo tool bar and it does not show file, tools, edit, etc.

'''''"does not show file, tools, edit, etc."''''': That is the Menu Bar; see below
'''Can't see the Menu Bar''' (File, Edit, View, History, Bookmarks, Tools, Help)?
Turning the Menu Bar on and off is a new feature in version 3.6.
''(~~red:Linux & OSX see~~: [[Menu bar is missing]] )''
''Windows'' Method 1. '''''Hold down''''' the key and press the following letters in this exact order: V T M then release the key
''Windows'' Method 2. Tap once on the F10 key, while the Menu bar is visible, choose "View > Toolbars", click "Menu Bar" so that a check mark is placed next to Menu Bar
''Windows'' Method 3. Tap once and release the key. The Menu Bar will be displayed; then choose ~~red:V~~iew > ~~red:T~~oolbars and click on ~~red:M~~enu Bar so that a check mark is placed next to Menu Bar
The Menu Bar should now be displayed permanently, unless you turn it off again using View > Toolbars. Check mark = displayed, NO check mark = not displayed.
See:
http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
http://kb.mozillazine.org/Toolbar_customization#Restoring_missing_menu_or_other_toolbars
'''Navigation Toolbar, Bookmarks Toolbar and other Toolbars''' under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed).
'''To display the Status Bar''', View, then click Status bar to place a check mark (display) or remove the check mark (not displayed).
'''Full Screen mode'''
http://kb.mozillazine.org/Netbooks#Full_screen
Also see:
''' [[Back and forward or other toolbar buttons are missing]]'''
'''[[Navigation Toolbar items]]'''
'''[http://support.mozilla.com/en-US/kb/How+to+customize+the+toolbar How to customize the toolbar]'''
'''rich stanley'''
'''''Other Issues''''': ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
'''You '''~~red:'''MAY'''~~''' need to Update Adobe Reader for Firefox (aka Adobe PDF Plug-In For Firefox)''': your ver. N/A; current ver. 9.3.3 (important security update release 06-29-2010; see: http://www.adobe.com/support/security/bulletins/apsb10-15.html)
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
''You may be able to update from the Adobe Reader installed on your system'' instead of going to the Adobe site and downloading. Open the Adobe Reader installed on your system (''in Windows, Start > Program Files, find and click Adobe Reader to open''), click Help, click Check for Updates.
''If you go to the Adobe site to download the current Adobe Reader:''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~
-exit Firefox (File > Exit)
-In Windows: check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader
*'''NOTE: On Vista and Windows 7''' you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''NOTE for IE:''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version. To install/update the IE ActiveX version, same instructions as above, except use IE to download the ActiveX installer. See: [[ActiveX]]
*Also see: http://kb.mozillazine.org/Adobe_Reader ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]

How do I recover deleted book mark files

My son or his friends accidently deleted all of my bookmarks on Safari. I have used time machine recently for back up but do not know how to recover my deleted bookmarks.

Triple-click the line below on this page to select it, then copy it to the Clipboard (command-C):
~/Library/Safari
Quit Safari. Disable Safari synchronization in iCloud, if applicable.
Select
Go ▹ Go to Folder
from the Finder menu bar. Paste into the text box that opens (command-V), then press return.
A folder window should open. Restore the file named "Bookmarks.plist" in that folder from a backup that predates the unwanted changes. If you disabled sync, re-enable it and test.

For example, when I click on the craig's list book mark, I get a pop that says to up date Firefox. I don't have Firefos on this computer. Now what is going on here, anybody?

I am getting unwanted popup ads about software update for software that I don't have installed. I have an iMac 20", 2009, running 10.10.2 Yosemite. This just started this week. I read that Adobe Flash Player was causing problems with mac's and Windows pc's. I did the Adobe Flash Player update for windows 7, on my pc's. Is this my problem here on the iMac? I also get popup ads when viewing and crags list ads. they appear in the midle of the screen, and in the lower right hand corner. Any advice, suggestions will be highly appreciated. Thanks

There is no need to download anything to solve this problem.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

Upgraded to Firefox4 and all my bookmarks are gone, I have tried all the solutions listed under lost book marks can someone please help me.. I have seen people say they have solved this but never tell how.

As it says above I lost all my bookmarks after upgrading to Firefox 4.
I have tried all the solutions under the Lost Bookmark page and they either do not apply or did not work.
I even found a old backup and imported it and it did not work.
I have seen several people say they have the same problem and have fixed it but never say how.. Please help

I've encountered the same problem; I (reluctantly) upgraded Firefox after years of happily using version 2, and discovered that I should have, apparently, saved my bookmarks before updating.
There is NO "places.sqlite" file anywhere on my hard drive.
Following the procedure at https://support.mozilla.com/en-US/kb/Lost+Bookmarks#Restoring_bookmark_backups restores the bookmarks folder saved *today*. . . after Firefox reverted to a *two year old file* and saved it over my existing one. (How do I know it's two years old? It has house search information from before my toddler's birth, that's how.)
There is no bookmarkbackups folder.
Searches across my hard drive for the following files turn up nothing useful:
* bookmarks.bak
* bookmarks.html
* bookmarks.html.moztmp
* bookmarks-(date).html
* bookmarks-(date).json
Oh, there *is* a bookmarks.html file that's larger than the 7/2 one that's been created; it is, however, from a transfer from IE bookmarks dated 2006.
None of the rest exit. Even searching for just the extension of .json turns up nothing.
I really, really want my bookmarks back, and I am not thrilled about this; I trusted Firefox not to screw up on an upgrade, and that's the only reason I didn't make a backup before installing. Silly me.

How to stop book marks from opening in a side bar instead of the current tab

I was fiddling around with some add ons, but for some reason now whenever I try to open a bookmark it opens them in a weird little side bar thing on the left of my screen. How can I make it so that my bookmarks open up in my current tab again?

hello, you can right-click those bookmarks, select properties & uncheck the option to load the bookmark in the sidebar.

I keep trying to load an iphoto book and it keeps getting stuck on a page during the assembly. I am using iphoto 11. What can i do to get this book assembled

Hi
I have now tried to load this book twice. The first time it got stuck during the assembly process on page 6 of 66. The second time it got stuck on page 7 of 66. I've done a preview and it assembles fine. Any ideas would be awesome
thanks

I have now tried to load this book twice
By load do you mean order? It appears that there may be a damaged image on page 6 or 7.
Export all of the photos on those two pages to the desktop as Kind = Originals. Open each with Preview and save as a new jpeg file. Import lthose new files into iPhoto, add them to the book and use them to replace the existing photos in those two pages. Now try ordering again.
HOWEWVER, you might try this first: boot into Safe Mode, Mac OS X: Starting up in Safe Mode, and try to order from there. Keep the pdf Preview files you've created to compare with the printed copy when it arrives.
OT

I restored my phone but it restored to the only back up i had which was 2 months ago. Now none of the settings i have are up to date on what i had. How do i get all the text messages from that backup up to today?

I tried to update my phone, but it died so i had to restore it. The only back up i had was from 2 months ago. How do i get all the settings back from that huge gap of me not syncing it?

Please read before going through with this procedure.
If you really want your contact back and you did not do another iCloud backap since you deleted some of your contacts, you can do a hard reboot on both devices with iClouded contacts by holding down the home and lock buttons on each of them for 10 seconds ignoring the slide to turn off thing. Make sure you have iCloud contact services off before doing so. You can then go through the whole set up process until you get up to the backup part. You then press to restore from an iCloud backup (make sure you choose the right backup for the right phone). If you didn't make an iCloud backup before the contact incident, you will have to use your two-month-old iTunes backups. Each phone should have their contacts the way they were from your last backup. You then go into Settings>iCloud>and turn off contacts. You then can choose if you want to keep your current contacts or not. Turn this off on both phones just incase you add another iCloud device to the mix later on. Now your contact lists are no longer linked (Caution: side effect may include lack of edit button). You may now add and delete contacts as you please without it happening on your other phone.
Thank you for choosing Apple.

The file burn playlist to CD option has completely disappeared on the itunes on my new laptop...help what's going on??!!!

why has the burn cd option totally disappeared from my itunes file menu?!

thanks Chris...all sorted out now

LR5 won't import photos Ijust took. Keeps coming up:"The following files were not imported because they could not be read." And it's ALL the photos. never had this problem be4. what gives?

Keeps coming up:"The following files were not imported because they could not be read." And it's ALL the photos. never had this problem be4. what gives? Using an SD card, its a 64GB 600x Speed . I'm on a Mac 10.8.5; iPhoto has no problem importing them.

In order to see the windows that show sharing and permissions I gave you above, you have to right click on the the item, e.g. folder, HD, etc., and this window comes up. Then you right click on "Get Info" and the windows with S/P pop up. In LR%, if I right click on Destinations folder, this is what comes up:
There is no option to "Get Info", and if I right click within Destinations folder, this is what comes up:
Still no "Get Info". If I click on the specific file (in this case "2015), this is all I get: Last thought, yesterday out of desperation, I called the Apple store. I am operating on Mountain Lion operating system, and Yosemite is the latest (as of 10/14). The manager suggested that if there had been an update in LR5 that was now only compatible with this later system, maybe that was the issue and I should consider updating to Yosemite. I had no problem downloading photos as of 9/14, but don't think I've done anymore since their update….when was the last LR5 (I'm using LR5.7 currently)? Do you think this might be the problem with permissions?

In iPhoto 11 imported tiff files remain tiff after editing. I need to convert to large file jpegs. How? using the "export" function they become too small

I thought imported tiff files would be converted by iPhoto to JPEGS in previous versions of iPhoto. this might have been a disadvantage but my current project requires JPEGs as the final product.
thanks for any guidance
Jim

Drag the photo from the iPhoto window to the desktop or export as kind = JPEG
As to too small - what is too small? The pixel dimensions of the exported JPEG will be identical to the original TIFF - the file size is smaller because JPEGs are compressed - which of course reduces file size - which of course is the reason that JPEG exists
LN

Willwhen I back up my book Mark files is a json format is saved to the desktop. The file is only 30kb, this is too small. what's going on?

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