Wily Introscope and "searchPrincipalDatabags"

We have installed Wily Introscope (downloaded from SAP support) on our sandbox and Development environment and so far so good….
We have the enterprise manager installed and have agents loaded on two SAP Enterprise Portal systems and both are sending data to the Wily enterprise manager. One of the two system seems to be locking up after about 2 hours of operation.
We need to understand how to analyze the data we are receiving in WILY to troubleshoot our issue.
Questions
1) What is the best method to obtain info on how to analyze the data in Wily enterprise manager?
2) We can see that just before the system stalls/locks up there is one "process" that seems to stand out: previous to the lockup this process is quick but then the number jumps up high to 120049
example:
SAP J2EE|User Management|DataBasePersistence|searchPrincipalDatabags     1     120049     120049     120049     120049
What is searchPrincipalDatabags? and is there a known problem with this?
Any input is appreciated

> Depends on what you mean by big? We have 3066 users
> and we are NOT using an external LDAP, thus we are
> using the standard portal user store.
Ok. We had issues with UME when someone wanted to see "all" users - who are stored in an external LDAP, that locked the server process too.
> I have opened a OSS ticket, but did not assogn it to
> (XX-PART-WILY) because I'm under the impression that
> this is a portal issue, And I just need to be able to
> interprete the info coming from Wily? does this sound
> correct?
Is the portal also locking up if the "wily agents" are not loaded?
Markus

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  • Wily Introscope Enterprise Manager fails to start due to Java Heap

    Hello All,
    I just installed Wily Introscope for the first time. I have successfully installed it from the log below:
    Summary
    Installation: Successfulwith errors.
    396 Successes
    0 Warnings
    1 NonFatalErrors
    0 FatalErrors
    I also confirm that the Introscope Enterprise Manager is started as a service.
    However, when i try to launch enterprise by following the path All Programs > CA Wily > Introscope 8.2.3.5 > Introscope Enterprise Manager....
    I get the error below:
    3/29/11 07:11:46 PM PDT [ERROR] [Manager.Bootstrap] Load all Management Modules FAILED.
    3/29/11 07:11:46 PM PDT [ERROR] [Manager] The EM failed to start. Java heap space
    I have also adapted my Java Heap from 512 to 1024 in EMService.conf file but I still get same error. This was the recommendation in this related forum post - Wily Introscope - EM failed to start
    Please help!!!!

    Hello,
    Like I said, I have increased the value to 1024MB and still not starting.
    The corresponding section of the EMService is pasted below:
    Wrapper Properties
    Java Application
    wrapper.java.command=jre
    bin
    java.exe
    wrapper.working.dir=.\
    Java Main class
    wrapper.java.mainclass=org.tanukisoftware.wrapper.WrapperSimpleApp
    Java Classpath (include wrapper.jar)  Add class path elements as
    needed starting from 1
    wrapper.native_library=ServiceWrapper32
    wrapper.java.classpath.1=./lib/ServiceWrapper32.jar
    wrapper.java.classpath.2=./launcher.jar
    #wrapper.java.classpath.3=
    Java Library Path (location of Wrapper.DLL or libwrapper.so)
    wrapper.java.library.path.1=./lib
    Java Additional Parameters
    Note: On 64-bit Windows only, the first additional parameter must be: -Xrs
    #wrapper.java.additional.1=
    wrapper.java.additional.1=-Xrs
    wrapper.java.additional.2=-Djava.awt.headless=false
    Initial Java Heap Size (in MB)
    wrapper.java.initmemory=512
    Maximum Java Heap Size (in MB)
    wrapper.java.maxmemory=1024
    Application parameters.  Add parameters as needed starting from 1
    wrapper.app.parameter.1=org.eclipse.core.launcher.Main
    wrapper.app.parameter.2=-consolelog
    wrapper.app.parameter.3=-noExit
    wrapper.app.parameter.4=-product
    wrapper.app.parameter.5=com.wily.introscope.em.product
    wrapper.app.parameter.6=-install
    wrapper.app.parameter.7=./product/enterprisemanager
    wrapper.app.parameter.8=-configuration
    wrapper.app.parameter.9=./product/enterprisemanager/configuration
    Number of seconds to allow between the time that the Wrapper launches
    the JVM process and the time that the JVM side of the Wrapper responds
    that the application has started. 0 means never time out. Defaults to 30 seconds.
    wrapper.startup.timeout=300
    Please help

  • Reorganization of wily Introscope data on file system level

    Hello.
    The central repository for Wily Introscope performance data is supposed to be on /usr/sap/ccms, on Solution Manager server.
    Does anyone knows if there is a procedure to avoid this file system to grow too much? or if there are any estimation about the size this directory could reach?
    Kind regards,
    Fermín Álvarez

    Hi,
    I am also facing the same issue while starting Introscope Entraprise Manager. i.e " port already in use:8081 change the property introscope.entraprisemanger.webserver.port "
    If I check the for Introscope service
    bash-3.00# ps -ef | grep Intro
      sm1adm 12666 12662   0 11:52:07 ?           0:00 /usr/dt/bin/dthelpview -helpVolume Intromgr
        root 12817 10056   0 12:04:21 pts/1       0:00 grep Intro
    And following is the output for port 8081
    bash-3.00# netstat -a | grep 8081
          *.8081               .                0      0 49152      0 LISTEN
    Please tell me how to rectify the issue..
    Thanks & Regards
    Amair

  • Wily Introscope for SOLMAN 7.1

    Hi All,
    We are configuring SAP Solution Manager 7.1
    I have few doubts regarding Wily Introscope.
    1. Is it necessary to install Wily Introscope on SAP SOLMAN 7.1?
    2. Is it installed already with SOLMAN or need to be installed manually?
    3. I need details about licensing policy of Wily Introscope.
    4. If it is necessary to install please provide suitable link for installing it.
    and I have one more question.
    We getting waring message for Single Sign On and WEB Services Logical Port Creation in Managed System Configuration Step No. 8 Configure Automatically.
    Shall we proceed with warning. or it needs to be fully performed without warning.
    Please guide us.
    Thanks & Regards,
    Ishan

    Ishan trying to answer all your doubts:
    1. Is it necessary to install Wily Introscope on SAP SOLMAN 7.1?
    If you need to implement RCA then only Wily Introscope is required.
    2. Is it installed already with SOLMAN or need to be installed manually?
    It has to be installed manually..Just follow the standard guide..
    3. I need details about licensing policy of Wily Introscope.
    Good Question..I think there should be someone in your orgnisation who looks after the licencing..Ask him to give  a call to SAP..
    4. If it is necessary to install please provide suitable link for installing it.
    Follow this link :
    http://www.scribd.com/doc/36673011/Wily-Intro-Scope-8-Installation-Guide
    Thanks & Regards,
    Joydeep

  • How to add managed system in Wily introscope system

    Hi All,
    Can anyone provide the document on how to add managed system in Wily Introscope?
    With Regards
    Ashutosh

    Hello,
    The documentation for WilyIntroscope is located at
    http://service.sap.com/diagnostics
    > Media Library
    Here you can find user guides and installation guides for WilyIntroscope.
    But the overview is you install Enterprise Manager on a server that becomes the EM Server and then IS Agents on the managed system. There is an installation guide for EM and this ISAGENT setup is part of managed system setup in Solman_setup.
    Your tools to manage are Webview and Workstation, and there is documentation for these at the above mentioned link as well.
    Regards,
    Paul

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