Wily Introscope Enterprise Manager Can't be accessed

Hi Experts,
I installed Solution Manager 7.0 EHP1 and executed basic configuration. And I followed the instruction to install wily EM 8.0. But after installation, the web pages http://emhost:8081/workstation and http://emhost:8081/webview cannot be accessed. Error msg is "404 Not Found The requested resource does not exist."
I've checked the wily log and found no errors. How to solve the problem?

Hi ,
Check if the installation of EM 8.0 was successful or not.
For the same, please check <Introscopehome>/install/Introscopeinstall.log.
I am hoping your installation is successful. Then please perform some other checks.
Please start your Introscope Enterprise Manager service from Windows Services [ for other OS please refer to guide]
Check the <IntroscopeHome>/log/IntroscopeEnterpriseManager.log
file for an Error entry.. there may be a possibility that the Port 8081 [or 8080] is already in use.
Similar format to error message :::
"EM Web Server did not start. Port already in use: 8080 To change the Web Server port, modify the EM property: introscope.enterprisemanager.webserver.port "
If yes, then please modify the \conf\EnterpriseManager.properties file
introscope.enterprisemanager.webserver.port=8080
OR
introscope.enterprisemanager.webserver.port=any other open port
For more details about changing port please refer to Thread
Wily Introscope Enterprise Manager 7.2 is not starting on SolMan system
I hope the provided information will be helpful.
Best Regards,
~~ Pradeep Bishnoi ~~

Similar Messages

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Hello All,
I just installed Wily Introscope for the first time. I have successfully installed it from the log below:
Summary
Installation: Successfulwith errors.
396 Successes
0 Warnings
1 NonFatalErrors
0 FatalErrors
I also confirm that the Introscope Enterprise Manager is started as a service.
However, when i try to launch enterprise by following the path All Programs > CA Wily > Introscope 8.2.3.5 > Introscope Enterprise Manager....
I get the error below:
3/29/11 07:11:46 PM PDT [ERROR] [Manager.Bootstrap] Load all Management Modules FAILED.
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I have also adapted my Java Heap from 512 to 1024 in EMService.conf file but I still get same error. This was the recommendation in this related forum post - Wily Introscope - EM failed to start
Please help!!!!

Hello,
Like I said, I have increased the value to 1024MB and still not starting.
The corresponding section of the EMService is pasted below:
Wrapper Properties
Java Application
wrapper.java.command=jre
bin
java.exe
wrapper.working.dir=.\
Java Main class
wrapper.java.mainclass=org.tanukisoftware.wrapper.WrapperSimpleApp
Java Classpath (include wrapper.jar) Add class path elements as
needed starting from 1
wrapper.native_library=ServiceWrapper32
wrapper.java.classpath.1=./lib/ServiceWrapper32.jar
wrapper.java.classpath.2=./launcher.jar
#wrapper.java.classpath.3=
Java Library Path (location of Wrapper.DLL or libwrapper.so)
wrapper.java.library.path.1=./lib
Java Additional Parameters
Note: On 64-bit Windows only, the first additional parameter must be: -Xrs
#wrapper.java.additional.1=
wrapper.java.additional.1=-Xrs
wrapper.java.additional.2=-Djava.awt.headless=false
Initial Java Heap Size (in MB)
wrapper.java.initmemory=512
Maximum Java Heap Size (in MB)
wrapper.java.maxmemory=1024
Application parameters. Add parameters as needed starting from 1
wrapper.app.parameter.1=org.eclipse.core.launcher.Main
wrapper.app.parameter.2=-consolelog
wrapper.app.parameter.3=-noExit
wrapper.app.parameter.4=-product
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wrapper.app.parameter.6=-install
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wrapper.app.parameter.8=-configuration
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the JVM process and the time that the JVM side of the Wrapper responds
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Hello,
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Regards,
MY

Hi Miguel,
I see two explanations:
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set DISPLAY=localComputer:0
export DISPLAY.
(depends on the shell may be
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xhost+
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Enterprise Manager can't show web-service in the web-services area

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Hello,
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You'll probably have better luck posting in the Enterprise Manager forum:
Enterprise Manager

Introscope Enterprise Manager

Hi,
IEM takes lot of space & is growing. which files can i delete to free space.
Thanks in advance..
Edited by: Kobby bryant on Aug 19, 2008 6:44 PM

Each agent can generate 500mb data in the ../traces and ../data directories if this fills up the file system, in case of emergency when can delete the contents of
/usr/sap/ccms/wilyintroscope/traces
/usr/sap/ccms/wilyintroscope/data
Then restart the EM
To reduce the required space open the ./config/IntroscopeEnterpriseManager.properties file, and you can find the entries as below:
introscope.enterprisemanager.transactionevents.storage.max.data.age=N
#The trace files under "traces" folder will be deleted after N days.
introscope.enterprisemanager.smartstor.tier3.age=N
#The historical files under "data" folder will finally be deleted after N days
introscope.enterprisemanager.transactionevents.storage.optimize.time offsethour
#It's only about the time to run the "house keeping".
Please adjust the settings accordingly. These changes will not have a immediate effect to the current situation. The simplest way to solve the problem is just to delete the whole "data" and "traces" folder. EM will automatically re-create these new folders when restarting. But please be aware that the historical data will be lost, so we suggest backing up the historical files first. From then on, the "house keeping" work will run in the new way as we have modified.
Alternately one can put the /data directory on a different disk drive / disk controller. For this purpose, change
the following properties in the file config/IntroscopeEnterpriseManager.properties:
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introscope.enterprisemanager.smartstor.directory.archive=/your/separate/drive/archive
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Hello!
Perhapse some of you guys deal with this problem before and can give me an hint?
I install the Wily Introscope Enterprise Manager and one Agent according to the "Introscope Version 7.0 Installation Guide for SAP" but if i try to start the agent i get the Warning: [IntroscopeAgent.ConnectionThread] Failed to connect to the Introscope Enterprise Manager at <server>:6001, com.wily.isengard.postofficehub.link.net.DefaultSocketFactory (1)
I checked if the server is reachable with ping and also if the port is open via telnet from the system where i have installed the Agent.
Any ideas?
King regards, Stefan

Hi Jens, thank you for your answer, yes i tried to use the ip adress instead, with the same result.
Very strange from my point of view is the thing that i can't get a telnet connection if i try to connect to from the enterprise manager server to the agent server. This look like a network issue to me, dosen't it? in the other direction there is no problem and on the enterprise manager server i see that listening on 6001 is on. If I check this on the agent machine, i can't see anybody listening on this port. But from my point of view it should?
Webview isn't in place right yet, i thougt i should finish the "normal" configuration first?
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Wily Introscope 8.2.2 - No License for Wrapper service

Hi All,
I've installed the Wily Introscope Manager 8.2.2. When starting the EM service, I get the following error message in the log file:
STATUS | wrapper | 2010/09/20 15:10:47 | --> Wrapper Started as Service
STATUS | wrapper | 2010/09/20 15:10:47 | Java Service Wrapper Standard Edition 32-bit 3.3.6
STATUS | wrapper | 2010/09/20 15:10:47 |   Copyright (C) 1999-2009 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper | 2010/09/20 15:10:47 |     http://wrapper.tanukisoftware.org
STATUS | wrapper | 2010/09/20 15:10:47 |
ERROR | wrapper | 2010/09/20 15:10:47 | License Error:
ERROR | wrapper | 2010/09/20 15:10:47 | A valid license was not found in the Wrapper configuration file.
ERROR | wrapper | 2010/09/20 15:10:47 |
ERROR | wrapper | 2010/09/20 15:10:47 | A license can be obtained from the Java Service Wrapper site:
ERROR | wrapper | 2010/09/20 15:10:47 |   http://wrapper.tanukisoftware.org/doc/english/purchase.html
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Regards,
Masoud

Hi
For the Wily Introscope Enterprise Manager 8.2 the error you described
occurs if the em-include.conf file is missing in the EM' installation.
This file is included into the SAP managed modules SAPISMM02_0*.SAR
file.
Note that for Wily Introscope EM 8.2.2 you need to install the SAP
management modules after the installation of the EM 8.2.2 AND before
you attempt to start the service
Please refer to the Node 797147 for the documentation about the
the SAPISMM02_0*.SAR - management modules to be installed on top of
Enterprise Manager.
Please consider additionally the Note 1273028
- The Enterprise Manager can only be launched as Windows Service
after the latest management module package (SAPISMM) has been
installed. The SAPISMM package contains a file em-include.conf
which is required.
I would like to ask you to implement the Note 1273028 and to retest the
issue.
Best Regards
Jai Wardhan

CA Wily Introscope was not found in LMDB

Hello
When I setup solution manager 7.1 SP11 ,In Basic Configuration step Configure Automatically, the automatic activity Create Self-Monitoring Scenario is not able to find the Wily Introscope technical system. As note 1820491 ,one error has occoured. Please check the following for detail .
ERROR
As note 1820491
I have perform the following steps manually successfully
In Landscape Browser UI, open the LMDB Administration - Expert UI
In the Expert UI, delete following Class Name:CIM Class Name: SAP_IPSERVICEPORT and CIM Refernce String: WLY
Repeat the same for other CIM Classes like SAP_HTTPSERVICEPORT in case they are displayed in the warning of step Configure Wily Introscope
Return to Basic Configuration step Configure CA Wily Introscope and use Edit and Save buttons
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When save , one error has occurred:
TCODE : SLG1
Technical System not found
The technical system 'WLY~IS_EM' was not found in the landscape, but the authorization check is posi
tive. [CX_DIAGST_RETRIEVE_EXCEPTION]
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Can who help me to solve this ?
Thanks
LEO LEE

Hi
LMDB->Technical Systems->Create, Display, and Edit Technical Systems->
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Configure CA Wily Introscope - No connection user yet defined. Select one

Hi,
Can you please assist with this one.
The basic configuration step is showing the following issue.
"No connection user yet defined. Select one"
Screen shot below. The next screen 3.1 also shows a similar error message.
Regards
Tariq

Hi Tariq,
It looks like the connection user for Wily EM in the solman_setup is missing.
Please follow the steps below :
Select a CA Wily Introscope Enterprise Manager.
Choose the User Management button. A dialog box appears.
Assign the user which is to be used to connect the CA Wily Introscope Enterprise Manager to SAP Solution Manager, For example : Admin
Enter the password of the administration user.
Choose OK.
Make sure that the above settings are saved.
Hope this helps.
Thanks & Regards,
Nisha

Hostname change option in Willy Enterprise Manager

Hi,
We are facing one problem during configuration of Introscope agent with
Wily enterprise manager (In Solution Manager 7.1).
Scenario:
Wily EM installed on Solution Manager Server (unxa0275) but introscope
agents for managed system are not able to connect to the EM in solution
manager.
Issue:
There are 2 host name for (unxs0275 and unxa0275) for solution manager
server. Unxa0275 is the actual host name and unxs0275 is the virtual
host name for the same server (solution Manager).
When I installed EM (Enterprise manager) on solution manager server it
get installed with host name as unxa0275 and that is not accessible by
the other server ( managed system).
Option:
1.Is it possible to change the Wily EM host after installation? If yes
then where I need to make changes.
2.Or weather I need to install the EM again? And then in that case how
to set the host variable so the installation
script u201C./introscope7.1solaris.SAPEndUser.binu201D will take the host name
unxs0275 rather then unxa0275.
I need to change the hostname from Unxa0275 to UnxS0275??During the Installation of EM hostname option is not coming.Please guide me.

Hi,
you can change to hostname of wily introscope enterprise manager within the solution manager to a virtual hostname as follow:
call SICF an activate Service WD_SISE_ADMIN
call transaction SOLMAN_SETUP_ADMIN
Choose Generic Storage Admin UI
Configurtaion ID: EM_CONFIG_ID-EM_CONFIG_ID
change values CLIENT_HOST, EM_FQN, EM_IP, LMDB_SERVEERNAME, SERVERNAME, SERVER_HOST --> save and check the new values in SOLMAN_SETUP -> Basic Configuration --> Configure CA Wily Introscope (virtual host should now be displayed)
afterwards you have to supply all managed systems with the new configuration Managed System Configuration
Enter System Parameter (Check Introscope Host "edit and save")
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Regards, Christoph

Wily Introscope Installation Issue

I've been trying to install the Wily Introscope Enterprise Manager onto my Solution Manager server for several days now but I'm running into a lot of issues. I have unpacked SAPISEM8SP01_00-10007429.SAR & SAPISEM80_03-10007433.SAR but the silent installation is not providing any errors or information on the installation. I've tried just about everything to get introscope8.0.2.0windowsAMD64SAP.exe to run on my server but it still does nothing. Has anyone run into this issue?

was able to finally get the installer to work by using package
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Wily Introscope 7.1 error

Dear all,
Facing a bizar issue.
I'm configuring Solution Manager Diagnostics (on Win2003 Server / IA64-bit, java 1.4.2_12) and installing Wily Introscope Enterprise Manager 7.1.
Did the installation as described in the setup guide; the ccms/wilyintroscope in /usr/sap is created, the windows service is created an running. But when checking the log (IntroscopeEnterpriseManager.log) to verify EM is running I don't find the line 'Server listening for incoming .... on port 6001'.
I also installed WebView on SAP NetWeaver and I'm able to display the login-screen, but i gives me the message 'This WebView instance is connected to the Enterprise Manager on unconnected.', while unconnected should be something like localhost.
Someone any idea?
Any help is highly appreciated!
Tnx
Roel

Hello,
I have the same problem.
Moreover, in the logs I have "The EM docs webapp could not be started"
Thanks for your reply !
Chakire

Wily Introscope Enterprise Manager Can't be accessed

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